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    TWS Plumbing

    4.8 (116 reviews)
    Open Open 24 hours

    Get pricing & availability

    Response time

    1 day

    Response rate

    100%

    Services - TWS Plumbing

    Plumbing inspection

    TWS Plumbing Photos

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    Reviews With Photos

    Julie C.

    WOW, this place was good. My water heater stopped working so I called TWS yesterday after seeing their 4.8 stars on Google. Travis answered and I unloaded my plight. He was brutally honest. Oof. I made an appointment despite his terrible news, but was hell bent on a fix so I could call him back and cancel. Travis!!! With the truth bombs!!! HARSH!!! He said he'd send out Scott for a consultation in the morning, so I GOT BUSY. I Googled. I YouTubed. I called others. I would've definitely cheated on TWS with the first business willing to give me a guaranteed fix. I EVEN went to Lowe's and had a consultation. UGH. Travis with the truth bombs was right. I needed a new water heater. So Scott and another employee show up early this morning for my consultation. Scott was very knowledgeable and explained as to why a fix wouldn't work. APPRECIATED. Now, if you have read any of my other reviews, you KNOW I'm a cheapass, so I was waiting for my day to be ruined with the quoted cost of a brand new heater with installation but that never happened. I was actually THRILLED with the quote Scott gave me. I think I saw a halo hovering above his head when I quoted him back for confirmation. "That's WITH installation," I asked. He says, "Yes and I can install that for you RIGHT NOW." Uhhhhh, WHUUUUTTTTTT???? No joke, these ANGELS went and got me a new water heater, installed it, and took the other one away, all in about 2 -2.5 hours. SUPER professional. SUPER efficient. SUPERHEROES. No need to look around. Scott and his quiet sidekick at TWS are definitely THEE BEST And Travis with the truth bombs... THANKS.

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    Travis S.

    Thank you Brad I’m glad we could help get your house back together.

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    Travis S.

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    Travis S.

    Thank you Kay it was just another day. Glad we could help.

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    Travis S.

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    7 years ago

    Professional, great customer service and great plumber. Is honest and up front with what you need. I would definitely contact again.

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    9 years ago

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    Page 2 of 3

    Ask the Community - TWS Plumbing

    Review Highlights - TWS Plumbing

    I called Travis from TWS plumbing, he came out and yet again, identified that the water heater was the issue.

    Mentioned in 67 reviews

    Read more highlights

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    If you want a plumber that does the job, communicates and has very reasonable prices, search no…read morefurther. I placed a project in Yelp regarding an underground water leak in the front yard. Antelope Valley Plumbing reached out to me with a local number (all the others were 888 numbers and there were no answers when I tried calling). I called Antelope Valley Plumbing and was able to confirm the appointment time I was looking for, which was today at 2. The phone call was no fuss, no muss, and very straight forward. It's rare that it goes that smoothly these days so I was very happy. I received a text @ 1:30 telling me that the plumber, Joey, was in route. 10 minutes later he shows up, lays out the process in which the service will proceed, and it was very upfront and reasonable. In a very short time, my leak was gone, my front yard was no longer flooded, and Joey is a very personable individual who obviously takes pride in the work he does. While the repaired pipe was going thru it's curing time, Joey took the time to discuss some other projects I am looking to get done in the future. He didn't have to do that, but he happily did. Based on the communication, the response and repair time, and the price, this was a 10 star experience for me. It was stressful watching my yard get more flooded by the hour. Call this business for your next plumbing service. 10/10 Response Time 10/10 Communication 10/10 Technician skillset and demeanor 10/10 Price

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    Payless Water Heaters

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    I would highly recommend Payless Water Heaters. They made everything so easy. I messaged them on…read moreYelp on Friday night. I received a phone call right away and was able to schedule an appointment for Saturday between 2 and 4 pm. I then received an email confirmation that included the name and photo of the person that would be coming out to my home. Antonio was assigned to help us and arrived right on time. He was so friendly and knowledgeable and was able to fix my water heater in no time at all. If I ever need any plumbing help in the future, I'll be sure to contact Payless Water Heaters and request Antonio.

    After 11 years of faultless service my Navien NPE-240A tankless water heater threw an error code…read moreand needed emergency service. The installer was unavailable to evaluate it today so I put it out for the Yelp Pros which is how I got in touch with Payless. Michael int the office reached out to me promptly. Gave me the service fee up front and said they could have a tech present between 10-12 today. Joseph was at my house at exactly 11:00am and went right to work. With the help of a factory tech at Navien, Joseph was able to quickly diagnose and correct the problem associated with that code and didn't require an new parts to make that happen. As I am not a professional, I would have taken Joseph's direction if he had wanted to up-sell me, but he did NOT exploit that opportunity. His honesty, competence and desire to invest in repeat business overrode the pure profit motive and that will serve both he and his company very well. I would not hesitate to contact them again should I need any further service in the future. It's rare to find such honesty in the trades these days.

    TWS Plumbing - plumbing - Updated August 2026

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