I had a great experience with Holly! I had a day off and cancelled my plans for the day. I figured I'd reach out to see if I could get a few highlights since I had an open day, and Holly called me back same-day to help. She did a wonderful job and made me feel really comfortable and honestly like family. She knew that I wanted a lived-in, low effort look and how important it was to keep my hair integrity, length, and stay damage-free. I can't wait to see her again! read more

Twyla and Company - Highlights by Holly - Hair Salons Near Me - Santa Rosa, California

Twyla was fabulous! She immediately fixed a bad haircut that I got from "Lytle's Beauty College". I let a student cut my hair and it was awful, lopsided, had to go back to them and the instructor cut my hair, but made a mess of it. Twyla pulled out her scissors and like magic, it was a balanced, perfect cut. Exactly what I wanted in the first place. The cost is high, and I needed the repair, so it was well worth the $80. I would recommend her to anyone and everyone! She is kind, open hearted, compassionate, and a great stylist! Thank you Twyla!!! read more

Called Twyla on a Sunday expecting to get an appointment a few months out, but got right in! I loved my new style too! My stylist had a great vision for my hair. I ended up calling tonight as my son needed a last minute hair cut for a wedding we are leaving for, and Twyla fit him in! 5 stars for Twyla and team! Thank you so much! read more

My appt was just over a month ago - i have cried every day since-/ the owner cut my hair -i paid $250 plus a $50 tip ( cuz thats polite ) i bought $250plus in hair products The hair cut was free with the color i had my grey roots done - they dont match the color of my brown hair I have yet to see the highlights that she said would appear after 2-3 shampoos - i went in wanting my long hair to have some long layers . She chopped the top part of my hair and left me with a joan jett look - at first i said oh looks great love it because i needed her to stop cutting my hair - i messaged her letting her know i was so upset she offered to fix it i went back asking her to try and blend what she did she started cutting more and more i said i loved it so i could go - she was saying how she didnt take much off the length and how she could see the red highlights had come through i figured she was just out of her mind and i wanted out of her chair (the second visit was like a week after the first ) obviously there was nothing that could be done the damage was done and who knows how many years it will take to grow back / i messaged her to let her know and her response was obviously she was not the hair dresser for me - going there was the worst decision i have ever made i have since stopped looking in the mirror and am saving so i can buy hair extensions I realize it was my bad for trusting a stranger . However my daughter saw a woman there - Sara was her name she was very pleased read more

I'm giving WHITNEY MILLSTONE 1 because 1st appointment I made with her she missed and I had to reschedule for a later date. Also, her business skills leave much to be desired. I came to her as a new client to get a head of baby lights for $150, which was the price I could afford. When I came back just for the touch up, (no more than 1/4 of my hair), she did exactly the same service, which naturally was much much faster, while also working on another woman at the same time. I kept wondering if the foils were in too long, as my hair processes very quickly. Finally, I said something, and I got a smart response back about how I only needed to wait one more minute and then she would be there. This made me feel like I was on the edge of my seat, and I was paying to be there! Then, when it came time to pay my $150, she gave me a bill for $285, justifying it by saying I only come in once a year. I come in twice a year, and regardless of my frequency, that does not give her the right to nearly double her rate for the same service. I paid the bill, although I realize now that I should not have. I feel I was scammed. A quicker service should cost less money, and I did not ask for a blow out, which she charged me for. I needed to get out of there and get to work, which I was late for after how long the blowout took....and of course that was $30. The first time, it was free, and she made no indication that this would be changing. Save yourself the frustration (and deep digging into your personal life with many questions), and go somewhere that has honest business practices and upfront pricing. Update for Twyla: Yes, I happily have found another salon to take my business to and all of those that follow my recommendations. Trying to twist the scenario by saying the rates were old is ridiculous. I was quoted $150 on Nov 23, 2024 and never told the price was changing when I came back in the spring. When calling around to multiple salons the last few months asking if this experience was normal, ALL of them said I was scammed, and that I should ask for my money back. They all said I was way overcharged when I came back and that $285 made no sense for a touch up without a base break or any other treatment. Sharing an honest review after asking for a wrong to be made write is the correct corse of action. read more

Was searching for Milbon products for a gift and Twyla went above and beyond to help me find the right products. She was extremely friendly and really knows the products she's working with. read more

I simply couldn't get my color done the way I wanted until I went to Twyla. She listened, and knew exactly what to do. I really needed the skills of a Master Colorist and she didnt disappoint! Will be back soon.... read more

The vibe when you walk super clean and organized. Service requested wash and silk press for my 23 year old that has super thick and curly hair . HOLLY WAS AMAZING. I don't get amazed easily . Holly 100% has the experience and more importantly the knowledge on hair . I will be coming back and referring all my friends to her . Pure genius read more

Great place- Jeffery Lovelace is fantastic! I had a fabulous experience there today. It was a last minute booking and I was lucky enough to try to call Twyla and Co. I had never been there before, however, I was very in need of a trim and color. They were professional, efficient and did a fabulous job for me. I am very grateful- read more

Twyla and Company - Hair done by Twyla and Jeffery - highlights, lowlights, root touch up, trim and thin. I would highly recommend them! - Hair Salons Near Me - Santa Rosa, California

I don't normally write negative reviews ever! But definitely felt the need to do so here. I was referred to Twyla by a friend who had a haircut and highlights that looked good. My first experience with Twyla was just ok. I wanted her to fix my base color which another hairdresser had done which I wasn't happy with. She did fix that but she toned my hair too which ended up washing out my highlight. Not sure why she chose to do that. But I did let her know I didn't like my toned hair and went back to her. She fixed the problem so I felt that it would be ok to go back to her in the future. I set an appointment for several weeks out to do highlights, cover gray and do a haircut. Initially it looked good. But the next day I looked at my roots and saw gray! Especially at my hairline! I had another hairdresser check it out for me and there were several areas that gray. Obviously she did a poor job of covering my gray. I did not feel comfortable going back to Twyla to fix the problem. I lost trust in her ability to do a good job. I paid Twyla $175 and then had to pay another hairdresser to fix the problem. I did reach out to her and asked if she would refund me. She said no. I find this very unprofessional. The friend who initially referred Twyla to me had her hair done recently. She had highlights done and a haircut. This was her 2nd visit to Twyla. The first one went well so she went again. Twyla cut a chunk out of her hair which you can see from the pictures I posted! When she confronted Twyla she defended herself and then told my friend she needed to show her a better picture of what she wanted in the future! Obviously she cannot take accountability for her actions. I would never recommend Twyla. She has been in the business a long time and should know better! Like I said, I do not normally write reviews but felt I had to in this case. read more

Twyla and Company - Hair Salons Near Me - Santa Rosa, California

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Fantastic vibe, friendly atmosphere... I thought their prices for cut/color were great! The owner, Twyla, cut and styled my hair. The salon is in he heart of downtown. read more

I reached out to Twyla and Co. after reading some of the excellent reviews and with hat in hand (or rather in this case, literally on my head because of the mess I made of my own hair attempting to highlight it) I arrived in Twyla's chair. She made me feel very welcome and comforted from the minute I reached out to her and gave me confidence that she would bring me back to glamour. And she did just that! I now have a beautiful new style w/ highlights I cannot wait to show off! My hair feels and looks so healthy. The salon is a wonderful space and the positive vibes, conversation, care and service were just what I needed. Having recently moved to Santa Rosa, am happy to say I have now found my new stylist and salon! read more

Holly is amazing! I sometimes go to her not knowing what I want. I have seen her work and I trust her so.... she picks the color and the cut. Whether I go in knowing what I want or not, I walk out with amazing hair and feeling so good every time! Everyone in the salon is so friendly and so happy. They make you feel at home. read more

BEST SALON IN SONOMA COUNTY!!! Everyone at this salon is so kind, personable, and amazing at what they do! Whitney is who I come to see, and she is truly the best hair artist I have ever been to. She transformed my hair after I thought I had passed the point of no return. She is truly an artist! The stylists here are so fun, easy to talk to, and always have a fantastic attitude. If you're looking for a salon where you feel comfortable and welcomed this is it! Twyla's is my forever favorite. read more

Twyla and Company - Hair Salons Near Me - Santa Rosa, California

Leaving a second review for the amazing artist Twyla, whom I've been going to since 2018. She has given me the best haircut of my life, and I will never leave her. She took over my horrible self-dye hair jobs, too -- an act of mercy on her part. Disregard all the negative reviews. Yelp tries to coerce small business owners into purchasing their advertising services by manipulating their algorithms to use as leverage against small business owners. Maybe this review will be shadow-banned for me stating facts. I guess we will see. Anyhow, Twyla's regulars know what's up -- she is the absolute best. read more

My first post-pandemic haircut is a great success thanks to Twyla's skill and enthusiasm ! Many thanks to Twyla for the great haircut and positive vibes read more

Twyla and Company - Before - Hair Salons Near Me - Santa Rosa, California

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I went in to see Holly for the first time. I had COVID hair - you know, I didn't visit a salon in forever so I just had long hair which I put up every day because it was simple. She listened to me, gave me her opinions, and gave me one of the best cuts I have ever had and it's stylish and easy to style myself. She and Twyla were so sweet and it was a fantastic experience all the way around. Our hair is very important to us for our sense of confidence and beauty and these lovely ladies are masters. I'm a client for life at this point. read more

Holly is the amazing stylist whom I see at Twyla and Company. First of all, I have very challenging hair: baby fine, not much of it and frizzy. Started graying at 17 years old! Holly has completely transformed my hair. She's given me a great cut, an Olaplex moisture mask and added dimension with lowlights and highlights. My husband, who rarely notices my appearance after being married so long, loves my hair now, and tells me so! Holly has a great personality and is so kind, making me coffee and even went out for a snack for me once. I enjoy visiting with her at every appointment. The salon has a really fun, nice vibe, everyone is friendly. Try Holly, the 'Hair Magician', you'll be glad that you did! read more

One of the WORST salon experiences I have ever had. Inconsistent with an awful bedside manner. Quality of service does not match previous reviews or location. Definitely more of a great clips vibe rather than the upscale experience I was going for. I had booked an appointment 5 days in advance for my sister who was coming from Oregon. I provided Twyla with several pictures of her hair and a picture of what she was hoping to achieve. My sister is already blonde but dirty blonde. All she wanted was a lighter more fluid blond. Not like we were asking for the moon. So Twyla and I agreed on a time and a price and she was enthusiastic about the appointment but when my sister got there, Twyla was rude and not agreeable at all. Not only had she claimed that she hadn't set the appointment for the time I had in the texts we exchanged but she also acted as if she was unaware of the work she had cut out for her even though I gave her several pictures of my sister's hair and what she wanted. This is why she was asking for $325, because, in her OWN words (Sure, we can do that no problem it's going to be 325 and that includes all the treatments the toner a light trim if we need it a blow dry just a lot of time a lot of work) which I would have been happy to pay. I would have even paid the $480 she changed it to when my sister got there had she not been so indecisive and unprofessional. After I spoke with her on the phone and she was incapable of holding herself accountable and immediately got defensive we ended the conversation on a heated note. I had to tell my sister to walk out and I took her somewhere else. We were told by another salon professional that what she was asking for was not at all unreasonable like Twyla made it seem. Very bizarre behavior on her part. Like I stated before. More of a great clips vibe rather than the upscale experience I wanted my sister to have. read more

I've had three different hair stylists cut my hair since having my first baby, and Twyla's was far superior to any others. She gave me a better hair cut than the photo I brought in! I moved from LA and wasn't sure I'd find someone I can trust. She's awesome. It's growing in beautifully. read more

I highly recommend this place - especially for the blondies out there! Twyla is not only an amazing hair stylist but also a fantastic human being. I always walk out there with a smile of my face and stunning hair. My husband said that my hair is the best it has ever been! She really gets hair and what makes great hair. Her studio is so cute, with lots of coffee and snacks to taste while Twyla does her magic. Also, she uses the best products. Trust me on this one (I've been to MANY different places and and very picky with my hair) she is the best! ‍ read more

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I came to this salon to see Sarah who I had seen a couple times previously outside of this facility. She was always super friendly and transparent with me. I went to her telling her about how I wanted a mommy makeover to feel confident, she said absolutely. I told her the idea was to take me from a dyed brunette to a blonde. I knew it was going to be a process and I was totally okay with that. The first appointment she sat me down waited for her Twyla to leave and said f*ck it I'm gonna bleach ur whole head. She used a 40 volume developer which she did say she was going to use. I trusted her enough that my hair was in good hands. She left it on for about 40 minutes under a heater and got me to a reddish color which I was actually loving and felt I had some damage but to be expected. She told me she wanted to see me back in about 4-6 weeks to do another session. I was completely happy that day with me hair and went back for the next session. She immediately threw on 40 volume again and at this point I say my hair go platinum blonde. I was looking for something more natural so she toned afterwards and went to blow dry after at that time I noticed my hair seemed gummy. She completely fried my hair and I stupidly paid for it because I'm just too nice of a person but I highly suggest finding a better stylist who TRANSPARENTLY AND SAFELY, does hair. I don't know about any of the other ladies here but Sarah has a lot to learn. Please learn from me as I went to get a second opinion on my hair and was told it may take years to get any growth back for my hair. She completely ruined my hair, lacked professionalism, and needs some serious training! read more

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Twyla is such a sweetheart. She definitely knows her craft. And she's so accommodating and sweet. Will definitely be back here.

The most amazing color artist out there! Save yourself some time and money and go see Twyla I went from brown to red with 7 different reds! I won't go see anyone else!!!!! read more

Twyla and Company - Hair Salons Near Me - Santa Rosa, California

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If you want to have fried, frizzy blonde hair go see Twyla. It has taken years to grow out the mess created at this salon.

I've know Twyla for many years, she's very upbeat and happy lady, who knows hair! Give her a call! She has taught many places, and knows color better than anyone. If you're looking for a amazing haircut along with a great conversation than this is the place to go! read more

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I saw Twyla for the first time today and love her! Friends recommended her to me and I'm so glad they did! She was so sweet, walked me through everything she was doing and made sure it was exactly what I wanted! She has the best personality - so fun and kind! Her salon is the cutest too and in such a perfect location! My hair looks so amazing and I'm so grateful to now have a hair stylist that I look forward to seeing! read more

I love Twyla. I loved her enthusiasm she had when I told her the kind of cut I wanted and she delivered. She is knowledgable about color and is a fantastic hair stylist. On top of her talent, she has a very warm personality and has a great energy and spirit. I am in love with my hair and color!! read more

I was kinda scared to have 12 inches cut off my hair but Twyla did a super amazing job who knows her stuff than you Twyla I just love my hair and the color is just perfect not only does she know hair it's just nice to sit down and know she does everything one on one she is just amazing at what she does I will continue with Twyla for many years to come she is just that amazing thanks. read more

Twyla and Company - Hair Salons Near Me - Santa Rosa, California

I love Twyla!! She's always so nice and friendly every time I go I walk out happy and with a smile!! She always has good ideas of what to do with my hair and what we shouldn't do with my hair for the health of it she's very professional with her job and amazing at what she does!! I rly suggest coming here cause I'm always happy with the results .. Oh I forgot to mention her solan is TOATS ADORBS read more

Twyla and Company - Work by Twyla - Hair Salons Near Me - Santa Rosa, California

I am a new customer and am very happy with Twyla! I recently relocated to Santa Rosa was looking for a stylist that would use the Framesi color line my former stylist used. My hair works best with a high lift (vs bleach which really fries my baby fine hair!). Twyla knew exactly what I needed (Framesi in stock!) and did a beautiful job. She's also very pleasant person to talk to. Highly recommended! read more

Twyla is a master stylist and a sweet lady. She loves what she does and has been doing it for years. She does the best color and cuts. I get my products there too. read more

Love my haircut . . she did my curly hair as I would like . . . listened well to all the things I've learned about my hair over the years and gave me a great cut. And she's affordable. I'll be back. :-) read more

Twyla is the BEST hairdresser in the world!!!! She is kind, gracious, talented and knows her stuff. I have been blonde, red, brown and I would not trust anyone but Twyla to do my hair. Don't believe negative reviews, some women are super jealous of her beauty and personality! You will never regret seeing Twyla, your hair will never look better! read more

I had two haircuts in three weeks at this salon, the second intending to fix the first. It went from bad to THE WORST cut I have ever had. When I went for the second ("repair") cut, I showed her some pictures of the ways I would be interested in wearing my hair. Though I don't recall asking her about my current style, she openly criticized it, and still didn't cut my hair the way we agreed. She has sent me critical text messages, privately, attacking my character in response to my review here, which is a public forum. When a business places itself on an open site such as this, they run the risk of having some negative reviews, unfortunately. There is no guarantee that they will all be 5-Star. read more

Twyla is a talented artist. She takes the time to understand the needs of each customer, and has the skills and experience to provide the services they need. She is a happy and upbeat presence, as other reviews have noted, and I am pleased to recommend her to others. Her "Five Star Review" from me is well deserved. read more

Twyla colored my daughter's hair and it looks AMAZING!! She did a wonderful job & my daughter LOVES it! Twyla has the best personality and makes you feel so comfortable. She makes sure she understands what you want done and tells you exactly what she's doing throughout the process. We had the best experience and would recommend Twyla to anyone who wants an awesome, personable experience while getting their hair done as well. Thank you, Twyla! :) read more

Twyla is amazing! She is the best colorist in town. Her attention to detail and her genuine love for her profession shows in her attitude and your hair!!! She is an absolute breath of fresh air. Her smile will win you over in an instant. But more importantly, is her shear talent. She is an experienced professional and takes the time to listen to your needs/wants and advises accordingly. She has done my hair and my teenage daughters hair and we both are extremely happy. Check her out! You won't be disappointed read more

Twyla is the best! I live in San Jose and travel all the way up to her new shop in Santa Rosa for a haircut and highlights! She is patient and listens to your needs. I have very fine hair and she's the only hair stylist I have ever been to that can cut my hair correctly and when it comes to highlighting, OMG she knows her stuff and is a master with product knowledge. She is just the cutest person and a bundle of warmth and a super personality. =) read more

So I returned a month later for my second appointment with Twyla and left even more happy then I did the first time. This time we did some simple highlights and a cut. So happy with both and love the smell of all her products. I want to buy one each time I go in until I have them all. Thank you Twyla for working on getting my hair healthy again. It looks and feels amazing. See you again in a month. I am loving this new hair dresser relationship. She cut my boyfriends hair while we were there and he looks GQ cute. read more