Bank location is convenient for me and the team members are always welcoming, professional and…read morehelpful.

I've been with this bank for almost 20 years. My online creditials and someone deposited a…read morefraudulent check into my account and they're closing my account. They claim that they're for the customers but they're not.

I don't usually jump on yelp but since I've moved to Simi Valley I have been blessed enough to have…read moremet a very special Employee Jessel Ceccaldi who always goes the extra mile to make sure that her clients are taken care of!. If shcan't help me at that moment she will make an appointment for her customers to make sure that they have all the information and knowledge about their accounts ! I was about to switch banks due to another customer service representative who unfortunately left me without access to my funds while on vacation with my children! But Jessel was able to correct the situation and went above and beyond for me to make sure I was protected for any further situations! If you want to feel comfortable with your accountant use this B of A and ask for Jessel Ceccaldi!

EXCELLENT AND ABOVE EXPECTATIONS what went well you ask? Everything!! I want to give great big hug…read moreto Sabdi for helping me . It's tax time , my cpa needed statements from a closed account last tax year as we were paperless at the time . The cochran branch closed the account then says "oh soooo sorry the statements are gone" wtf!! They never gave us an opportunity to print them first!!' I've been trying to get them for a year mailed through CS . i wished i'd have saved all that headache and just came to this branch . Friday AM .. i made appointment . Greeted at the door . Two tellers , no lines last appointment leaving while i'm walking in.. great no wait , how can i help you " i need 1Q2024 for one account that we closed due to ID theft on my husband. " "Sure !" Have a seat in my office ... and within 10 minutes i had printed statements . Sabdi was perplexed why the other branch wouldn't help! Thank you Sabdi for being pro active . You probably saved us from having to pay taxes since i have that quarters expenses ! Much love!!' I also needed a notary however she was on vacation- we'll come here next time . but Sabdi did try to get an appointment for me at cochran and they refused again (not knowing i was already on their list as a back up plan) . They told her no can do. "All full at the inn" But sabdi reminded me that AAA offers the service. I ended up there within 10 min again I had my notary paperwork completed and since we are AAA premier members notary was free! Thanks again for this tip Sabdi. Now if my cpa has as much good news that will make the smoothest "paper work Friday" ever!

I recently told one of the tellers at Logix about the car accident I was involved in. A few days…read morelater, I received a thoughtful gift in the mail from the bank. It was one of the kindest things a business has ever done for me. They took the time to acknowledge something that was really scary and difficult in my life, and it truly meant a lot. Every time I visit Logix, they're friendly, helpful, and always willing to assist me with any banking questions or needs. I wish I could remember the name of the person who helped me that day so I could thank them personally, but I'm grateful they didn't forget me. Thank you, Logix, for showing that you genuinely care about your members. That level of compassion and customer service is rare, and I truly appreciate it.

It was my first time getting a loan through Logix. I met with Carla and she was so knowledgable and…read moreanswered every question I had. She made the process easy for me to understand and explained things very clearly. She even wrote me a card weeks later, saying congratulations on my new car and that it was nice meeting with me. I mean where else are you going to find such nice employees in a process like this?!

When you enter, you are greeted immediately as you walk in. This credit union immediately makes you…read morefeel like a VALUED CUSTOMER. The entire staff of this branch is Professional and they understand that clients take their finanacial well being Seriously! I especially appreciate the Consistent high level Customer Service of KIANA. She always Radiates Professionalism and makes banking here is Proactively POSITIVE EXPERIENCE. Recommend!

I've been with Logix for little over 5 years now. Both my vehicles were financed by them and they…read morewere so good to me I had the refinance my house. Brian was always my contact and he introduced me to Maira Chicas and let me tell you they were perfect in terms of communication and working fast and efficient. Every call got answered, every email got replied to right away. Logix is such a great bank to deal with. Give them the opportunity, you won't be disappointed. Thank you Brian and Maira for making this easy.

I received Friendly, Professional service today. I was a satisfied customer…read more Recommend.

What could improve you ask? Maybe if all b of a can be sunk under ground. I hate that bank they…read morewill cut your throat and let you bleed out. They don't care what they do to people. They will lock your account doesn't matter if you need your funds to pay rent or medication!! I find it weird that Jared never is around. Is Jared really a person probably not. that place is a joke. They put me on check systems for something I didn't do 6 years ago 7 years ago and they should of taken me off of that and when I called they Said they can't locate my account so they can't take anything off! WTF! GOOD JOB B OF FREAKING A!

Great customer service by Allison, member representative, very nice and polite, she accommodate my…read morecredit union needs. Highly recommended if you are looking for a great credit union, been with OceanAir Credit Union for 40 years.

It's always great to be greeted by your name when coming in to your bank. This is why we are still…read morebanking with OceanAir. I have been banking with OceanAir since they were just starting in a space in Oxnard by Solar Dr. Brenda Avila opened my account back then in CBC Federal Credit Union. Ever since I have very good experience with the Bank. I highly recommend for anyone to use OceanAir for their banking needs. Great Bank!!!!

ATMs are old and freeze up. One ate $4000 cash deposit. Claim process takes 2 days! I now have to…read morepay my client out of pocket while I wait for the funds. No help from tellers, just complete stonewalling.

The customer service representative was very helpful and friendly. He took care of the purpose that…read moreI came in to accomplish. He worked very efficiently to complete the task.

Elmer from the erringer branch made opening a new account so easy and pleasant, I had a great time…read morecoming in and he introduced me to the manager afterwards, what a great experience with this bank

The service provided at Premier America is outstanding! I was helped today by Elmer, and in the…read morepast by Chris. They are both friendly, knowledgeable and professional and they made my transactions so smooth and easy. I highly recommend this branch! I would also like to say that I've visited other branches of Premier America in the past and they also have given me great service and treated me well.

Worst branch ever, I called 26 times throughout the day to call and ask about foreign currency…read moreexchange so I could order some euros, and literally no one picked up the phone in an 8 hour work day makes you wonder what they are even doing there. Pathetic

A nice and quick cash withdrawal process here at this Chase bank location. They have a ATM outside…read morethe main door but I went inside and use the ATM next to the teller window. The good thing about this Chase bank is that their ATM is indoor and not outdoor so you can feel more safe while doing your transactions. When I was there, there was only 1 window open so that's why I used the ATM to withdraw my cash. There also a lot of parking too since this Chase bank is in a plaza with not that many stores open anymore. I wore my mask when I went inside.