I came for my 8am appt and was out of there by 815. Staff seems they like working with one another…read moreand makes it a great working environment and promotes rewarding career. Keep it up.

DO NOT TRUST them. They lost a very important part for my car the wheel lock. They took no…read moreresponsibility for it. I went yesterday and the wheel lock was not put back in the car. I am now being told I have to back to the dealership for the part that they lost. They admitted they lost the part and now I'm stuck going around to get it and paying for it. Never ever going to them again

I was referred here by Auto zone after a battery test confirmed that my alternator needed to be…read morereplaced. While replacing the alternator, they found that my radiator was cracked, and gave me the option of replacing it, or keeping it in there. I could see that the cracked piece of the radiator had been there for a while and appreciated the honesty and saving me more work from being done in the future. I will go back to Raptor Motors if I need work done in the future.

I don't recommend you come here. Communication is terrible. Their services are terrible. Took my…read morecar in for a new engine and when I got it, I still had a check engine took it back at least three times and they still couldn't fix it. Got my car back took it another mechanic come to find out they placed some hoses in the wrong place and I have a missing oil pan bolt now car is leaking and have to pay for the terrible work they did.

Dean (Valdin) showed up right on time in his MB van. He used a Roadtech battery-powered floor jack…read moreto lift my heavy Hyundai Ioniq 6 and a soft socket to prevent damage to the lug nuts and wheel. He disappeared into his van with my curb rash wheel and reappeared an hour later with a beautifully repaired wheel. Dean is a shining example of the awesome contribution immigrants have made to our society. He is most personable and at such a young age knows his trade and business well. Outstanding mobile service.

Highly impressed with the quality and efficiency of work. There was a noticeable gash on my front…read moreleft wheel that came from an unfortunately placed curb. The paint was scratched off and the metal showing, so I wanted to get it patched up quickly lest the wheel loses integrity faster in the Seattle rain. Dean, the technician, was transparent about the process, effective in his work, and finished within an hour. As a mobile repair service, it was incredibly nice to not have to drop the car off and be without a car for the day (or days!). Their service saved me time and headache, and I am really pleased with the result! Not to mention, their prices were competitive out of other services I scouted. Rarely do I place a review, but this really got me wanting to leave one so folks know they're great!

They helped me out very quick and easy. I had around a 2 hour gap between my work schedule and they…read moremanaged to squeeze me in. Highly recommend this place!

I'm very disappointed with my recent experience at Sun Auto Repair in Renton. I came in because my…read moretrunk would not close. Before bringing my car in, I called and explained that I was confident the issue was the trunk latch. I asked about pricing and whether they had the latch in stock. I was told the first step would be to bring the car in so they could see if that was the problem. Once there, a mechanic tried slamming the trunk shut but it still wouldn't close. I was then told they needed to diagnose the issue for $140.00 to 170.00 At that point, I agreed because it sounded like they thought it might be something other than the trunk latch. Instead, I was charged $269 for a diagnostic, only to be told exactly what I already knew that the trunk latch was the problem. I don't understand why I was charged such a high diagnostic fee when I clearly explained the issue from the start. To make matters worse, I was quoted close to $800 to replace the trunk latch. For reference, the same latch for a 2016 Chevy Malibu LT 2.0 costs under $200 online. Between the excessive diagnostic fee and the inflated repair quote, I chose to walk away after paying the $269. They also claimed my battery was going bad, even though it was replaced just 7 months ago. Then today, I received a voicemail asking if I wanted to schedule work not just for the trunk latch and battery, but now spark plugs and struts issues that were never mentioned before. It honestly feels like they kept adding problems out of nowhere. I've had good experiences with them in the past, which makes this even more disappointing. Unfortunately, after this experience, I will not be bringing my car here again

I got a flat and needed a tire. On a Sunday. When all tire shops are closed…read more Luckily, this place was open. When we pulled in, they were busy. And I mean busy! But rightly so, considering no other options were open in the area. Even though it was busy, they greeted everyone and addressed their issues. We did have a short wait but considering the amount of people, I didn't feel like we had an extended wait time. He didn't even ask me to get my out my car when he changed my tire. He just popped me right on up. I was like okay then! Definitely recommend if you need a fix! They were friendly and able to assist!

I came to this shop because my wheels had a vibration, and I was hoping a proper balance would…read moresolve the issue -- or at least I would be told if something was wrong with my tires or wheels. I paid for the balancing and TPMS installation. Several times I asked if everything was okay with my wheels and tires, and I was told everything was good. I drove away and the vibration was still there exactly the same. The next day, I went to another tire shop -- and they literally laughed and asked if no one had mentioned the obvious problem: my rear wheel was badly bent. This is something that is clearly visible during balancing. They told me there is no way the technician here didn't see it -- they just chose not to mention it because there was a line of customers waiting. As a result, I had to pay again to replace the wheel and the tire. Only after that did the vibration finally go away. Additionally, the inside tread on my tire was completely bald -- and again, nobody here said a single word. They just mounted it and told me everything was "good" and asked me to pay. Very dishonest service and a complete lack of care for the customer's safety. Absolutely would not recommend.

Brought my lowered car in, had to get it realigned 3 times, the 3rd time I had to drive back…read moreanother day and they still didn't dial it in. Pulled right worse than before. Also scratched my steering wheel completely around with the alignment tool. If you have anything nice please don't go to this shop

They seem knowledgable and to know what they're doing. I'm not much of a car expert but they were…read morehighly recommended by a friend that really knows cars.

I can not believe it…read more They are so good, professional, respectful and fast. Thank you so much for your service :)

I pulled in to get a pre trip inspection and left with the blame for a broken shop window…read more Miscalculation on my part and lack of clear directional signage on the manager's part. Pulling my trailer in, I was initially skeptical about pulling into a lot with such constricted space so I opted to pull onto the sidewalk next to the building. Upon exiting my vehicle I was approached by whom I'm assuming was a manager. I explained that I was there for a free pre trip inspection and he began by telling me my tires on my trailer expired in 2011 which is very good to know...not so much for the dude who just sold me the trailer 2 days ago. Then he said he'd spot me around the corner of their building, I said I was fine but he insisted on assisting anyway. As I'm trying to proceed forward and to the left, I see him in the corner of my eye and he appears to be waving me to the right so I turn right, I hear a loud crash. The awning on my trailer broke their corner window. I got out of my truck to assess the damages and determined that I'd be able to dislodge by pulling straight back then pull further forward and slightly to the right until the trailer was clear of the building. I explained this to the manager as I was walking back to my truck. As I was getting in, my service dog is barking and growling frantically at the manager who was immediately behind me (I kinda wish he would've bit him ‍) I sat and began to reposition and this dickhead reached into my personal space, into my personal vehicle and snatched my car keys out of my ignition. Now my key fob will not arm/lock my vehicle...thanks dickhead! The police were called, I spoke with them, we reviewed my options and the dickhe...I mean manager insisted on calling a tow company instead of using his tire shop know how to resolve the problem. I apologized and explained that I had no ready funds available for a tow truck. After wasting the tow truck driver's time he finally went and got a floor jack and decided to be a part of the solution instead of trying to perpetuate the problem. I get it, I made a mistake, caused a pane glass window to break, I deeply apologize and I am accountable. Then you deliberately, forcibly and willfully violate my personal space and property and steal my car key! Me being black and disabled gives you NO RIGHT to violate my personal space or civil rights? I didn't fight his dumbass, I remained completely cognisant throughout the entire episode. The "manager's" lame ass excuse that I was going to get free and take off was absofreakinlutely pathetic to say the absolute least!! I did give the tow truck driver $100 for having wasted his time; it's the least I could do! I WILL BE SEEKING DAMAGES! P.S. Even though I'm only a 1st degree black belt in taekwondo, I had every f*cking right to protect myself and WHOOP your preppy little punk ass!! You're paid to be professional and you shit the bed Jr. Even the Renton police officer said you overstepped!

Renton,WA I had 2 new tires installed on my motorhome…read more Every one working there is friendly and helpful. The truck tire in-stall area is the dirtiest I have seen in all my years. When installing my tires on my very polished aluminum 22.5" wheels, they made several deep scratches on face. Caused by all the dirt and debris in the rubber mat floor. I would not use this Renton location again.

I (slowly) came here with a nail in my tire (well, a nail in the tire that was in my trunk) and a…read morespare tire on my car. First of all, you should know right off the bat that they primarily deal with commercial vehicles - like semi's. They have two bays to work on cars, and one of the bays is completely filled with tires. When you first walk in, you walk into a waiting room that is also the greeting counter with two desks snugly behind it. Everyone was friendly enough and it only took about 10 minutes. If you're in a bind, you should come here. They'll definitely take care of you.

Excellent service at Les Schwab Tire Center in Tukwila. A huge thank you to Neemyah, the service…read moretechnician who helped us. We are currently traveling in our RV from Florida to Alaska, and before reaching Washington we had a very bad experience with a tire shop in Florida that damaged several valve stems during tire installation. Because of that, we wanted everything inspected carefully before continuing such a long trip through Canada and Alaska. Neemyah took the time to thoroughly inspect the tires, check the valve stems, verify the condition of everything, and repair the damaged stems properly. He was professional, knowledgeable, patient, and clearly cared about doing the job correctly and safely. After the problems we experienced at the previous shop, it was a huge relief to finally have someone inspect the RV properly and give us confidence that we could continue our trip safely. Really appreciate Neemyah and the entire Les Schwab team for taking care of us. Excellent customer service and professionalism. Highly recommended, especially if you are traveling in an RV and want the job done right.

We've been doing business with Les Schwab Tire Center (Tukwila) for over 15+ years. We always…read morereceive great service. We've moved to several other locations, but always return to the Tukwila store when we need tire service. As advertised, one of the Customer Service Reps literally run out to great us and inquire as to our needs. We've purchased batteries, snow chains, have had realignments, brake jobs and purchased new tires (financed) without a hitch. Though we always seem to miss those beef giveaways, we have no beefs with Les Schwab Tire Center.

Called in 4 days before setting up an alignment appointment. Asked specifically if they work on…read morevehicles with aftermarket suspension as I needed as much caster my control arms can offer. I was told they can see what can be done by setting up an appointment. I come in for my appointment with specifications on camber, caster, and toe. I even had a printout of the specs I need dialed in. The service representative checked me in for my appointment and took my sheet of alignment specs. Right as I was leaving the door the service tech abruptly comes back from the shop telling it is their policy that they are not allowed to go beyond manufacturers specifications. I told the service tech that other Firestones in the Seattle area were able to accommodate alternative specs in the past. He stated that the other shops bent their policy rules. I personally have never heard of this. My aftermarket control arms have built in additional caster unlike factory arms. I believe the alignment tech was being lazy and did not want to spend much time to dial in specific alignment numbers. My current alignment was already in factory specifications but I needed further adjustment for more caster. I drove from downtown Seattle (where I live) to this Renton Firestone for this specific appointment. Whoever set me up initially for the appointment should have been more transparent that they cannot go beyond factory specs even with aftermarket parts that allows so. I paid for lifetime alignments with Firestone. After this experience I will rather pay independent alignment shops each time who can work with their clientele.

I had my breaks inspected and was quoted $1067 and whole day of labor to have them repaired. They…read morewerent able to do the work on the day of the quote so I had to bring it in a few days later where I was told they misquoted the "price and time" and that "it was $1300 and actually more like 5 hrs of labor" with no explanation as to why the price went up. They also said I needed at new battery at the price of $300 even though my 6 year battery is only 7 months old. I took my truck across the street to les shuabs and they did the work for $1067. This firestone is a business based on overcharging and lies