Read your contracts before you sign up for this storage facility. I almost rented from here at $250…read morea month but then read in the contract that they can bump your prices up to $500 per month without any prior notice. Upon calling the manager, he kindly canceled our rental, but told us that every other place in Folsom will pull the same scheme, so get used to it and wasn't shy that they would bump it up to $500 per month regularly

Great storage facility in Folsom. We sroe our 5th wheel there. It close to our house and hours are…read moreconvenient.

I had to come and leave a good review for American River Storage because Scott and Lawrence gave me…read morethe best customer service. They are so friendly and welcoming, truly a pleasure to do business with. They also take excellent care of the grounds and the units. It's the cleanest and most well maintained storage facility I've seen. They have reasonable prices and they thoroughly explain the different unit options. I highly recommend American River Self Storage.

I've been with American River Self Storage for nearly a decade.This month marks 10 years -- and…read morethat alone should say something. I've never had an issue with my units, the grounds, or the overall safety of the facility. I genuinely enjoy being here. Over the years, I've referred many people, and at least four of my immediate family members currently rent units here as well. Office management is amazing Scott and Lawrence deserve real recognition. Scott is the on-site backbone of this facility -- the one you see constantly staying on top of the grounds, making sure everything is clean, maintained, and running smoothly day in and day out. His customer service is phenomena; he's dependable, consistent, patient, respectful, and always willing to assist. Lawrence is also phenomenal to work with -- professional, helpful, and always clear when handling anything that involves paperwork or questions. Together, Scott and Lawrence make the office run the way it should, and they're a major part of why I've stayed loyal all these years. When I need something done, they make the process simple and straightforward, every time. To be transparent, I do avoid dealing with one staff member: Ian. My interactions with him have been consistently difficult. His tone comes across condescending, like you know less than you do and he tends to complicate simple requests instead of clarifying them. A recent experience -- I was moving things between my two units and using the electrical outlet on the wall. I'd been plugged in for about two and a half hours with no problem, and then 45 minutes before closing Ian suddenly came out to tell me I wasn't allowed to use it. So it took 150 minutes for you to realize and address the issue. A few days later, I called to ask if they stil had any larger unit I oreviously discussed with Scott available so I could consolidate, and in the middle of the conversation he repeats, "And just to remind you, you also can't use the electrical outlets." At that point, it felt unnecessary. I heard you the first time I'm an adult, I understood it, and repeating it came off exactly the way my experiences with him usually feel. Aside from that, this facility has been nothing but dependable -- clean grounds, secure units, and reliable management. I've been here almost ten years, I currently have two units, and I don't plan on going anywhere else. If you're looking for a storage facility you can actually trust long-term, with staff who genuinely take care of their tenants, ask for Lawrence or Scott. They're the reason so many of us stay loyal to American River Self Storage.

BEWARE !! I bought a storage unit form these guys through Storage Treasures.. Turns out the unit…read morecontained stolen items.. I was arrested for this.. The Facility Owner Refused to refund my money and go after the real criminals..(The people who rented the unit).. Kae was really nice and understanding..

The customer service staff are friendly and they keep the storage grounds in great shape. I had my…read morestorage unit for several years and I recommend this storage facility to all my family and friends. If I have a need for storage in the future, I will definitely use them again.

Hi' hate giving a terrible review but Josh and the grounds are great but a few months ago…read moreapparently there was a rat infestation. I've had my unit for five years . Nooo problems ever. Always nice and clean - so i never thought to put lids on everyyythijg since i was trying to downsize and move to Florida . I came home after i year Away ... There had a rat infestation aND ALLL OF MY expensive clothing and shoes/heels/boots were Ruined. I had a Louis Vuitton bag in there that got ruined as well. These rats peed and pooped And left dander ALL OVER MY BELONGINGS WITH some sort of dust OR DANDER over every Single thing i own. I live in FLORIDA so i came back just to close my storage unit without knowing all of my thousands or dollars Worth of clothing was ruined (even some louboutins and Louis Vuitton's !!" A It was Thanksgiving week and I only had one day to execute the closing of the storage. We were going to take everything and sell it or take it home... But instead, everything was ruined and needed to be destroyed.. we had a car only with her dog in it, and we could not put all the items in our car because they were contaminated with urine and feces of rays. It was absolutely traumatizing and disgusting . The only help we got was Josh telling us that there was nothing they could do and that our unit needed cleaned out and brushed with a broom clean, even though all the shit poop piss and dander was from the disgusting rats that had invaded . Dirty units unhelpful people would never ever ever recommend although Josh is nice. I'm sure there's just limits to what he can do.

Buyer beware. Charged me a full extra month when I moved out because I gave the required 30 days…read moremove out notice three days after the deadline. What they did was fully legal, but I guess they prefer to hide behind their fine print than do the right thing for customers. Great way to lose business. Plenty of other options for storage out there. Including right across the street.

This storage is the most expensive in Sacramento by far. They also keep increasing their prices…read morealmost monthly. Slum lords

Don't even rent from them they lie about everything and they put your stuff up for auction when…read moreit's not been 3 months

FYI CANDY S. IS OWNERS GF. TOOK OVER June 3023. Worst…read morebusiness ever!! Prior mgr. knew how to run business & treat people fairly & right!! MANY people are moving stuff out due to jacking prices for Owners lack of attn to his business. MANY BETTER PLACES IN Vacaville! Only thing you will get here is dirt blown on you by their "maint people"

Easy to access my stuff when I need to. Very clean facility. Staff were very helpful with all my…read morestorage needs.

Great self-storage. Customer Service is outstanding. Sean was super helpful and it made the whole…read moreprocess of renting a storage unit easy peasy. I highly recommend Roseville Self Storage. Facility is clean and well located.

Edit: Business has since reached out. They have quickly resolved the issue and alleviated my…read moreconcerns to my satisfaction. The property manager contacted me back in May to notify me that they need access to my unit to investigate the source of a smell (read: dead rodent). I do not live in state, so I sent a copy of my key by FedEx, with the agreement he would mail my key back soon after. It has been over a month since I sent my key. I have still not received it and found out yesterday - after calling several times with no answer - the property manager delayed sending my key back and then, a week and a half ago, sent it by regular USPS. Not certified. Not tracked. By regular mail. The key to my unit. It does not take 7+ days for mail to reach me, even by USPS. Essentially, they lost my unit key. No one has followed up with me about their gross negligence.

Very good storage company. Units are clean, access is good to load or unload your goods.read more

Michelle was very helpful solving my problem, efficiently, quickly and very friendly thank you so…read moremuch. you are awesome !