I just moved to the area and was looking for an honest mechanic shop and I am happy I found them. Pricing was great for what my car needed and they have great service. Highly recommend. read more

I love these guys! Not knowing where to go I looked on Yelp & decided to try this place. I had had a bad car accident where by the front & back of my car had been crushed. Having little money I wanted to try to get my car running & legal again. Body work was prohibitively expensive, but I needed my left rear light replaced to be on the road again. However there was basically no car left there! None the less, these guys figured out how to put my tail light in securely. They charged me quite a bit less then I had originally been told. Plus, they fixed my windows, which weren't working, for free! A woman alone is often taken advantage of in these situations. Not only did they NOT do that, I feel like I got a great deal. I have my mechanics for life! read more

Just picked up my car after my second flawless experience with the guys at Ultimate. A couple months ago the main hybrid battery on my Prius died. The guys offered me the lowest price with the longest warranty. Win number one! This time my car abruptly broke down because a mouse chewed the wires on my fuel injector (the joys of country living). I had her towed into the shop, and they had her fixed and back on the road within 3 hours, for $85. Three weeks ago my husband's car broke down for the same reason (these rodents, I swear) and the Honda dealership charged him TWO THOUSAND AMERICAN DOLLARS for the repairs. These guys are HONEST, HARDWORKING, and FAST!! It's almost impossible to find this kind of small business anymore. Look no further, and feel good about bringing your vehicle to Ultimate Auto: a shop with integrity that does great work! Thanks again fellas! read more

Had oil leak on 1998 volvo S90. They found and repaired the problem the same day. Clean waiting room and repair area was clean, not cluttered like most shops. Felt safe my car wouldn't end up with dents and scratch's like other shops I have experienced. They take pride in their business. Justin and the crew rock. read more

Ultimate Auto Care - 1998 Volvo S 90 - Auto Repair Near Me - Santa Rosa, California

Guys are awesome, take great care of my GMC Acadia. Every time my car is done in a timely manner and thoroughly.

Excellent work, quick service, reliable quote, super competitive prices, and ultimately what seems like a heck of a lot of integrity. Thank you, Eric! I'll be back for sure. read more

I found these guys after THREE unconnected friends recommended them. They immediately knew what the issue was, fixed it quickly and charged me a fair price. At long last, I have finally found an honest, knowledgeable mechanic. What a relief!! read more

I take all three of my vehicle to them . I've been putting off giving a great review in fear that they would become too popular and I would have a hard time getting my cars in. LOL. I just got a new to me Subaru . I need a new keys and of course I had to go to the Subaru dealership. They check my car out and quoted me a price of $450 for a pads on my front brakes. I was given an estimate here 250-300. The bill came to $229. It's not the first time that the bill was less than the estimate quoted. Last but not least they are great guys. Everybody's been so nice and pleasant. read more

Great shop, fair prices. I highly recommend Ultimate Auto Care after trying several shops in the Santa Rosa Area. I have a 2013 VW GTI. I needed routine maintenance on my car, transmission fluid change and new breaks pads/refinished rotors. They charged a fair price, put good quality parts on my car and are easy to deal with. I will definitely be back. read more

This happened a couple of weeks ago, but I had an oopsie and broke my tail light. I ordered the part myself as no part shop was able to find it. I contacted several auto shops in Rohnert Park and Santa Rosa, and Eric was the only one that responded that he could replace my light. He was even understanding when I had to reschedule my appointment when my part arrived late. I finally make it to the appointment, and he fixes the part in less than 8 minutes. He would not accept payment and not a tip either. He is truly a generous man who just wants to help people. I have a car with some issues and am planning to return for my more serious issues. Thank you so much Eric for helping me out!! read more

Ultimate Auto Care - Eric's handiwork! All fixed up! - Auto Repair Near Me - Santa Rosa, California

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I have not had a current ongoing mechanic. I have an older Honda that was making some really weird noises. Eric drove my car for about 2 minutes, said it was just the breaks and rotors. I have been to mechanics that can take advantage of my lack of knowledge about cars. He was honest fast and reasonable. He will be my ongoing mechanic for both my vehicles! read more

Excellent job! For a stay-at-home mom to two under two with a husband that worked a long distance, they not only was the only ones to be upfront with their pricing and respond in a timely manner (or at all in some cases) for what I needed, but were very accommodating too, problem-solving how to get my car to them after hours since we were reduced to using one car. They didn't rush me or try to snow me. They promised to do the job (a broken window) and not only delivered but delivered on budget. Thank you Eric and the crew! You rock! read more

Eric and his crew are friendly, knowledgeable, responsive, and resolve any problems. I feel they provide a really well priced professional service. They're great! read more

A few weeks back I had a battery issue with my BMW. I called them up to see if they could check it out and although they were busy, they took me in and vowed to give it a look. They were able to fix the issues quickly and get me on my way even though they were slammed. The pricing was beyond fair and made my sudden dilemma less financially ruining than I was anticipating. Great customer service and I'll definitely be bringing my car back here the next issue that pops up (it's inevitable ) read more

Great customer service! Eric responded approximately 1-2 minutes after I messaged him about a quote for a tail light repair. I came by the next day and he fixed the issue within a blink of an eye...at no charge! I offered to tip but he politely declined and simply said "I like to help." Will definitely come back here for my auto repair needs. Thanks again! read more

Nick at Ultimate Auto couldn't have been more professional, honest and does great work. I will only call him when we need our car serviced. Thanks Nick... read more

I have been extremely satisfied with all of the work I have brought to this shop. I have a busy HVAC company in Santa Rosa with a large fleet and Eric and his team have gone above and beyond in every aspect. They accommodate my busy schedule even when they're booked, they stand behind their work completely, even if the part was factory flawed, at no extra cost to me and they are straight forward and honest. I have started taking my personal vehicles here as well and I now recommend them to my friends and family. Thank you for your great work! read more

Eric, Justin, and Nick are absolute stand-up guys, and I can not recommend this shop enough. I had been going to another (unnamed) shop in Santa Rosa, which over time started charging me more and more inflated prices, and not actually fixing my issues, causing me, when I caught the errors, to have to insist they redo the work (for which I was not charged, but this was expensive in terms of my time, and in terms of having to bring the car back many times). It's as though the other shop was giving me the exact opposite of a loyalty discount. After that other shop quoted me $350 for a spark plug change (on top of having charged me $180 to diagnose and "fix" (it was not fixed) an intermittent tail light issue), I had had enough. I don't know a lot about cars but as little as I know, I knew that was a complete ripoff. I went into Yelp and found Ultimate Auto Care. When I called, the person I spoke with (Justin) could not have been more knowledgeable about my specific vehicle model, and he immediately understood what I believed to be the root cause of TWO issues which my previous shop failed to address. I was able to bring it in the next morning, and Eric himself personally diagnosed and found what was in fact the root cause of both issues, and fixed them within a half hour. I drove away within the hour with both issues (which had plagued me for weeks) completely resolved. For a fee that absolutely astonished me in how minimal it was. It was the polar opposite of being ripped off. I could almost cry. There is no doubt in my mind that had I brought my car back in to the previous shop, they would have milked me for many hundreds of dollars for the same fix - if they even fixed the right thing (which, they did NOT because they already looked at the issue one time and charged me $180 for a non-fix). Anyhow, long story short, Ultimate Auto is my new go-to shop and I will never cross the door of the old place any more. I'd give them 10 stars if I could. read more

Had to get a last minute brake and lamp check and they helped me every set of the way. Very friendly, and awesome customer service

Everything with these guys is so quick and easy, its also super convenient because I live walking distance away from the shop. I've been in for an oil change a couple times now and it takes at most 30min. read more

Car: 2003 VW Jetta TDi I had a great experience with Justin. (Eric is a nice guy too) I'm pretty mechanically inclined, but when it comes to A/C, I can't charge/discharge the system properly without the AC device. Justin told me what was leaking and what I could do to stop it. I fixed it myself and got the AC (AND my wife's AC) to work again. They're honest but at the end of the day they're a business. They'll tell you the best solution to fix the problem the first time. Period. They're not the cheapest shop on the block, but you get what you pay for. I will continue to return. They have fresh coffee too :) read more

Booked an appointment for an oil change here a few months back, my brother was going to change my oil for me but ended up being unavailable so I needed to find a place that wouldn't charge me much for the labor, as I already had the oil and oil filter.I called the Oilstop on Cleveland Ave. and they were going to charge me $40 just for the labor and disposal fee! I found Ultimate Auto Care on Yelp and gave them a call. I was skeptical at first because the guy on the phone couldn't give me an exact price, but since he said it would only be $10-20 I booked an appointment. Came in for my appointment a couple days later and was quoted $17.50 for labor and disposal fee! Nick changed my oil and did a full inspection as well in about 30 minutes. Overall, I was very satisfied with the experience and will be back in the future. read more

Eric is awesome! Best experience I've ever had at a mechanic, nowhere else even comes close! Incredibly honest and very, very fast service at the shop. Took my Honda Civic to his shop after I noticed a very bad leak (more like a puddle) forming on the passeger side floor. Called a few other places in the area beforehand and heard recommendations of doing a sunroof leak test, windshield leak test, among other things. Decided to go with Eric and the guys at Ultimate Auto Care after hearing from my Dad that he had received excellent service at a very reasonable price. Dropped the car off at 8:00 a.m. the next morning, walked over to grab some breakfast and no more than 15 minutes later, received a call from Eric saying that he had fixed the problem! A clogged drain tube that he unclogged in no time. I walked back to the shop and Eric told me that there would be no charge for the service. Not even the inspection fee. What a standup guy. I tried paying him but he wouldn't take it. Offered to give him a bit of cash for lunch but again he said not to worry about it. An honest and fair mechanic is what every customer hopes for. With Eric and the guys at Ultimate Auto Care I can guarantee you will get that. This place deserves 6 stars. Thanks again Eric! read more

Had these guys do a fuel pump for me. Send message out from yelp they got back to me fast. Took my car there next day and they fixed it same day and very reasonable price. Cheaper than several other shops I called. I will definitely take my car here again!! read more

This is the first mechanic that I've come across on Yelp with such high rated reviews! They are well deserved! I came here after a bad experience with another auto shop. Justin was extremely friendly, honest, and professional. I'm so happy I found a place I can trust with our cars. Highly recommend!! read more

These guys are great! They've had the opportunity to over quote me several times but never did! As a woman doing business with a mechanic, it's not always easy to get an honest quote. The work they've done is always reliably done and it's got a really friendly staff! I highly recommend this place! read more

Honest, professional, friendly service. They fixed my car problem quickly. Thanks, guys!

Eric G was AWESOME to work with. He fixed my car, did an A+++ job and the price was the most competitive price in all of Santa Rosa-Trust me I shopped around. After a HORRIBLE experience at the Chevy dealership here in town I was scared to bring my car anywhere. Thank god I found this place. I will recommend Ultimate Auto Care to anyone who will listen!! Trustworthy, reliable and the easiest shop to work with!!! What a relief!! read more

Called in the late morning to see if they could recharge my AC, which had quit working right then. They were kind enough to make a 2:00 pm same day appointment. I dropped it off on time and at 3:30 that same day, got a call it was ready. The cost was most reasonable and the staff there are very friendly and professional. Thank you! read more

I had to get a brake and lamp inspection and they took care of the problem and treated me like a professional.. Thank Eric for the help .

My son needed immediate help with his 07Jeep. Nick responded so fast and made him appointment right away. Chris arrived greeted and his problem was handled so well and efficiently. He had a few small issues but a slight bigger one and they gave quotes right away. Outstanding service and personal care to customers needs look forward to future visits big or little.thank you for getting him back on road. read more

I don't normally do updated reviews, but Eric and his crew have been so consistently great that I find myself needing to gush. I was driving to work recently and started hearing an awful screech coming from the engine. Fortunately, Ultimate is right on my commute, so I pulled in around 8:30am. Eric was able to quickly diagnose the problem and fix it! I was at work by 9:15! The cost was very reasonable for this repair as it has been for all the other excellent work they have done on my car. I have been through many mechanics and I feel that Ultimate are the most trustworthy, efficient, and the best at communicating. Thank you again for keeping my old girl running at her best! read more

Great place. Made my car look better than I bought it. I'd recommend to friends and family.

These guys have helped me with my shitbox over the last 2 years and I couldn't be more grateful to have found honest and real people.

These guys have the best prices for services. I've never met a mechanic that actually helps you when you need it and doesn't over charge you simply because they can. read more

Best auto repair business in town. Knowledgable, honest owner, repairs done in a timely manner, priced fairly. I highly recommend Eric. Don't waste your time getting quotes from others.... He has done front brakes and thermostat for me. Thermostat is a real project.... Thank you Eric.... read more

Eric was responsive, knowledgeable, and kind. The price for his work was absolutely fair. I will happily return with any future needs!

Great service and sincere mechanics. I was stuck in a jam on a couple occasions and each time Eric (owner) was able to squeeze me into the schedule and take care of my problem. I trust what Eric and his team say over any other mechanic shop. read more

Been in here twice and am very happy. First time they repaired my suspension in a timely and competitive manner, and showed me what was going on under the car. Gave me several options depending on how thorough I wanted to be. Second time was for exhaust and he told me what I needed, said he was not the best mechanic for that - didn't have the option to weld some pieces which would save me money, so he sent me to another mechanic, and didn't charge me for the diagnosis. I'll be back! read more

I arranged repairs by Yelp email & phone with Eric G. 2,600 miles away to repair my daughter's older Honda Civic. He gave an honest quote $1K less than the dealer. A/C clutch/compressor repair was performed perfectly, on time and within budget, while treating my daughter courteously and professionally. read more