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    Umberto's Pizzeria and Restaurant

    3.5 (145 reviews)
    ModerateItalian, Pizza

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    During my visit, I witnessed an incident that was nothing short of disgraceful. A staff member (bald, bearded) screamed at a senior patron, for "being difficult", and forced him to checkout on the opposite side of the store because he wasn't paying fast enough. I was willing to look past the attitude you showed my family and I, but to verbally abuse, and subject a senior citizen to treatment of that nature was nothing short of cowardly, disgusting and has compelled me to write this review. Not only did you interrupt my family's dining experience with your outburst, but several other tables filled of patrons turned to witness your temper tantrum. This was the training standard you set for your new hire on her first day working at your establishment? You should be ashamed. Such treatment of any customer, let alone an elderly individual, is unacceptable and reflects poorly on the restaurant's management and training standards. This incident has left a lasting negative impression, and I am thoroughly disappointed by the lack of basic decency shown. I urge potential customers to think twice before dining here. There are plenty of other establishments where respect and customer service are prioritized. This kind of behavior should never be tolerated, and Umberto's needs to address this issue immediately. Until significant changes are made, I will not be returning and cannot recommend this place to anyone.

    Menu
    michelle b.

    I am writing a review about their new VEGAN menu! So exciting foe those vegans or lactose intolerant people! A whole vegan menu with dairy free cheese! The vegan pizza was excellent. The Buffalo cauliflower was very spicy, so just make sure you like it that way. The meatless meatballs were good, but not amazing, unfortunately. Next time will get the vegan eggplant parm. Anyway, not sure if all the Umbertos have the vegan menu but the plainview location definitely has it and it is a great option. First order on line is 15% off. They have curbside, pick up and free delivery available.

    Two Slices
    Jeff S.

    It''s rare for me to give a five-star but on this day, my simple order of two-slices and a Diet Coke was perfect. On Long Island, we have an embarrassment of pizza riches which explains the 3.5 average for this spot. I assure you that these slices were a heavenly balance of thin crispy dough, deep tangy sauce, and quality cheese, served on classic pizza paper on a metal pan. Go to the counter. Order two slices and a beverage. Take them to an outside table on a sunny and brisk fall day and enjoy.

    Garlic Bread with Mozzarella
    Popat L.

    Looking for amazing Sicilian pizza? This is the spot for it. After spending an hour or two watching a dude on YouTube review pizza, I got in the mood for pizza. This place was mentioned in the review, well, the New Hyde Park location, but whatever. Ordered some food for take out and here's how it went. Sicilian Pizza - The Best. Nice crunch. Delicious sauce. Perfect cheese. Look at me acting like I'm some pizza connoisseur HAH. Damn YouTube. Capricossa salad - Mesculin lettuce mixed with walnuts, grilled chicken and crumbled bleu cheese, tossed in a honey mustard dressing. Damn this was actually pretty delicious. Generous amount of chicken. Bacoli Panini - Good size. Good. Buffalo wings - were okay. Maybe a little dry. Garlic bread with cheese - just okay. Could have been a little more toasted? I will definitely order the Sicilian pizza and the Capricossa salad again. For those two items 5/5. Thank you and stay safe!

    Bad pizza
    Nicole M.

    If you're gonna charge 10.80 for two regular slices and a small coke they should at least taste good. Terrible pizza! Picked it up and it fell apart yet the crust is so hard can't even eat it! Waste of money! Greasy! Gross! Mush! And hard?! How does one manage that

    18" Buffalo Chicken Pizza
    Rob D.

    In town for son's lacrosse tournament. Tried 3 diff pizzas- Buff chicken, combo with pep, sausage, meatball, and grandma with vodka sauce and grilled chicken. All very good. Buff chicken was unanimously the fav amongst our family. Would love more vodka sauce on grandma since it's so good.

    Alan W.

    I was in the area and had gotten a great recommendation from my parents saying Umberto's was the best around in Plainview. I ordered 2 regular slices to go. The staff were very friendly and helpful. The pizza was excellent among the best that I have had. The sauce had a really good taste to it. I would definitely recommend Umberto's and I will definitely be back again.

    Pasta with sausage with melted mozzarella.
    Meri L.

    I am gonna keep my three star rating. Went for dinner tonight with my mom. Same thing happened again. Cold bread and frozen butter. I was in the mood for sausage and peppers. It wasn't on the menu as a platter...only with pasta or a hero. I asked if it could be made on a platter. It was...but I feel I got basically a plate of sauce with peppers. I didn't get much sausage at all. My meal was also lukewarm at best. My mom ordered pasta with sausage and added mozzarella cheese to it. She enjoyed her dish. She seemed to have a lot more sausage than me in her dish. Her dish was steaming hot throughout our entire dinner. We were sat close to the kitchen. Every time the kitchen door opened we were able to see in, and we saw the chef and food prep employees on their phone, (texting and talking)...so their dirty fingers touch their phone and then possibly touch my food. YUCK! There aren't a lot of tables here, so the waitress (there's only one) stands around and just stares at you while you eat..it's very uncomfortable.

    Lindsey G.

    They give you a bread and garlic knots to start with bread is fresh and hot as well as the garlic knots we ordered a primavera pizza pie with grilled chicken Whole topping. For extra $ also ordered buffalo chicken wings well done will take photos when food comes out so far it's great staff is friendly and very attentive

    Delivered quick and hot

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    3 years ago

    Their Grandma's Pizza is outstanding especially with half meatball & half pepperoni!!!

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    3 years ago

    Pricey but the tri color square and slice with sausage and peppers were both really good.

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    3 years ago

    Really Good pizza. I was in the are and decided to check out Umberto's, I'm glad I did I think it my new favorite pizza place.

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    3 years ago

    Like all the food we have ordered from Umberto's in Oyster Bay. Clean & fast service.

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    14 years ago

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    4 years ago

    Great slice and service. I stop by here when I'm in the area and in the mood for pizza. Good variety of slices.

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    Page 1 of 4

    Ask the Community - Umberto's Pizzeria and Restaurant

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