Excellent stuff and service. Great taste all the time. Super recommend everyone to go. Love the popcorn chicken and slushies.

Great customer service & amazing drinks . Will for sure come back. Clean Store & Well maintained as well. read more

UMe Tea - Bubble Tea Near Me - San Jose, California

Good tea! I like their blossom latte and oolong milk tea. It can get crowded on special deal days, but generally not a long wait.

I like this place since there were a lot of people so you know it's popular and legit, but they also had a lot of staffing so that they can keep up with the orders. Their drinks are wonderful too! I need to try other items besides matcha! read more

UMe Tea - UMeUji Matcha Mango Latte - Bubble Tea Near Me - San Jose, California

I happened to be at HMart and saw UMe Tea in the same plaza. My husband and I stopped by around 7pm on a Wednesday. The place was quite busy, but we managed to get there ahead of a rush. The ordering kiosk is located in such an unfavorable spot. It picked up a harsh glare at the time we were there that we had to use UMe's paper menu to shield our eyes so that we could see the screen. When I went to UMe a couple of days later around lunch time, the glare was just as bad. Management ought to do something about positioning it elsewhere. The first time we went to UMe Tea, I ordered the guava strawberry yogurt slushie at 30% sweetness. I chose the oat popping boba simply because I've never had it before, and I added mochi. This drink was awful. I've had fruit parfaits way better than this drink. Maybe I should've went with a higher sweetness? Regardless, I could not finish this drink. The oat popping boba was different but didn't care much for it either. That said, I did come back later in the week, because I really liked the mochi. My husband got the passion fruit and watermelon tea with lychee. This was a much better drink than mine. I liked that they included the passionfruit seeds for additional texture. When I came back for a redemption drink, I got the handmade taro and mochi milk tea. It was totally fine. Exactly what I expected and thankfully better than the yogurt slushie. read more

Just opened 3/21/2026 weekend: Cute portable truck and little goodies like a bunny ume balloon for grand opening weekend. Overall, I'm a big fan of their mango slushies and purple rice drinks, keep coming back for them! Glad one opened closer to SJ side of the bay. The purple rice here was nicely chewy with a hint of sweetness. Recommended sweetness (30% for yogurt etc) similar to others and towards the less sweet side of things. Update: Wished I was informed of missing ingredients prior to ordering or if there are missing toppings that a substitute would be offered. Only reason got the mango twilight cloud was for the CLOUD marshmallow topping as a treat after a long week. Didn't see it on top, so went back to ask incase it was just accidentally missing since it's understandable things can happen, however when asked they just said sorry they were out.... and that was that. Didn't want to make a big deal, but the little things certainly count. Anyways, left feeling miffed instead of the treat after week of studying it was supposed to be; hopefully this could be avoided in the future for someone else. read more

Boba tea shops are popping up everywhere they come and go and UMe Tea takes over Jamba Juice spot. I came by on a Friday morning when I saw this large size pink bunny rabbit outside the front entrance. From inside and out it's all around pink decorative and bright as a sunshine. Customer service has been outstanding I guess being the only customer made a big difference. I placed my order via a self-service kiosk chose the grape green tea w/tea jelly regular ice 30% sweetness $5.95 comes in large size only very refreshing and six takoyaki balls chopped octopus drizzled with kewpie mayonnaise topped with bonito flakes non-spicy a great appertizers for $8.95. Would definitely be back best to come on a weekday rather than on a weekend when it's pack with shoppers. Ample parking despite being surrounded with so many business in this over crowded shopping mall. read more

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Ume Tea is such a cute spot, especially with the pink bunny theme. The whole place has a really sweet and cozy vibe, so it's nice for hanging out or grabbing a treat. Every time I come here, the store is usually pretty busy, but the service is still surprisingly fast and organized. I ordered the Cha Cha Bowl and really enjoyed it. The fruits tasted fresh, juicy, and smelled really good. The coconut milk was also super rich, creamy, and flavorful, which made the whole bowl taste even better. Overall, it was refreshing, filling, and definitely worth trying! read more

UMe Tea - Check in area - Bubble Tea Near Me - San Jose, California

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This UMe Tea location has just opened up and I am thrilled! It takes over where the salad place used to be. The parking is challenging during peak hours in this shopping plaza. Small interior with a few tables outside only. I didn't see any tables inside. Only one kiosk to order from. The service was friendly and polite. Brown Sugar Boba & Mochi Black Milk Tea: Brown sugar and black milk tea drizzled with brown sugar syrup, with soft mochi and boba pearls (3.5/5). The mochi was hard to suck up through the straw. Otherwise, it was a pretty good drink. Support your local business. read more

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Super cute boba spot! I really liked how kind the staff was and how cute the decor and design of the shop actually is. It's very on brand and themed. The screen is super helpful, let's you know whos order is being prepared and who's is ready. I will definitely be returning! read more

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I love Ume tea so I was excited to have one open so close to work. It's a small shop with a bench seating along one wall for about 6 guests and three small tables outside. Like every other ume tea, it's very pink and cute inside inline with their branding. My only negative comment is that it's not as clean inside as I would like, specifically the floor. They also don't have a bathroom but I honestly don't remember if the others do or not. I ordered popcorn chicken and a crème brûlée Thai tea with boba. The chicken was hot with the perfect amount of seasoning. The tea was amazing! Sweet & creamy without being too sweet. When you walk in, you order from a tablet, so I didn't speak to anyone until my food came out and the items came out quickly. I'm looking forward to going back. read more

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Customer service is terrible. Waited for more than 30mins for my chicken and my drinks already melted. Other customers get there chicken before me. read more

The workers here are nice and friendly. The floor is very dirty. The drinks came out quick, I guess I came at a time it wasn't too busy. read more

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I am a regular here and the drinks are always good with new items that never disappoint read more

UMe Tea - Popcorn chicken with spice on the side - Bubble Tea Near Me - San Jose, California

Had to try this new tea shop location since it just opened. Since the store is new there was some what of a long line. I was 8th in line. Took roughly 15 min to get to the cashier. I'd imagine people had lots of questions. I ordered the popcorn chicken with spicy and salt/pepper flavor. The chicken tastes so delicious. It has some breading to the chicken. It's not as spicy as I would have hoped. Compared to their other locations this place doesn't make it as spicy. However they definitely have the chicken part down compared to their other locations. For drinks I bought a uji matcha latte boba with 30 percent sweet and subbed milk for soy milk. It tasted creamy and not as sweet which is a good thing. For people who have dairy restrictions. You'll get charged for choosing other milk options unfortunately. Compared to other tea shops and coffee shops they don't charge you for having dietary restrictions. Parking will be a problem here since this Asian plaza is always packed. I recommend coming here early when it opens cause you won't get parking lol. read more

UMe Tea - Uji matcha boba latter with 30 percent sweet with oat milk (large) - Bubble Tea Near Me - San Jose, California

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They have good selection of drinks! The place is cute vibes with pink! Service is good they're respectful! read more

UMe Tea - I got surprise cup crème brûlée Thai tea - Bubble Tea Near Me - San Jose, California

They took our order very quickly and the inside is very cute! Love their mango jasmine bloom drink. read more

UMe Tea - UMeCoco Mango Jasmine Bloom UMe Black Milk Tea w/Taro & Boba - Bubble Tea Near Me - San Jose, California

I've always gone here and it's always really aesthetically pleasing and the tea and boba is always delicious, this time they had a good grape green tea as their sample! Delicious! So far their service is pretty well, fast and always kind to me :) go to ume tea in San Jose! read more

UMe Tea - Grape green tea - Bubble Tea Near Me - San Jose, California

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Daughter lives there mandarin iced tea. Shop is clean and bright, quick service. Drinks and cold and fresh. Crew will answer all questions. Great job read more

UMe Tea - Bubble Tea Near Me - San Jose, California

Came for the grand opening. I'm in this shopping plaza a lot but now parking is going to be busy. I came on their BOGO day and waited about an hour from getting into line to getting my drink. And then I also came on $5.99 popcorn chicken day and waited about 30 minutes total. I like that they do multiple days of grand opening offers. Ume is expanding very quickly and I hope they stick around. They have some pretty unique drinks. My go to's are the fruit teas with either passion fruit or watermelon or both. Their coco jasmine mango/coconut drinks are also very yummy. This was my first time having popcorn chicken. It was freshly fried and pretty flavorful. Though I'm pretty sure I asked for non-spicy and it had a bit of a kick. Even the hubby who has more of a tolerance for spice noticed it. So it wasn't just my sensitive palate. Service was ok, for it being so busy. But they are just opening - they can only get better. I do like that this is now the closest Ume location to me. read more

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Great service, clean, cute decor, and yummy drinks!! Will be coming back soon! Super excited about this location

I've been a loyal fan of this brand for a long time, and the Black Boba Mochi Milktea is my absolute favorite. However, my experience at this location today was beyond disappointing, it was unprofessional and disrespectful. 1. System & Pricing Issues: First, I noticed this store requires 100 points for a free drink, whereas other locations only require 60-80 points. To make matters worse, when I ordered through the kiosk, the system glitched and applied my 'free drink' reward to the popcorn chicken instead of my tea. I didn't say anything at the time, thinking it was just a system error, but it was frustrating. 2. Poor Service & Wait Time: Even though there were only two orders ahead of me at the time, while there were four or five staff members inside and they were just laughing and chatting. I waited 20 minutes for my drink, and then had to wait an additional 5-7 minutes for the popcorn chicken. Unlike other locations, the staff here is not proactive at all. I had to specifically ask for a bag myself; otherwise, they wouldn't have offered one. 3. Unacceptable Staff Attitude: The breaking point was the missing extra mochi. I paid for an extra portion and left a note saying 'mochi on the side.' This means I should have had mochi inside the tea AND a separate portion on the side. When I realized the tea had no mochi and pointed it out, the employee didn't even bother to check my order or apologize. Instead, he snapped at me: 'You noted mochi on the side, so we put it on the side for you already.' I had to explain the order again, and he finally offered to remake the drink but did so with a visible attitude. To save time, I just asked him to put the missing mochi in a small side cup. He acted like he didn't understand and I had to repeat myself one more time. When he finally handed it to me, he was extremely rude, didn't say a word, and not a single apology was given. 4. Hygiene & Quality Concerns: The hygiene here is also a major concern. The cup was not wiped down and was covered in sticky brown sugar syrup when I got to my car. Moreover, the seating area and tables were quite dirty. As for the food, the extra mochi portion was only half-full, had a watery texture, and was completely tasteless. I truly hope the management looks into this. This location needs a serious fix regarding their system, hygiene, and especially the staff's professional attitude and respect for customers. read more

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Great service, excellence in customer service. I appreciate their hard work during their grand opening day! Wishing this business lots of success in this new year! read more

UMe Tea - Delicious fresh taro milk tea with wonderful crispy popcorn chicken! Come check it out! - Bubble Tea Near Me - San Jose, California

Poor customer service. Not friendly at all. No engagement or relationship building what so ever. On top of that there is only one machine to make an order. These workers are working and getting the min wage for trashy service or the lack of it. They need better training. These employees need better training or fire the management team in either hiring or training these people. read more

Ume tea opened near hmart！perfect place for grab a drink after some asian grocery shopping！ read more

UMe Tea - cute bunny！ - Bubble Tea Near Me - San Jose, California

the service is bad!! is take me over 20 min to waiting popcorn chicken. but the store isnt full... i try to ask couple time but alway told me 3min.. and late the on isnt come.. finally i told them i want cancel... and they said the same... 3min ...this will be my last time come here to this store... read more

UMe Tea - isnt full ... but working is slowly... - Bubble Tea Near Me - San Jose, California

This is my 3rd grand opening I've attended for Ume! I love the squishy boba & my favorite drink is the Oreo crème brûlée such a treat for my sweet tooth! read more

UMe Tea - Freebie for the grand opening - Bubble Tea Near Me - San Jose, California

So glad this place finally opened one down the street from us! The drinks always come out perfect and must try is the fried octopus which stays crispy for a very long time! read more

Fast and nice service not even 5 minutes after I ordered it was already ready! Love the music here, very catchy. Store is very clean as well! read more

Super cute and clean interior. Also has wide selection of food and drinks! 5 stars from my son and I.

They can improve by having better communication. went back a few times to check on my order, and got my drinks one by one. The girls told me it'll be awhile for my chicken I said ok. When the chicken was done there was no communication that it was done. I'm sitting outside, her yelling my number inside isn't helping. They need a mic system. Five workers inside doing nothing but talking, you see come to the counter 5 times checking for my order , the least u can do is bring it out if u aren't doing anything but talking in a circle. 1 star for bad customer service and lost looking employees read more

Food box has an opening in the lid and no handles, didn't give me a bag, milk tea also spilled all over my car, they also forcibly charge a service fee on top of taxes. Tastes mid also. Would not recommend save yourself some time and money. read more

The tea is amazing and I recommend the popcorn chicken! The service is also very friendly and welcoming!

My favorite tea shop just opened a branch near by. Nice! I love their coconut twilight, and Dubai chocolate. Too bad the later is not available anymore. read more

Great drinks, great service. I highly recommend this spot, it has a really nice inside super clean

Second day of their grand opening. Closer to my house. I love their calamari and dubai pistachio drink!

Ordered two drinks and one popcorn chicken. Waited over 20 minutes for my order and it still wasn't ready. Ended up asking for a refund and the cashier couldn't care less. Really wanted to like this place but the wait wasn't worth it. read more

2nd day grand opening! We were able to get the bogo drinks! It seemed quick for a long line. Cashier was nice. The store looks great!

Their hours are wrong and a bunch of people wasted our times in line. they didn't even bother apologize. Never again!

Amazing place! Super friendly people working here! Cool vibe and of course super super yummy drinks!!!