I just realized I've visited this Ume store many times since they opened, but somehow never got around to writing a review. I'm so glad to have Ume near my house. The drinks and food are always great, and the staff are friendly and helpful. I visited yesterday for their free mini figure promotion with the White Peach Yogurt drink, and it was such a fun little treat and the new flavor was awesome. One thing I really like about Ume is that they're always coming out with new flavors. I enjoy trying their new menu items, and most of the time, it's a hit. I also picked up a Ume gift card, which is a great deal for a frequent customer like me. Definitely a neighborhood favorite for me, and I'll be back to try more new flavors! read more

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The drinks are really delicious, and the chicken snack is also very tasty. I've tried them at other locations, especially in Milpitas, and I've always enjoyed them. However, I've been to this location twice, and honestly, both times the chicken snack was served undercooked. I think they need to pay more attention to the cooking time to make sure the food is fully cooked before serving it. Negative experiences: * Both times I visited, the chicken snack was undercooked. * During my last visit, the floor was quite dirty. I regret not taking a picture. * Every time I've visited because of a promotion, the promotion was never available. * During my last visit, I ordered spicy wings, but instead of wings, I received nuggets. The sauce was also extremely concentrated in one area instead of being evenly distributed. It was unpleasant, and I couldn't eat them. Positive experience: The staff was very friendly and attentive during both visits. I really enjoy the drinks and have liked their food at other locations, but I hope this location can improve the cooking, cleanliness, and food preparation. read more

UMe Tea - This Is Salt and Peppers; but to much. - Bubble Tea Near Me - San Jose, California

I'm waiting for my drink and just witnessed something really concerning. An employee brought out a 5-gallon bucket of cream or yogurt to refill the counter. When he opened it, he placed the inside of the lid directly on the floor where they walk, then put it back on the bucket afterward. Mind you, the bucket still had contents in it and will be used for the next refill. That extremely unsanitary and honestly made me sick to my stomach. Just check out their floors on the customer side. read more

Online orders are easy and efficient! I've been taking advantage of their bogo deals. I've had the orange and watermelon. Although they are refreshing, the tea is on the light side. Favorite drink so far is their coconut mango. Sign up for their rewards and receive a deal for your birthday! read more

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Really cute store - so pink and girly. Drinks are good and the employees were so helpful even though they're super busy :) thank you! read more

UMe Tea - Bubble Tea Near Me - San Jose, California

This is our second time here and the experience has been great. The service is fast despite the crowd inside. Sometimes there is sample tea offering outside for customers. The store is cute and clean. I would come back again! read more

BIG SHOUTOUT TO WHOEVER MADE MY DRINK!!! saved my fucking life thank you to the wonderful employee who blessed my life with excess sticky rice read more

UMe Tea - [UMe] Sticky Rice Black Milk Tea 血糯米奶茶 - Bubble Tea Near Me - San Jose, California

I like this place since there were a lot of people so you know it's popular and legit, but they also had a lot of staffing so that they can keep up with the orders. Their drinks are wonderful too! I need to try other items besides matcha! read more

UMe Tea - UMeUji Matcha Mango Latte - Bubble Tea Near Me - San Jose, California

A big shout out to brain !!! Brian was incredibly kind and helpful! I brought my two daughters, and since they usually can't finish a full milk yogurt ,he generously offered to split one drink into two cups for them. They love pearls, and he even added pearls to both cups, which made them so happy. What impressed me even more was that when Brian helped prepare and bring out our drinks, he wasn't even clocked in yet--he was helping us while still off the clock. He truly went above and beyond without being asked. Brian is such a thoughtful and genuinely nice person, and his excellent customer service made our experience extra special. Thank you so much, Brian! Ume will be always go to place for sure ! read more

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UMe Tea has been all over my feed and i finally decided to try it out today. initially, i wanted to go to the Cupertino location but because it was an additional 20 minutes, we decided to go to the closest location to us. we walked in and it looked pack but it really wasn't. it's just the layout of have they placed things. tell me why in the world would you put the kiosk right at the door and people line up just to block the whole entrance. stupid much? move the kiosk more in so the whole space can be utilized. the line grew long and no one helped nor took orders at the register. we just had to wait for the ONE SINGLE KIOSK available. finally i got to the front of the line and decided on one drink because nothing seemed appealing. got a text message that i'll be texted again once my drink was ready. got my drink after a few minutes and it was just ok. the boba was not what i like ... it was more mushy than chewy. no bounce whatsoever. i will not be retuning to this location. layout is horrible, no one was even helpful nor did they acknowledge anyone they walked in. perhaps i will try the cupertino location and if it all tastes the same, i will remove UMe Tea from my lists of boba spots to go to. read more

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This place is really nice the decorative pink style. The drinks are also really good and tasty. Come here for your fast milk tea and also come with your kids for a vibrant energetic place. read more

UMe Tea - Bubble Tea Near Me - San Jose, California

Boba tea shops are popping up everywhere they come and go and UMe Tea takes over Jamba Juice spot. I came by on a Friday morning when I saw this large size pink bunny rabbit outside the front entrance. From inside and out it's all around pink decorative and bright as a sunshine. Customer service has been outstanding I guess being the only customer made a big difference. I placed my order via a self-service kiosk chose the grape green tea w/tea jelly regular ice 30% sweetness $5.95 comes in large size only very refreshing and six takoyaki balls chopped octopus drizzled with kewpie mayonnaise topped with bonito flakes non-spicy a great appertizers for $8.95. Would definitely be back best to come on a weekday rather than on a weekend when it's pack with shoppers. Ample parking despite being surrounded with so many business in this over crowded shopping mall. read more

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I happened to be at HMart and saw UMe Tea in the same plaza. My husband and I stopped by around 7pm on a Wednesday. The place was quite busy, but we managed to get there ahead of a rush. The ordering kiosk is located in such an unfavorable spot. It picked up a harsh glare at the time we were there that we had to use UMe's paper menu to shield our eyes so that we could see the screen. When I went to UMe a couple of days later around lunch time, the glare was just as bad. Management ought to do something about positioning it elsewhere. The first time we went to UMe Tea, I ordered the guava strawberry yogurt slushie at 30% sweetness. I chose the oat popping boba simply because I've never had it before, and I added mochi. This drink was awful. I've had fruit parfaits way better than this drink. Maybe I should've went with a higher sweetness? Regardless, I could not finish this drink. The oat popping boba was different but didn't care much for it either. That said, I did come back later in the week, because I really liked the mochi. My husband got the passion fruit and watermelon tea with lychee. This was a much better drink than mine. I liked that they included the passionfruit seeds for additional texture. When I came back for a redemption drink, I got the handmade taro and mochi milk tea. It was totally fine. Exactly what I expected and thankfully better than the yogurt slushie. read more

This UMe Tea location has just opened up and I am thrilled! It takes over where the salad place used to be. The parking is challenging during peak hours in this shopping plaza. Small interior with a few tables outside only. I didn't see any tables inside. Only one kiosk to order from. The service was friendly and polite. Brown Sugar Boba & Mochi Black Milk Tea: Brown sugar and black milk tea drizzled with brown sugar syrup, with soft mochi and boba pearls (3.5/5). The mochi was hard to suck up through the straw. Otherwise, it was a pretty good drink. Support your local business. read more

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I love Ume tea so I was excited to have one open so close to work. It's a small shop with a bench seating along one wall for about 6 guests and three small tables outside. Like every other ume tea, it's very pink and cute inside inline with their branding. My only negative comment is that it's not as clean inside as I would like, specifically the floor. They also don't have a bathroom but I honestly don't remember if the others do or not. I ordered popcorn chicken and a crème brûlée Thai tea with boba. The chicken was hot with the perfect amount of seasoning. The tea was amazing! Sweet & creamy without being too sweet. When you walk in, you order from a tablet, so I didn't speak to anyone until my food came out and the items came out quickly. I'm looking forward to going back. read more

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Super cute boba spot! I really liked how kind the staff was and how cute the decor and design of the shop actually is. It's very on brand and themed. The screen is super helpful, let's you know whos order is being prepared and who's is ready. I will definitely be returning! read more

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Came in for the 7th anniversary at Oakland Rd location! Ume has always been a place that I get boba with friends and siblings. My favorite is oat burst sticky rice yogurt drink and the mango sticky rice happy anniversary Ume read more

UMe Tea - Cute magazine for the anniversary with coupons - Bubble Tea Near Me - San Jose, California

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Ume Tea is such a cute spot, especially with the pink bunny theme. The whole place has a really sweet and cozy vibe, so it's nice for hanging out or grabbing a treat. Every time I come here, the store is usually pretty busy, but the service is still surprisingly fast and organized. I ordered the Cha Cha Bowl and really enjoyed it. The fruits tasted fresh, juicy, and smelled really good. The coconut milk was also super rich, creamy, and flavorful, which made the whole bowl taste even better. Overall, it was refreshing, filling, and definitely worth trying! read more

UMe Tea - Check in area - Bubble Tea Near Me - San Jose, California

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I was grocery shopping at H mart and decided to order a drink on the app for pick up. Ordered a drink at 07:30 pm on Sunday and it's been over 30 minutes and it is still not made yet even though the app says it's been ready since 07:50pm. Chaotic in there. No one has time to wait over 30 minutes for a drink. Hire more workers. read more

I always love the branding and environment of Ume's and love that this location is so close to me! Lines go pretty fast and I've never had an issue with my order! Love the snacks and fruit drinks! read more

Always quick and speedy service! Love the aesthetics and the consistency of the drinks and snacks

The workers here are nice and friendly. The floor is very dirty. The drinks came out quick, I guess I came at a time it wasn't too busy. read more

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The mango coconut drink is so good!! Quick service! Amazing staff!! Will return again!! read more

UMe Tea - Mango Coco Smoothie - Bubble Tea Near Me - San Jose, California

Had to try this new tea shop location since it just opened. Since the store is new there was some what of a long line. I was 8th in line. Took roughly 15 min to get to the cashier. I'd imagine people had lots of questions. I ordered the popcorn chicken with spicy and salt/pepper flavor. The chicken tastes so delicious. It has some breading to the chicken. It's not as spicy as I would have hoped. Compared to their other locations this place doesn't make it as spicy. However they definitely have the chicken part down compared to their other locations. For drinks I bought a uji matcha latte boba with 30 percent sweet and subbed milk for soy milk. It tasted creamy and not as sweet which is a good thing. For people who have dairy restrictions. You'll get charged for choosing other milk options unfortunately. Compared to other tea shops and coffee shops they don't charge you for having dietary restrictions. Parking will be a problem here since this Asian plaza is always packed. I recommend coming here early when it opens cause you won't get parking lol. read more

UMe Tea - Uji matcha boba latter with 30 percent sweet with oat milk (large) - Bubble Tea Near Me - San Jose, California

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I am a regular here and the drinks are always good with new items that never disappoint read more

UMe Tea - Popcorn chicken with spice on the side - Bubble Tea Near Me - San Jose, California

Still waiting for 2 drinks. 30 mins wait so far. On a not so busy weekday. Totally not worth it.

They have good selection of drinks! The place is cute vibes with pink! Service is good they're respectful! read more

UMe Tea - I got surprise cup crème brûlée Thai tea - Bubble Tea Near Me - San Jose, California

They took our order very quickly and the inside is very cute! Love their mango jasmine bloom drink. read more

UMe Tea - UMeCoco Mango Jasmine Bloom UMe Black Milk Tea w/Taro & Boba - Bubble Tea Near Me - San Jose, California

one of my favorite boba places. they definitely have my fav aesthetic. i love the pink & cute characters everywhere. i always get the mango yogurt drink & their popcorn chicken. the guy with the blond tips & undercut was very kind & helpful. read more

UMe Tea - Bubble Tea Near Me - San Jose, California

Love this tea spot! Great fruit tea and drink variety. Drinks run on the sweeter side but they offer sweetness adjustments

I've always gone here and it's always really aesthetically pleasing and the tea and boba is always delicious, this time they had a good grape green tea as their sample! Delicious! So far their service is pretty well, fast and always kind to me :) go to ume tea in San Jose! read more

UMe Tea - Grape green tea - Bubble Tea Near Me - San Jose, California

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We went to the 7th anniversary pop-up and got a newspaper with coupons, and tasted a sample of their champaca milk tea. The champaca was aromatically floral and delicious. This store also has such adorable decorations and merchandise! read more

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Daughter lives there mandarin iced tea. Shop is clean and bright, quick service. Drinks and cold and fresh. Crew will answer all questions. Great job read more

UMe Tea - Bubble Tea Near Me - San Jose, California

The customer service provided was amazing and the food was tasty. The music choice was excellent and the atmosphere was cozy. It is a good place to hang out and order yummy food. read more

Came for the grand opening. I'm in this shopping plaza a lot but now parking is going to be busy. I came on their BOGO day and waited about an hour from getting into line to getting my drink. And then I also came on $5.99 popcorn chicken day and waited about 30 minutes total. I like that they do multiple days of grand opening offers. Ume is expanding very quickly and I hope they stick around. They have some pretty unique drinks. My go to's are the fruit teas with either passion fruit or watermelon or both. Their coco jasmine mango/coconut drinks are also very yummy. This was my first time having popcorn chicken. It was freshly fried and pretty flavorful. Though I'm pretty sure I asked for non-spicy and it had a bit of a kick. Even the hubby who has more of a tolerance for spice noticed it. So it wasn't just my sensitive palate. Service was ok, for it being so busy. But they are just opening - they can only get better. I do like that this is now the closest Ume location to me. read more

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Just opened 3/21/2026 weekend: Cute portable truck and little goodies like a bunny ume balloon for grand opening weekend. Overall, I'm a big fan of their mango slushies and purple rice drinks, keep coming back for them! Glad one opened closer to SJ side of the bay. The purple rice here was nicely chewy with a hint of sweetness. Recommended sweetness (30% for yogurt etc) similar to others and towards the less sweet side of things. Update: Wished I was informed of missing ingredients prior to ordering or if there are missing toppings that a substitute would be offered. Only reason got the mango twilight cloud was for the CLOUD marshmallow topping as a treat after a long week. Didn't see it on top, so went back to ask incase it was just accidentally missing since it's understandable things can happen, however when asked they just said sorry they were out.... and that was that. Didn't want to make a big deal, but the little things certainly count. Anyways, left feeling miffed instead of the treat after week of studying it was supposed to be; hopefully this could be avoided in the future for someone else. read more

I've been a loyal fan of this brand for a long time, and the Black Boba Mochi Milktea is my absolute favorite. However, my experience at this location today was beyond disappointing, it was unprofessional and disrespectful. 1. System & Pricing Issues: First, I noticed this store requires 100 points for a free drink, whereas other locations only require 60-80 points. To make matters worse, when I ordered through the kiosk, the system glitched and applied my 'free drink' reward to the popcorn chicken instead of my tea. I didn't say anything at the time, thinking it was just a system error, but it was frustrating. 2. Poor Service & Wait Time: Even though there were only two orders ahead of me at the time, while there were four or five staff members inside and they were just laughing and chatting. I waited 20 minutes for my drink, and then had to wait an additional 5-7 minutes for the popcorn chicken. Unlike other locations, the staff here is not proactive at all. I had to specifically ask for a bag myself; otherwise, they wouldn't have offered one. 3. Unacceptable Staff Attitude: The breaking point was the missing extra mochi. I paid for an extra portion and left a note saying 'mochi on the side.' This means I should have had mochi inside the tea AND a separate portion on the side. When I realized the tea had no mochi and pointed it out, the employee didn't even bother to check my order or apologize. Instead, he snapped at me: 'You noted mochi on the side, so we put it on the side for you already.' I had to explain the order again, and he finally offered to remake the drink but did so with a visible attitude. To save time, I just asked him to put the missing mochi in a small side cup. He acted like he didn't understand and I had to repeat myself one more time. When he finally handed it to me, he was extremely rude, didn't say a word, and not a single apology was given. 4. Hygiene & Quality Concerns: The hygiene here is also a major concern. The cup was not wiped down and was covered in sticky brown sugar syrup when I got to my car. Moreover, the seating area and tables were quite dirty. As for the food, the extra mochi portion was only half-full, had a watery texture, and was completely tasteless. I truly hope the management looks into this. This location needs a serious fix regarding their system, hygiene, and especially the staff's professional attitude and respect for customers. read more

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Customer service is terrible. Waited for more than 30mins for my chicken and my drinks already melted. Other customers get there chicken before me. read more

I waited over half an hour for my drink , when asked for an update they said "it's coming" and just kept it pushing. Would never come again unless you like spending time waiting and bad service read more

Great service, clean, cute decor, and yummy drinks!! Will be coming back soon! Super excited about this location