My boyfriend just finished buying a pair of shoes here. He is tough to fit (14EEEE). He came home…read moreexcited about being able to try on not just one, not just two, but five different styles of shoes. They took their time and didn't get exasperated. Explained the differences in shoes, the foam types, got into the weeds of different running styles. Really great experience. And the price was the same as online or a big box. Fantastic work Ivy H and OtR. You'll be our first stop from now on. Thank you.

After many years of being disabled, I was able to regain my mobility last year through surgery…read more Now that I can walk again, that's all I want to do. Strap on my sneakers and walk, walk, walk. Unfortunately for my feet and back, my sneakers of choice are Converse. I have no less than 10 pairs, but not one of them is suitable for the type and volume of walking I'm doing now. I could have easily gone to a DSW or Foot Locker for walking shoes, but knowing myself I would have spun into a spiral of analysis paralysis, second-guessing, and doubt. Instead, I decided to visit On The Run, which I knew about from a former boss who was very particular about her footwear due to her own orthopedic issues. As soon as I walked in, I was greeted by sales associate Rahnsom. He led me to a chair and began asking exploratory questions to get a sense of my needs. He took measurements and had me walk around a bit in my socks to see what my feet and ankles were doing. With this information he was able to immediately pull 4 shoes that fit perfectly. He helped me into each pair and had me walk around the store and go up and down a little hiking simulator to test how they felt. He chose very well. Out of the first three pairs, I could have easily walked out with two of them and been happy. Even the pair that I would have passed on was comfortable but a little too high for clumsy me. When I tried on the fourth pair, though, the Goldilocks in me knew that these shoes were just right. Regarding pricing, my particular pair of New Balance was $199. Coming from a Converse budget that may have seemed high, but I was determined to invest in my comfort and safety. Additionally, I place great value on the personalized service and information that Rahnsom provided. Had I gone to a "regular" retail store, I am certain I would have wasted money on the wrong shoe. For example, I had zero idea I was actually an 8 wide. I would have bought a size 9 shoe like I usually do then would have suffered - like I usually do - with a pair that was still too narrow in the front but with my heels moving up and down in the back as I walk. Out of curiosity I just checked online for prices elsewhere on my shoes and I consistently found them at $199. So, in my personal experience so far, On The Run isn't necessarily pricier than other stores. Even if it is, I can't put a price on being able to find the perfect shoe for my situation, in record time and with zero angst and indecision.

Great selections and service at this shop. I love the selections, lots of street wear and great…read morequality. I got my husband a sweatshirt at a good price and he loves it. The store looks great and clean and the owner helped me with sizing. I look forward to coming back and checking out other styles they have.

Johnny was amazing. Arrived looking for a shirt for our son and Johnny was helpful as well as kind…read more He is so easy to talk to and we found exactly what we were looking for. Great vibe and selection as well.

I love this place. But they fell off on raffling shoes. I used to come here alot from winning…read moreraffles. Where'd you guys go? You guys used to be one of my top 5 shoe stores. The people inside were cool as hell. They value all their shoes and merchandise at retail, they don't resell(good). Overall, service was great.

Unique everything, clothes, rare released Nikes among other brands (you should follow their IG)…read more Men's Clothing & Shoes mostly but really this should be kept a secret. Rare street brands from Japan and UK and their own in house items. If you wanna look cool, you'll shop here. Their Valencia Store is open for business in person (July 2021) and is a refreshing visit to another SF neighborhood from their original North Beach store.

Nice kicks coming in clutch ONCE AGAIN with some new heat for my everyday life. Copped some Salomon…read moreshoes that I'll be wearing throughout this year. Price for them was below market value so I couldn't say no. KP's customer service was admirable. He was professional, friendly, curious, from the point I walked in to the moment I walked out. Employees like these create such a positive environment and experience for customers like me. Can't wait to be back!

All I wanted was the red and white Nikes. They didn't have them in my size unfortunately. Then I…read morewanted to penny loafer doc Martin's didn't have them in my size either. So sad not to worry my friends got so much stuff. Really cool store amazing prices especially compared to LA. #FiveStar

The Beck's mobile shoe truck truck came to my job for us to choose work boots and the rep David…read moreGularte was very helpful as well as very friendly. He showed me different options of work boots as well as offered me insoles for my boots. He made the experience extremely easy! Hope you get him when the boot truck goes to your job! Thanks a lot David! Tony

My podiatrist sent me to Beck Shoes for sneakers, lifts, and arch support. James waited on me and…read moreexplained everything. He picked out everything I needed, and I picked a pair of 990 Sneakers. By the time I got home, the shoes were uncomfortable. Today I realized my feet were rocking from side to side and front to back. I took off the sneakers and saw that the inserts were crooked and sliding. The backs of the inserts have stickers to stick to the bottom of the shoe. They have a paper cover over them that needs to be taken off. James did not do that, so my foot was sliding all over the place. I myself took care of it today. This is something James should have known to do. And for $270, I received extremely poor service.

Rude and condescending staff of young Hispanics, who know nothing about customer service make for a…read morepoor experience. I went in to purchase a pair of Jordan Of 1s, and they had my size. Apparently, due to inventory loss, the customer can only try one shoe at a time. When I was ready to try the right shoe, they summarily ignored me, even though I was ready to purchase. Don't bother wasting your time. Purchase elsewhere. NOT RECOMMENDED! At least six employees standing doing nothing. Maybe time to cut unproductive staff. By the way the door says to pull, but there is no handle, to deter shoplifters, which is certainly a fire safety code violation.

Today I was received the worst customer service ever! I am or shall I say was a regular customer at…read morethis location in the past few weeks I've spent over a couple of grand there. Today I made a purchase. The male staff in the store was verbally disrespectful to me, he talked to me as if I was a piece of garbage. He needs to be retrained in customer service. I won't be returning to Shiekh I'll take my money elsewhere!

I heard the clothing here is easier to distress so I figured I check them out. Given this area's…read morenon-existent parking, I opted to visit by bike. Turns out, they won't let bikes in. Meanwhile, Blicks on the same block was so cool about it, and their store is way more crowded with stuff. From the outside peeking in, BAIT looked very spacious, like a fairly recent pop up, so I really don't understand the no bikes policy. If anything, they should put a couple of bike racks inside to invite more business. Most businesses on Market St actually don't mind bikes inside so as long as you're respectful about it. But BAIT didn't even give me a chance to spend my money. Bummer.

Was visiting SF from out of town closing time was 7pm on a Thurs evening. Trekked all the way…read moreacross the city and got there at 6:50pm. Guy at the door said they're closed and that the people inside were their last customers. I wanted to by my family some gifts from the shop, but was denied access. They should update their closing time online if you don't let people in. I was extremely disappointed. Guy showed no remorse for what he had to go through to get there and was literally looking to spend money. I msg'd them on IG about the matter as well. Didn't want to post this negative review, but they would respond not apologize either. Not gonna shop with this company again.

I dig this place. It's right on the main strip, so you can check it out when you need a break from…read morebarhopping. Though you don't want to go after you've had too much, or you'll beer goggle your Visa statement right into the red. Cute clothing, nice people. I still get compliments often on my red pleather jacket. Four stars instead of five because every once in a while you get something with inferior quality. Check your fabrics closely, not everything here is made to last.

On my 21st birthday, September 26th, my friends and I went out to the Castro. Now I knew wearing…read moreheels wasn't a super good idea but I wore my most comfortable pair so I should be okay right? The whole shoe began to degrade, the heel and hard sole began their slow journey away from the straps and soft inner sole of the shoe, with no regard for my comfort. Luckily, this place was open, yup at 1:30 am!, and the gentlemen who was working that night of the 25th was very helpful! My friend and I got some shoes in our size, like 7 and 7.5, and were so extremely grateful for the existence of this store and it's hours! I don't get why that Walgreens doesn't sell flip flops or something, but I wouldn't have experienced this very hip and awesome store if it did. If you're on Castro and need some shoes, great company, or hip men's fashion, stop by this place!