I took my 100 lb Great Pyrenees rescue dog to Underdog Kennels yesterday to play and he LOVED it! I loved everything about this place. It is SO clean, the staff is extremely friendly, and all of the dogs there are very happy. I used to take my dog to another daycare in the area and every time he came home, he would INHALE so much water that he would throw up. It was clear they were not keeping the dogs hydrated. NOT HERE! My dog came home and was in the most playful mood. He was prancing around the yard and then passed out for the rest of the afternoon because he had had such a fun day. Since his visit, I have already decided to have a doggy birthday party there and have booked all of the boarding needs for the remainder of the year. A+ rating! This is coming from an EXTREMELY overprotective dog mom and total helicopter parent! read more

Underdog kennels kept my love for 10 days while I was away! Take advantage of the first time user specials offered on Yelp! The staff was sweet to my dog and kept me updated with pics on Facebook and emails. They were professional and care about animals here! I booked my next reservation already. My dog has many new furry best friends! read more

Rob and the underdog kennels staff is incredibly helpful and passionate about what they do. We have foster dogs that stay there and they are always given proper attention and playtime etc. the facility is also big with awesome private kennels with cute designs. They also make sure to always supervise playtime to ensure the dogs are given plenty of attention and care. read more

Underdog took my reservation at the very last minute when I needed to go out of town. I was very skeptical of just leaving my BJ with anybody because he is a little timid with other dogs. But the pics they emailed on a daily basis proved he was feeling at ease and comfortable. Thank you guys for taking such good care of our baby! read more

Boarded my 2 dogs in the suite for a week while on vacation. They were happy, we were happy, and they smelled great from their bath :) highly recommend! read more

The dogs had an amazing time. We loved seeing pictures of the dogs running around and having fun during their play time. This place doesn't discriminate against breeds which was a giant relief since we were able to board both of our dogs in the same room. Would absolutely recommend and will use them again when needed. read more

I believe I am fortunate to have found Underdog via other yelpers because I needed to find a spot for my Mom's 4-month old puppy in order to attend a funeral up North in addition to managing my own pets' needs which are seniors. My girls stayed with a friend but in the future, I would have total peace with them at Underdog if I have to go out of town. Additionally, my Mom's dog got a lot of play time with more active pups and he came home with a better grasp of how to play so things are easier here as I may have him for a few more months. read more

This is a great place to take your dog hands down! Never being boarded before I was nervous about how my pup would react and behave but they assured me through photos and a nice message that he was doing just fine! Ever since we got home he has done nothing but sleep. He is happy and worn out which is a great thing to see. read more

I don't know where to start. When I searched for Dog Kennels in my area this place came up right away and had a ton of positive reviews. I've been in customer service relations almost my entire life AND I am a really easy going person, AND I understand that there are times when a business just can't please a customer, AND I have only left ONE negative review in my life. After reading all the reviews for this place and discovering that other people have brought up my same concerns I can't help but agree. My wife was not granted a tour of the place when she arrived, even though the owner, Rob, had told me "yes, come on in anytime today for a full tour of the Underdog Kennels." I was also told that there is a grass area for the dogs to play in because it was the middle of the summer when we were in DFW. Come to find out, the grass area is the size of my living room! The dogs that are outside all summer in the triple digit temps are WALKING AROUND and BURNING THEIR PAWS ON ASPHAULT!!! We couldn't figure out why our dog was walking so awkwardly until we noticed the pads on his paws were literally RAW in some areas. I have tried contacting Rob (apparently he owns the place) multiple times to discuss the vet bill of $250.00 we incurred, but since we aren't in DFW and were only visiting he doesn't seem to care. I would NOT recommend underdog kennels to ANYONE. You can't judge a book by it's cover, and that is DEFINITELY the case with underdog kennels. May look nice on the website and the entry way, but I now know why my wife was not given a tour of the facility. My wife asked me how I had heard about Underdog kennels after she dropped off our dog. I told her I just googled Kennels near me and it was the first one to pop up with good reviews. My wife said the staff looked like they were 15 years old and had no customer service experience, let alone experience with animals. These people should be reported to the SPCA for animal cruelty. And no, this isn't an ex-employee! This is a member of a growing group of very upset pet owners who are spreading the TRUTH about underdog kennels to everyone we can in an effort to save other dogs and pet parents from having to go thru what we and so many others did. LMAO! An ex-employee? I'm sure it's hard to keep track of all that employee turnover read more

What a blessing that I found Underdog Kennels. Ron & team are amazing! They really love dogs and treat each and every guest as if he/she was their own. This was the first time my 2 little ones were away from home. I've always had pet/house sitters. I was quite apprehensive to leave them behind for 5 days. Best decision I ever made. The staff are kind and affectionate. I received photos & regular updates without asking. The facility is very clean and my dogs were very well taken care of. No trauma and no drama. I could not have asked for anything more. So grateful to Ron and everyone on his team. We will be back! read more

MY girl LOVES to go to Underdog Kennels. I think that is the most telling thing, when I tell her we are going to camp, she gets excited. That has never happened with previous boarding facilities. The staff goes above and beyond to take care of my baby. They don't just put her in a cage and leave her. They play with the her and have a terrific facility with grass, and even a pool!! And they post pictures of her on FB when she is there--we can see how much fun she has while we are away. It eases our mind to know she is doing well. They are caring and take excellent care of our baby. read more

We just left our puppy (7 months old) for the weekend for the first time with Underdog Kennels. To say that I am less than impressed is an understatement. A few positives- staff is friendly and the doggy day care/overnight boarding is well priced. These reasons are why I did not give a 1 star rating. Negatives- 1). It had been raining last week in Dallas, so I understand that the grass may be muddy or not ideal for pups to be playing in. However, it was never mentioned to myself or my husband that since the grass was not suitable, that they would have the dogs playing on the concrete. Although I am thankful that our puppy had playtime, when we brought him home he had MAJOR blisters on all four of his paw pads. 2 were so bad that his once black pads were rubbed completely raw and were a meaty looking red color. We only noticed when we saw him limping on our walk that evening. My husband was under the impression (from their website) that there would be turf for him to play on if the grass wasn't suitable. I felt that we were mislead and I did not like that he played on the concrete- when on the website it appears that there are alternatives to playing outside when it is "too rainy" 2). We paid an additional fee for his ears to be cleaned. When my husband picked him up he asked how he did with the cleaning and the staff member told my husband that he had done great and the cleaning went well. When I looked in his ears later that evening, I laughed because this "cleaning" was clearly a joke. His ears were DISGUSTING. It looks like someone barely took a cotton swab and cleaned the inside of his ears (he has droopy big ears-- he's a Goldendoodle). Well, the next day we noticed that he was shaking his head and his ears still had a ton of earwax in them. So we decided to take him to the vet this AM because we thought he might have an ear infection. Took him to the vet this morning and turns out he has a DOUBLE ear infection. I can understand if the staff tried to clean his ears and then told us when we picked him up that his ears looked bad and we should probably take him to the vet, but to not say anything at all? That is ridiculous to me. This is the first time we have left our puppy overnight somewhere and the care that our puppy received is not up to the standards that I anticipated from reading other positive reviews. We will not be entrusting our puppy to Underdog Kennels again. read more

I WILL NEVER GO ANYWHERE ELSE! I recently boarded my bulldog, Tucker, with Underdog Kennels and it has by far been the best boarding experience I have ever encountered. Rob truly cares for the well being of all of the dogs. This is important to me because Tucker is a rescue and has some interesting quirks. All dogs are different and Rob made sure to understand all of Tuckers qualities to make sure to cater to his needs appropriately. In the past, I have had bad experiences with other boarding facilities, my pup was not fed, was neglected, and wrongfully punished for playing too hard (they put a 50lb bulldog with the tiny dogs...). At Underdog, Rob asked me if he could put peanut butter on Tuckers's food if he had trouble eating to encourage him to eat (sometimes when dogs are away from home they don't eat), this shows that Rob not only cares about my dog but is experienced in this business, he knew that my dog was probably going to have a hard time eating before I even said it!!! Not only were the dogs separated for play time by size, but also by breed. Sometime certain breeds don't like to play, or play harder than other breeds their size. Rob made sure that even though Tucker is small he is also heavy and plays harder/more aggressive than a lot of other big dogs. By doing this he has set the dogs up for success to not hurt each other and have a good time. All play time was supervised and HE SENT ME VIDEOS of Tucker having a great time - talk about trust and comfort! When I picked up Tucker this time, he did not cower or avoid me for days like he has done in the past. He was so happy which shows he had a great time while he was there and was taken care of. Plus he slept for days because he played so hard. Thank you, Rob, for taking such good care of my dog and for truly caring for his well-being. I WILL BE BACK!! read more

Talk about peace of mind! Underdog allows me to send my active, playful bully mix to play all day in a safe, supervised environment. The Underdog staff takes time to understand each dog and its needs before matching it with an appropriate play group, and doesn't fault the power breeds for being who they are. It is one of the few day cares in the area that would take my pup, Jack, even though he is a Canine Good Citizen and not at all aggressive. Underdog and Rob don't judge a dog based on their breed or appearance, but get to know the dog and ensure a daycare experience that works for that dog. The folks who supervise play do so closely and ensure nothing escalates from play to something else, and i feel completely comfortable knowing Jack is in loving, capable hands. Now that I've found Underdog, I wouldn't take him anywhere else! Jack has come home from other daycares scratched up, nibbled and once even with an ear puncture. After a full and active day at Underdog, he just comes home happy and tired. It's also so convenient to be able to drop Jack off on my way to a flight in/from Love. Thanks, Underdog Kennels, for taking such great care of my boy! read more

This was my first experience using Underdog Kennels. The babies, Petey, Lola and Henry had to have a nail trim and teeth brushed. Location is super easy to find and the service was exceptional! Petey has an issue with having his feet touched but the groomer in hand was kind, gentle and able to accommodate Petey's needs. As we waited we were able to talk to the owner and found out they do much more than just boarding and grooming. They work to take animals off the euthanasia list, house, feed and meet any medical needs they may have as part of they're community service commitment. They house many dogs and have an adoption program in house. All of my dogs are rescues and I can't tell you how much I appreciate what they are doing here at Underdog. Along with the great work they do they also have the second largest outdoor play area in Dallas. I can tell they really care about dogs and their people all the same. I will continue to be loyal. Thank you Underdog for the work you do! read more

Sent my dogs here because I read good reviews, but now I regret leaving them here. My two dogs get along fine with other dogs and I was hoping they would spend a lot of time playing with other dogs and this did not happen. When we picked them up, the owner Rob said they were nervous around other dogs and had to play only with eachother. Very disappointing because this means they were probably in their kennel most of the day. I wish he would have just tried harder to keep them with the other dogs! They gave up easily. Also didn't like the fact that every place on Earth has web cams, but this place claims their web cams are not working. They were not working when I researched the place 3 weeks before I left my dogs and still not working when I dropped off the dogs. When I got there, he did not offer to show us the back at all. When we picked them up, my dad asked to see the back and he said no. I have been to another boarding place where they let you see the facility and give you a tour. None of that here. They were nice enough to text me pictures of my dogs playing every day. The pictures though were only of my 2 dogs in their play area and I did not see any other dogs around. I texted back if they were isolated and they just ignored my text. When I picked up the dogs, he said I owed a balance and for some reason I thought I had pre-paid. I had not prepaid, but I was not sure at the time, so I told him I was going to double check on my phone. Rob then got all defensive, saying they only charge at pick up. That's fine with me, I just wanted to check! Also when we left the building after pickup, my dogs sprinted to the grass and went to the bathroom as if they hadn't gone in forever. I would not use this place again because I really don't know what I paid for. I most likely paid $70 a day for my dogs to just sit in a room away from other dogs. Not good. read more

This place is amazing! We love that they truly care for our pups. The staff are always friendly and helpful. They have Room Service Menu and we always order steaks for our pups. And the best part is IT'S SO CLEAN! read more

I chose this kennel after receiving a postcard in the mail . I'd had a bad experience with another facility over Christmas and was looking for a better option. I tried it out for my two large dogs a couple of times for daycare before boarding over spring break. They seemed to like it, came back tired and content, which is what any large breed owner could hope for! The kennel also texted me pics of the dogs playing which my daughter enjoyed and I thought was a nice touch. To me, that shows that they care. And that gets to the point of my review. I used to own a facility like this. The biggest way to distinguish yourself from the competition isn't just about having the fanciest facility, but take the time to get to know your customers, both 2 and 4 legged versions. That's what I like about Underdog. They do care, from the owner down to his employees. They seem to genuinely care about the pups. They were very receptive to my feeding requirements, allowed me to bring in a bed and toy from home. We got text updates during their stay and also saw the dogs playing on Facebook posts. Underdog Kennels are relatively new, but I would highly recommend trying them out. read more

Underdog is amazing. I was super apprehensive leaving my puppy anywhere as this was our first time apart, but they spoiled him as much if not more than we do at home. He was comfortable, loved and they even kept up with his daily meds. He's tiny and they made sure his playtime was one on one! It's a super clean facility and I loved all the pictures of my boy with his new friends. Thank you so much, we'll definitely be back :) read more

I seriously cannot say enough good things about this place. It's truly the best! My dogs absolutely love it and they're treated like family there. My Great Dane was sick and they took him to the vet, no hesitations. They care about all the dogs there and it's a great feeling knowing my babes are being loved and taken care of while I'm gone! read more

Rob and his team at Underdog goes above and beyond to make sure your pet/fur babies visit is as comfortable and fun as possible. I recently left my Eskie with them for one week and was very nervous and anxious about the whole situation since I've never let anyone else but myself watch over my pet. But everyday they took pictures and posted videos on their Facebook page and even emailed me some to ease my anxiety and I can ensure you that every photo he looked happy in. I also called every other day just to check in and everyone there was informative and answered all my questions in a respective manner. They knew who my dog was and how he was interacting with all his playmates. Because of this experience I am more confident in leaving him in someone's care because the time he spent at Underdog was nothing but superior and I could not thank them enough. I will be coming back for their daycare and when I leave town I'm glad to know that I can leave my fur son in the care of professionals and loving people. read more

This was my first time using Underdog Kennels. Rob and his staff are great! The took wonderful care of my fur babies. They gave me daily updates with pictures. They even gave my fur babies doggy ice cream for his birthday . I diffently don't mind paying the price that they charge for what they do. read more

Underdog has been a wonderful experience for both myself and my puppy. She goes to doggie day care 4 days a week and comes home happy but tired. Perfect for someone who has worked all day. She has met a lot of fur friends and the staff at Underdog truly are amazing. Rob, Nikki, and staff know myself and my pup on a first name basis. I could not be more thankful for them and how they care for my pup when I'm working. I highly recommend Underdog and plan to use their services for a very long time. Thank you for such excellent service and giving back to dogs in need! read more

I can't believe I waited this long to write a review! This is the only place we will take our dog (Henri)! Fantastic staff who really care about your pet! Our dog is old and we hated the idea of leaving him to be boarded while we were out of town, but Underdog reassured us that Henri was fine. They emailed us updates and pics. They made sure he got his medicine. When we came home, they called us and checked in on him. Fabulous staff. We got to know Melissa at the front desk, a terrific young lady. Henri got to play and be outside of his "suite" more than any other kennel we've ever used before. I'm used to kennels that are super loud, but the dogs here were so chilled out. I guess they get a log of exercise and are content. Very clean facility. Happy dogs. Great staff. Only place we will take Henri!!! read more

Awesome business! Took such good care of my two dogs and could see adorable pictures of them while away. Highly recommend for their great service and genuine care for the animals. read more

Underdog Kennels is top notch in what they do. The staff are so friendly and really take good care of you and especially your pet. The facility is clean and seems quite spacious. I love how they post photos of your pet on Facebook so you can see how their day is going. :-) My dog is always so happy when I take her home, you can tell she really had a great time. So happy with my decision to bring her here. read more

I am very picky on who watches my furbaby, when i needed someone to watch my less than a year old puppy, i met with Rob C at Underdog Kennels, toured the facility and signed up... My pup, the Emir, loves LOVES LOVES Rob and all his Underdog Kennel team members, and going to their facility; he is treated like the little prince he is with special attention to his needs, playtime requirements and treat him like a cherished family member (just like home); I do pay the extra for the private suite, which are all nicely done with special themes and private dog TV viewing options; they also started a "room service" menu and the Emir loves his frosty paws, chicken, steak or salmon options of daily treats; their prices are reasonable for the level of care they provide... My puppy (almost a year later) still loves going to the Puppy spa aka Underdog Kennels to play with his furfriends, and spend the night in one of the pet suites with their comforts; They also allow him to bring his toys from home, pillows and blankets to make the suite as comfortable to furbaby as possible. I will admit i am a hover mom when it comes to my furbabies..and the UDK crew take that in stride, they have had to take photos and videos and send them to me during all my trips.. they understand pets, pet owners, even us HoverMoms... we live on the west side of fort worth and it is well worth the trip to dallas for this level of commitment to petcare. If we lived closer, the Emir would enjoy some doggy daycare/playtime options also read more

This kennel is just as bad and poorly run as all the rest it's unsafe dogs are always kept in cages only get out 2 times a day for very little time, owner has no idea how to run this facility and staff is inadequate read more

I am crazy picky about where I send my dog. From the vet, kennel and groomers- I do my research and very cautious and particular about the facility, cleaniness and staff. We came in for a tour one Saturday to see the facility and then scheduld our test with Rob so that they could approve our dog to board there. We ahve taken our dog, Chief here 2 times now for long weekends in the last month and our experience has been fantastic! They do not have their web cam system set up yet- but they send us pictures and videos! The staff is always friendly, caring and super observant. Chief is always SOOO happy when i pick him up each time and is always giving sweet kisses to the girls before leaving. This place is new- so not that crowded yet with dogs. I just hope once people find out about it- we will get the same service and attention. But in the meantime- I am so happy we found Underdog Kennels! read more