I came to trade in my car and considering the shape it was in I am happy with my offer…read more I was able to get a great car and a man named Irvin was incredibly helpful, honest and patient with me. He was knowledgeable and helped me every step of the way, I had no idea what I was really doing or looking for and he found me a great option that fit my budget. he even stayed over his hours to help get me in a car and out that same day. Service people Ethan and Alyssa I believe her name was were SO sweet and eased my anxiety. Very happy with my experience and hope these workers get the recognition they deserve cause Sunday was a busy day for eveyone there and they kept it 100% professional and friendly.

Dear Jess, I want to express my sincere gratitude for the…read moreexceptional attention and support you provided. The way you resolved my issue reflects true professionalism and commitment to customer satisfaction.

Thankful for the help. Jay assisted me to get my car. I much appreciated his assistance and…read moreguidance as it was my first car purchase and I'm a foreigner here still building my credit also. And he helped get me into my car quick and thoroughly, also making sure the car was up and running good of course and they even put in a new engine mount from Kia. which was necessary after test driving and finding a little issue which they took care of immediately for me. Very grateful for the hospitality and understanding of what I needed and facilitating with urgency. I got a deal that was different then what I had wanted and hoped but Jay gave me some good advice how I can bring the interest down and renegotiate soon once my credit gets even better. I am financing it and was glad to make a deal. Rather then continuing to rent!.. Overall, So far so good! Loving my new ride. I did get a great referral also. I still always say, triple check paperwork, understand what you are signing and do your research. No matter how good it looks and sounds. Best of luck! :)

Just wanted to express how grateful I am to have found the car I did at Royal Auto in Montclair…read more Worked with Cris the finance manager who expedited my purchase. Had the car checked out today by a mechanic and everything looks good. Couldn't be more ecstatic with my new GLA250. Love it! Thanks Cris!

5 Stars - Supreme Motors in Costa Mesa - Pristine every time…read moreThey take great care of our family's two SUVs. Always perfect--the cars come back looking like they rolled off the showroom floor. That deep, mirror-finish shine you can see yourself in. They've got a clean, professional setup on Placentia Avenue near 19th Street--appointment-based, call ahead to set up initial s. Easy, no fuss. I text Ehren--he's quick to reply, we set something up, and he sends his crew. They're solid. They cover surrounding areas, even 15 miles out like me. No problem--they show up, do the work. Seats wiped, carpets vacuumed, windows clear, wheels shiny, trim polished. Everything flawless without me saying a word. And those monthly maintenance packages? Great value--keeps everything looking sharp without breaking the bank. Friendly, on time, they care. Call Ehren at Supreme Motors--your cars will look great.

I would highly recommend if you need any car detailing. I had my headlights restored, they were…read morequick in communicating and friendly. The service was excellent, came to my place to do the job and the technician Ivan did a wonderful job. I am very happy with my restored headlights!

I purchased my Mercedes from Dream a couple years ago, and my experience with Amir -- the owner and…read moresalesperson I dealt with -- was extremely negative. In my personal experience, the way he handled the deal made me feel like he was trying to rob me. The numbers and terms we discussed verbally did not match the contract I was given, and when I pointed out the differences, he brushed it off as a "mistake." After that, more changes appeared in the paperwork that again benefited the dealership, which made me feel manipulated and misled. Based on what I went through, I left feeling like I could not trust Amir or the dealership. It was a horrible experience that has stayed with me, and I strongly urge others to be cautious and avoid doing business here.

Picked up a 2018 BMW 530E and it has been the cleanest and most maintained car I have ever…read morefinanced. They also have a body shop right next door, always providing services at an honest price. I've had the car for over two years now and couldn't be any happier. Amazing place to get a car from definitely recommend.

Even though we ended up not buying a car there (we decided to purchase a new car), we appreciated…read morethe no pressure and honest approach offered by their sales representative. I'm so used to having a "manager" come out with high pressure "got to buy it now before someone else gets." Not the case here. We were actually ready to buy but their appraiser for our used vehicle wasn't available. So they held the vehicle for 4 days, nothing to sign and no obligation. This was a big plus for me. Nothing negative about the experience. Had our vehicle been appraised we almost certainly would have driven away with the car we chose. Given our experience there I recommend this business.

We had a good experience with John. Very kind, thorough and helpful. A++…read more We sold our 2012 Honda Accord.

Thank you, Rami! He made our entire car-buying experience seamless and stress-free from start to…read morefinish. He welcomed us as soon as we walked in and made us feel comfortable throughout the process. This experience was unlike any other. Coming from the dealership industry ourselves, we knew the process could take some time, but Rami made everything smooth and enjoyable. He was genuinely focused on providing excellent customer service. Buying a car can often be stressful, but Rami made it a pleasant experience. We highly recommend working with Rami at Volkswagen of Downtown LA. Thank you again for the outstanding service! -Ryan and Karina

Where do I even begin. After servicing our cars here multiple times, this will absolutely be our…read morelast visit thanks to Martin Alvarez and this service department. We were first quoted $2,991.85, which we paid, only to later be told there was a "mistake" and they refused to release our car unless we paid an additional balance. After speaking with the actual manager, Danny Chavarria, the amount was suddenly negotiated down, which made the entire situation even more frustrating and questionable. They also claim every vehicle receives a courtesy multipoint inspection, yet our rear brakes were never properly documented even though they were dangerously low. We had to take the car elsewhere for repairs. To make matters worse, our Disneyland annual pass magnets went missing while the car was in their care, and despite multiple calls, emails, and texts, nobody has responded. We also discovered a large bolt stuck in the front passenger tire immediately after getting the car back. The lack of honesty, accountability, and communication is unacceptable. I would strongly recommend others avoid this service department.

Maximus & Mario were amazing! Clear communication, great…read moreprice , clean car . Fast paperwork. Appreciate the deal ! Maximus made sure I was taken care of since the very beginning! Can't wait to drive my new whip !! Come buy your guys new car here! You won't regret it !!!

If you're looking to get scammed and have your time wasted, this is the dealership for you…read more We contacted Car Lux Inc. after finding a vehicle we were interested in. We told our salesperson, Maximus, that we had the money ready and would be driving down from Northern California within about a week to purchase it. Instead of simply holding the car, he immediately used pressure tactics, claiming it would likely sell unless we put down a **$500 refundable deposit**. Once we paid the deposit, the dealership marked the vehicle as sold and removed the listing, CarFax, and all of the vehicle information from their website. When we later asked for the CarFax again, Maximus suddenly became "too busy" to respond, despite previously replying almost instantly. Before making the trip, we specifically asked if there would be any issues paying with a cashier's check on July 4th since banks would be closed. Maximus told us to send him a photo of the check several days in advance so he could have it verified beforehand. We did exactly that, and he confirmed everything was good to go. After driving several hours to the dealership, everything fell apart. First, the vehicle was nothing like it had been represented. We were told it had new tires, yet the front tires had a 2012 manufacture date. The car was filthy, covered in scratches and paint chips, had faded paint, broken buttons, rattling mirrors, suspension issues, exhaust problems, and cheap aftermarket parts. Based on its condition, it likely needed close to **$10,000** in repairs. After spending hours test driving the car and completing paperwork, we were suddenly told our cashier's check had **never been verified**, despite Maximus previously confirming that it had been. The only option they offered was financing, which conveniently came with numerous undisclosed fees. Maximus repeatedly insisted he had verified the check until the finance manager called him out in front of us for lying and told us he would be **firing Maximus because this wasn't the first time he had made this kind of mistake**. Whether that was genuine or just for show, it was incredibly unprofessional. Read every line of the paperwork. The contracts included several undisclosed fees and add-ons, including a vehicle tracker we never requested. We believe many of these practices are deceptive, and **we will be filing complaints with both the FTC and the Better Business Bureau (BBB).** To make matters worse, getting our refundable deposit back became another ordeal. After we decided not to purchase the vehicle, they repeatedly stalled and told us to leave, promising they would send the refund later. We refused to leave without our money and informed them that we would involve the police if necessary. The moment law enforcement was mentioned, our $500 refund was processed within minutes. This was, without question, one of the worst dealership experiences we've ever had. Between the misleading description of the vehicle, high-pressure sales tactics, contradictory information, questionable contract practices, and the difficulty getting our own money back, I cannot recommend Car Lux Inc. to anyone. Save yourself the time, money, and frustration, and buy your car somewhere else.

I visited on June 25, 2026, to sell my old car and look into getting an electric vehicle, the Ioniq…read more5. Since my credit score isn't the best, I was quite worried. I contacted them in advance to explain my situation, and they were incredibly kind and welcoming from the start. After my visit, they worked so hard to find the exact vehicle I was looking for under the best possible terms. They even offered a much better trade-in value for my old car than CarMax. They promised to keep me updated, and in less than half a day, they locked in a great deal on a vehicle. Thanks to that, I was able to take delivery of my new car just two days later. I highly recommend this place to the Korean community living in LA. The owners are both wonderful and kind, and Esther, who helped find my car and walked me through the contract, was also extremely helpful and sweet. Before writing my own review, I noticed a few negative Korean reviews, which is why I decided to write this to help guide other fellow Koreans. It seems some people might mistake the second-generation staff's slight awkwardness with the Korean language for being rude, but that is not the case at all. I highly encourage you to drop by for a consultation without any hesitation. When I went in on Saturday to pick up my car, the office was packed with clients. I think that shows just how reliable and trustworthy this place is. If you are uncomfortable with English like me, want to sell your car for a great price, or are stressed out from being ripped off by dealership pricing games, this is definitely the place to go. Thank you once again for helping me get my very first car under my own name with such excellent terms!

After 3 years of driving my prior lease, I went back to Eden and worked with Esther again because I…read morehad such a pleasant experience the first time around. Again, what an amazing job her and this company does to make car buying or leasing as painless as possible. Esther was able to do another tremendous job in finding me a vehicle and also working with me on my budget. The communication, friendliness, and professionalism Eden provides is above and beyond. When dropping off my lease, I was in and out after signing paperwork and understanding all the ins and outs all less than an hour. I cannot say enough about how much Eden Motor Group has made my experience in getting a car a positive one. No need to sit at dealerships for hours since the team, and Esther, just do an amazing job. See you again in 3 years!