1. Eden Motor Group

    1. Eden Motor Group

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    Los Angeles, CA

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    Eden Motor Group

    3.8 (48 reviews)
    Closed 9:00 am - 6:00 pm

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    Andrew S.

    Esther & the whole Eden Motors family made my car buying process so easy. I'm usually not the easiest customer to deal with but Esther was so patient & answered all my questions thoroughly. She helped me narrow down the different cars I had in mind & provided me with all the pros & cons for each car. I felt that she was very genuine & wasn't trying to just make another sale but she wanted to get me into a car I would love to drive & not get bored. After a few days of back and forth, mainly all my questions, we narrowed it down to a 2025 BMW X3. I then checked out 2 BMW dealerships to test drive a couple cars & see how much it would cost. Both dealerships did not have the exact car I wanted but Esther was able to locate one with the exact color, trims & options I wanted. Not only that, she was able to BEAT both dealership prices. There was no need for me to try to negotiate as she did all the negotiating for me. She made my car buying process so easy & even had the paperwork down. The contract, credit report, everything was done. I was literally in an out of the dealership under 15 minutes. Thank You Esther & the whole Eden Motors Family. Not only did you gain a customer, you welcomed me into the Eden Motors Family.

    Vince V.

    Traded in my 540i for a new BMW iX. Esther made sure to take care of me the entire process, all I had to do was pull up and sign. She even called me the day after to make sure I got all the complimentary BMW charging stuff. Thanks again for the excellent service

    I was quoted $7,500 by CarMax, but this place offered me $9,100 for my Mk7 Golf GTI, which is tuned. Since it's tuned, I knew the car's value might be lower elsewhere, but they gave me a great offer. The service was fast, and the employees were very friendly. I highly recommend this place for buying or selling a car. Look for Ester--she's the go-to person!

    2023 Elantra

    I got a 2023 Elantra from Eden Motors yesterday, Jay (their VP) was very helpful and patient with us helping to locate a good car for me. He even hooked me up with a complimentary tinting on the house. (* I am not sure if they offer this promo everyday, so don't be surprised if they don't have this promo when you call) Helped us getting a great % interest, very happy with the purchase. If you are looking for a new car, hit em up and maybe they might be able to find you what you want.

    I needed a car, so I found Eden Motors with the recommendation of my acquaintance. At first, Kimberly and Esther consulted with me, and they kindly found me a car that combined the parts I wanted. So I'm currently renting a Volvo xc60 from eden motors! It hasn't been long since I came to the U.S., so I had a lot of difficulties from insurance to DMV registration and maintenance, but they helped me step by step from start to finish, and I am using it well without any worries because they did a perfect job of maintenance at the repair shop before the rental starts. Thank you so much for introducing me to a good car, renting it, and helping me a lot!!!

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    9 years ago

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    8 years ago

    Great service for DMV. Saved so much time. I would recommend this place to anyone who needs help with cars and dmv.

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    Review Highlights - Eden Motor Group

    Esther was able to do another tremendous job in finding me a vehicle and also working with me on my budget.

    Mentioned in 8 reviews

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    Toyota of Downtown L.A - My Wife and her new car!

    Toyota of Downtown L.A

    (1.4k reviews)

    Historic South Central

    I had an amazing experience at Downtown LA Toyota and couldn't be happier with how everything…read moreturned out. A huge thank you to **Ben Girmay**, who took great care of me from the very beginning. He was incredibly kind, communicative, and easy to work with, and genuinely made me feel like he wanted to help me get the best deal possible. I'd also like to thank **Denis Ruiz**, the Sales Manager, who went above and beyond to make the numbers work for me. He helped lower my monthly payment and made it possible for me to drive away in the car I wanted. He was professional, approachable, and it was clear he truly cares about both his customers and his team. Lastly, a big thank you to everyone in Toyota Financial for putting in the effort to make everything come together. I really appreciated how hard everyone worked to find a solution that fit my budget. Overall, this was one of the best car-buying experiences I've had. Everyone treated me with kindness, respect, and honesty, and I highly recommend Downtown LA Toyota. Thank you again!

    Before reading, please note this will be a lengthy review, but it is very detailed and accurately…read morereflects my experience. I have purchased two vehicles from this dealership. My first experience was average overall nothing particularly stood out, but there were no major issues either. My second purchase is where I ran into significant problems. My salesperson, David, was great and I highly recommend him. He assisted me with both vehicles and provided solid service throughout the sales process. However, my experience with financing was very disappointing. The finance representative I worked with the second time, Oscar Ovega, did not provide clear communication or proper follow-up. After my vehicle was involved in an accident and declared a total loss, I went back to cancel my warranty. I was told the process could take up to a month and that I would be kept updated, but I never received any follow-up despite reaching out via email. When I returned to the dealership, another employee informed me that the cancellation had not been handled and assisted me with submitting it. Unfortunately, this led to further issues. My GAP insurance was canceled without my request, first of ALLL who thinks of yeah ima cancel my GAP after being in a total loss NO ONE CORRECT. ( I couldn't get my gap back after telling me they will ) while my warranty remained active, which caused additional delays and confusion. I later worked with Arturo, who initially seemed eager to help and assured me he would keep me updated. He provided his phone number and email, which I appreciated. However, despite me reaching out multiple times through both text and email, I did not receive any responses. My messages showed as read, but there was no follow-up, and my calls were consistently declined or unanswered. This added to the frustration and lack of communication throughout the process. The only positive experience during this situation was working with Denyss, who was extremely helpful despite not being my assigned finance representative. She took the time to properly review my case, confirmed that my warranty had in fact been submitted earlier without my knowledge, and followed through to ensure it was finally processed correctly. I truly appreciate her professionalism and willingness to step in. At this point, the warranty funds have been sent to Toyota, but I am still waiting for final resolution. I have attempted to follow up multiple times with Oscar and the manager, Kendra, but communication has continued to be lacking and timelines have not been met. Overall, I cannot recommend this dealership based on my experience with their finance department. If you do choose to come here, I strongly recommend working with David for sales and Denyss for financing. It is unfortunate, as I had previously recommended this dealership to several people who went on to purchase vehicles here. Based on my recent experience, I will no longer be recommending them.

    Nissan of Downtown L.A. - Contract I didn't sign. That is NOT MY SIGNATURE.

    Nissan of Downtown L.A.

    (811 reviews)

    Downtown

    They gave me a good deal on a good car. Ask for Hugo, he will take care of you on your car buying…read moreventure.

    So here's my experience: I felt like I got a decent deal when I purchased a 2010 Toyota RAV4 from…read moreNissan of Downtown LA with a signed, written "Due Bill" obligating the dealership to resolve a dashboard TPMS safety warning light. The salesperson assured me that it was a matter of them having more time to reset the system. I tried to schedule the service at the beginning of the following week/weekend. They wouldn't accept me coming in despite having a DUE BILL and speaking with their staff. I communicated with my salesperson and figured out a day I could come in. After spending an entire 8 hour workday waiting in their service department, the issue was left unresolved, and the vehicle was returned with the warning light still active. I was instructed by service staff to take the vehicle elsewhere to fix it. I gave management clear, reasonable opportunities and written deadlines to authorize a local repair shop to perform the fix at their expense per the signed agreement. They failed to respond or HONOR their contractual obligation. I am a Veteran of the United States Marine Corps and take honor, respect, obligations, and responsibilities very seriously. I am now forced to cover the repair out-of-pocket and pursue formal escalation through Nissan Corporate Consumer Affairs, the California DMV Investigations Division, and possibly other legal remedies. Buyers Beware & Be Aware: double-check any written agreements or Due Bills before leaving the lot with this dealership, as they may not honor them after the sale is complete. This is unacceptable dishonorable behavior and they were given many an opportunity for this to have been avoided. I have to buy another car for my son and it won't be from here. UPDATE: Arnold -- While I appreciate the public response below, your team has my contact info, the emails/texts, the signed Due Bill, the repair estimate and now the itemized repairs I paid for. You could have called me directly. Expecting me to call you after your service department already wasted 8 hours of my time when I was there, and sent me away with an active safety light is disingenuous. Let's not forget the additional time I've patiently spent dealing with the ramifications of all this back and forth. ​Corporate Case #5693-9880 is open. If you're serious about resolving this, confirm in writing you will fully reimburse my repairs. I will update this review once the agreed upon contractual agreement is finally honored.

    Audi Downtown LA - Interior showroom

    Audi Downtown LA

    (855 reviews)

    Historic South Central

    Today we came to Audi and Jay helped us out. He went above and beyond to take care of us. If you're…read morelooking for a car, make sure to ask for Jay when you get here, you won't be disappointed!

    - Downtown Audi | Salesperson: Jay I recently visited…read moreDowntown Audi and was assisted by a salesperson named Jay. Unfortunately, my experience fell well below the standard of professionalism I would expect from a luxury automotive dealership. From the moment we began our interaction, several concerning behaviors stood out: * Eating while speaking to me - Jay was actively eating during our conversation, which came across as dismissive and deeply unprofessional in a customer-facing role. * No greeting or invitation to sit - At no point was I offered a seat or made to feel welcomed. A basic courtesy in any sales environment, and it was completely absent. * No eye contact - Throughout the interaction, Jay failed to maintain eye contact, which made the experience feel impersonal and as though my business was not valued. * Overall lack of engagement - The interaction lacked the attentiveness, enthusiasm, and customer-first attitude that you would expect when making a significant purchase decision. It's clear that Jay may have received some level of sales training, but his execution suggests a serious need for retraining -- particularly around basic professional etiquette and customer hospitality. I would not recommend working with Jay if you plan to visit Downtown Audi. That said, I cannot speak to the other sales staff, as some may offer a far more professional experience. If you do visit, I'd suggest requesting a different salesperson. Downtown Audi as a brand deserves representation that reflects the quality of the vehicles they sell -- unfortunately, this visit did not reflect that standard.

    Felix Chevrolet

    Felix Chevrolet

    (852 reviews)

    University Park

    Thank you Agustin!…read more My 2019 Chev Colorado Z71's air conditioner had stopped blowing cold air so I took it in to get it looked at. Turns out the AC Compressor was failing and needed replacing. Luckily it was covered through my third party insurance/warranty policy. Agustin took care of everything. Seamless hand off of my truck, quick availability of a rental, communication with my third party insurance, and a freshly car-washed pick up of my truck with ice cold AC blowing. I don't think my experience could have been any better, and it's really thanks to the trustworthy and transparent experience Agustin Milan and his team gave me. Even with all of my questions, he kept me feeling calm and confident about the process. Thank you Agustin and team!

    Hello Julio R. (Service Advisor),…read more I wanted to take a moment to express my gratitude for your help in facilitating the repairs on my Chevrolet Volt. Your professionalism, communication, and willingness to stay on top of the process made a big difference. I'll be honest it was frustrating not knowing the cause of my vehicle needing repairs and things didn't start off smoothly, but the way you handled everything and ensured the repairs were completed the right way truly stood out. I appreciate your follow through and the effort you put into making sure my vehicle was taken care of. This was my first experience bringing my car to this location for repairs, and because of the service you provided, I will definitely be returning for future service needs. Thank you again for everything.

    Eden Motor Group - car_dealers - Updated September 2026

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