These guys are amazing. I had been going to another mechanic who sold his shop, so I decided to…read morelook at my other options. I knew I needed a brake job and an oil change, but with a 200k mile Volvo, it could use more. I stopped by and spoke with David and his son. David gave me a realtime quote that was beyond fair. I had let David know that the car has quirks and other issues, but I was unwilling to fix them unless critical. I scheduled the appt, dropped my car off the day before, and got a call 10:30am the morning of my appt saying that the car was done and ready to be picked up. It came in $20 less than what was estimated. At no point did David and his team go fishing for problems (which certainly exist on a 200k mile Volvo). Super fair, honest, great price, and very nice folks. David, his son, and Jenny are incredible people and I highly recommend them.

Knowledgeable, honest, fair, and deliciously scruffy. No frills, no latte while you wait-- they go…read moreout of their way to get the job done right, and they know what they're doing. No BS. I trust them; You simply can't ask for better than that.

I took my wife's car in because it was making some noises while turning. The initial diagnosis…read morefrom my usual mechanic (aka "enter a description into ChatGPT and seeing what it says") was a possible CV joint issue. It turned out the skid plate had detached a bit, so the fix was as simple as reattaching it to the car so it didn't scrape against anything. Not only was it a quick fix (about six hours from drop off to pick up), but they didn't even charge the usual diagnostic fee, saying they wouldn't feel right charging it given how easy it was to find and fix the issue. So total cost was about $68. Quick service with a reasonable cost and honest approach? We'll be back again!

I made a 8:00 am appointment and nothing got done on my car all day. All I wanted was 1 set of…read morebrakes replaced which should not be a multiple day project with an appointment.

Zack got me in immediately for an oil change (provided my own oil but they do have the all the…read moreright stuff themselves). He identified that my rear brake pads needed to be replaced and let me see for myself. No BS -- he was truthful throughout the process. I had a lot of questions to make sure he was using quality and correct parts (e.g. oil filter was Mann, nice!) for my Mercedes van. (I got to be the annoying customer backed by advanced AI to make sure everything was above board and priced reasonably.) He was very patient and respectful. Really like the guy, as well as his worker -- great attitudes. Super quick work, and very reasonable labor costs for the quality of the work and timeliness. This is definitely my go-to auto shop from now on for all my needs. Highly recommended!

This was a horrible experience. I decided to donate a car we hardly used to the veterans but didn't…read morewant to harness them with a car that needed too many repairs and might be a headache. I asked Zacks to drain, fill the oil, replace the oil and engine filters. I had already purchased an oil filter, engine filter and Luca oil additive. They quoted me a price of 150.00+tax. I thought it seemed a little high for an oil change but didn't know the going rate. I explained I wanted to donate the car and asked them to recommend any repairs that would be necessary. Upon receiving the car, they told me that the engine filter was not the correct type, so they could not install it. Fair enough but I assumed it would be taken off the bill since it wasn't installed. The harness wires needed to be cleaned, and 2 relays had to be replaced. It would be an additional 600 to 700 hundred dollars. I decided to donate the car anyway and let the Vets know what needed to be done. The car ran fine and cleaning the harness and replacing the relays would be up to them. Upon returning home, I realized I had left the new engine filter there. Before retrieving it, I called other auto shops and asked how much it would cost to drain and replace the oil and oil filter. (I had the oil filter) I was surprised to learn on the high end; it would cost around 85.00. I told them I had paid 150+tax (168.75) and was told for that price, the shop must have flushed the engine too. When I returned to Zacks to retrieve the engine filter, I asked if they had flushed the engine. The first person I asked said yes but his English was difficult to understand and he seemed unsure, so when the owner came with my engine filter, I asked again if the engine had been flushed and he said no. That I didn't ask for a flush, just to drain and refill. I agreed but said I called around and was told to drain and fill the oil would cost around 85.00. With a flush around 150.00. If they hadn't flushed it and didn't install an engine filter as agreed upon, I felt 150.00 was too much. That's when he went off the rails and literally started yelling. He said he didn't use cheap products and used Penzoil. He said if I wanted a flush, Liquid Molly cost 75.00 a bottle and I needed two bottles. I said I had bought engine additive and had compared it to Liquid Molly and Liquid Molly was only 21.00. Even with their mark up, how could they charge 75.00 a bottle? I argued since there was no flush and no installation of the engine filter, there should be a reduction in price. All he had done was drain, fill the oil and screw in the oil filter (I had brought) for 168.75. He said no. I said I felt taken advantaged of and told him I would be writing a review and it would not be a good one. He then called me a F--king B-tch and said I was a racist! He said because he was from a different country I thought I could get a cheap deal! I said that was absurd and I'd rather be a F--king B-tch than a f--king cheat. He said he was calling the police because I was a racist and leaned on my open car door to prevent me from leaving. I told him to get off the car, that he was welcome to call the police and I would let them know he had attempted to detain me. He relented and I drove off. Needless to say, I will not be returning. What an experience! These are the places I called. 1.Bucky's Complete Auto Repair - Aurora Ave N Rating: 4.1 (285 reviews) Hours: Open until 5:30 PM Phone: (206) 207 8884 Independent shop; oil change usually $55-$75. 2. Chuck's Auto Repair - 15th Ave NE Rating: 4.6 (354 reviews) Hours: Open until 5 PM Phone: (206) 368 0980 Known for honesty; oil change $60-$85.

i had issues with my engine misfiring, when i took it here they diagnosed the issue pretty quickly…read more(spark plugs needed replacing plus a couple other things), they were super open about the process and the pricing, and they were very nice the whole time! some highlights: 1) they test drove my car multiple times before i picked it up to double check everything was running smooth, 2) they topped off my gas for free, 3) they discounted me on labor because two of the repairs they had to make were in the same spot in my car, and 4) without charging me for it or even mentioning it, they fixed my glove compartment that didn't close properly! i'm very happy with their service, specifically with taylor and anthony.

I've been going to Lake City Autoworks for years, and always recommend them. They do a topnotch…read morejob, fare pricing, and are always nice.

I had my transmission replaced here. They quoted me accurately and were kind and informative…read morethroughout the process. My car is running well and I feel good about coming back for more work in the future.

I sent my car for a fuel pump fuse or relay damage and once the car was working the owner of the…read moreshop MAURICIO CANJURA drove and abused my 1994 toyota supra to the point that he hurt the engine, tires and the clutch system. When I ask him why my car was throwing white smoke from the muffler, he denied it all but in latter months after I finished the engine repair that cost me around $35,000 dollars; I found a video where he was abusing my car making explosion and popping from the engine. Note. I never gave permission for him to test drive my car. I won't recommend this shop for anyone with common sense of how car is taking care of. Up to today June 2026 he is denied his responsibility even that I have video where he abused my car.

Once again, excellent service ! Top-notch technicians, professional office staff, and good value […read morereasonable pricing ].

Friendly, professional, and fair prices. They explain the need for work and are transparent about…read morecosts. Glad I found a local small business that does a great job.

It is so great to have an excellent neighborhood auto repair. The staff are friendly, knowledgeable…read moreand helpful. I highly recommend them for routine maintenance and for repairs. Nancy, Shoreline

I had a sudden overheating problem with my Lexus GX460, they got me in for a diagnosis the next day…read moreand even though they couldn't fit me in to fix it that day they gave me an accurate diagnosis. They fixed the coolant leak the next week (staying late to finish it). When they put it back together they found an issue - since the knock sensors had been swimming in coolant, they had to replace them, unfortunately the wiring got a little messed up. So my baby, Cordelia, had to go back a third time. They stood by their work, only charging me for the part not the labor. This was a big job, and I am most impressed by their communication - showing me the pictures and where the parts were broken as well as the warranty and standing behind their work. I also enjoy chatting with the guys at the front desk. Easily a mechanic I will be loyal to.

AC recharge. Fit me in with no appointment. Great service and super friendly. Jeff was very helpful…read moreand shop is professional and super clean!

I got work done here for a water pump replacement for my vehicle and after spending 4500+ dollars…read morefor miscellaneous repairs including to rethread a lug nut on my wheel I now have more issues with the vehicle than I began with. Unprofessional service when I called back to ask them to take a look after receiving the vehicle back. I would not trust this place for more than basic repairs.