Dave at New Castle Motors was amazing. He got me in a car the same day I walked in for my…read moreappointment. Allison was great as well. She was very responsive via email and walked me through exactly what paperwork was needed to get me approved and into a car.

WORST CAR BUYING EXPERIENCE EVER!!!!!!!!!!!! DO NOT CHANCE GETTING A CAR FROM THESE SCAM…read moreARTISTS!!!!!!!!!!!!!! I bough my 2015 Ford Explorer 3 months ago from Larry. Who by the way has crap customer service and thinks that its okay to raise his voice at his customers. So me and my husband bought the car and told him we needed to get it registered in MD where we live. He said that they would be able to do that with no problem. They give us a 3 month temp tag which I though was weird but they said was normal in DE. So I double checked and asked him they where going to mail us our permanent tags or would we have to come pick them up and Larry was very clear that he would mail them to us. Then when our 3 month temp tag expires we call them and speak with Larry and he says that he never said he would mail our tags to us and that we had to take the car to get a MD state inspection. Fast forward we go get the inspection done the next day and the car fails inspection for multiple reasons. The back tires both need to be replaced as one had whole plug to close to the tire wall to be a good fix and the other tire had cracks that stretched all the way to the tire wall. The driver-side outer tie rod had excessive movement and inner tie rod boot is damaged with the clamp lodged inside the pinion. Both mufflers have rot holes in them and its leaking break fluid. Now there where other things wrong like the battery was bad, rear axel seals have been leaking for a while. So I call Larry and I'm pissed. He says well your cars out of warranty there's nothing I can do about it. So now I'm paying out of pocket $3400 just to get the car to pass a state inspection and I'll be having our military lawyers take them to court. This is was just crazy. Larry and the rest of the store knew what kind of shape the car was in and sold it anyway. THE WORST KIND OF PEOPLE. WILL NEVER BUY FROM THEM AGAIN!!!!!!!!!!! DONT WASTE YOUR MONEY!!!!

I thought about switching back to Price Toyota for my service but, David Ferguson service was…read moreexcellent. Appreciate how helpful he was and his attention to detail. I plan sticking it out with Newark Toyota.

Do not trust them get an second opinion before hand take pictures before and after yourself and…read moreask them to also before work is started and after. We Went for brakes and to check a leaky value on a tire and they lied to us. They claimed rotors were warped and tire had a hole in the side wall. We were stuck and I should have left but it was my wifes car and we were told maintaince had to be done their before hand or we would lose the warranty. They refused to just change the breaks with out replacing the rotators. I talked them into getting the rotors and tire back. Their was a little wear and rust but no warping, no bluing, no Gouges all wear is in neat concentric circles. They didn't even need to be lathed down in my opinion but they even refused to do that. These rotors have never been lathed down and were thick. They claimed we didn't buy the tires their and when pressed they said they were out of warranty. They claimed and explained things but were never clear and I feel like they lied and misslead my wife to pay for maintance that did not need to be done and robbed her. She goes 2 to 3 times a year and the bill around 1000 or above each time.

Rob Shipley and Joe Poppito have always provided me with the most efficient and convenient care for…read moremy 2017 Jaguar F-Pace. We have had a few times where communication may have been misunderstood however, for the most part, all of my needs have been provided in a timely manner and at a reasonable price!

So I went into this dealer for the second time because I had to provide information to Rob which…read morewas on line for 4 plus weeks, which he should have known before I had to email him email. Then I talk to the manager thym which he was terrible as well, he wanted to charge me a 4.2 process fee that he said was at the dealer for 20 plus years. He was very cocky until I prove that one of his employees was not know his job. I call another J. Dealer and they said the fee dont exist. That was false. He told me he was bother because they not getting cars, and the big bosses is making him lower the cars down. I would never tell anybody to go here for nothing. I wish I did not have to give them a one star, I could have give them know stars. Never again

I had another awesome experience at my favorite Hyundai dealer in Delaware and Alex Nichols took…read moregood care of me and he was straight to the point. He is the man to work for and he gave me a vehicle tour of the 2026 palisade calligraphy abyss black and I'll definitely go back again and work with him.

worst dealership service department I've ever been to. Dont allow you to make appointments for…read moreroutine service have to us express service. Online it says express service open till 6pm but actually they only open till 5pm which means they stop taking cars at 4pm. Showed up at 4:05pm for oil change and was told can't do it. Makes it impossible for anyone who works a normal shift to be able to get any service done during the weekday

Buyer Beware The…read moresalesman I dealt with at Elite Autos was very professional and eager to help. The owner, however, seems to be a stereotypical used car dealer. Even after learning that the car had an open SAFETY recall and an interference engine (google it) that was 40,000 miles overdue for a timing belt, the owner would not negotiate on the grounds that he could sell the car in the coming weeks for his asking price to someone else. As a business owner, I respect his right to demand a certain price and I have no hard feelings over a simple deal that fell through. It was a common car and I knew I'd find another one. What REALLY concerns me is his willingness to sell a car with full knowledge of expensive and potentially dangerous issues to another customer, ideally to one who doesn't know how to inspect a car properly. You can't trust people who do business like that. This review is not a complaint, it's a warning to others.

I've bought two cars off of Jon, he was low pressure and forthright with everything. His prices are…read morefair and comparable to the blue book value. He worked with me and is honest. I'd go back again a third time.

I had an amazing experience with Enterprise Car Sales. They was incredibly patient and took the…read moretime to really understand what I was looking for. They never made me feel pressured and worked closely with me to stay within my budget while still getting me exactly what I wanted. Their professionalism, transparency and genuine care made the process smooth and stress free. I truly appreciate how they went above and beyond to make sure I was comfortable with my decision. I highly recommend them to anyone looking for a reliable and positive car-buying experience!

My sales associate Charley went above and beyond for me to get the financing I needed he worked…read morewith his manager Trent and got me the deal I needed. But the excellent customer service did not end there I needed a registration not just a temporary registration for my business. Dominic and his team went to work and not only got something that was supposed to take weeks in a matter of days but they had it FedEx delivered to my home. I would absolutely recommend this enterprise location in Essington PA. They deserve high praise and thanks to them I have a new car that I can use for my business. They have my gratitude and have earned a customer

This is a great place to purchase a vehicle! Zach is awesome and helped me find a car in my budget!…read moreI highly recommend.

They sold me a truck I had it for 3 months and the transmission went. I tried to trade the vehicle…read morein and they did not respond then I went to speak with them about situating every and the hug got mad and yelled at me. I believe I was sold a lemon I would not recommend purchasing any vehicle from them.