Product is Good , alot to choose from with a nice Showroom . Sales People are nice to work with …read more Questionable installers seemed in a hurry ,being the last install of the day and it being early afternoon . Seemed lack of Attention to Datail . Left a uneven seam with a little better shimming before they Epoxyed the seam . The installers tried the feather it with epoxy . Contacting MRT they wanted to charge $$$$ to fix it .

Had a solid experience in the showroom, placed my order and discussed the four-to-six week timeline…read morewith Jade. They charged a "convenience fee" for using a card for the down payment, and didn't fill in the Complete By date in the contract. I wasn't worried until seven weeks after I had placed the order, still waiting on any communication from the company. Despite repeated requests to call me to discuss, they've communicated only by email, and only after I reached out to ask why my order wasn't done within the terms of the contract. I was told there wasn't a date on my contract but they'd be willing to start work and have it ready for delivery and install in another three weeks. When I declined and requested a refund as they did not fulfill the terms of the agreement, they first refused and then tried to charge an additional "processing fee" to refund my deposit.

I had a terrible experience with this company. The sales guy told me they could offer Synchrony…read morefinancing (not true) and the cost increased 12% from estimate to contract and he didn't call it out or have a good explanation. I bailed, the whole experience felt shady.

We highly recommend this company. We have wanted to install an electric fireplace for year and…read morestruggled with design, location, etc. We met with Andy at the east side store and he was beyond helpful. He listened and came up with a design that we had been dreaming of. The entire crew was amazing. There was some confusion with scheduling and Dustin was wonderful. The person that installed the unit. Joe, was wonderful. The mason, Eric, was wonderful. They were all so professional, thoughtful, considerate, respectful, friendly and amazing to work with. I can not say enough good things about this company. I highly recommend them. We are so happy with the final outcome and the results. Our experience with everyone was nothing but positive. Thank you, United Brick and Fireplace.

I didn't need any flooring done myself, but I saw the work Floors For Less did for some friends --…read moreand wow. The floors looked amazing, the install was clean and professional, and my friends couldn't stop talking about how great the whole experience was. From the quality of the materials to the team's attention to detail, everything was top-notch. We were honestly just as impressed as they were! If we ever need flooring in the future, we're 100% going with these guys. Highly recommend.

We have a large house that was built in the 70's, so we have a lot of experience with remodeling…read moredone over the years. Not quite a year ago, we pulled out carpet and replaced flooring in four rooms. We had Floors For Less put down tile in one large room and hardwood floors in the other three fairly big ones. I can't tell you how pleased we are with the outcome. The first time I went into the Middleton flooring store, I was impressed with Dave's knowledge and no high-pressure sale's techniques, but especially with his relaxed demeanor. He allowed me to take as many samples home as I wanted. Other stores I'd been to demanded my right arm before releasing a sample with promises to have it returned yesterday! Several places acted as if I was taking the Hope diamond home. Dave was always patient with me, no matter how much I texted or called. He always got right back to me. Incredible, incredible service. They have so much product, a lot of diversity in material, so we easily found what we liked and wanted. The only snafu in the project was the installers. They didn't always show up at the time they stated, but they have such a large crew that they got the project done in half the time we thought it would take them. Like I said, this wasn't our first rodeo, so the job ended up being completed long before we expected. We work from home, so we got to see how they operated. That crew was such a neat bunch of people. So polite, fussy and meticulous with their work, cleaned up after themselves, hardworking and professional. We'd used those installers again in a heartbeat. I learned later from a neighbor that that installation company is in high demand. I can see why. We are so pleased with how the floors turned out. They're beautiful and high quality. The whole experience was so much smoother and enjoyable than other remodeling jobs we've had done before!

I wouldn't recommend Carl Cure Roofing. They did our roof 2 years ago from hail damage...great…read moreexperience. Contacted them after damage again this Spring...he came out quickly and provided an estimate but since then he's been completely unresponsive. I've called and left messages at both the office and his cell, as well as following up via text. It's been several weeks and no response. I've resorted to looking for a new company and starting over.

Contacted them on-line May 18th regarding inspection and was called promptly. I was promised they…read morewould come out and look at my roof.. This never happened. Ten days later I texted them and left a message and they didn't have the decency to answer. This should speak volumes about him.

After the recent hail storms in Madison (April 2026) I had Mike come out to take a look. I managed…read moreto get an appointment just a few days out. Mike did a thorough inspection of the roof and siding. Though there was some minor damage his recommendation was nothing needed to be done. I will definitely call them again should we need roofing or siding services.

I can't recommend Paramount Roofing enough! From the initial consultation to the final cleanup,…read moretheir customer service was second to none--responsive, professional, and genuinely helpful throughout the entire process. We love our new roof!

I had bought my first home with a wood burning fireplace/chimney. I am new to fireplaces, so I went…read morewith this business to inspect and update anything needed to make my fireplace in good working order for the winter. When they came out, they got my wife (I work all day, so my wife had to deal with these people). Upon doing their inspection, they told my wife the following which was texted to me by her (see photo 1). We went ahead and hired this company to do the work and make those replacements (see photo 2 on how it looked before the work was done. What they said was going to be a week took almost three weeks and several phone calls with an update on what's going on. They came and did the work and we paid them. I'm going to assume they weren't going to think we were going to look at their work (please see photos 3 and 4 which is what we paid roughly 1800 dollars for). Needless to say I wasn't happy, and neither was my wife. She reached out to them and communicated what I thought was going on with their workmanship (please see photo number 5 for their reply). For them to actually argue that the collar they put on wasn't almost completely if not totally mangled and bent is absurd. Their reply was beyond mind boggling. We decided to have them come out and replace the mangled and bent collar (see photo 6 for the replaced collar). Also see photo 7 of the mess on my lawn they didn't clean up. The fact that they replaced the shoddy workmanship did help and ultimately prevent a complaint with the BBB and/or a potential lawsuit, but that is the last business I will do with these clowns. I will be giving my money and repeat business to a different chimney/fireplace company. Please take this review into consideration if you choose to go with this business.

Eddie was very professional and knowledgeable and answered any questions we had. we would recommend…read moreEddie and Chimney &Fireplace Thanks Eddie

Quick response to schedual an estimate. Professional staff. Beautiful windows, wonderful…read moreworkmanship and installation. Very reasonably price. Kept to their words. Highly recommend Thebco. Shout out and big thank yous to the two Davids and the rest of the team!

Mike and Mark installed all new windows and a patio door for us in 2 days. Can't say enough about…read moretheir attention to detail and quality of work, and the clean up was incrediable. They were friendly and were very respectful of our property. Great experience!

At the initial install everything was great and we loved the final product. Not even two years…read morelater, the Blanco sink chipped at the bottom. When I went in, an older unpleasant gentleman that I spoke with said "what are you using a chainsaw". They said I would have to contact Blanco, which I did. Blanco said we should have been advised to use a metal grate to protect the finish on the sink. We were never told this. Blanco was very easy to deal with and they made it right by replacing the sink for free. However, Granite Shop was quite the opposite. They would not come to do this unless they had a job in the area, which took months. They also charged us for a reinstall in addition to us needing to get a plumber, again. They then damaged our newly refinished wood floors and accused us of lying about it, even though it was on our security cameras that nothing was placed on the floor when they were here. In fact, they removed our throw rug at the sink! I highly recommend them if you like a company that doesn't stand by the product they sell and accuse their customers of lying even with proof.

Working with GSoM was a really miserable experience. Avoid them at all costs…read more Countertops are an allowance item in my home build & I am responsible for selecting the vendor, making selections & paying for overages. Thus keeping track of the cost is important. Additionally, I AM ACTUALLY PAYNG the countertop vendor directly to offset overages with other allowances. Initially, GSoM seemed friendly, but as soon as I had questions about pricing - poof! Their helpfulness vanished faster than a magician's rabbit. It took me 4 emails of unanswered questions before they said they wouldn't share pricing with me. What this meant was a simple question about the price range for a leathered top required 4 emails with GSoM and then they emailed a full 3-page bid to my builder with separate line items for each question buried deep in the bid. It was so confusing. It was also a hassle. The builder's PM was OOO and it took me 5 days to get an email forwarded after my last question. It is absolutely ludicrous that the person writing the check (or using my CC) to pay for the countertops ENTIRELY with my own funds doesn't get the pricing shared with me directly. Imagine buying anything else and the seller doesn't tell you what it costs. Absolutely ludicrous. They are completely unaware of their cognitive dissonance, wrapped up in a little bubble where the customer is viewed as a "walking wallet" and if you don't play their games, you will get their power trips. GSoM tried to gaslight me by saying I was "dramatic" and "aggressive". Getting frustrated with their refusal to answer questions and expressing that constructively isn't dramatic. And wanting to know the price of something I'm paying for is not aggressive. When I expressed frustration, GSoM said "they'd love to work with me" but also tried to play divide and conquer with my builder by asking them if it was OK to refuse to share pricing, while simultaneously trying to preserve their relationship. Spoiler alert: It didn't work. I informed my builder that GSoM missed a golden opportunity to impress but chose the path of antagonization. I remind the builder of how great the other vendor is every day. I get that some buillders don't want customers to see pricing. You know what GSoM should do in those situations? Not share pricing. You know what they should do when it's an allowance and the customer has visbility to pricing? Share the pricing. You're a small business, not Home Depot, act like it and be flexible to each customer's needs. This is not about you. Speaking of them being a small business: their selection sucks, especialy when it comes to modern quartz selection. They have less than half the number of quartz compared to every other vendor I met with. I was able to get a great price on a beautiful MSI Calacatta Elysio in all of my bathrooms and an amazing Cambria on my island for less than GSoM was charging for very basic quartz. The upside to their hostility was that I got a much better deal at another vendor. I've built four homes and worked with so many wonderful local vendors. GSoM is, without a doubt, the worst. THE. WORST. This was a pure antagonistic power play. GSoM is the only 1 out of 9 allowance vendors on this project that wouldn't share pricing. They could have chosen to delight my builder's customer, but they chose to antagonize me. They'll do it to you. It's not worth the risk. GSoM also lies. He says they politely told me that they didn't want to work with me. Wrong. As I mentioned, when I got frustrated they sent me & my builder an email saying that they'd love to work with me. My builder asked me to try and work with GSoM, but they still didn't want to tell the person paying what the cost was. I truly don't understand their power trip, nor their lies. The only way to change GSoM's treatment is for consequences to happen, so that's why I'm posting this review. Walk, don't run, to a vendor that's not going to play power trip games with customers.