Very responsive, did a really good job replacing/repairing window trim, reasonable price, overall a…read moregood experience

Reliable, high-quality work with great communication -- I've now used this handyman twice and will…read morekeep coming back. My first experience was a door installation that turned out to be a surprisingly tricky job, but he worked diligently to figure out a way to make it work. I recently called him for a siding repair as well. Both times I got a quick appointment with him showing up exactly when he said he would. Will definitely be calling him again.

Extremely disappointed with the services provided and the disingenuous pricing of the work. I…read morerequested assistance with repairing a leaking sliding glass door and fixing a small hole (1.5" x 1.5") in my garage siding. I was quoted $450- $550 to fix the sliding door, and the siding repair was not included in the estimate. The repairman did not attempt to recreate the leak for the sliding door and suggested either caulking a small gap that might be the issue or replacing the entire door assembly. I said I would take care of caulking the door because I needed to clean the surfaces beforehand. We spent about 5 minutes addressing this. We then moved to the hole in the garage siding. Initially, the repairman asked if I wanted him to caulk the hole. Caulk seemed inappropriate for the repair, and I suggested using Bondo or something similar. He said he wouldn't be able to match the siding profile perfectly, but he could try. He also said he wasn't sure he could match the color, but he would take a paint chip to Lowe's to see what he could do. I understood the limitations and approved his attempt at the repair. I wish I hadn't; I would have been better off going to Lowe's, picking up some epoxy, and spending half an hour doing it myself. He said the paint chip he brought in wasn't big enough to color match, so he got a can of spray paint that looked close. I approved him to try it nonetheless and again, wish I hadn't. After finishing the job, the repairman gave me the invoice and said he came in at the low end of $450, which was confusing to me because that was the estimate for repairing the sliding door; we hadn't discussed an estimate for repairing the hole in the garage. I addressed this directly and was met with the response that "I have no control over the pricing, I just punch it in the computer, and it gives me a total." After including the cost of the spray paint and the credit card processing fee, the bill was $534.20 for a poorly executed repair of a 1.5" x 1.5" hole in some metal siding. That's absolutely insane. I would caution against using this company's services due to the poor workmanship and the predatory pricing. I tried calling to address this issue, but I couldn't reach anyone other than an AI phone agent.

We have had really good experiences with Mr. Handyman in the past. This time things were…read moredifferent. We scheduled for the deck to be power washed then a few weeks later to be stained. The power wash went well and pictures were taken of the completed job to have on file. It was explained to me that the pictures of the deck would assist the next technician to plan for the deck to be stained. When it was time for the deck to be stained, the technician arrived stating the job was not scheduled properly, the previous quote was incorrect and the job couldn't be completed on that day. After requesting time off from work, weeks in advance all I could do was approve the work for the time allotted. That resulted in 1/3 of the job (exterior deck) completed at the top of the price range. There seems to be a lack of communication amongst the team at Mr. Handyman, which leads to poor customer service. Now due to AI, it's very challenging trying to speak to a human to remedy the situation. Unfortunately, I'm looking into another company who has provided Great customer service consistently.

Joshua was amazing from start to finish. He knows his stuff and is able to come up with ideas and…read moreoptions you may not have e even thought possible. He is professional and can do everything from small fixes to large renovations. He brings a wealth of knowledge and perfection in his work that isn't seen often these days. For me he has done everything from fixing my front door to renovating my laundry room with custom floating shelves to redoing our entire basement which including completely gitting and rearranging plumbing to brand new finished. I would highly recommend him, he isnt the cheapest but you will definitely be happy with his work.

Joshua was absolutely fantastic. I had an emergency repair and he was able to fit me into his…read moreschedule with very little notice. He came over promptly, and was able to get things done quickly. He was upfront about what I could expect from this job, and what would need to take more time. What's more? He even helped me with an unrelated issue since he was already here. Joshua is communicative, enthusiastic, and upfront about the cost of services. I am definitely going to work with him again and recommend him to everyone that I can. You couldn't ask for a better person to get the job done.

Earlier this year we had Jim and Brown's Custom Contracting renovate our kitchen and could not be…read morehappier with the results. From start to finish Jim was very communicative, professional and easy to work with. He kept us informed throughout the entire process. Our new kitchen looks fantastic and we highly recommend Jim and his team. We'll be contacting Jim for our future renovation needs!

Jim was outstanding in helping me think through the possibilities for a major home addition. He…read morecarefully explained design options, permitting requirements, and cost estimates. He is a one stop contractor with connections to architects, designers, and the trades. I feel super fortunate to have him on my team.

They were very responsive, the service was excellent and fairly priced. They came to correct a bad…read moreinstallation of an expansion tank. However, as it turned out my water heater type didn't need an expansion tank, but a pressure relief valve. The tech explained the problem very clearly, installed a pressure relief valve, and was even creative by installing a pressure gauge where the previous plumber incorrectly installed an expansion tank. Definitely plan to use them in the future.

I haven't used Drain Works yet but wanted to post a review because their customer service is top…read morenotch. I have a Canadian brand water heater that most plumbers aren't familiar with. He was the first person to respond to my request on Yelp and offered to come out and diagnose the issue but recommended that I call the manufacturer to see if it's still under warranty and find someone familiar with the brand. He spent several minutes talking with me and it felt like he was really trying to help me with the best possible solution--not just get my business. That's rare these days and if I ever do need to replace my system or get other work done, I will be calling them!

I had a wonderful experience with A.R. Glass. Eddie repaired the torn screen on my sliding glass…read moredoor, in addition to adjusting it so that it would finally close properly and lock. He also replaced four glass panes on three windows where the seal was broken and fogging up. His measurements were perfect and the new glass looks amazing. He told me that the frames were in good shape which was relief as the windows are 24 years old. Eddie cleaned the glass, tightened up the locking mechanism, and left no trash or debris behind. Eddie has a great work ethic, takes pride in his work, and is a nice person. He also responds quickly and his prices are very fair. Highly recommend.

If I could give 10 stars to Eddie and his company, I would! I'm still so amazed at his brief…read moreinstruction on locking my windows appropriately. I would love to mention that I just hit his number from Yelp and hung up saying, "I'll call tomorrow." Guess what, he called right back and gave me the best over the phone instruction for FREE! God bless Eddie and AR Glass. Being a homeowner in DC, I'm keeping his company safe and stored in my contacts. :)

I was preparing my townhome for sale and needed a post renovation clean out. I had many deep oil…read morestains from construction and when most cleaners couldn't guarantee removal, Ms. Joung did! Her team worked tirelessly to rejuvenate my decade-old carpets and after several hours of cleaning, my house looked brand new! I was shocked! I plan on calling Ms. Joung for all my cleaning needs.

I paid $400 for move in cleaning. The condo was almost entirely empty and I requested extra focus…read moreon the appliances. They did an amazing job making sure that my appliances were clean and I truly appreciated it. However, when I began to move in and put stuff away I noticed that the inside of the kitchen cabinets and drawers were not cleaned at all. I ran my finger across the bottom and there was so much dust and debris. The same goes for all of the light fixtures. It seemed like they didn't dust anything and just did a surface wipe down. I ended up having to re-clean everything myself. I was very disappointed with having spent $400, I definitely felt like I didn't get what I paid for. I will say that they were kind when I spoke with them on the phone, I haven't had a chance to call back regarding this issue (I had it cleaned in the beginning of April) and I know it's well past that time but Ive had a lot of things hitting me back to back so tried to let it go and I'm sorry, I just couldn't. It bugs me a lot. I'd definitely be happy if something could be worked out regarding this but I also completely understand if nothing can be done because it's been so long. Like I said, they were very kind and did a great job with the appliances, I just strongly urge you to thoroughly check after they're done cleaning.

Melvin and his team did a fantastic job laying LVP throughout our house. His recommendations for…read morematerials and approach on our older home were very helpful. He was highly responsive and flexible in timing to accomodate our renovation schedule. I would highly recommend him to any friends or neighbors.

Melvin and his team did a fantastic job refinishing my hardwood floors. They even made minor…read morerepairs to areas where there were gaps in the wood and suggested the best finishes for my home. I would highly recommend them to friends and family. Thank you Melvin.