The instructions were a bit confusing but Edgar was super kind and helpful and he helped me get all set up for the uhaul I rented. It was a smooth process and I would definitely come again! Thanks again Edgar! read more

We used the uhaul service here, and booked a rental for after office hours (unbeknownst to us). Despite having already closed but still being at the facility to wrap up, we were helped by the FRIENDLIEST man! He was SO helpful, joked with us and wished us well. 100/10 recommend this place based on the good service alone. read more

The workers seem like nice people. This is the second time I have been forced to retrieve a package from this location instead of it being delivered to my apartment. It makes me think that they are paying to reroute packages as some kind of awareness advertisement. If so I would gladly drop this to one star. This time they seem to have lost my package. So now I get to deal with UPS hell. To make matters more annoying the parking lot and exit logistics are enough pain to keep me away. read more

For months I was in a hunt to find a mailbox place. I called around 7 different locations until I found this place. I immediately new this was a great place. The owner is so friendly and makes everyone feel very welcome everytime someone walks in. I never had any problems with my mail and they are great with notifying you when you're package has arrived. They also have different services like printing, checking emails, u-haul rentals, 24 hour access and much more. Let me also mention that the prices are great and it's a clean place. I recommend this place 100%. read more

My U-Haul app was incredibly glitchy and was not allowing me to do the self check out for my reserved van. They were able to help me immensely and I got my van right away. Great people great location. read more

Forceful use of their computer with $5 minimums for print outs. Great job people. Hope you are better to follow humans and not exploit their vulnerability read more

Wow! The level of professionalism and warmth that Med and his staff offer on each visit is so refreshing. If you have any business needs or shipping needs, visit United Mailboxes!! It's my go to spot!!! read more

Don't use this place. They LOST my Fed Ex package. Charged me $18, to send overnight. The package never left the place. When I went in to discuss a refund the owner was rude and said my package was shipped, even though the tracking shows it was never picked up. Also over priced and poor customer service. read more

Really hard to get pricing from. Upcharging set price services from USPS that they are already making money from the rate USPS and other providers give them. Beyond being in a good location, the service is terrible, and the manager is never around nor are they interested in helping with issues. Med the manager is a waste of time and only wants to tell you that you can take your business elsewhere if you dont like their service. I highly recommend anywhere else to bring your business where they care about the customer and not how big of a margin they can make on services they are re-selling... read more

I just purchased a mailbox for business today, everyone there was friendly, helpful and nice! Great location and parking is on the side for customers. I would recommend this place... read more

Joanna and John were extremely helpful and kind. They made a frustrating situation very easy and I am definitely coming back for any and all packaging needs! read more

This establishment has very caring customer service staff. While I was traveling out of the country, the postal mailbox facility that I ad been using for 2 years notified me that they were raising their prices by 30% bringing the cost for a small mailbox to over $40 per month. So I searched Yelp for another postal mailbox establishment and noticed the great reviews that Beverly Hills United Mail Boxes received. I was able to complete the necessary forms online and by email. With the help of Jasmine, everything went smoothly, quickly and my new mailbox was opened and operational within an hour. Although for me service is more important than price, it turned out that I saved almost half of what the business I left was trying to charge me. I highly recommend Beverly Hills United Mail Boxes. People who read my reviews will notice that I rarely give five stars to any business but in this case, with Jasmine's assistance being one of the major reasons, I am giving them 5 stars. Keep up the great work! read more

I am a staff here and this place is amazing ! Lets talk about CUSTOMER SERVICE , we try to do our best to keep customers happy and feel like they're at home. At BHUMB we treat everyone who comes in as member of the family. This is our 100% priority. Thank you to all of the costumers that have been with us and future customers too. Just what to keep you guys updated, the holidays are coming up keep us in mind shipping will have discount by mentioning this yelp post!!! read more

absolute garbage customer service. i used to rent a mailbox from united. good luck getting a competent or coherent person on the phone. "med" only seems to be available on yelp. save your money and the planet and go paperless. read more

Owner is always a pleasure to deal with. Most of the staff unfortunately are generally either incompetent or rude or sometimes both. A pity because it's a great location so I've put up with them for well over five years of mostly lukewarm service. Good idea to hire a staff with far better attitudes and have better command of English. read more

Ups, fedex, uhaul... all in one location! Found this great spot for all my shipping needs just a quick walk from my neighborhood in Beverly Hills. I recommend coming to visit this place. Very professional and friendly. Med, the owner, really takes pride in serving the community with his business. Recommend for your shipping needs for a good, quick experience. read more

We rented a U-Haul pickup truck from this shop and was so happy with our experience here. Med helped us make sure the truck was in good condition and he gave us a great deal. They also do printing, mail packages, and you can pay almost all your bills. I will definitely be back to get some stuff printed. Thanks Med! read more

Went here today and will definitely be back! I needed a U-Haul to move some furniture and the clerk made it so easy and such a lovely experience! So nice and patient would highly recommend if you need any U-Haul rental!! read more

Bad attitudes from all the staff who seem determined to nickel and dime you. From the start, just an air of them really doing you a huge favor...by performing the service you pay for. We had to rent a U-Haul 9' cargo van, and they told us that if we didn't bring it back as super-clean as it was when we started (they just had gotten it washed) that we would be charged a fee. And if the gas wasn't where it was, we would be charged a fee. They wouldn't even let us leave the car in their lot during the rental time, telling us we would have to park two blocks away. The van worked great and we did our quick move, then brought it back. THEN we were assured that they told us at the beginning of the process that if we didn't fold the furniture pads, we would be charged a fee. Worst experience I've ever had at a U-Haul location in LA. Definitely won't be going back for the poor attitude or the extraneous charges. read more

This place is great! It is so convenient having a mailbox at this location! As a model/actress I am always traveling, I also receive a lot of packages from sponsors and need a reliable place to keep my packages safe & secure. It's great for keeping privacy as well. I love the staff here! Everyone is always so helpful, well organized, and professional. I would definitely recommend stopping by here for all your postal needs. read more

I have started using this place recently, and it seemed like the perfect replacement for going to the post office or UPS store. Close to my house and easy parking. The guys in there were always nice, but appeared lazy and not eager to help. I really didn't care, as long as my packages were taken care of, right? well, I had a VERY URGENT package that needed to go out FEDEX, and I trusted them to send it out on time. Turns out they ONLY gave it to the FEDEX driver 4 days later, which means my ESCROW closed 4 days late, which made me incur tons of fees. I will never come back here again! When I called them to address this, they promised me it was FEDEX fault for leaving it on the truck, but once speaking to FEDEX, it was proven to me that it was ONLY picked up and scanned 4 days later. I wish they would have told me that FEDEX shows up every 4 days, but I paid for overnight shipping and was promised delivery on time, as my receipt represents. DO NOT USE THIS PLACE unless you do not care when your packages arrive read more

I am very careful before writing reviews. I just don't walk in and get a few minutes good experience and then jump into writing a review. Sometimes It's okay to do that if you've visited other places and the services you got from the place you just visited is way better then, it's absolutely okay to write an instant review and share your experience. At UNITED MAILBOXES and OFFICE SOLUTIONS they take hospitality, competence and all round know-how to a whole new level. I've visited this location now for over 6 months and each time I walk, in it's that confidence that you know your services are going to be competently attended to. As an Architectural Engineer I pride in competence and distinction in my job and in the services of others. United mailbox Beverly Hills are absolutely reliable. I have used their printing services, got basic office materials, used the mail services ( normal mail, usps, FedEx ) and have rented their Uhaul and one of the best part is their mailbox services. You'll experience a complete five star treatment and the absolute quietness and privacy just like you are in your home. It is also worth mentioning again that you're completely comfortable when in there as you know you'll be adequately attended to even if it's some few minutes before the official close of business hours. I have privately recommend lots of my friends to use their services and the feedback is exactly what I expected. ( excellent ) Parking on site is also easy and the bus stop is also some 2 minutes walking distance. Med G and his team have taken the word: Services and solutions to a new height. I strongly and confidently recommend everyone to patronize this business. read more

Great service, very friendly. Had needed my packages quick and the crew was quick to help. Would recommend

I had to get my document printed out immediately for visa. Not only they were super quick in getting the print out, they gave it to me free. Super thankful and would recommend them to anyone. read more

I love this place!!!!! The friendliest people here including the owner... They email and text when packages arrive . The best thank you!!!!

I found out about UNITED Mailboxes through Yelp, their rating gave me great comfort and I wasn't disappointed when I needed their help in getting paperwork notarized in a hurry. Med Gorgy is the best !! I called him up on very short notice for assistance. He told me to come over and he would take care of it. He had setup the working station with all the preparations in order to ensure maximum efficiency. He went way beyond what we expected by not only helping us with notarizing the docs but also making copies for us of the signed docs as well as mailing originals. No wonder all his customers are repeat customers, his can do attitude and service with a smile gives great comfort to everyone he deals with. I highly recommend UNITED for anything and everything you may need in terms of Office Solutions. read more

I've meant to leave a review of United for ages. Their customer service is so astonishingly good that I've kept my mailbox there even though I moved quite far away over two years ago. The owner cares for the customers as though it really is their home office and goes above and beyond to make things convenient. If I've not been able to get over there, they've sent my mail to my home address when needed. They've always been willing to check and see if something I'm waiting for has arrived so I don't need to make an unnecessary trip to check. Have used their graphic design and printing services with great results as well. They go above and beyond and offer a kind of personal, responsive and caring service that is almost extinct these days. Wish more businesses functioned like this. read more

The three stars is in reference to Western Union service there at Beverly Hills United MailBoxes as I was a receiver of cash. I did not realize that the various Western Union contracted stations have policy rules which can differ from each Western Union contracted station - which I understand. At this location, I had large amount of cash being sent to me. Understandably, due to the Beverly Hills United MailBoxes policy, they do not release the large amount of cash unless the Beverly Hills United MailBoxes takes in the large amount of cash in order to get the cash to you. After trying several days the Beverly Hills United MailBoxes could not give me the cash because they did not receive the cash from other Western Union transactions. I understand its a slow period during the holidays and for other reasons, there was not enough cash to give me. But time was running out for me to get the cash. I then contacted the corporate offices of Western Union who informed that I could pick up from Pavilions Market which was just down the street. After contacting Pavilions Markets, they had the cash of their maximum of $500 as long as you go there when it during the day (not after 5 pm) and the cashier's have the money in their drawer. The Pavilions Markets policy is also based on whether they receive the cash from other purchasers but the remaining balance they will give you a check. So what I learned is, I can and do send money via Western Union at Beverly Hills United Mailboxes but will receive the cash at Continental Currency. They always have the cash and they are always open 24 hours a day!!! So the best places to get the cash from Western Union is a bank - or in my case a Currency Exchange which is a maximum of $2,000 and their Hollywood location is open 24 hrs but area I don't like so the Culver City location has usual business hours but the location I feel is safer !! The staff at Beverly Hills United Mailboxes have been kind to me otherwise, so there has been no complaints doing business there for money orders or sending Western Union. I don't rent Post Office Box there so I do not know the service. Just this issue which I wanted to let others know of the differences in store policies when receiving cash from Western Union. I know go to Pavillions for the Western Union since I can shop for groceries at the same time and they are open until 8 pm so the hours are also better for me. read more

I live all the way in Long Beach and I drive everyday to my mailbox. All the staff there are super supportive. Especially Carlos. He really goes out his way to show the best customer service. My whole family has a mailbox there. read more

Super great costumer service. Very nice and pleasant young lady who helped. The place is very clean and nice looking and offered additional services perfect for my small business needs. Looking forward to using them for future business needs. Thank you United Mailboxes! Good job. Keep it up!! read more

Such amazing and caring service! I use this place to handle my business shipping needs. I couldn't be happier with the location... BEVERLY HILLS!! You can also access your mailbox 24/7. read more

UPDATE: I had been a customer for 3 years now and only stayed as long as I did because I didn't want to go through hassle of changing my address. However, the customer service is terrible. My mail is "lost by the post office". I only have the issues when I send my mail there. Mail is always mixed up because they don't check box #'s. So I always receive other people's mail in my boxes. The staff will typically tell me that my packages haven't been delivered unless I show them the delivery confirmation. And only then will they look for my packages. read more

Very patient and excellent customer service! Getting set up with my mailbox was a breeze! Professional demeanor by everyone there, and I know I can rely on them to make sure my mail is always safe. You also get keys to access your box 24/7. I'm a happy customer who recommends the business! read more

A couple of months ago, my wife and I rented a mailbox here. Everyone that works here couldn't be any nicer. Alerts come in immediately when a package arrives, and the service has been fantastic! If there was a 10 star rating United Mailboxes would get it. read more

I was convinced this was the mail service company for me since the very first phone call. Although, I didn't sign up immediately, I called back days later and received the same level of excellent service. Med was super nice and professional with a very warm, positive spirit. The service so far is outstanding. The world could use more of Med's positive energy!! I highly recommend United for all your mailbox needs. read more

I've been using United Mailboxes for over 20 years now. Med, the owner, is a sweetheart. He always has a smile on his face, and makes everyone feel welcome. All the staff is friendly and professional as well, and with great pricing for their mailbox service. What more could you ask for? I highly recommend using United Mailboxes for all of your business and U-haul needs. read more

These people don't care about the status of your packages. They charge OUTRAGEOUS prices and then when you call for an update on a package that you spent $25 shipping, they couldn't be less helpful. Do not come here if you value your money and time. Their customer service is literally horrible. read more

Great everything. Great customer service, great services - from mailboxes to quality printing with unique textures, easy parking - bless this place. Highly recommend. read more

Wow a nice staff there and keep the place tidy. And have great copying services. And uhaul services are super. The mailbox service is cool. Having a great time having. A place I can check mail and get snacks as well. Giving 5 stars for the service. read more

This was the best customer service I've ever had! Jet and Ellie were so helpful and the manager was kind and actually cared about what I needed. I would give a million stars if I could! -Legit customer :) read more