Wow! Ramon from JR Screens installed a beautiful patio sliding screen door for tenant occupied…read more Ramon was very professional, on time, and communicated well through text. I will definitely use them again and highly recommend them for all your screen needs.

Fast, reliable, and extremely reasonable. Did a great job…read morewould definitely use them again

Great professional service. They were punctual to start the…read morefront door replacement. They explained the process before starting and we're considerate when the front door entry was limited access while they had the stucco dry. They also verified the small detail changes in the door handle and had me try the door several times before they left. I was impressed by the end result. Huge difference in a proper working door compared to before. Great attention to detail to explain the issue with the last door. I recommend their service for Great quality work.

Very disappointed. Max, the manager, is very aggressive and argues as if he is right all the time…read more He does not listen to customers and does not offer a sincere apology. I made an appointment, and they completely stood me up. Later, they claimed they tried to call me or left a voicemail to change the appointment, which is not true. They never called or left any message. I have documentation as evidence, but I chose not to continue the conversation because Max kept defending himself and arguing instead of trying to resolve the issue. They also had my mailing address incorrect. I spoke with Max the day before my appointment to correct it, yet there were still multiple errors. Overall, the business seems very unorganized. The receptionist told me Max was in the office, so I was surprised when Max later claimed my appointment was with a different representative. This inconsistency felt very unprofessional and questionable. I took time out of my day for this appointment, and it is extremely rude and unprofessional that they never showed up. I do not recommend doing business with this company. There are many other businesses that provide much better customer service.

We had our windows installed last week and we absolutely love them. It makes the house so much…read morenicer. Our installers Jim, Carlos, Irving and Jr were very professional. Jim walked us through at the end and answered all of our questions. We also enjoyed working with Ski who showed us the differences between different types of windows and he gave us great recommendations. Overall we are happy with the results and we referred our neighbors and friends.

I recently purchased a home and began researching companies to replace the original windows. After…read moreasking for recommendations in my local Facebook community group, several people suggested American Vision Windows, and the feedback seemed generally positive. Based on those recommendations, I decided to contact the company for a quote. I received a call the same day from Craig, and unfortunately, the experience was very disappointing. I found his tone to be rude, brash, and unwelcoming, especially toward a first-time customer who has no knowledge of the window replacement process and was simply looking for guidance. This is exactly where good customer service should make a difference. After speaking with him and comparing other companies and quotes, I quickly decided to end the call and take my business elsewhere. Because of this interaction, I will be spending my $5,000+ with a company that values professionalism and treats potential customers with courtesy and respect.

Exceptional Front Door Replacement - Danny Alonzo is the Best!…read moreWe recently had our front door replaced and are absolutely thrilled with the results! Our installer, Danny Alonzo, was fantastic from start to finish. He has excellent communication skills and gave us a clear, realistic expectation of the time to completion. He was incredibly friendly, polite, and professional the entire time -- I honestly wish every contractor or vendor we use could be as good as Danny! We picked a custom color and the door came out exactly the shade we chose. It's solid, heavy, and makes a huge difference compared to our old door. We had bought and pre-painted our own interior moulding, and Danny installed it perfectly with no issues at all. I'm terrible at making clean silicone joints around moulding, but he did an amazing, professional job on them. He even went above and beyond when he noticed some stucco damage around the front door. He pointed it out to us and patched it beautifully -- way better than I could have done myself, lol! The finished door looks absolutely beautiful. My wife and I weren't 100% sure what to expect, but the quality and the final result made the entire expense completely worth it. The door feels rock-solid and looks incredible. We couldn't be happier! Highly recommend Danny Alonzo and this whole service. Thank you!

20ish years ago, Hometime replaced all the warped windows in our 1952 ranch style home. Some were…read moremodern standard sizes, but most were custom sizes. These windows are still perfect in every way. These woods come with value and reliability. When we added on to our home about 10 years ago, the contractor used their window company. We ordered some custom sized windows to keep consistency with the rest of our home...and those have never been right. A couple years ago the large, back window split in the frame. We had no question that Hometime would replace the window...and it's both well constructed & beautiful, with two perfectly working locks. The install was done by Eduardo and his crew. It was an early morning appointment, but Eduardo showed up in time. Both he and the other installer were friendly, efficient, and clean. They took less than 2 hours, door knock to exit, and left not a scrap or bit of dust in their perfect install. When we consider cost, style, AND locally, independently owned companies, we will have Hometime do all our windows, always. In the future we will also request Eduardo as our installer. Thanks!

Tamara & team did an amazing job getting our beautiful replacement vertical blinds installed in our…read morecondo. The process was very smooth: easy scheduling for the estimate and then our new blinds were installed shortly afterwards. Great customer service. Thank you.

The installation was scheduled for 2pm but Cesar texted me that he's running early and would be…read morehere at 12pm. He took measurements to install the inner frame and hanging rails. They cut the wood and metal outside on the walkway. After hanging the doors, there was a lot of leveling to do that followed by touch up on all the nail marks and gaps in the wall frame. They did an amazing job with the installation and bringing the materials in the living room without bumping into anything. They took about 2.5 hours to complete the installation.

It was fantastic working with Tony at Alfa Glass! Our front window was accidentally cracked and we…read morewere very worried about safety. We were hoping that someone could come out to our house same day to measure so that we could fix the window ASAP. Tony came to our house same day, the glass was created in 1 day and Tony returned to our house on Saturday morning to install the window. He was professional, understanding and fast! We will definitely utilize Alfa Glass for our future needs!

Amazing service and installation. Tonny had great ideas for the enclosures of the tree remodel…read morebathrooms.

Den Defenders just finished installing our beautiful new security door and it is fantastic! This…read moreis no typical security screen door. It is a wall of security. We had always wanted the convenience of a screen door for airflow, light and cooling, but have escaped artist pets and still want to feel safe inside. We also have a custom door that didn't have much framing and very little wood to work with. What caught my attention when seeing an ad for Den Defenders is that they specialize in doors that have this issue and can build in a secure mount for your door and make it solid! It is so beautiful too and highlights our glass panel door so nicely! Neighbors are already curious and complimenting how it looks! Thank you Donnie for your expert craftsmanship on the install and security lock, and to Alex for the quote experience and answering our many questions. Give these guys a call, it's worth a consult and every penny for this quality! Attached are lots of photos so you can see how it looks from outside, inside, door open and closed. Enjoy!

Per AI, a mixed bag of good and bad reviews on Google…read more I'll start the good with Darrell who was the salesperson thar I purchased the door through in January. Yes, there may be the same security door out there for much less, but I trusted him. The agreed installation date would take up to 3 months. Two days before the install date, in mid-April, I wondered why there wasn't any reconfirmation. So a call to their "customer service" I learned the door wasn't even ready yet! But was told it would be ready the following week. Then the installer came out and realized the manufacturer had built the wrong door!! After calling Darrell it was determined it was the factory's mistake. Ross (the installer who works out of California) said he would be back within the next month and I would be first on his list to complete the job. As the revised date, in mid-May (3rd date change by now) approached, their dispatch called and put the installation off by another week. I had a trip planned and could not change so was told it would be June. After another call to Darrell he had a manager call who apologized and he would make sure the door would be installed on the agreed upon date. Instead, they came out the week later while I was out of country. Fortunately I had a family member at the house then and the security door was finally installed - four months after the initial meeting. From the pictures Ross sent to me after he installed the door it looked great. But now they wanted payment of the balance I owed (they take 50% upfront as a deposit which is non-refundable by the way). I told them I wasn't going to pay them from an unsecured site I was at and would pay them as soon as I returned - which I did. All in all, the door looks great and I'm very satisfied with the work Ross did. I appreciate the effort Darrell made to get the door installed. BUT, their customer service is absolutely terrible. They don't answer calls back in a timely manner and their lack of good communications is the worse I have encountered with any contractor that I have worked with. The 4 rating is for the door and the installer. Otherwise I would rate Dan Defenders a 1 for lousy communications and a lack of urgency to help the customer.

Long overdue! But this company exceeds my expectations when it comes to customer service. Many…read moreyears have passed since they have installed new windows to our home, and they still continue to help us by answering our questions and providing follow-up service and minor repairs. I highly recommend this business to anyone :)

(This review includes a response to the business owner's reply)…read more I had a deeply disappointing experience with Paul's Windows, and I want to share it so that other homeowners know what to expect before working with this company. I reached out for a small bedroom window replacement and had one key requirement: that the new window, once installed, provide a minimum clear opening height of 13 inches. The sales associate, Art, confirmed via text that the manufacturer (Crystal Pacific) said it would: 13.1875", in fact. That was fine by me. But when I asked for that specification to be confirmed in the contract, in writing, Art refused. Let me be clear: I wasn't asking for a personal warranty on the product. I simply wanted confirmation that the installed window, as ordered and managed by Paul's Windows, would meet the functional requirement I had clearly communicated. Art repeatedly deflected, referring to "what the manufacturer said," but was unwilling to take responsibility for the result. When I asked for accountability, he became dismissive and eventually walked away from the job. I contacted Paul directly, hoping for a more professional response. Instead, I received a generic brush-off and a claim that the window wouldn't meet the specs, which contradicts what their own sales associate had already confirmed. Worse, Paul didn't acknowledge or engage with any of the valid concerns I raised around basic customer service, transparency, or professional responsibility. Ultimately, I wasn't asking for anything unreasonable. I was hiring a company to manage a job and deliver a specific result. If something went wrong, say, the manufacturer provided a window that didn't meet the spec, it would be on the contractor to resolve it, not on me to go chase down the supplier. That's what any responsible company would do. But Paul's Windows made it clear they don't see it that way. If you're okay with vague communication, contractors who won't stand behind their own work, and potentially being left to deal with problems on your own, maybe this company is fine. But if you want clarity, professionalism, and accountability in writing, then look elsewhere. § Paul's response below is a classic damage control move -- polite on the surface, but full of deflection and quiet rewriting of events. To clarify: the window in question would have met the required 13" clear opening. That wasn't in dispute. Art, their sales associate, confirmed that in writing and was fully prepared to proceed with the job -- until I asked for a simple written accountability. That's the moment everything fell apart. Paul's follow-up misrepresents the timeline and sidesteps the core issue -- not whether the window would fit, but whether the company was willing to stand behind the result they were being paid to deliver.