One of the best experiences I've had at a storage unit!…read more I came here because I needed to move some items from one storage unit to another and it was one of the easiest experiences ever! I came in and was greeted by the staff. Since I had some information from another person, I was a little lost, but the awesome staff here managed to figure everything out and made it all work. I was paired up with one of their 5 Star service members, Caitlin Atwood, 5 STARS TO Caitlin!

Beside the front desk that doing great job, nicely and honestly, this location not only a rip off,…read moreyou are a hostage very quickly you will find very fast , how dishonest they are by charging you crazy late fees, and very fast you will pay over $4 a square You rather rent fancy office with view to store your staff than rent here, and another bad one You can get in only between 9-6 And sundays 9-5 so why you need a storage if you work late Or have a job, Insane

I usually don't write reviews, but Extra Space Storage is out of line. I got a letter last night…read morefrom them saying they are raising my rent for my storage unit. Which I understand it happens. But the are raising my rent by $100. I've only been there for 3 months. They say it's because of inflation. This is a insane amount of increase. It's 1/3 of my rent already. I looked on my app and I don't see my lease agreement. I think it's TOTALLY unfair. I understand increase but 1/3 of my rent after 3 months is insane! Bad Business

I gave this place a 5 star review which has turned into a 2 star review . They increased my…read moremonthly rate $85.00 with zero warning. I was just told they can do that whenever they feel like it because I'm month to month. I will be moving out this week. What an absolute rip off! Never again. Beware.

Move in date was today. No manager onsite so was Unable to confirm reservation and buy lock. Left…read moremessage for manager. No return call. Unit floor saturated from water dripping from ceiling. Could not move in. App chat was AI. Couldn't get live agent. Tried 800 number. After several loops of automation on the phone, finally talked live person. At this point I wanted a refund and cancel rental. Per the live agent, contract was cancelled And I would not be given a full refund although service paid for was never received. Asked to speak with a supervisor and call was transferred back to the initial automation loop. Had to notify my credit card to dispute charge due to services not rendered. Public storage no longer has real live management to speak to for resolving issues.

HORRIBLE. My unit was robbed Insurance they sell was no good. Someone made a key to BOTH LOCKS…read moreand took what they wanted. No forced entry so no insurance!! This is an inside job. Do NOT USE THEM

Excellent service highly recommended , we had a flat tire leaving the house to attend a family get…read moretogether, I called AAA they sent a technician he arrived promptly , changed the tire and we were on our way

The office was understaffed causing long waits for service. The staff did not seem user friendly.read more

Hands down the best ups in the area. I was just there this morning for a notary and staff are so…read morepolite, helpful, and efficient. I've been coming here for 3 or so years for mostly Amazon returns but also to print, notarize, etc. Even when it's busy the team reacts quickly to open up other registers and get you through quickly. Really appreciate the staff and their quick work.

I went to this store to ship a prepaid return package. I showed the clerk the UPS shipping label on…read moremy phone because I had trouble printing it at home. He wanted to charge me $3 to print the label and attach it to the package. I was surprised and asked why? He said that there is a service charge for printing a label, and if I don't want to pay it I need to figure out how to print and attach the label myself. This is not the service I expected from UPS. I am very disappointed.

Worst place ever I had to drive from MOORPARK California to Thousand Oaks so I can return my items…read more A box was not needed yet. They wanted to make money and charge me for the box. Horrible place horrible attitude absolutely despise this UPS store do not go.

Rude. Door was open I walked in at 6:31. Clerk was at the computer. I walked up and he asked if…read morehe could help. I said I was there to pick up a package and he said "come back tomorrow, Same thing to customer that walked in behind me. Just rude. Try closing the door

Went to make copies for court. They had easy to use self service copy machines that operate via…read morecredit card. They also provided a two-hole paper punch and paperclips free of charge. Kudos!

Very good customer service. This shop used to be a Kinko's. Scaled down quite a bit and not very…read morebusy. But a great place to drop off packages for FedEx delivery.

Bobby helped me get the exact unit and price I wanted 5 stars I Highly recommend this facilityread more

I had a unit here for several years, just moved out to get a place closer to my house. Everything…read morewas great, staff was always responsive and helpful. Never had any security issues, and I was always able to find a cart to move stuff, and also gate was always open according to the posted hours. I would recommend SoCal Self Storage.