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    Universal Moving Company

    4.2 (63 reviews)
    Open Open 24 hours

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    Services - Universal Moving Company

    In-state moving

    Out-of-state moving

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    Carefully loading boxes and furniture onto truck
    Annette H.

    Universal Moving Company is the BEST! When we were getting ready to move, we looked at a bunch of different moving companies and got estimates for how much it would cost to move a 3-bedroom house to a city 120 miles away. Most companies were priced considerably more and some even wanted to schedule appointments to inventory how much stuff you had. Who has time for that?! The first thing I noticed was that the manager of Universal Moving Company (Vicki) was very good at responding to emails. We liked getting prompt replies/answers back, instead of having to wait hours or days like with other companies. Their quoted rate was significantly lower than their competitors, so we were a little leery at first. But thru our email correspondence, we found out that the company is fully licensed, insured and bonded. Another concern we had was with our newly-cleaned carpet at the new location. Would the movers be able to put on booties or take off their shoes? Vicki was very quick to email me back to assure me that the movers would put out blankets or rugs to protect the carpet/stairs. On the day of our move, the movers arrived 5-10 minutes early, which we loved. Punctuality is a must for us! They quickly got to work and even told me not to move boxes, when I was trying to help. :) I also liked how they put out a rubberized red mat over the carpet and stairs, to protect it while using their cart to move heavy boxes or furniture. We hired 3 movers for our move. 2 of them ("Mr. Chen and Mr. Chang") were in charge of moving the boxes/furniture from the house to the truck outside. 1 guy ("Bruce") was inside the truck, organizing the pieces to maximize the space. We compared it to playing Tetris. :) He had ropes to make sure everything was secure and wouldn't topple over when driving. We were really impressed with his skills. I really liked Mr. Chen's "We can do it" attitude. A few times, I'd say to him, "Well if it doesn't fit or it's too much trouble, we don't need to take it." He'd be like, "No problem. We can do it!" and he'd find ways to make the furniture fit. The other guy ("Mr. Chang") was more like, "Yeah, don't take it..." as though he didn't want the extra work. At first I thought Mr. Chang was just being lazy, but then I started to kinda feel sorry for him, cuz after I moved a bunch of furniture, I'd probably have the same attitude, "Why bring it if it's not necessary," right? I definitely think management should hire more people like Mr. Chen though. He really has the customers' best interests in mind. It was A LOT of work for these guys and we really felt for them (since we used to move all the items on our own, but got smart this time and decided to hire a moving company). They worked nonstop and wouldn't even stop to take a break when I kept trying to offer them cold beverages. Furniture items were carefully wrapped with heavy wool blankets or plastic wrap. Boxes were carefully moved. After around 4 hours of loading everything into the truck (I think we're hoarders), the truck was loaded and ready to drive to the new location. 2 hours later, they arrived at the new location. So punctual! They didn't waste time on the drive. Now if it were me, I'd probably just stack the boxes and furniture everywhere around the house and just let the homeowners deal with it. Instead, these guys took the time to patiently ask where each box and furniture item went, even when it was in random rooms UPSTAIRS! We were really impressed by how professional they were, and how they were cheerful and hard-working despite having worked all morning already! We made sure to supply these movers with ice-cold beverages and a hot meal, as well as tipping them generously for their hard work (we felt that their initial price estimate was a little low, so we made up for it by tipping the guys a lot. For this, they were very grateful). It was definitely not an easy job. We totally appreciated Universal Moving Company's help with our move. Their prices are truly the best and they do their work with excellence and diligence. We would not hesitate to recommend them to friends and family members who are looking for an affordable and efficient moving company. Thank you so much, Vicki, Bruce and Universal Moving Company!

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    1 year ago

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    7 years ago

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    Vicki G.

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    7 years ago

    30 minutes late took 4 hrs to move a small 2 bdrm apt 10 mins down the street. Mover used my master bathroom and requested a tip!

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    8 years ago

    The two movers arrived early, were super efficient and professional. No drama. No whining. Will absolutely use them again.

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    Page 1 of 2

    Ask the Community - Universal Moving Company

    Review Highlights - Universal Moving Company

    The first thing I noticed was that the manager of Universal Moving Company (Vicki) was very good at responding to emails.

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    Xu's Moving Company - 6bed room house in Livermore

    Xu's Moving Company

    (341 reviews)

    Visitacion Valley

    I highly recommend Xu's Moving Company! Ariel was responsive even in the late evening hours, and…read morewas so flexible with scheduling to make sure I could have my furniture moved on a day that worked for me. The moving crew was fantastic! They were professional and incredibly fast! I was truly impressed with their efficiency and the care they put forth in keeping my furniture and belongings safe and secure while hauling them down stairs and across town. Moving can be stressful, but with the help of Xu's Moving Company, moving was stress-free for me!

    I write this from a space where I took time to step back, reflect, and be authentic…read more Initially I was thrilled about the service provided by Xu's moving company. Life happened and they responded swiftly and for same day service. I was beyond grateful. My move was from a 650sqft apartment, 90% items boxed and ready, no heavy items except one cal long mattress, and o did ask for the closet l (very small) to be boxed with the wardrobe boxes they provided. The new location was 2.4 miles away. PROS: *Timely responses via Yelp * Reasonable price (especially if you pay cash $109/hr with 3hr minimum). *This price included two movers and they arrived promptly at 3 pm. *Brought their own moving truck and all the supplies * I was compensated for the mishandling of my expensive plants. CONS: * Prolonging the service to get more money. The movers had dollys and started only moving one box at a time. * Careless about your items. I had expensive plants that were smashed, ripped, and taken apart. * Moving boxes were not taped at the bottom causing items to fall out. I would have recommended the company had they tried to not gaslight me. I take great care and detail in moving as I've done it countless times. The movers changed around my boxes and then didn't tape them causing me to have items smashed and destroyed. The movers tried putting blame on me. I didn't appreciate that the intentionally went slower so that I would have to pay more for their services.

    Pure Moving Company - San Francisco movers

    Pure Moving Company

    (883 reviews)

    $$

    Mission Bay

    All I can say is WOW! This was truly white glove service from start to finish…read more It all started with James, who was incredibly knowledgeable, professional, and genuinely kind. He walked me through every step of the process, answered all of my questions, and even helped me find every available discount. From the very first phone call, I felt I was in great hands. When the moving team arrived, Sasha (Alex), Zhenya (Eugene), and Sergey (Serge), that's when the real magic happened. These three are like modern day Spartans: strong, precise, efficient and incredibly patient. They immediately earned my complete trust. I was moving from a two-bedroom apartment (Dublin, CA to Danville, CA) filled with fragile furniture, glass pieces, mirrors, artwork, and a massive 9 foot tall, extremely heavy mirror. I honestly didn't think it was possible to move everything without damage. The way they wrapped and protected every single item was beyond impressive. There was simply no chance anything could break. They completed the entire move, including carefully wrapping, loading, transporting, unloading, and placing everything exactly where I wanted it, in less than 8 hours. The anxiety and stress of moving disappeared the moment I saw how professional and organized they were. The service felt truly VIP, the pricing was very affordable, and the entire experience was completely hassle-free. If you're not booking this company, you're missing out. I highly recommend them, especially James, Sasha, Zhenya, and Sergey. They went above and beyond, and I am sincerely grateful for everything they did. Thank you, James, Sasha, Zhenya, and Sergey! You made what could have been a stressful day an absolutely exceptional experience. I will recommend you to everyone I know!

    I have mixed feelings about my move. On one hand, booking was very easy and Pure Moving was able to…read moreaccommodate my move in 2 days notice. My movers communicated when they would arrive and showed up on time. I feel they overall handled my belongings with care and things went smoothly and efficiently. I was moving things from a 10x10 storage unit into a 1 bedroom apartment about an hour and a half away, with 1 stop to pick up a couch along the way. Total time took about 5.5 hours. On the other hand, things got weird when it was time to pay. I didn't appreciate feeling pressured when they tried to tell me that a 30% tip was the standard. I gave them 20%, which I felt was a good tip and standard for a good job. I was also pressured into writing both a Yelp and Google review, leaving them 5 stars as they hovered over me. I am coming back and editing my review now that I've had time to reflect on things. This explains all of the 5 star reviews!

    Universal Moving Company - movers - Updated June 2026

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