The Adventist Health team gave a near and dear family member excellent care from pre-op to in…read morepatient care. We all felt like they were in good hands the whole time. The whole team had good bed side manner and were truly invested in her success. My whole family will forever be thankful to every staff member and medical professional who aided in their health journey. Extra special thank yous and shout outs to Dr. Francesca Hoehne and Dr. Ricardo Salas.

This Hospital does not follow state protocols for reviewing patients who have been involved in…read moreelder abuse by family members. The doctor should have cleared the room of all family members and ask the patient specific questions regarding cognitive and memory conditions. But no, this doctor asked the patient while the abusive family member was standing right on top of them these questions. The patient feeling threatened of abandonment from specific family members coward to their specific direction and we're unable to speak freely being confronted by the abusive family member. The family member who held power of attorney then threatened the doctor, nurses and other hospital staff. No report of elder abuse which could be construed as being a loving family member and protocols were thrown out the window. The family member who held the power of attorney documents over the hospital and NOT conservator ship then bullied Hospital staff not to give other family members life-threatening information, causing irreparable damage to the patient who was already in a Fraele medical condition. Shame on San Joaquin Hospital for not reading between the lines of what is not a loving family member but a abusive, iron fist controlling individual. God will judge those involved. This heartfelt message has been written by a family member in what I feel is the issue that needs to be addressed with a parent who cannot cope with overbearing family members. God will address this.

My appointment was at 530am . Memorial Hospital was not busy. I checked in with security it took…read moreabout 10 minutes then made my way up to the second floor. B was my nurse. She got me all prepped very friendly professional , very clean, tidy room. I sent my wife home. My procedure takes 60- 90 minutes, then recovery is about three to four hours. I remember being wheeled into the cath lab and the friendly professional staff that helped me feel comfortable. I woke up in my room, All went well Dr Sandu called my wife I don't remember seeing him but he came in and we talked. My new nurse P was excellent like B was, she checked on me every 15 minutes brought me a turkey sandwich that wasn't fancy, Turkey on white bread, but I'd give it a 10 I was starving and it was delicious. I dosed in and out for a few hours got some good rest. My wife picked up a prescription that was called in on her way to get me. P went through all the post op paperwork with us and placed a-splint on my right wrist she was awesome My experience at Memorial was outstanding it's worth the drive across town. Jose from transportation was my favorite, he wheeled me out to our car to go home. Thanks memorial hospital

Took great care of my wife post surgery. Quality Nurses and Dr Leonard Perez was top notch and…read morehighly skilled. Staff were caring and compassionate. Yep. Nice facility too!

These incredible people saved my dog Benji's life…read more Benji was diagnosed with IMHA, and his platelet count was continuing to drop. My husband and I were absolutely terrified and truly thought we were losing our baby. We brought him to Animal Emergency and Urgent Care, where we met Dr. Horton, and she immediately went to work caring for Benji. Dr. Horton was incredibly thorough, compassionate, and reassuring during one of the scariest experiences we have ever been through. Benji spent two nights in the hospital, and he had an amazing team caring for him around the clock. I had never left Benji anywhere without me before, but knowing he was in their hands gave me a sense of comfort and peace that I desperately needed. Dr. Hyman also cared for Benji, and speaking with her about his progress brought me some of the greatest comfort I had experienced in those incredibly difficult days. She took the time to explain things and made me feel like Benji truly mattered to her. This urgent care is a GEM, to say the least. Every staff member we encountered was hardworking, welcoming, compassionate, and genuinely caring. The facility was also exceptionally clean and, surprisingly, peaceful, which made such a difference while we were sitting there as nervous wrecks. I even appreciated the TV and the selection of shows and movies playing in the waiting room. It may seem like a small thing, but during those long, terrifying hours, having something to distract me helped more than they probably realized. I cannot thank Dr. Horton, Dr. Hyman, and the entire team enough for what they did for our family. They fought for Benji when we were afraid we were going to lose him, and they gave us our baby back. Writing this honestly brings me to tears. We will forever be grateful for the care, compassion, and expertise they showed Benji. If you ever find yourself in the awful position of needing emergency care for your beloved pet, I cannot recommend this team enough.

This is the second time we have used these veterinarian services. The first time was because our 15…read moreyear-old Year old American Bully named Divinity had a nasty cut and swelling in her arm on New Year's eve. There was severe mass that was pushing on her lungs and impeding healing. We had to put her down that night, and we were not prepared. This staff was extremely helpful, caring and compassionate! They treated us and Divinity with the upmost respect and love. Today we took our new baby- Tiny die to sweeping in her face. Again, the staff were extremely helpful and professional. They communicated constant- and kept us updated about her status! They have always been upfront and honest about costs and worst case scenarios. I don't know about other people's negative experiences- but we travel to Bakersfield from Tehachapi- over an hour, just for their dedication!

I really like this Kaiser location. My cardiologist is the best Dr. Desai! I recently met…read moreCardiologist/ Electrophysiologist Dr. Micah Roberts and he is so knowledgeable, professional, listener, great at explaining everything regarding cardiology related. The main reason I have been referred to Dr. Roberts is because my current Dr. Desai has moved on into another role and doesn't see patients. I also had questions regarding ablation process which was directed to Dr. Roberts who has 15 years plus in experience. Between both Cardiologist Dr. Desai and Dr. Roberts you are in the best hands ever! They both genuinely care for their patients and very approachable people persons. Trust me, now days these traits in doctors are very hard to find. Now, the Kaiser office is very clean and fast paced to get you in to be patient seen as a patient. However, the parking has never been bad, but now it gets very busy over the years. I'm not sure if more population has moved to Bakersfield now? The parking can be a pain for a small town, however depending on time and day the parking lot gets really full. All nurses that check you in have been very courteous. The office experience has never been bad. If you ever need a good cardiologist I've named two that are the best! Trust me.

Checking into Urgent Care and the two nurses and security guard were very snarky and condescending…read more Very unprofessional. Saturday June 6th, 9:30ish I'm a retired RN The staff I dealt with afterwards were very polite and caring.

Our journey began with a surrogacy pregnancy, and due to high-risk factors, our insurance required…read moreour surrogate to deliver at Kern Medical. I'll admit that we initially had some concerns based on what we had heard and read beforehand. However, our experience ultimately exceeded every expectation. The labor and delivery turned into a very intense and emotional situation. Our baby had the umbilical cord wrapped around his neck and went into distress, requiring an emergency C-section. It was a frightening moment, but the medical team acted quickly, decisively, and with incredible skill. Looking back, we truly believe their actions made all the difference and may have saved our baby's life. After delivery, our baby spent three weeks in the NICU recovering from respiratory issues, a staph infection, and learning how to feed. During that time, the NICU doctors and nurses were nothing short of extraordinary. They were compassionate, attentive, and endlessly patient--not only caring for our baby but also guiding us as new parents. They took the time to teach us techniques and build our confidence, which made the transition home so much smoother. What stood out most was how genuinely supported we felt. The team treated us with kindness and respect, and by the end of our stay, we truly felt like we had formed meaningful connections with them. We always felt that our baby was in capable, caring hands. Today, our baby is thriving, and we are deeply grateful. We have complete confidence in the care we received at Kern Medical's Labor & Delivery and NICU, and we will always appreciate the role they played in giving our child such a strong start.

This is easily the worst ER for quality medical care. I brought my boyfriend in because severe pain…read moremade it impossible for him to care for himself or speak. His condition caused uncontrolled muscle spasms, making it hard to hold still for blood pressure checks. Instead of showing the slightest patience and compassion, the check-in nurse treated him like a kid putting on a show, repeatedly snapping orders at him. When I tried to politely step in and speak for him since we were just watching him struggle to get a word out, she slowly turned her head at me and rudely said, "I asked the patient, not you. Let him answer." We then waited 4 hours in the lobby just for a pre-evaluation. Despite seeing other patients bringing their partners along with them while being called back, staff yelled "Just you though" when calling him back. I found it odd, but just let it be. The medical evaluation itself was completely incompetent. They gave him a urine cup and he had agreed to draw blood, yet they never actually drew his blood, never ran scans, never took X-rays, or even discussed his urine results. I was recently diagnosed with the same diagnosis he came back with. It is a severe GI condition that requires a GI cocktail and specific medication, but they gave him a IV for "dehydration," provided no actual treatment for his diagnosis, and sent him home. To top it off, he received a $3,000 bill for zero meaningful medical care. Staff negligence was everywhere. At one point while I was waiting for him in the lobby, two patients stood waiting at check-in while staff walked out to get Starbucks without acknowledging them. Ten minutes later, someone finally peeked out and rudely asked, "Do you guys need something?" Please do not risk your health here. As someone who only writes reviews when something is either really good or really bad, I would highly recommend to avoid this hospital at all costs.

Worst ER doctor I've ever encountered. (Dr. Albert Wong Aparicio) My check in time was quick. Only…read moregood thing about my visit. I told the doctor I had a kidney stone and in addition to that my foot was also swollen to the point where I couldn't even walk on it. The doctor takes a look at my foot and says Yep it's swollen. And the conversation ended there regarding my foot. Anyone that's had a kidney stone knows that it is very painful in addition to the pain from barely being able to put weight on my foot. You would think that the doctor would offer some kind of pain relief. Instead, he let me sit there for six hours, suffering and pain when he easily could've given me something to help ease the Pain. To top it off while I was there, I hear him talking to the lady across from me that fell and hurt her harm, and he begins to listing off numerous pain medications. He can give her to help her ease the pain. I was just in disbelief But the worst thing about this encounter is I was discharged and I'm still at home. I can't walk and I have no idea what's wrong with my foot. The doctor didn't email address it. Absolutely unacceptable. Avoid this doctor at all costs.

It's not the Bakersfield heart Hospital anymore. It is now Adventist health. I arrived via…read moreambulance and was basically ignored most of the time and in pain. I guess all emergency rooms are like this. If you're not dying, you're not the

I had a sinus infection so I went in to possibly get antibiotics. The lady nurse or mayb the…read morephysician came in asked me one question, looked up my nose and said "you don't have an infection" then offered a steroid shot for congestion...so I went to an other urgent care right next to priority, mayb you've heard of it...turns out the Priority " physician" should have asked more than one question and probably should have spent more then 5 mins in the room with me. The more you know

Don't make an appt if you're thinking about it I waited almost an hr and they prioritize their…read morecoworkers kids they had came in way after me and another patient. They hadn't even finished signing in and they took them to a room immediately. PA Laura didn't even even analyze the area I needed checked just said "I think" or "it could be" I asked if I can get a lab order and or get an MRI order to be sure everything's fine she stated it's not necessary. How would she know if nothing was checked just sat in front of me for a max of 5 mins and talked about the possibilities and said I was good to go.

I just wanted to say thank you, Dr. Wilkes, for the outstanding care I received at Accelerated…read moreUrgent Care. Your expertise helped identify my problem quickly, and I truly appreciate how thorough and professional you were. The facility was exceptionally clean, the staff was friendly, and I was seen in about 20 minutes, which made the whole experience stress-free. Thank you for providing such excellent urgent care. I highly recommend you and your team! Sincerely Yvette

We enjoyed our visit the doctor who helped us was amazing and explained everything. We left happy…read morewith the diagnosis and with great understanding. Dr Mills or Wills (it might be wrong) was great! And front desk was supper kind. Huge difference from our past experiences.

I had one of the best medical experiences in a long time, the entire team genuinely felt like the…read morecared about me and my health! I cannot suggest it more for your next emergency or non-emergency you have got to check out Dignity Health - Mercy Hospital Downtown!

I went tonight with blurred vision, dizziness, weakness, facial numbness and they said everything…read moreis fine and sent me on my way. I am going to get a second opinion because I know something is wrong I have never had this happen before. They acted careless after I said my symptoms were getting worse and continued to ignore me. I will not go back there and definitely don't recommend

Fatima was absolutely great. She took care of me when it was pretty busy, and when I told her I…read morewould step aside and come back later, she decided to continue working on the test I had requested from her. When I said, "Don't worry about it, I'll come back," she said, "No, I'll take care of it. Just wait." That small moment meant a lot to me because this was a very important task that I needed taken care of, and Fatima made sure it got done. She didn't have to go the extra mile, but she did--and she did it effortlessly. Her customer service genuinely changed my situation for the better. What could have been another frustrating experience turned into one where I felt like someone actually cared about helping me. In a world full of mediocre people, Fatima stands out. She is exactly what a customer service representative should be: attentive, caring, determined to help, and willing to take ownership of the situation. If you run into Fatima, please tell her I said thank you. I truly appreciate what she did for me, and I hope she has nothing but the best in life. People like her deserve to be recognized.

The staff was friendly and my visit for Coastguard DOT physical went well, however the Medical…read morePractitioner was very short with me and failed to sign the necessary forms. I emailed the office and they sent a form I requested signed, yet they failed to fill out the phone and address and as a result my application for merchant mariner was rejected. This was lazy and negligent oversight and very detrimental to my career as this was a time sensitive matter.