A great deal for a 2-night stay at this hotel. For location, close to the main Duke campus and as the name suggests just next to medical center. This gave me much convenient to visiting my friend who studies at Duke. For price, very friendly. I spent only $156 for my stay, which was just $78 per night! Besides, the room was spacious and had everything I needed, including desk, small kitchen and a refrigerator. I also like it's wooden floor which gave me a sense of nature and help me relax after busy work during daytime. Most importantly it was even cleaner than some 4-star hotels I have stayed. At this price I did not expect it to have breakfast at all, but at least I was surprised that I got daily room cleaning without request! The front desk was also very nice. Thus, considering all these factors I would give 5 stars without hesitation! It would be THE hotel to stay if you want to save money and be close to campus! read more

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Clean & quiet. Comfortable beds. Staff helpful and accommodating. Coffee available 24 hours a day. I spent a week here while my wife was in the hospital and will definitely stay here again. read more

The management were totally rude and weren't willing to aid in my situation. I was lodging at University Inn at Duke as the program director for a clinical study had advised as a great place to lodge. The study would end at approximately 1PM. I was trying to explain to desk clerk that when I checked in on 28 May, I had asked desk manager if I could possibly check out about 1230 or 1PM to which he replied no problem and marked me down for a late checkout.The next day, about 9:06 AM, in the hotel lobby, I approached the desk clerks and was trying to ensure they were aware of my late checkout. Their response, "You not showing a late checkout and therefore checkout is 11 AM." I tried explaining I traveled here for the clinical study and before I could finish they rudely replied "it's nothing we can do and checkout is 11 AM or I could pay half of room rate for an additional hour." They were very rude and just weren't willing to work with me so Duke University will no suggest University Inn at Duke as a place to stay. read more

Couldn't get the Internet to work. Kept getting error messages and warnings that the certificate could not be validated. Not much fun to be at a hotel without Internet. read more

Great experience with family in Duke, they worked with us needing to add extra nights.

Pleasant and reasonably priced hotel in the Duke Medical Center section of Durham. Staff is pleasant and hospitable -- day and night. Clean and freshly remodeled rooms with ample parking onsite. 10 minute drive to Duke University or downtown. Walking distance to all of the Duke medical facilities. 24 hour free coffee in the lobby and modest breakfast included in the mornings (fruit, cereal and such). No restaurant or bar on premises -- but the hotel next door (Cambria) has both and serves food until 10pm and drinks until 11. Would stay here again without hesitation. Top Tip: Vending machines on every floor have snacks and soft drinks available for purchase. No gym. read more

Staff was pleasant to work with and Inn was within walking distance to the hospital. I liked the hardwood floors, feels a lot cleaner than rugs. Price was fair with the ability to park & location. Only concern I had was shower curtain. It kept touching me while using. Maybe more magnets at the bottom would help. read more

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Zero stars. This hotel is a motel and it is a joke. 1) you can't get basic services such as TV 2) if you ask for help you will be yelled at 3) unprofessional front staff 4) it is loud bc of the fake wood floors 5) free things like coffee taste like water I think a youth hostel is better than this "inn". You couldn't pay me to stay here read more

It was nice just didn't like the room we had it was connected to another room nothing bad about it

Checking in late from a long flight the desk clerk LaTonya was very friendly and welcoming. The room was clean and the bed was very comfortable. There is coffee in the lobby and you can buy juice, fruit and cereal and lunch at a reasonable price. Parking is easy on the premises and you are close to the expressway to get to the campus about 3 miles away. This is located in the Duke Medical Center. Gail was the clerk in the morning. There was a gas shortage and she looked up places where I could find gas. If you want a gym and a restaurant this is not the place for you. If you want a clean room, friendly staff and access to the University Hospital and campus this is the place for you. read more

Perfect for my medical visit. Clean and easy access to hospital Clinic . Great price too

Great place to stay, clean and staff are very friendly. Close to Duke University Hospital, within walking distance.

I stayed at University Inn for about a week. Nice place, I admit. Clean rooms, clean bed/beddings. Nothing to complain there. A few comments about front desk staff. I had very minimal interaction with the front desk staff. Some of the front desk staff members were very nice, and always smiling, saying hello etc. Others didn't bother. They kept either doing their own stuff or watching TV. No eye contact with the customers, no smile. These are minor things but they go a long way. At the time of check-in, I walked in and said, I have a booking here. The front desk lady didn't seem to care, and said: I don't even know you. Now, any person with average smartness would have asked me my name. A smarter person would have looked up the list of customers checking in today, and would have guessed my name (although that was not exactly my expectation). But, this lady chose to say: I don't even know you. Anyway, not a big deal at all. Just a minor comment. Some staff training would help. Overall, a nice experience. read more

I chose this hotel due to the distance it was from Duke Hospital during my husbands surgery stay. The staff at front desk were very helpful and very friendly. My room was very large and clean. I walked to and from hospital as it was a short well lit walk. Highly recommend this motel and will be staying again when we go back for his next surgery in fall 5 stars read more

Very simple but hits all the boxes. The room and bathroom were very clean, and that's a major point for us. We had a room with two double beds and it was pretty spacious. The beds were on the soft side (the type that you sink and slide to the middle) but that wasn't a problem for us. No disgusting throw pillows or quilt on the bed, just the comforter (which was actually a synthetic fiber cloth sandwiched between two sheets) and 4 pillows on each bed. Pillows were on the firmer side, which was nice. Room had a microwave and minifridge, and the hotel had free breakfast. Very close to Duke University and across the street from the hospital. Would stay again. read more

Had a nice quiet stay here. Staff was courteous and helpful. Room was clean. Parking not a problem. The only drawback was that the room faced a lighted parking lot and the blackout drapes did not totally cover the windows. read more

Booked a room here on the 31st with checkout on the 1st...absolutely worst bed I have ever slept in. Told the clerk at checkout...was told she'd tell management of my problem....and went promptly back to her book. No concern what-so-ever. I asked her which bed was the bad one....her reply...the one in your room? I responded with I had a double...then I thanked her..she was quite perplexed with my response..I had a double bed and I chuckled to myself....lol....which one? You understand right? She did not, first made me angry...later sad, imagine not caring enough...to not give a damn...way of this world today. My advice is rent a room next door....there's another hotel right next door... read more

What a pleasant surprise! The staff at this hotel is superb. The beds are comfortable; it was quiet and we had a very pleasant stay.

This was the worst place and the staff is just horrible! I would NOT recommend this to anyone. They harassed me about being handicap and gave out my personal information on the internet. They are the WORST! Talk about price gouging too, wow! Almost $900 for 3 nights at this dump and not worth one penny of it! Horrible, just horrible! read more

University Inn at Duke - No curb appeal at all. The handicap parking spots are on an incline which is counterproductive as hell. - Hotels Near Me - Durham, North Carolina

Looks like this place is need of a reasonable review. First off, unless you're in town for a game, you've probably got a bit of bad news recently and sought out this location because you've got an appointment at the medical center. Such was the case with us... We were so close to the medical center, we walked across the street to check-in the morning of my wife's surgery. That said, I have to give points right off the bat for convenience. There are only two hotels across the street from Duke's medical centers and this is one of them. If you're concerned about being overwhelmed in an unfamiliar city and just want to get your business taken care of, you should consider this location. I parked my car and didn't get back in it for 3 days. There's a hotel shuttle provided that will take you where you need to go, free of charge. Rori is a great guy; ask him where the best places to eat can be found! This hotel is somewhat dated, but I found it to be appropriately priced and the staff was exceptionally courteous. Simply put, they made a difficult time a bit more manageable. Happy thoughts w/ hopes and prayers to you and yours. Hope it all works out! -Neil read more

If you want the Ritz it's not. If you want convenient, clean and close to Duke Medical this is the place for you. The staff is super. There is a shuttle that works out great for medical appointments at Duke and other errands. Prices are good, rooms are large (much larger than next door). I could not find fault. I was there as a Duke patient and stayed for about 6 weeks M-F and will again no question. This is a great place for the location, money, accommodations and super staff. read more

Nice spacious rooms and beds. Wicked nice staff. Could use carpet on the hall for noise reduction but aside from that I can't complain at all. I will stay again if I have an all day appointment at the VA read more

We were in town from out of state to see a specialist at Duke. We were hoping for a shuttle to the hotel from the airport so that we wouldn't have to rent a car, but that isn't offered since the airport is 20 minutes from the hotel. If you call ahead, the hotel does have a cab driver who will pick you up from/return you to the airport for a reduced rate. We did use the hotel's free shuttle service to and from my medical appointments. We seldom had to wait over 5 minutes for the shuttle to be ready to take us or pick us up. It was super handy and saved a lot of money, as I heard someone say that it costs $8 a day to park in the parking garages by the medical offices and the hospital. (Yikes!) The shuttle will also take you to and from local restaurants, which was a nice perk. The people who work at the hotel are very nice and helpful. It's not a fancy hotel, but our room was very clean and the room temperature was easy to control. It was a non-smoking room and you could tell it really WAS a non-smoking room. The room was spacious and the bed was SUPER comfy. Really, my husband and I agreed it was one of the most comfortable hotel beds we've ever had. They have lots of pillows, too, which were equally as comfortable. Our room had a microwave and a refrigerator, which was handy. Though there were many other guests staying while we were there, we never heard people in the hallway or in the rooms next to us, which was nice. Each floor had a soda machine, and they had snack vending machines on the even numbered floors. There was also a washing machine and dryer available on the second floor. We were hoping for a hot tub, but they didn't have one of those. No biggy. They offered a continental breakfast, which was very limited. There were 3 or 4 cold cereals, yogurt, some pastries, milk, juice, and coffee. It was definitely adequate for our needs, though. The rooms are all indoor entry rooms, which felt safe. The hotel only has one elevator, but it is a safe elevator and we never had a long wait. The entrance to the hotel was difficult for us to find at first, as there's not a half circle drive to park while you are checking in. Parking was tight, but we were always able to find a spot. When we have to go back for additional visits at Duke Medical Center, we will definitely plan to stay at University Inn again. It was nice that when we registered online, we were able to choose the medical discount at that time. We never received a confirmation e-mail about our registration, which seemed odd, so my husband called the week before to verify our registration. All in all, a great hotel. read more

Had a last minute appointment scheduled for Duke on Friday for Monday. Called University Inn and was still able to get the medical rate. We got the 2 double beds room and were extremely impressed. Room was huge. Beds were comfortable and each bed had 4 pillows of different styles from soft to firm. The desk staff were very friendly. The shuttle was on demand which I appreciated. The one gripe I did have and it have with every hotel is that the little coffee pots in the rooms never have enough creamers. Our room had none just 2 little sugar packets. Thank god they had coffee in the lobby at all times. I'll definitely stay there again as I'll be back up to Duke a few more times!! read more

Very nice and clean hotel. Only problem I really see is the medical rates they have. They should give families a better discount with what the majority of the patients and their families are going through. read more

Very clean, beds heavenly, short travel from park entrance to room. Have wheelchair traveler....excellent space and logistics....room and bath. Most efficient kitchenette wall. Immaculate. Shuttle service friendly, handy, on time, and knowledgeable. Front desk people pleasant and attentive. Rates amazing for amenities. Parking assigned, available. Will go nowhere else in Durham!! read more

We have stayed here at least half a dozen times during the last couple of years as my wife has undergone procedures at Duke. The hotel is small and the amenities limited...but the rooms are spotless and the staff invariably courteous. One thing I have especially appreciated is that even though my parking privilege is supposed to be while I am a guest, I have always been welcome to leave my car at the hotel long after I have checked out (which has been often necessary since check out time is 11 and my wife might not be free until later). This past week this was nearly 6 hours later. Given the limited space available, I more than appreciated this generosity. I would recommend this hotel without hesitation to anyone. read more

This is the place that you don't want to get when the price and reviews seem reasonable. Slow service... paper thin walls and a quasi renovation. Fake wood floors in the hallways make it certain you here everything outside your room. read more

Excellent location for what we needed. The shuttle drivers were super helpful. Breakfast was exactly what I usually eat. The hotel was very clean and comfortable. read more