A branch had fallen on my car, making major damage. My friend recommended this place and I'm so happy with the outcome. Ralph made it extremely easy by continuously communicating with me and made this a non-stressful situation. The company was fast and efficient with the repairs. The exterior and interior of my car looked brand new. The owners went out of their way to detail my car. I plan on coming back for any other body work. Thanks again! Make sure to ask for Ralph, he will take care of you! read more

Upland Collision Craft - After - Body Shops Near Me - Upland, California

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Car repair shops are a dime a dozen but some stand above the rest. Through my insurance company I decided to go with Upland Collision Craft. From the first conversation that I had with Ralph Perez to the day I picked up my car, Ralph was exceptional. He was on point, he new the business. He explained what he needed to do for my car and kept me in the loop with decision making. He always had time to take my calls and answer my questions. I'm sure he treated all his customers like that. I couldn't wait to pick up my car and see what they did to it. My car was beautiful! His team put the final touched on it. The workmanship was precise. I could not have been any happier. Shout out to Ralph and his team! I hope I can come back later with a picture. read more

great great greattttt service This center was very professional, gave me plenty of updates along the process for repair. helped me with getting to the rental spot for my rental car which was super cool. i was refer this spot to all my friends read more

Collision craft, great business. Great attention to detail great customer service highly recommend them took my Ford F350 for some small repair work they took care of business. Thanks guys.!!!! read more

These guys were our salvation to getting our work truck fixed. After taking it to Upland Collision nobody wanted to touch our truck. Unfortunately after the first autobody took possession and tried fixing it nobody wanted to take a look at it. Ralph promised he would do what was in his power to get everything back to its original state and kept us in the loop each day on the progress. Made sure he sent us pictures of the findings along with the before and after. Make sure you are going to Upland Collision Craft and NOT Upland Collision. These guys are a full service and even did additional mechanical work that was needed. Thank you guys for coming through and making sure our truck didn't fall apart literally. We are truly thankful for you taking a chance in helping us out. read more

Thank you once again to Ralph and all team members at Upland Collision Craft for another excellent job well done! You guys have my business for life. This past job (2005 GTO) was a special one & kind of close to my heart as we were worried it wasn't going to come back to us the way we remembered it. But, to our surprise you delivered our baby back to us even better than we could've imagined & we couldn't be happier! Next project on the list is the F150 We'll be in touch soon. Thanks again Ralph & Ralph and all the great guys at Upland Collision Craft.... you're the best! Check out the pics read more

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Two guys both named Ralph own this shop. They are no nonsense and no games. The work is guaranteed. They started more than 10 years ago but if you interact with them you would think that they just opened two days ago. That's how enthusiastic they are when you speak to them. Awesome shop and awesome work. read more

Getting in an accident is stressful, even if it isn't your fault. My insurance company recommended Upland Collision Craft and I was nervous about how my car would come out. Ralph and his team have excellent reviews for a reason. He went above and beyond and my car looks even better than before the accident. They were thorough, and explained everything to me. I can not recommend Ralph and his team enough. They were one positive that came out of this experience. Thank you. read more

Upland Collision Craft - After. Clean, shiny and beautiful - Body Shops Near Me - Upland, California

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This is my 4th time coming to this location so that should say a lot! Both Ralph Lugo & Ralph Perez have helped me and may I just say I appreciate their help so much! They keep me updated and my car is ready by the time they give me. Safe to say they gained a loyal client with me! I trust my car with them no questions asked. read more

Had The pleasure of taking my BMW to Upland collision craft in order to get some customization done. I couldn't be happier with how everything turned out the entire process from the beginning of the drop off to Ralph the owner taking me up the street and dropping me at the rental place all the way to the pick up time which was exactly is the time he promised me the beginning of the process everything was five star and top-notch. I high-gloss blacked out my wheels and had them fine detail inside and out which was the best that I ever had. I have taken my car to my fair share of customization shops over the years and this was by far the most seamless and most pleasurable experience that I've ever had. For as long as I am in California the only place I would take my car is here! read more

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I have used upland Collision Craft in the past. We took my wife's car after it was in an accident. And once again Lugo and Perez out did themselves with amazing customer service and quality work! They make the experience so painless, I just dropped of my car and picked up a rental. They go beyond to make you happy! I would recommend them for all your body shop needs! read more

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Amazing customer service. Great auto body shop. Ralph took good care of us. My car came out looking good after they fixed it after my accident. read more

I live in Bellflower California but in doing my research all signs pointed to Upland Collision Craft. I am a high anxiety type of guy so the step-by-step communication was extremely important me. Upland Collision Craft provided me the updates via phone or e-mail which include the picture updates of the repair process. I was extremely confident that my vehicle would come out looking great however, was shocked that they were able to produce the new car feeling all over again. My repairs were done right the first time and I really appreciate all of the staff at Upland Collision Craft. I urge anyone looking for an auto repair shop to consider Upland Collision Craft as their first choice. Their professionalism, knowledge of their craft, and most of all COMMUNICATION is something to admire. Ralph thank you for everything and I will definitely be recommending Upland Collision Craft!!!! read more

Months back I got my wheels powder coated by upland collision and then again I recently took my car back into upland collision craft to get a crack on my side panel fixed. As always both Ralph(s) were absolutely amazing. They treat customers as if they are family and will not send your car home to you unless it is absolutely perfect. I will continue to always do business with upland collision craft. Thank you guys for your amazing work. I was over the moon with what my car looks like! read more

Upland Collision Craft - Body Shops Near Me - Upland, California

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My nephew recommended Upland Collision Craft when my vehicle was hit. I dealt with one of the owners, Ralph Perez and he throughly explained what the procedure would be like. He was a champ dealing with the insurance company. The vehicle was a total loss, the insurance company had the three stooges working on the claim but with Ralph's help, I received a fair settlement. I highly recommend this shop, you will be totally satisfied with it. Ralph Perez and Ralph Lagos are the owners, kudos to both. read more

They did such an amazing job on my car. Ralph took care of me and kept me updated on everything. He made the process really smooth and easy for me. I will definitely come back when needed. read more

This is by far the strangest experience I've had with a business. The warning signs were present as soon as I made the first phone call. The lady that answered the phone had a tone as if she was doing me a favor by answering the phone. It's difficult to explain, so you will have to hear it for your self when you call. It's a condescending tone as if I should be on my knees thanking my good fortune that I can have the privilege to bring my business here. At the time I felt that it was that perhaps she was having a bad day. Everyone has a bad day right? So I made the appointment and got the estimate, and I have to say the man I talked to was pleasant and I thought we'll let's give it a shot. My claim was through a major top 3 US insurer , and this shop just happens to be an authorized repair shop for this major insurance company. So needless to say this is easy money, guaranteed payment for services rendered. Then the trouble starts. I called back and I recognized the lady that picked up the phone, and she had the same tone as the first time. I should have hung up, but I asked for the appointment. Then she says, we need a deposit. I said no problem talk to the insurance company, they are handing 100% of the repair cost. She said "no, this can't be covered by the insurance company, we need you to pay out out pocket, just in case you change your mind." I called the insurance company and the rep said she never heard of such a thing and called the repair shop to guarantee them that all costs are 100% covered. So, why would I make a deal with a shop that I don't intend to use? I'm an bewildered honestly. This shop gave up a guaranteed pay out just in case I changed my mind. Needless to say I took my business else where and OMG! It was a night and day difference. If you wan to know where I made my repairs check out my other reviews, and you won't be sorry. Consumer beware, and head the warning signs before it's too late. read more

Great place thank you Ralph for doing an excellent job on our SUV.. it was a pleasure doing business with you we highly recommend you. and the stuff is really nice. we are really happy with the outcome. thank you. read more

I would highly recommend this place. It's all the little things they did that add up. We first brought our car in for what we thought was some paint damage and Ralph took a look at it and realized it was only surface level and scrubbed it away and didn't charge us anything. We knew we would come back here if we had more repairs. Fast forward one month and we have some damage on the front bumper so we bring the car back in. We only have one car, so they gave my wife a ride to her school nearby after she dropped off the car. They kept us informed through the process and did an exceptional job repairing our bumper. The car was super clean when we picked it up and they even gave us some reusable grocery bags! read more

For collision and other damage to your vehicle, Ralph at Upland Collision Craft is your man. They are very accommodating and repaired my vehicle in a professional and timely manner. I would not hesitate to recommend them to anyone. Thanks, Ralph!! read more

My car was hit by a truck a week before the semester for my nursing school started and I was stressed out!! I called several repair shops, and every single one of them were booked for weeks/months. I called Upland Collision Craft and spoke to Ralph Perez. He was EXTREMELY accommodating; they were busy, but he still got me in asap. He communicated and sent updates the entire time my car was getting repaired. He always offered help and guidance when dealing with insurance and rental car stuff, too. I received my car yesterday and OMG she's perfect....prettier than when I first bought her. Not only was customer service WAY ABOVE par, but so was the craftsmanship. Will definitely bring Lexi back whenever she needs to be detailed in the future. read more

I brought my car to Ralph after a traffic accident and they got right on it . I'm a stickler for quality and my vehicles and they met every expectation and some . Customer service was on point and the updates on the vehicle were too. I don't like any parts to be sub-par and Ralph made it happen. Paint job was great and the quality is very nice. I even had a scuff from a plant hitting my car and he buffed it out just to make the car look impeccable again. Everything was done in a timely manner and I could not be happier. If your considering a spot where you can get your car done right , then this is your place . This is my spot always. Thanks guys I appreciate the love you put into your work. read more

Mercury Insurance recomended this place and I'm absolutely satisfied! The Upland Collision Craft crew did an amazing job on repairing n blending the paint with the rest of the vehicle. Thanks again Ralph Perez, I highly appreciate the excellent craftsmanship and customer service you provided. read more

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So many positive things to say about Upland Collision Craft. Big Ralph treats you like a friend. No way would I ever go back to the big name corporate shops with their fake niceness. Ralph keeps you updated on the status of your car. He goes the extra mile for you in many ways. He talks you through everything in a patient and friendly manner. Their prices are good. I've used them twice now, and they've been honest and upfront both times. read more

I took my vehicle to Upland collision craft and they did an AMAZING job! I dealt with Ralph who kept me informed of the progress of my car, he sent me photos and was professional and courteous. I can't say enough about this establishment. Definitely a five star business!!! Would highly recommend. read more

My car was in a minor accident and the insurance company gave me a list of auto body shop options for repairs. I took my time searching all the listed repair shops and Upland Collision Craft had great reviews which I can confirm are all true. Ralph was very professional and made sure to keep me updated on the status of my car. I picked up my car and it looks great! Everyone there was very kind and helpful. I will definitely go back there if ever needed. read more

Ralph and his team did an amazing job on my car!! I had a few dents and scratches on both sides and Ralph said he could take care of it and totally delivered! First his team came and picked my car from my workplace and in about 3 hours returned it at the time they said they would. Not only were all the scratches and dents gone, but my car was also detailed inside and out. They made it look brand new. I couldn't be more happier with the experience Ralph and his team gave me. I recommend to everyone to go see the Upland Collision Craft team for all your collision and detailing needs. You won't be disappointed!! read more

Upland Collision Craft - Scratches and small dents near tire, GONE! - Body Shops Near Me - Upland, California

Best experience I have had with any collision service. They were very helpful, professional and honest. All the work done on my car was completed in a timely manner and I was updated on the progress of it throughout. The work was done to high standards and my car looks amazing. I totally recommend upland Collision. 5 stars!!!!! read more

Great shop After a fender bender, the party at fault's insurance (a smaller company) was accepted by Ralph's shop to repair some damage that had been caused. Ralph's team disagreed with the insurance estimate and fought and won to get my vehicle returned to its status before the accident. He handled behind the scenes communications from the rental car company and the insurance company, making it all the less stressful experience. What's best, the car had lost its charge due to a dash cam I left plugged in during repairs, and the car battery died on me at the gas station. I called Ralph and a 10 minute drive later, he jumped my battery just like that (battery since fine after discovering the issue). I'd definitely recommend Ralph and Upland Collision Craft to anyone, especially family and friends. Thank you to Ralph and everyone! read more

Very happy and pleased to everything they have done with my car. My whole right passenger door side was dented. Not only they greatly fix it but they cleaned inside of my car as well and it looks so good. I recommend them to every one. The lady in the front are so nice and took care of everything. She is so undressing to everything. Highly recommended. read more

Excellent service and very professional! There are two Ralph's and both will take care of you and your car! They will keep you posted on the status of your vehicle and will leave it looking brand new! I took my 2016 Elantra after a fender bender. The hood and the front bumper along with the radiator housing were damaged and now it looks like hadn't been through any accident. It also drives as if nothing had happen. They are thorough and very skilled at what they do. I highly recommend them! read more

Upland Collision Craft - Body Shops Near Me - Upland, California

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These guys are amazing!!!!! They didn't an excellent job repairing my truck. They even performed complimentary services like doing my front alignment, adjusting my air bag system, shampooing my carpets, helped me with the cost of the extended period for the rental I was using and the sales tax and an awesome detail job inside/out. I would highly recommend these guys to ANYONE and would be glad to take any of my vehicles there in the future. Thank you guys!! Daniel Howell read more

Upland collision craft is probably one the most honest hard working body shops around. Both Ralph's (owners) are so helpful , providing updates for your car as they work on it. Very nice and very hospitable hard working group of people. Thank you my car looks and drives great ! read more

If I could give more than 5 stars I would! I had a broken front windshield and the level of service was OUTSTANDING! They not only got the part I needed timely, they went out of their way to schedule an appointment at my convenience to get this fixed. However, the biggest "deal" to me, was that they didn't inflate their cost for the part, nor their labor. How do I know this? I "shopped" around and spoke to 3 different companies (one of which was recommended by my Insurance Co.) and all three were more than doubled of what I was charged...outrageous! In fact, the car dealer I routinely take my car to for maintenance was going to charge me more than double the part, not including labor - and wouldn't order it until I paid upfront. Needless to say, I didn't go with that option! In this current society we live in, not too many businesses operate with integrity and professionalism, however Upland Collision Craft is the EXCEPTION! I am telling anyone and everyone to go to Upland Collision Craft, they are just EPIC! Yes, they have a customer for life. read more

Our SUV needed repairs to a damaged lift gate and a scraped rear side panel. We did a lot of research on body shops in our area before deciding on Upland Collision Craft based on their excellent reviews. After going through the repair process with them, we can absolutely say that their great reviews are very well deserved! Ralph Lugo was totally transparent about how the cost estimate was done and gave us a very competitive price for the repairs. He kept us updated with texts and photos throughout the repair process and had our car done earlier than expected. The repairs were absolutely perfect and our car looks brand new. We were not only impressed by the excellent quality of the repairs, but with the sparkling clean condition of our car, inside and out, when we picked it up. If we ever need auto repairs in the future, Upland Collision Craft will be the place we go. We recommend them very highly! read more

They did a fantastic job on my dad's truck, so good, it looks brand new again. They went above and beyond, great customer service, and amazing quality of work. I highly recommend!!! read more

Let me just start out by saying that if I can give Ralph and his shop 10 stars I totally would . He gave me a fair estimate for my car, and even went above and beyond to make sure that my car was brand new . Ralph kept his word on when my car would be done! Synders quoted me at a 3-4 week fix time , and Upland collision had my car returned to me within a week and it looked brand spankin new! I was totally blown away by the professionalism and honesty that this shop had! If you know anyone looking for work to be done on their car send them to Ralph you will not regret it ! He is honest and fast at getting your car back to you! Once again thank you ralph you totally gained a customer ! Anytime I need work on my car , I will definitely come back and I will be sending my friends and family your way! Thank you so much. read more

I have worked with Upland Collision Craft 2 times, with two different cars over the past 6 years and both times the customer service was above and beyond. Their communication is great. Ralph is a dream to work with. He sends you updates with pictures!!! He is also quick to get on the ball with your insurance company. In my case AAA. As busy as his shop is, he is never to busy to answer your questions and I normally have a lot of them =) He is very patient and wants to make sure you are comfortable and know exactly what is going on at all times. The work they do is just as good as their communication skills. My car is better than when I bought it. I asked Ralph since it was in the shop already if I could get it detailed before I picked it up and it wasn't a problem. My youngest, who is now 4 years old, used all of those 4 years to tear it apart. I almost didn't recognize my car without all of the milk and marker stains. I wouldn't think of going anywhere else for my car needs! I refer anyone and everyone to Upland Collision Craft! read more

Due to unforeseen circumstances I was in search of body shops, Mercury had recommended Upland Collision Craft. From the moment I dropped off my car it was a pleasant experience. The day I dropped off my vehicle, Ralph was kind enough to drop me off at the Enterprise. Ralph was extremely helpful and communicated with me while my car was in the shop. He informed me of how long the repairs would take, exactly what type of parts would be used on my car, and even took the time to send me progress photos. Today I finally picked up my vehicle and I couldn't be happier. If you are in search of a shop, look no further. read more

Definitely recommend this place. I took my car in and Ralph P was very helpful. He answered any question I had and made sure I was taken care of. Ralph notified me that it would take a week for my car to be finished and he kept his word. Ralph kept me updated through the whole process. He emailed me new updates on my vehicle and explained to me on what was being done. My car had damage in the front and rear and with the work that they did it came out looking brand new. If you would see my car today you would have never known the damage it had. I would definitely give this place 10 stars if I could. I am very impressed with their work and would definitely recommend this place to friends and family. They went above and beyond for me and my car and if anything were to happen (which Pray it doesn't) I'm definitely coming back. Thanks again to Ralph P and his team at Upland Collision Craft. read more

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