Best experience I've ever had with auto repair of any kind! After being side swiped, I took my car to these highly experienced gentlemen. Although my insurance company had other shops listed as network, I'm so glad I took it to Upland Collision Craft! They worked out all of the insurance paperwork and follow up and my car came out better than when I took it in. Excellent craftsmanship, communication, service, and expedience! Highly recommend to people who like a business that doesn't suck and takes amazing care of their customers!! read more

Excellent customer service. Staff was very friendly and courteous. My car was ready in such a quick time frame. I definitely recommend this place to anyone looking for work to be done for their vehicle. Thank you Ralph for taking car of my family and I so quickly. You guys are awesome read more

I have worked with Upland Collision Craft 2 times, with two different cars over the past 6 years and both times the customer service was above and beyond. Their communication is great. Ralph is a dream to work with. He sends you updates with pictures!!! He is also quick to get on the ball with your insurance company. In my case AAA. As busy as his shop is, he is never to busy to answer your questions and I normally have a lot of them =) He is very patient and wants to make sure you are comfortable and know exactly what is going on at all times. The work they do is just as good as their communication skills. My car is better than when I bought it. I asked Ralph since it was in the shop already if I could get it detailed before I picked it up and it wasn't a problem. My youngest, who is now 4 years old, used all of those 4 years to tear it apart. I almost didn't recognize my car without all of the milk and marker stains. I wouldn't think of going anywhere else for my car needs! I refer anyone and everyone to Upland Collision Craft! read more

They did a fantastic job on my dad's truck, so good, it looks brand new again. They went above and beyond, great customer service, and amazing quality of work. I highly recommend!!! read more

Let me just start out by saying that if I can give Ralph and his shop 10 stars I totally would . He gave me a fair estimate for my car, and even went above and beyond to make sure that my car was brand new . Ralph kept his word on when my car would be done! Synders quoted me at a 3-4 week fix time , and Upland collision had my car returned to me within a week and it looked brand spankin new! I was totally blown away by the professionalism and honesty that this shop had! If you know anyone looking for work to be done on their car send them to Ralph you will not regret it ! He is honest and fast at getting your car back to you! Once again thank you ralph you totally gained a customer ! Anytime I need work on my car , I will definitely come back and I will be sending my friends and family your way! Thank you so much. read more

My Q60 had some front passenger side damage... I got recommended to upland collision craft by a friend and they did a great job taking care of my car left it like nothing ever happened...... I highly recommend this shop...... read more

Our SUV needed repairs to a damaged lift gate and a scraped rear side panel. We did a lot of research on body shops in our area before deciding on Upland Collision Craft based on their excellent reviews. After going through the repair process with them, we can absolutely say that their great reviews are very well deserved! Ralph Lugo was totally transparent about how the cost estimate was done and gave us a very competitive price for the repairs. He kept us updated with texts and photos throughout the repair process and had our car done earlier than expected. The repairs were absolutely perfect and our car looks brand new. We were not only impressed by the excellent quality of the repairs, but with the sparkling clean condition of our car, inside and out, when we picked it up. If we ever need auto repairs in the future, Upland Collision Craft will be the place we go. We recommend them very highly! read more

If I could give more than 5 stars I would! I had a broken front windshield and the level of service was OUTSTANDING! They not only got the part I needed timely, they went out of their way to schedule an appointment at my convenience to get this fixed. However, the biggest "deal" to me, was that they didn't inflate their cost for the part, nor their labor. How do I know this? I "shopped" around and spoke to 3 different companies (one of which was recommended by my Insurance Co.) and all three were more than doubled of what I was charged...outrageous! In fact, the car dealer I routinely take my car to for maintenance was going to charge me more than double the part, not including labor - and wouldn't order it until I paid upfront. Needless to say, I didn't go with that option! In this current society we live in, not too many businesses operate with integrity and professionalism, however Upland Collision Craft is the EXCEPTION! I am telling anyone and everyone to go to Upland Collision Craft, they are just EPIC! Yes, they have a customer for life. read more

Due to unforeseen circumstances I was in search of body shops, Mercury had recommended Upland Collision Craft. From the moment I dropped off my car it was a pleasant experience. The day I dropped off my vehicle, Ralph was kind enough to drop me off at the Enterprise. Ralph was extremely helpful and communicated with me while my car was in the shop. He informed me of how long the repairs would take, exactly what type of parts would be used on my car, and even took the time to send me progress photos. Today I finally picked up my vehicle and I couldn't be happier. If you are in search of a shop, look no further. read more

Definitely recommend this place. I took my car in and Ralph P was very helpful. He answered any question I had and made sure I was taken care of. Ralph notified me that it would take a week for my car to be finished and he kept his word. Ralph kept me updated through the whole process. He emailed me new updates on my vehicle and explained to me on what was being done. My car had damage in the front and rear and with the work that they did it came out looking brand new. If you would see my car today you would have never known the damage it had. I would definitely give this place 10 stars if I could. I am very impressed with their work and would definitely recommend this place to friends and family. They went above and beyond for me and my car and if anything were to happen (which Pray it doesn't) I'm definitely coming back. Thanks again to Ralph P and his team at Upland Collision Craft. read more

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Upland Collision Craft is the BOMB! Ralph Perez took care of all my needs after my car was damaged. I could not happier with their work, honesty, and integrity. They did a great job. The repair costs were quite a bit more than my original insurance estimate, but they did all the communications with the insurance company and made sure that my car was restored to its original condition. The paint, bodywork, and repairs that were done, all exceeded my expectations! Take your repairs to them, and you will not be disappointed! read more

Ralph and Ralph were awesome to deal with. Very accommodating, friendly and they aim to please. Called Lyft for me to take me to my rental car. Car was brought back to life! After my clear coat were peeling, they put it all back together as if nothing happened. Recommended my mom here already. Will definitely refer more people to them read more

I most recommend to anyone about this place.... Ralph and he's crew made everything happen and fix my van all brand new... top quality in everything they do and Ralph is straight forward and breaks everything down for you to understand the whole process... I thank Ralph and he's crew for an awesome job... my van looks better now than when I bought it from Carmax! read more

Upland Collision Craft - Body Shops Near Me - Upland, California

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Just picked up my Ford Focus after a collision I was not at fault for. I ended up here because Mercury Insurance contracts with them and felt comfortable given the other reviews. I am not disappointed in the least! My car hasn't looked this great in years. They fixed all the damage, washed and waxed it--even cleaned the inside of my car and changed out a burned out bulb in the rear that had nothing to do with the accident. They really took the time to make sure everything was perfect and that my car would be safe and at its best for me when I picked it up. Learning they also do oil changes and mechanical repairs, I know I'll be back. Thanks, Ralph! read more

Upland Collision Craft - My baby all fixed up. - Body Shops Near Me - Upland, California

I've been bringing my car here for years. Each and every time the Ralph's take amazing care of me! My car always comes back superb and look brand new again. They keep you updated on the progress of your car and are ready to step in to help you in any other ends you need! These guys make you feel like family from your first visit. I highly highly recommend them! :) read more

WOW! Impressive work, communication and customer service by all TEAM members. My car was hit while it was parked at work and had some significant damage done to the front driver side. I dropped off my car and was able to pick it up the following week. The process in between was the easiest and the communication on behalf of the staff was excellent, I was informed of every detail in regards to the progress that my car was making, as well as the communication made by insurance; AMAZING! Ralph Lugo even went out of his way and drove me to Enterprise to get my rental car and assisted me in acquiring the rental itself. This was definitely a headache that could have been a lot worse, but for this being my first time going through this experience it was great and I would do it again in a heart beat. I added some additional services to my car; interior detailing, wax, etc. and OMG everything was spot clean including all stains, dents, scratches on the exterior and interior. This is a MUST GO to business, I would honestly recommend to both family and friends! Thank you guys so much! read more

Highly recommend this collision shop! They do outstanding work. I took in my 2016 VW Passat that was rear-ended and it came out looking better than when I got it from the dealership, and they also had it nice and washed when I arrived. The staff is extremely helpful and very professional! 5 Stars!!!! read more

Upland Collision was the best! It was an already difficult situation to be in after getting into an accident and Ralph made everything super easy and fast. I had my car back in a week and everything looked fantastic, just like new again! I would absolutely go back if I needed any repairs in the future. read more

I cannot say enough good things about Upland Collision Craft as well as Ralph Lugo. My daughter was in a 5 car pile up and the freeway and her 2004 Honda was totaled. She got a brand new 2018 Rav4 and within two weeks someone scraped the side of her car in a parking lot. As you might imagine she was devastated as well as still healing from the accident. I took her new car over to Ralph and within 10 minutes it was like new. SO thankful!! Excellent work and excellent service. This is no ordinary body shop....they care about their work AND about the people that they're doing the work for. A BIG thank you to Upland Collision Craft!!! read more

Upland Collision Craft - Before - Body Shops Near Me - Upland, California

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During a stormy night, a tree fell onto my parked vehicle while away from town. After getting most of it repaired by another body shop, I took it to Upland Collision Craft to have the rest of my repairs completed. Their workmanship and attention to detail is remarkable, as the prior body shop (Hayward Body Shop) missed a few things. Ralph (and Ralph) were very courteous through the process and after receiving additional parts from the other shop, had their crew piece everything back together like new. I had dropped off the vehicle before work and one of their employees took me to where I had to go. read more

Had repairs done on my car this past week and I couldn't be more satisfied. I had the pleasure to work with Ralph and he was amazing. He made sure I was aware of the progress and sent photos to show damage before and after. I will definitely be returning for all my mechanical and repair needs read more

Thank you my friend Tamara for recommending Upland Collision Craft. Ralph and Ralph could not have been more kind, helpful and returned my car looking better then ever. They were great in giving me updates on the status of my car. They picked me up from the car rental and took me to pick up my car. They absolutely deserve a rating. Thanks guys read more

Lent out my truck and got it back with a good dent on the quarter panel on the passenger side. I was referred to Ralph Lugo at Upland Collision Craft by family. The whole experience was great from start to finish. Even after my insurance company gave me some hassle, Ralph was on top of it and made sure the repairs were done in a timely manner and communicated with me the whole time. I worked at body shop some years ago so I know what to look for after the repairs were done. Everything came out better than I expected. I even got my truck 2 days earlier then previously estimated. Hopefully I don't have any more accidents but if I do I know Ralph is the guy to go to from now on. read more

Awesome job. They went above and beyond to repair my truck beyond my standards! Definantly recommend!

The guys here are awesome! I have taken my truck here twice after my dad backed into my truck and they fixed it right up as good as new. Not only did they do a great job but they did it in a timely matter, not to mention the customer service is amazing and very friendly down to earth. I wasn't waiting very long at all. I highly recommend this place to anyone! read more

If you need any collision or mechanic work done on your car this is the place to go!! Go see Ralph he will take good care of you.. I took my car there for both collision work and some mechanic work and couldn't be happier with not only the work they've done but also the great customer service they provided... my car is back to new like it just drove off the lot!! They walked me though the process handled everything with my insurance company, they had one of their guys help getting back forth from the car rental office, and took the time to explain everything in detail about the process and what work they would be doing and why.. it's hard to find a great mechanic that is honest with you, they gave me a very detailed list of what they did and how long it took them.. they offered to provide back my old parts... amazing experience, thank you Ralph!!! read more

Ralph and his crew at Upland Collision Craft are true professionals. High Quality craftsmanship and True Customer Service is what you can expect when you take your vehicle to them. I was referred there by my insurance agent after my car was recovered from being stolen, and they did not disappoint. Ralph was great dealing with my insurance agency as well as communicating with me on the status and progress of the work, he even sent me pics!! Not really wanting my car back after someone else had taken it and violated my property, Upland Collision Craft returned my car to me in pristine condition with a "new car smell" and restored my desire to keep the car, and that is priceless. I will definitely take my car back for all my body and maintenance needs in the future. read more

Working with Ralph and his team at Upland Collision Craft was great! He handled all of the communication and paperwork with my insurance so I didn't have to bat an eyelash. He was great at keeping me informed of the repair work throughout the process. I got back my ML350 back in perfect condition, looking just like new. Thank you for the great work guys! keep up the good work. read more

So happy I came here! I got a little scratch on the side of my car yesterday and Ralph helped me out in under 30 mins, I left feeling grateful and happy! Being a woman it's so hard to find good places that offer car service and I found my new go to place! Thank you Upland Collision Craft! read more

The Ralph's did an amazing job repairing my vehicle. They always kept me in the loop and communicated thoroughly. To top it off, I got my car back cleaner than when I dropped it off and they even gave me a little jar of extra paint for minor scratches. Excellent customer service! read more

These guys are awesome... especially Ralph, the owner! I was in an accident. They were quick to take my car, get it fixed, followed up with the insurance company, and got my car looking an driving like brand new! Ralph kept me updated the entire time without me even having to call. I was very impressed with their service and will be using them in the future. They took great care of me and my car! read more

I can not express enough how amazing my experiences with Upland Collision Craft have been. Ralph is ALWAYS professional, friendly, and honest... And he handles everything with the insurance company, which I truly appreciate. I have taken my cars here on several occasions, and each time, the UCC team made my car look better then the day I drove it off the lot! I highly recommend Upland Collision Craft! Thanks Team UCC! read more

I am a repeat customer here. Great quality work, great customer service, great communcation ! Highly recommended ! The best !

Was in a car accident recently, my car was taken to upland collision craft and I am so glad it did I was dealing with Ralph the whole time he kept me updated with pictures and anETA he always responded in a timely manner. My car looks brand new and I love it they even gave me extra paint if I ever needed to touch up and they gave me a life time guarantee. Thank you so much I will definitely recommend them to all my friends and family! read more

I was recently in a minor car accident and when I called to report my claim the insurance company had recommended this shop. I used Yelp to see if they had good reviews because I know some body shops can be shady and cut corners in their work. Well, the reviews were good so I decided to go with the insurance company's recommendation. Met up with Ralph L. He's a cool friendly guy and he broke everything down for me and explained the whole process of how my truck would get repaired. Only a few days passed and he called me saying my truck was ready. I've never had a vehicle get body work done that fast so that made me nervous. So I get there, not only does the work look amazing, they gave my truck a full wash and it looked just about as good as when I drove it off the lot when it was new! So overall, I will use them again and definitely recommend them! read more

I took my car here to get fix and let me tell you all they are very Professional and Always letting us know about the car. Ralph and his team are Awesome. I will recommend this place to Family and Friends read more

Upland Collision Craft has worked on my suburban numerous times now and they always do an amazing job at a fair and reasonable price....we've had our third row seat stolen twice in the last 6 months and they were awesome dealing with our insurance company and getting our seat replaced in a timely manner. They took some dings out, repainted, detailed and made my suburban look brand new! Ralph and his team our the only guys I want working on my cars! read more

Ralph was awesome to work with and did a fabulous job fixing and painting our bumper. Great service. I would recommend working with him as he delivers Raving Fan service! Quick response time and always communicating throughout the process. read more

Upland Collision Craft was referred to me by several friends so I knew when I was involved in my first car accident where I would go to have my car (Lexus IS F Sport) fixed! I was stressed and nervous because I was dealing with the hassle of the other driver's insurance company but Ralph Perez took such good care of me from the very beginning to the end. Ralph helped me with every step and went above and beyond by sending an estimate with photos to the insurance company as well as providing me with updates via email and phone. I felt like I was in great hands. My car with fixed in less than a week and let me tell you, it looks better now than it did before! I was floored when I picked up my car and saw that it was so shiny and there was not any indication of an accident at all, instead it looks brand new now! Thank you thank you thank you to Upland Collision Craft!! I am a lifetime customer and I HIGHLY recommend anyone who needs their car fixed to come here, you will not be disappointed! read more

I was referred to Upland Collision and had my car detailed. They did an amazing job, it looks brand new again!! Ralph was very accommodating for my crazy schedule and took care of my car right away. I will definitely be recommending them to my friends and family! read more