No appointments!!! I got burned by not getting back after I left to run an errand. I don't think I should go to the back of the line waiting for a requested stylist (and another 40 minutes). Probably won't be back! Manager not a friendly person at all! Have not been back. read more

This is a great place and I've been going there for years. Comfortable setting with free WiFi, and my regular stylist does a great job (although other stylists there are very good, too, and I think they hire selectively to provide a quality experience). Management is very cool and personable, too. Highly recommended! read more

Great service - the keep notes about you so they can serve you exactly right each time. No appointments so I can just stroll in whenever I'm ready. Good haircuts too. read more

Pretty good haircuts for a low price. I certainly would appreciate if they had a scheduling system that allowed for appointments. Nothing stinks more than sitting around when you you have stuff to do. All the ladies do a great job!! read more

So, I went back to this place to give it one more try. The owner (well one of the owners) decided to come out and tell me that if I don't remove my Yelp review then he wasn't interested in my business. I told him that my review was accurate and I was not going to remove it. If you think that treating your customers and trying to contain their views is a good way to do business then you are wrong. He also went and had my review deleted since I couldn't remember the account I used. We'll know I am back to update the view so everyone knows. This place does give a great haircut, but that doesn't mean it is a great company, or someplace that you should give your business to. Many different aspects make a company worth your money and your support. This place and the owners view that his time and his employees time is more important than the customers time is just wrong. There isn't grey area here it is black and white. If you say your company is open till 5PM then you should service customers till 5PM. This is an industry standard not only in haircuts but anyone with a retail shop. If you want to treat it differently and make a policy then POST the policy on your website and make people aware. Since you are not posting your policies you are playing the middle to fit your needs and not the needs of the customer. Bottom line this is a haircut and I have wasted enough of my time with this place. I recommend you find a different place. Go with someone that hasn't copied Sports Clips and didn't want to pay a franchise fee but essentially stole the model. That should have been a key indicator. read more

Coming in from outta town and I needed a cut. I was greeted immediately when I entered and the first thing I noticed was the indoor space: extremely clean, nice, and comfortable. I was seen in less than 8 minutes by Rie. She listened to what it is I liked and when I showed her a picture, she was able to execute a great, detail oriented cut with professionalism and skill. Highly recommend this place as it has set a new standard for a great haircut for a very fair price read more

There I was, scathed by the unwavering laceration of Lady Janes' wrath. The "stylist" I saw there must have confused me as the man in the blurry photo she was given of the person who destroyed her village while she was on a trip to the big city. She sought her revenge on my head, and revenge she would have. I went to Upscale in desperation, I had just gotten the worst haircut I've ever gotten in my life, the stylist at Lady Janes could have been charged with a hate crime, as she clearly hated style. Upscale was slammed when I got there, I expected to be turned away as it was only an hour to close, and a horde of people waiting. The gentleman said he could get me in, but I'd likely be seated after hours. I agreed under the condition the stylist I saw was okay with it, as I didn't want to keep anyone past their working hours. I came back an hour and was greeted by Celeste. Much like her namesake, the experience was heavenly. She too couldn't believe what they did to my head, and for a moment I thought she also believed I burned down that woman at Lady Janes' village. I was reassured she could fix what was done. I was in disbelief because they are still trying to "fix" Chernobyl. I gave her carte blanche on what to do with my hair, as it was that bad. I said if it came down to it we could just shave it. She asked a few questions and took it from there. The end result was equivalent to a video you would see where Sarah McLaughlin was singing in the background as a gnarly and tattered mangy dog was rescued, and in the next scene his tail was wagging from a healthy weighted body playing with the kids in the backyard. Upscale is well run, oozes professionalism, and is employed with people who have mastered their trade. Thank you Celeste for making it such a great experience! read more

Great concept, busy place. Husband was shaggy and scruffy, the stylist took him back and gave him the full treatment. Hot towels, razor shave and a great cut. Took care of the eyebrows, ears and sideburns. Prices are worth the value.... read more

Amazing service and haircuts. Wish more cities had a place like this, I live too far from this location now. If I have time, I usually will drive an hour.. just to get my haircut here. Other places don't have the same service like this place. read more

I enjoy this place. I use to go to Great Clips, but got completely sick of how they tried to get you in an out as fast as possible, not really listening to what you actually wanted with your haircut. Here's they will do Shampoo/Condition, haircut, neck trim, and you can add a neck trim with a straight razor, and other services I have not yet taken advantage of. They are decently priced for what you get. Just a few dollars more than Great Clips and far less than a "salon" They take the time to give you what you need and give you personal attention. They are a bit of a drive for me, but I'll go back regularly when I can. read more

My fiancé got a haircut here and the hairstylist did a great job! Expect for when she trimmed some of his beard- that was ok. His beard was not properly trimmed. My fiancé enjoyed the experience and especially the peppermint towel. read more

I now refuse to go anywhere else: I have finally found the one place I want to be a "regular" at. The service is great and it is a couple steps up from the cheesy all-mens-sport-cut places that have popped up. The service is consistent and great. And it all seems to be an extremely reasonable price (considering what my wife says she pays for a haircut!) read more

This place is out-freaking-standing. I have been a customer here for over two years now. I found this place thanks to a coupon book that was mailed to my house. I figured I'd give it a try and I'm glad I did. I've moved since I started going here but still go out of my way to go here. This isn't your cheapo SportsClips/Supercuts/Great Clips experience. Read the name. "Upscale Male". If you are a man and want to look like a man, this is where you go. Yes, there are no appointments taken. Trust me, when you show up there, you'll understand. If you think the pricing is too high, feel free to go to wal-mart and have them hack your hair for $6. Just don't get mad when you get turn down for that job interview or by that hot girl at your office. When you get in, you'll have three options. Wow. That simple. Haircut, haircut with shampoo, or haircut with shampoo and hot towel. I highly recommend the shampoo. This isn't your typical. Spray my hair with water and shampoo and pull my hair as you attempt to towel dry shampooing. This is a "I'm in heaven, give me more, shampooing and massage." I have only received one haircut that I was less than satisfied with. Guess what? I went in the next day, told them I wanted something different, they made the changes at no extra cost. That is customer satisfaction. I found my stylist, Britt. She is amazing. But also know that everyone else that has worked on me is amazing as well. Few suggestions: -try different stylist and find the one that fits your needs. -be as specific as possible with what you want BUT be open with suggestion from the stylist. They know what they are doing. read more

Was looking for a better and more consistent haircut than the common chains that are on every corner. After two haircuts I feel I have found what I was looking for. More knowledgable and capable barbers. I am more confident getting my hair cut here. Have been very pleased with the last two haircuts. They take notes and use them for future cuts. May be $5-$10 more but well worth paying more for a better haircut! Thanks read more

This place is great!!! I have been here twice in the last Two months. It's name truly describes the experience. It's clean, well run and just a great place to get all your hair needs taken care of. Dawn is the stylist that has taken care of me both times. She is wonderful!!! She listens to what you want and then does it. I can honestly say that these last two hair cuts have been the best I have ever received anywhere. I am now a loyal customer! Guys, this is the place to come to for your hair! read more

I went there today after looking at the Yelp reviews and it is truly worth it. The price is a bit more than I expected but it is worth giving it after the service. The person who cut my hair was very skilled ,extremely nice(Although I forgot her name), professional and was very detail-oriented.At the end, my hair cut ,shampoo and hot towel experience was quite great. I would definitely recommend. read more

Been going to Upscale Male since they opened. Used to go to the one on Eola Rd. and moved over to this location when it closed. This place got me over my fear of places like this, I only went to a salon before. But I've never had a bad cut here. The environment is comfortable, adult, and as the name implies -- male. The girls that cut hair are all friendly, and so is the owner who often is working the front desk. Sometimes it looks like their might be a long wait, but even if they have 4 or 5 ahead of me, they usually have 3 or 4 cutting hair so it goes fast. And who minds reading a Men's magazine and watching ESPN while sitting in a comfortable leather seat for a little while? read more

Best hair cut hands down. If you go in ask for Dawn, she made my unruly hair look amazing.

Like the other reviews state, there is an upscale atmosphere that you don't get with places like great clips, sports clips, etc. and it's not feminine like a salon. They use high quality products and provide a decent cut. The main reason why I'm rating this 3-stars is because it's still a luck of the draw place when it comes to the stylist you get. You can request a stylist to cut your hair, if she's there, but it is not really advertised or pushed. They have business cards for the stylists also, but again they don't give them to you, you're on your own to identify your stylist and take one. Another reason UM only gets 3-stars is that some of their stylists don't seem to have the knowledge and customer service they preach. For example, I was in one time and wanted to get the opinion of the hairstylist about changing my hairstyle. She seemed confused and offended that I did not know exactly what I wanted or that I was deviated from what I had done in the past. In addition, I wanted by nape (back of the neck) tapered and multiple stylists seemed to be confused by this term, and they only seemed to understand round or square, which are both styles of blocking. If you look at websites about getting a quality haircut, they all mention tapered napes and their advantages to blocking. Overall, it's not a bad place to get your hair cut and much better than great clips, sports clips, etc. I'm a bit picky so some of my criticisms of this place my not apply to everyone. read more

Today was my first time here at upscale male. I had a great experience! Everything from the modern waiting area with plush leather chairs to the amazing service you receive. My stylist was Dawn who exceeded my expectations with my hair cut. She was very professional as well as friendly. The options you have here are unlike any other place out there that I have ever been too. If you are looking for a high class modern environment with great service and an amazing haircut you must try this place! I am glad I did and will continue to seen Dawn down the road! read more

quality cut, great stylists. I have been there few times, lately there has been 10 minute wait but worth the time for a quality service they provide. Very clean facility & experienced stylists. read more

Today was the first time I ever visited upscale male. I am moving up to that area and wanted to find a go-to place for my hair before I had to settle for the quick places (hair cuttery, supercuts, etc). I had read the reviews on here and was looking forward to a pleasant experience. And my visit was everything I hoped it would be and more. A 30 minute wait didn't seem excruciating at all with the set up of the shop at all. I tried the executive and was very pleased with the cut and the shampoo. It is a couple of bucks more than a hair cuttery cut, but I left feeling like I had a quality cut and with confidence. I went with the straight edge neck shave to try it out as well and it was well worth the extra buck. In short, I'd highly recommend upscale male. And I'm certain that I have found my new barber. read more

This place is great. I have been going here for 7 years I think (back when they had an Eola Rd location). Place is always clean, they have friendly and outgoing stylists, and you get a great haircut at a reasonable price. Because of how popular this place is, sometimes you have to wait, but if you're a regular, you learn to avoid the peak times. They have plenty of stylists, so if you don't have a preference, they usually get to you in under 30 minutes. I see the same 2 stylists when I go in and they are AWESOME. At the risk of having my wait times extended, I will tell you their names....Jackie and Jaclyn. They have been with the place since the beginning and have a great following. If you are an adult male, stop getting your hair cut from those chopshops....spend $5 more and get it done right. read more

Absolutely nothing to complain about. If you go to get your haircut somewhere else you're doing yourself a disservice. All the staff are very well trained and super friendly. I've been going here for years and no matter who cuts my hair it's always an A+ result. Highly recommend! read more

I have never been dissatisfied leaving this establishment. I usually get my hair cut with Beth, and she is wonderful and always does a great job, but last week I had to get a last minute cut, so I had Heather take care of me. She was awesome! All of the stylists are so unbelievably professional, and I always leave loving my haircut! Go here if you want your hair done right! read more

I have been going here for almost a year now. I visit here every 2-3 weeks. I have had many different stylist throughout my visits. Every one of them have done a great job. I have a mid blend style haircut. Every stylist has been very good with keeping the mid blend down and not giving a high and tight like I've experienced at other places. I highly recommend upscale male for anyone looking for a great haircut at a great price. read more

I've been going to this place for about a year and I'm a big fan. Very clean, courteous staff, free WiFi, tv's at every station and good prices. If you have a stylist you prefer, you can request them. I also like that they store which guard was used during your last haircut in the computer so you don't have to remember for the stylist. Finally, I think they are much more consistent in quality than the chains in the area. read more

This place has interesting concept of no appointments and you just walk in. The price is cheaper then most places and they have a few upgrades for few extra dollars. Ask for Melanie, she's a great stylist with an excellent personality. She takes her time and makes sure your hair is done right. Only negative here is a possible half hour wait if u come at busy time. read more

Consistently good service at a reasonable price. Don't risk the super or sport franchises, the good stylists already quit and work here.

Just brought my 8,11, and 12 year old nephews in for their first "big boy" hair cuts. Couldn't be happier with the results! It was the first time these boys didn't come out with awkward mushroom cuts or spikey colics. They look like diaper little gentleman just in time for the family wedding :) The stylists were super sweet and the gentleman upfront was really informative both over the phone and in person. This will be our go-to spot for the boys hands down! Thanks so much!! read more

After several supbar and overpriced haircuts in the city, I started coming here. This is now the only place I am really comfortable getting my haircut when I am home from school. The staff is all very friendly and knowledgeable. Every stylist I've had here has done a great job with my hair and always has helpful tips or suggestions. Though it may be somewhat out of the way, getting a haircut here is definitely worth it, as you get much more than what you pay for. read more

This salon is very nice in terms of location, design, layout, cleanliness, and services offered. More importantly, my stylist there is amazing! My only complaint is the salon's "walk-in only" policy. While this policy may be well intended, it sometimes causes you to have to wait in the salon for over an hour to be seen if your preferred stylist has several people ahead of you. Also, although their website provides their stylists' schedules and a disclaimer that "Requests For A Specific Stylist May Be Limited During The Last Hour Of Their Shift," I learned the hard way (after making the drive there) that this does not necessarily mean you will be seen by your preferred stylist on that day even if you come in *more* than an hour before the end of their shift. Instead, you may be told that, because of the number people already in line, you will have to either come back another day or see a different stylist. In short, this is a nice salon, but I do wish they accepted appointments. UPDATE: After posting this review, I received a telephone call from the owner, who was very kind and thoughtful. After talking with him, I am convinced that this salon cares about its clients and is seeking ways to improve their process. read more

ESPN on all the time, good deals on hair products, and most importantly.... They cut hair well!

I went to Upscale Male after avoiding getting my hair cut for the last few months because I needed to find a new barber. I avoided the salons because of the price, and the chain places in fear of getting a botched cut. Little did I know that this place was right around the corner from my house. I went in on Monday morning and was promptly greeted by the manager who explained their different options and was not pushy at all. Since it was still pretty early and there was hardly anyone there, Britt saw me right away and did a great job. She took her time and kept asking me if it was shaping up the way I'd like, rather than just doing her thing without consulting me. Regardless of which of the three packages you get, the price is going to be less than a salon but more than a chain barber. Personally, I'm MORE than okay with that, given the quality of the experience. The environment is very relaxed, clean, and classy, and in my experience the staff is top-notch. I'll definitely be back when I need another trim. read more

First I must say I've driven by this location a 100 times to many. I get my hair cut every where. High end salons and low budget quick cuts. This place rocks! My stylist (Cassie) was great, a pro with great attitude good conversation and listened to me about my cut. Shop is clean and nice. Price is right and well worth the cost. Give them a try you'll be pleasantly surprised. read more

Very happy with my decision to get my hair cut here. Put it off till the last minute and I was happy to find a good barber who did walk-ins. The wait was about 30 mins as told to me on the phone and when I checked in. That's really not a lot for Friday evening in my book. Cassie cut my hair and took a lot of time to understand what I was looking for in a style since I wanted to try something new. She quickly understood and explained why hair looks the way it does and how we could work to make it look better. It was a great conversation as we swapped stories during the haircut. I'm pretty happy with my new hairstyle and the good lady approves too! The prices for the cut are very reasonable and I'd definitely recommend the place to my friends. PS: I couldn't get the manager on the way out. Since I've seen him respond to reviews... the wifi didn't seem to be working - not really a big gripe since I was there for the haircut and that went just fine. read more

Great service and extra clean. Everyone you encounter here does a GREAT job. No appointments taken however when you walk in and ask how long the wait may be and they will actually tell you the truth! Waiting area has comfy chairs and a big screen. No excuses here...reasonable price for GREAT service...you can't go wrong! read more

I have been going to Upscale Male for the past 4 years now. I enjoy the service and the entire staff. Not all haircuts are alike. Some take longer than others and they stylist will take their time with every client to ensure they get the best fit haircut. Which makes sense on why they do not take reservations. You can request a specific stylist and their schedules are posted online. Maria does a great job. They all do. I recommend trying different stylist out to find the one you like best. For those that go to the Sports Salon, no worries, Upscale has TVs located on every station to help out. I am sure I'll be going here for a very long time. If you do make it in, make sure to upgrade to the shampoo wash as well. Its not your typical wash and rinse. You get a relaxing head massage as well. Its practically the best part and worth the price. read more

I love this place! I have been going here for about 3 years now. After my first visit i didn't return for about a year, only because i was in high school and didn't really care about what my hair looked like, at least not enough to pay 20 dollars for it. Now I go roughly once a month. Easily the best barber shop in the area. I have seen for different barbers and they were all phenomenal! The first person i went to did very good, but i don't remember who it was because that was a longggg time ago. The second person i worked with was Katherine. Unfortunately, she no longer works there. Whats even more unfortunate is that i got my haircut by her probably for a year straight, so when she left I was kind of skeptical about going to someone else. I was quickly reassured by the owner that every single one of their stylists is great at what they do and that i would walk out of there satisfied. He wasn't lying! Kelly is the barber that I had gone to. She was very friendly and extremely professional. What i really liked is that she knew how my hair flowed and cut it accordingly. Before i could tell her the specific way i wanted it cut she knew exactly what to do based on my hair's texture and flow. After Kelly i went to Allison, who i currently go to every time. I highly recommend her! She's very friendly and a great conversationist. She's a little younger than some of the other girls there but you wouldn't be able to tell by how well she cuts hair. Seems like she has far more experience than she does! She is also very knowledgeable about the different products and gave me a great recommendation on what product to use for my hair. One thing that sets this place apart form the rest is, in my opinion, the level of cleanliness. Everything is clean, the place has a very modern and "upscale" feel to it. I think their only competition is Lady Janes which i don't even believe to be close to as good as Upscale Male. If you're in the area and want a good haircut for a more than reasonable price, try it out. You won't regret it. (only reason i didn't give 5 stars is because you can't make an appointment. i understand why and it doesn't change the fact that i will go there, it would just be a little more convenient.) hope this helps read more

Good haircuts and prices but very hard to get into on the weekend.