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Urban Counter

3.6 (84 reviews)
Closed 6:00 am - 7:00 pm

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URBAN COUNTER ATMOSPHERE

What's the vibe?
Casual
Moderate noise
Good for kids
Outdoor seating

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love the brick wall with stamped items from their menu
Maria T.

Hidden gem located in a small strip mall, next to a gas station. It's a small place with sleek urban decor. I particularly like the brick wall stamped with items from their menu. Servings were large... so good value. We ordered the harvest salad (HUGE!) and 3 mini burgers with sweet potato fries. Both very good. I would recommend (for lunch) and visit again.

Mocha Latte
Loren J.

I've been wanting to try this place after reading some good reviews on Yelp. Finally came here with my brother on Wednesday late morning. I didn't expect this place to be situated next to a gas station and liquor store for some reason. It's a good thing tho if you want good food rather than munching on gas station snacks. This small cafe is quite cute and has a rustic feel. The staff were nice. The food was pretty dang tasty and so were our drinks. I was quite surprised. The prices were reasonable as well. You can see them prepare your food which is a plus to me. Would I come back here? Probably if it's one of those on-the-go picking up quick meal moments.

Inside decor with young hungry daughter!
Michael L.

I really wanted to love this place - reading the great reviews and the cool vibe it has when walking in. Rustic decor, very reasonable prices - soft drinks are about 1/2 the price of fast food places at $.99 and $1.09 for small and large sizes We ordered the bacon burger and one of the classics along with a large order of tater tots ($1.99!). The bacon burger was completely overpowered by a ton of BBQ sauce. In fact, I forgot the grilled jalapeño peppers until the end - just thought the BBQ sauce had some heat to it! It was a good burger, just omit the sauce. As far as the classic burger, again good, not great. Why? The burger was overpowered again by a lot of salty mustard and thick, salty pickles The tater tots as others mentioned were very good want to try the fries on the next trip! You will have to wait too as the burgers are made to order. Note to management: we were served our burgers directly on the platter paper - no plate or clamshell. This seemed strange and may be a code violation. A few small tweaks - like have personnel review the condiment quantity and type put on each type of burger and don't serve in-restaurant food directly in the platter liner would go along way. Service was friendly and attentive. Love the mix it up Coke soda fountain too. Also they have great daily specials and a Happy hour from 4-7 where you can get $3 big can beers. Apparently this doesn't apply to their awesome selection of local draft beers though (boo!)

Over cooked and greasy... too bad
Caron C.

Meh, I was hungry and running errands and thought why not. Next time I want an over cooked 1/2 pound greasy burger, I will go somewhere else. Owned by the gas station next door, the kids working there have the personalities of day-old bread. My forgettable burger was $7 ala crate and not anything I would go back for...

Brandon D.

All I can say...wow! Alright, I'm joking...there is a lot to say. What a amazing little place. Nothing you would expect to fine next to a BP gas station and next to a liquor store but I guess that's what these Urban Counters are all about. I haven't been to any other locations but I have dined here at the one in St. Charles a few times now. You'll find a simple and flavorful menu mostly consisting of burgers, hotdogs, salads and sandwiches. Everything is unique. The hotdogs have all kinds of different toppings, the burgers are my favorite. The glazed burger is kinda like their take on a KBBQ burger. It has a Korean glaze sauce, egg, cheddar cheese, caramelized onions and ketchup. Super tasty. Today I tried the Bacon Burger, I was really impressed. The bacon was thick, not too crispy and not too soft. It was just right. If there is going to be bacon on a burger it needs to be perfect IMO. This burger is built a little differently from your common bacon cheeseburger. Cheddar cheese, onion rings, roasted jalapeños (super delicious), grilled bacon and BBQ sauce. The grilled jalapeños were something special. They added a slight spice and smokiness to it. I highly recommend it. If you're into craft beer and want a pint with your burger. No problem. There are usually about 5 beers on tap, all unique craft beers that rotate often. There is always something different on tap when I walk in to this place. Not your typical Goose Island or Sierra Nevada but true micro breweries that produce some high quality IPAs and stouts. A couple quick notes. The tots are tasty. They're really crispy and cooked just right. Also, the meat they use for the burgers are beyond restaurant quality.

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The Burger Local

The Burger Local

4.2
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Best burgers we've had in ages. Hands down when we're visiting Geneva again it will be our go to…read morespots

We tried Burger Local last weekend as it's been on our list for a while. They have a nice outside…read more- close to the parking garage, but it was too hot to eat al fresco. Surprisingly - after talking about the heat - my husband and I both started with the Chili Verde - w/ braised pork & hominy. It was outstanding. A lot of pork, spices and hominy in the dish. There was definitely a kick and I felt it was the highlight of our evening - in terms of food. For drinks - we got the Patio Pounder and Declaration of Independence cocktails - both pretty good. For burgers - we got the Elotes and the Four Pepper w/ the side salads with dill + mustard vinaigrette. Their salad dressing was quite good and next time (if there is one) I would get their salads - just to try more of the dressings. I say this b/c the burgers were just okay. On paper they sounded much better. I ordered mine medium - and it was definitely more well done. And while we love pretzel roll buns - it was too much bread/bun to the ratio of ingredients. It was impossible to eat w/o a fork and knife. Which you think might not be bad, but it felt like too much. And having the burger too done sort of ruined it. However - if ever in the area - I would stop for the chili and the salad dressings.

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Burger on a pretzel roll with a side of Brussels sprouts !
Burger on a pretzel roll with a side of Brussels sprouts !
Chocolate shake

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Chocolate shake

Urban Counter - sandwiches - Updated July 2026

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