Phenomenal team!!! Super responsive with great pricing. They stand by their work and will work with…read moreyou to come up with a sensible plan to fix whatever issues may need attention.

Very disappointed with the quality of work from Veteran Air…read more I called Veteran Air before a major cold snap to have our heat pump checked out. Their technician, Jonathan Scholtz, diagnosed a corroded indoor evaporator coil and low system pressure. He also tried to upsell me on replacing the entire unit -- I should have realized that was a warning sign. Instead, they replaced just the coil. I paid the full amount ($3,233.85 after the veteran discount) and hoped that would be the end of it. About five months later, I started noticing the condensate pan overflowing and draining outside the house. I tried clearing the lines myself, but the dripping continued. Since it took Lisa from Veteran Air several hours to respond, I went ahead and called another HVAC company for help. They charged me a $150 on-site visit fee. The other technician was shocked by what he found: when Veteran Air replaced the coil, they never reinstalled the baffles around it and didn't even secure the coil properly in the brackets. There was basically no way for the condensation to drain correctly. He also confirmed the system pressure was still extremely low. The other techs could have fixed it right then, but they didn't want me to be out of pocket for repairs that should be covered under warranty. They recommended I call Veteran Air back to make it right. Here are pictures of what the other HVAC tech saw. I'm really disappointed -- I expected better, especially from a company that serves veterans. I wouldn NOT recommend Veteran Air based on this experience.

Marc was very professional and helpful. They had our ac up and running very very quicklyread more

I was told the evaluation was a free system evaluation, but the company did not keep their word…read more The initial technician was kind and knowledgeable. He called in a second-tier technician, Daron, who was also very polite. However, after the visit, I was hit with an unexpected $75.00 fee. On top of that, they quoted $8,800 to replace the unit in my tiny 622-square-foot condo. This felt like a classic bait-and-switch strategy, so I declined all services. The technicians themselves were great, but management's dishonest pricing feels like a scam.

AVOID CHAMPION, especially for HVAC. (Update at the end, posted 8 days after my original…read morepost--rating has not changed and AC IS STILL BROKEN). We used them for a couple years and thought they were decent, but their prices have skyrocketed and their service has gone off a cliff this year (found out today they were bought by Blackstone private equity this past February and now it all makes sense). Last week we called their HVAC dept out due to an external water leak outside where the indoor AC units were located in the attic. They flushed the lines last Thursday, one week ago today, and called it good. They didn't charge us as they had just performed this maintenance a month prior and it was still under warranty. Well, Sunday night the unit began making groaning/thumping noises and by Monday morning it was not cooling at all. So we called them Monday morning, and have been trying to get them back out ever since. They no-showed on us a couple days, and then yesterday (Wednesday) a WALL OF WATER started to come through our living room roof/attic floor. We escalated the call to an emergency and they promised they'd come out today (Thursday again), sending official confirmation notices and everything. As I had taken multiple days off waiting for them to come and they did not show, I had a meeting I could not miss today and they told me they could work around it. 2 minutes after their service window was supposed to start, they cancelled on us AGAIN. "Due to a high volume of emergency calls" as if water pouring through my ceiling isn't an emergency! Luckily we had expected this from them by this point and had already scheduled a backup service, who came exactly on time (in less than 24h notice) and is helping us now. Also, their prices are insane. Though they do honor 2 month warranties on their work which is good because we have to get the same thing fixed multiple times before it actually stays working lol. So I guess that's nice of them. I will say, their drain/plumbing team is cool! Gilbert and Joshua were a pleasure to work with for our shower drain (clogged with hard water buildup) and if this company has any redeeming qualities, it's them. If they ever go independent we'd happily work with them again, but unfortunately we no longer trust Champion as a company and will not be using them in the future. Update: last Friday, the afternoon after I posted this review, Champion FINALLY sent out a repair tech. He told us the issue was that the housing for the coil, where it interfaces with the control panel, was not sealed properly, allowing too much humidity to accumulate on the coil. He also told us the condensation drain setup was inappropriate for the size of our unit. He fixed both the same day and told us that would solve the problem. We were so hopeful! Our AC seemed to work again... for a couple days. By Tuesday of this week, however, the temp in our house began to creep up again. By Wednesday, OUR AC WAS AGAIN POURING WATER THROUGH OUR LIVING ROOM CEILING--it was so loud it woke us up in the middle of the night. We called champion out again, and this time a different repair tech came out told me the blower motor for the downstairs unit was out, the area around it was full of ice, and it appeared based on the filters that the motor had been out for some time. 1) how did something as basic as that get missed for TWO WEEKS. 2) why does every repair tech who comes out tell us something totally different? Either way, both jobs (resealing the coils housing + redoing the drain system, and then replacing the blower motor) fall under warranty. But only because Champion was the company who originally messed up the installation and/or installed bad parts. Because they had to order another blower motor, WE ARE STILL WITHOUT WORKING AC. It's been about 2.5 weeks in the middle of August, I am chronically ill, and we have 8 animals who are suffering too. If they ever do actually fix the damn problem, I'll let y'all know.

I have had a maintenance contract with Champion Svs for several years. This year they are refusing…read moreto service my AC. They they are telling me because I had my Heating maintenance in Feb they can not do AC maintenance until September. That is the time AC season is over. When I signed up for maintenance the only requirement was I could get 2 free service calls per year. I must schedule at my convenience because they will not call to schedule the service calls. Now they are refusing to schedule on my availability. Do purchase maintenance from this company because they will do everything possible to not adhere to the signed contract.

Miguel was very thorough and patient, and explained what was going on and all of the options. Got…read morethe AC working again and set up a maintenance plan. Very reasonable pricing. Would highly recommend.

These people are prompt and on top of things only reason I didn't use there services is because I…read morehad a home warranty claim but they gave a second opinion. They were higher than most of the quotes but I called they were there the next day. Highly recommended their service definitely worth the money.

A technician came out last year to inspect my AC and add Freon, and at that time the service was…read morevery responsive and professional. During the visit, I was told that my coil would need to be replaced and that I would receive a quote. Unfortunately, I never heard back and had to follow up myself after a week. This year, I reached out again--my first message to Tony was completely ignored. I followed up a second time and eventually got a response asking for my availability. After I provided my schedule, I didn't hear back again. In hindsight, I'm glad I moved on--I ended up using another company that replaced the coil for about half the price.

Finally an honest AC company. They came and fixed the problem unlike another company that wanted me…read moreto change my pressure switch for $450 after proving it wasn't the problem. It wasn't it problem it was debris in my line. Will be using them from now on!!

I've had these guys come to service my AC more than once & had great service each time…read more Professional, friendly, & efficient. In addition, the owner is a veteran & it's always great to support vets & their awesome business.

Wow, everything is working perfectly now! We made the mistake of calling a competitor to help us…read morewith our issue. We had a back up in our secondary drainage system and the other company applied air pressure to clean the clog which we thought fix the problem. Unfortunately during that process the air pressure knocked out a pipe out of place and one week later we had more water issues. Albert and his team came right in Sol what the problem was and fix things right away. He also offered insight on how to keep it from happening in the future and how to keep the system on. He responded right away to our inquiry and showed up within an hour! Albert explained everything very clearly. Thanks for everything!

JB Aire has been servicing our AC/Heating system for over 10 years. Adam worked past 9 PM to repair…read moreour system so that we did not have to suffer overnight in an extended Texas heat wave. Now, just that alone was enough to lock us in as customers, but add to that, JB Aire's pricing is amazingly reasonable. Thank you JB Aire, Adam and all of your employees for being especially efficient and totally knowledgeable about JB Aires industrial operations and business. If you are looking for the ABSOLUTE best and extremely affordable prices, look no further than JB Aire here in the Comal County Texas area. JB AIRE is a 10 Star company!!!

Replied instantly and actually got here early from the time they promised. Fix everything in two…read morehours! Seth came out knew what he was doing and was extremely professional. Will always call this company for any AC needs.

My wife and I recently discovered that our attic A/C unit wasn't draining properly, and we were…read moreworried about potential water damage. We contacted Texas Air Repair close to 10:00 PM, and to our surprise, someone called us back almost immediately. They were genuinely concerned and got us scheduled for the very next day. Our technician was friendly, professional, and thorough. While clearing the drain line, he found that our system was significantly undercharged with refrigerant, which was making the A/C work much harder than it should. He took the time to explain everything clearly, and we decided to have the system brought back to the manufacturer's specifications to help prevent future problems. We really appreciated the honesty and transparency from Texas Air Repair. It's unfortunate that our home builder didn't show the same level of care during the original installation. We couldn't be happier with the prompt, professional service we received and would highly recommend Texas Air Repair to anyone looking for honest, reliable A/C service.

I personally negotiated this contract and spoke directly with the self-reported owner by phone. His…read morecommunication style was aggressive enough that I had to stop the conversation and ask him to take a breath. I observed that the owner left a kink in the AC line on a brand new system install. I have photos documenting the condition of the line set and wall penetration before it was covered with foam. Homeowners: inspect the work yourself before the crew leaves, document everything in writing, and consider red flags like someone getting agitated at basic questions.

Sunny is very honest and helpful. I had an issue with my unit freezing up and not shutting off. He…read morecame out twice to diagnose and be sure it was the connector that was seizing. Reasonable price and not trying to upsell anything that wasnt needed. I would recommend this company to anyone that needs AC work in the 210!

Sunny and his team were fast and quick with their work! Amazing company that truly stands by their…read morework and delivers outstanding service