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    Urban Pawz

    4.8 (48 reviews)

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    Penney!

    My girl, Penney, came out looking as cute as ever following the wonderful return visit with Alexandra! This is a fun place for your puppers with quality grooming! Thx Alex!

    Brittany H.

    Today was our second visit to Urban Pawz since moving into the area and we absolutely love it! They take great care of Frankie. I've been happy with his hair cut both times! We like to keep our Goldendoodle shorter for a low maintenance look and they do a great job of making him still look like a teddy bear. The staff at the front is always so nice! Thankful to have such a wonderful groomer in the are.

    Time to make another appointment for Gypsy!

    Lori and her crew do the best job with our dogs! Not only is the environment pet friendly because it is cage-free, but you can get an appointment pretty quickly. "Gypsy", my older dog, is not particularly fond of getting groomed, but when she gets to Urban Paws, her whole body literally wags when she sees Lori. Lori is always very receptive and listens to what I would like to have done with Gypsy. I typically get her bathed and groomed and her nails clipped. If I want her groomed differently compared to how she was groomed the previous time, Lori makes note of these requests. I would highly recommend Urban Paws to anyone who is looking for a groomer for their dog. You and your dog will be happy. Don't give up if you don't get a call back right away.

    Daisy After a Spa Day at Urban Pawz
    Tracy D.

    The team at Urban Pawz do a great job. Consistent results and my dog is always excited about visiting, unlike when we used to go elsewhere. The owner is a sweetheart and provides friendly customer service. Highly recommend!

    Scooby Doo after his groom! They even gave him a cute tie
    Sabrina L.

    I took my dog Scooby in for a full groom with Kelsey at Urban Pawz Salon. Kelsey greeted us and went over what I'd like done and had me fill out some paperwork. She was so friendly and the salon looked nice and clean. When I picked Scooby up he looked AMAZING! It was beyond my expectations and Scooby was so relaxed and happy which was exactly what I was hoping for. I always worry about leaving him at Grooming Salons because he is pretty anxious at times and I don't want to overwhelm him or cause too much stress. Kelsey showed me that Urban Paws is the place to go and I have nothing to worry about when it comes to the care and safety of my pup. I will be coming back and I recommend Kelsey to everyone! She's awesome. I met the owner, Lori when picking Scooby up, she was very friendly and caring as well!

    Thai-Hien D.

    This was our third attempt at finding a groomer for our 8 month old mini golden doodle, and they did not disappoint!! The groomer took the time to ask us questions about what we wanted, and when I showed her a picture, she talked me through what we could/could not do realistically. Not to mention our pup Bao was SO happy in the salon. We have found our new groomer and will be back!

    CJ M.

    Thrilled with the grooming Kelsey from Urban Pawz did for Henry today. Lori is the owner and a genuinely nice person who you an tell loves dogs. Kelsey took the time to understand what I wanted for my dog and listened while I explained the prior experiences from poor groomers. She made suggestions that gave me a real comfort feeling leaving Henry with her. I was thrilled with the results and best of all my dog came home calm. They don't groom multiple dogs at once so my dog wasn't crated. I watched for awhile because I arrived a bit early to pick him up. I could watch through a window and while at a distance he knew I was there but didn't get anxious. That's a sign that he was comfortable in this environment. That's a big plus in my opinion. Finally a reputable, professional and welcoming environment for both of us.

    They shaved our beautiful doodle because they got her mixed up with a different dog and gave her that dog's haircut!! Horrible grooming!

    DO NOT take your dog to Urban Pawz! They got our dog mixed up with another dog and gave our dog the wrong haircut! They shaved my beautiful doodle because they got her mixed up with another dog who is a totally different size. Now she will be without her coat into the fall/winter cold months. Thank god my husband arrived in time before they gave our dog to the wrong owner! Our usually groomer Nicole who recently left Urban Pawz was wonderful and this was our first time with a new groomer since her departure and to say it went horribly is an understatement. The owner couldn't even take the time to rectify the situation or take any accountability and instead hid in the back while one of her employees apologized. I'm sure other dog parents can understand that our dogs are truly our babies. We should be able to trust that they will be safe at the groomer. To think she could of left with someone else sunk my heart. Of course hair grows back but we've worked very hard to take care of her fur to keep her mat free and now to think she will have to go through fall/winter cold months without her fur because her groomer did a different dog's haircut on her is unacceptable. In response to the owner's comment: As the owner and leader of your organization you never called me or came out to discuss how and why the mix up happened. You sent your employee out to do that. That is fact. You only called me after seeing this Yelp review which I find troubling and self serving. If it weren't for this truthful review you otherwise wouldn't have reached out. If you didn't discover the mix up prior to the end of her groom you would've sent her home to the wrong owner. So instead of blaming the customer who you've wronged take accountability and use it as an opportunity to change your processes to increase safety and prevent another mistaken identity from occurring. You thinking that not charging us for a botched haircut is some kind of compensation is ridiculous. Not only did you deliver the wrong cut on our dog, but the one you did deliver was horrible as you can see from the photo.

    Carmen the Labradoodle looking gorgeous after her groomer appointment!
    Danett P.

    Took our labradoodle in after trying three different groomers over past year and have finally found the perfect groomer for Carmen. She was comfortable and happy and came out looking gorgeous! The staff was great with asking questions about what we did and didn't like about our last groomers and we will for sure be coming back.

    Huge head and everything else short :(

    I loved the idea of supporting a local business and my labradoodle needed a trim badly! For 100$ they did nothing above his neck. I specifically asked to leave his tail but it is completely cut :( i asked for a traditional labradoodle cut with fluffy legs and tail and got a Frankendog. They said I could come back but honestly just do it right the first time. I won't be going back

    Before
    Litcci H.

    Hands down best pet grooming I've been too! They put him a little tie went in with my dog looking like and old man left with a baby looking dog The owner is super sweet and so are the employees. Left my dog well groomed and smelling really good. My dog was super happy running around the place with other dogs! Love this place I recommend it 10/10 they exceeded my expectations

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    1 year ago

    Our bulldogs love Urban Pawz! The staff are amazing, they treat our girls like family and we couldn't be any happier!

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    2 years ago

    Everything the owner and her team were amazing and I would not take my dogs anywhere else they did a great job nice people

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    2 years ago

    Friendly staff, gave my anxious doodle a great haircut, and he was ready for pickup in just a couple hours.

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    5 years ago

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    Lori H.

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    4 years ago

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    Lori H.

    Carmen is the sweetest! Thank you so much for trusting us!!

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    2 years ago

    Brought my nervous dog in for a nail trim. They helped on a Saturday morning, no appointment required, quick service. I will come back.

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    3 years ago

    Fair prices, very fast, very professional and they're kind and patient. I recommend them always. Glad I found this place.

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    4 years ago

    Hailey at Urban Pawz is the doodle queen! I am sure their other groomers are also amazing as well. Love their work!

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    Lori H.

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    6 years ago

    Great service! Made our pup look so cute! Easy to book, good communication, cute shop.

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    Page 1 of 2

    Ask the Community - Urban Pawz

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    Paws For Elegance

    Paws For Elegance

    3.7
    (100 reviews)

    Always a great experience Staff welcomes us they're great with our pups everything from Nail…read moregrinds, anal glad release, self wash and more Well, priced convenient, friendly and clean Can't ask for much more check them out we highly recommend - And our pups Rouge & Stout Love their staff Coach Shawn

    I do not recommend this place. I tried their self service dog wash. Their tubs are too flimsy for…read morelarge dogs. And their shampoo's are so watered down that it just squirts out like tapwater. If you do go, you need to bring your own shampoo. On top of that, the "shampoo" smelled like something that's used commercially to mop floors. I've never smelled that smell before and a shampoo. God only knows what I was washing my dog with. When I asked the guy why the shampoos were so watery, he said that "they were running low so they added some water so that they would go farther until their next shipment arrived." Despite my better judgment, I also brought my Shih Tzu there for full grooming because she needed a haircut. When I dropped her off for her APPOINTMENT, the person that was going to groom her told me it would take a couple of hours meaning she would be ready by 11am, having a 9a appointment. At 11:15am I called the store to see if my dog was ready. The Store manager answered the phone and informed me that she would be ready around 2 PM because "they had a lot of walk-ins and other dogs that needed to be groomed too". I said well that's why I made an appointment and that the lady that was grooming my dog said that she would only take about two hours and would be ready at 11 AM. This person on the phone continued to argue with me about "you don't know how dog grooming businesses work," among other abrasive comments. I had gone out to run errands during these two hours and was nearby which is why I called. I decided to go ahead and go over there and pick up my dog - in whatever condition she was in. I figured if she was going to be another 3 hours, she was probably still in a cage waiting for her bath. When I arrived, they brought up my dog, who appeared to have already had her bath and haircut, Which made me extra confused - if she was already finished why did they tell me that she wouldn't be ready until 2 PM? When it was time to pay, one of the employees had to go back and ask what the charge would be for the grooming service. He came back flustered and said it would be $90! For a 15 pound Shih Tzu! I asked why it was so high, and he just said that's the price he was told. I asked to see a price sheet and he acted like he didn't know if one existed. Then he pulled out a price sheet that was laminated on a chain right there by the cash register and told me how these were "old prices from years ago" when he first started even though it was on a chain and laminated and right there dangling from the cash register. The price sheet for a Shih Tzu said $65 and up. I would certainly like to know why I was charged $90! Of course, there was no explanation. I cannot emphasize enough how much I do not recommend this place - self-serve or full groom. Save yourself a headache and possibly injury to your pet and go someplace else!

    Mudpuppies Grooming

    Mudpuppies Grooming

    4.6
    (173 reviews)

    Kim and Heather were great. Wall-E was well taken care, great job on the his nails!…read more Well worth it!!

    I'm writing this review so that other pets and pet owners can be spared from a traumatic…read moreexperience. I went in for a simple nail grinding, and my dog came back bleeding. First of all, when my dog showed signs of distress, the groomer immediately started scolding her, as if she was taking her stress out on my dog. Like, WTF? When I tried to step in, she walked toward the door to the back room which was super sus. I could tell the other groomer, who was working on another dog, noticed how bad the situation was getting and stepped in to help hold my dog. So I continued to monitor what was happening. When she finished, she walked toward me with a defensive attitude and said she "trimmed one of the nails too short, but it's not bleeding so it's fine." WTF? I asked her to show me which nail she meant, and she couldn't even identify it. When I saw it, it was trimmed really short and clearly looked painful. No wonder my dog was in distress. Then, as soon as I got into the car, I noticed bleeding on her back paw. I ran back in and told them my dog was bleeding, and again she got defensive, saying "Where? Where?" and tried to yank my dog's paws to check herself. When she finally saw the bleeding, she grabbed some kind of ointment or quick-stop powder and said, "Accidents happen." Uh, no. This wasn't an accident, it was incompetence. Honestly, her license should be reconsidered given her hostility toward animals and lack of technical skill. There was even more BS that came out of her mouth, but I won't bother including it here. Someone like her should not be handling pets at all. I was speechless at how unprofessional she was -- and even more shocked to learn that she is one of the owners, based on the photo here on Yelp. I would never recommend this place to anyone.

    The Scooby Shack

    The Scooby Shack

    3.4
    (44 reviews)

    the scooby shack in lake oswego is stellar!! i have used their daycare and boarding facility for…read morethe last 3 years and have never had anything that caused me to be concerned about my two dogs' care. i can't even count the number of times the staff has been a+ in accommodating my needs when it comes to leaving my two dogs with them. i have been a tough client to deal with in terms of accomdating my schedule. i run a business that doesn't always allow me the luxury of picking those two pups up at "end-of'-day". everyone has been so helpful every single time!!! my two pups always get excited when i tell them we are going to scooby do, ( i know it is shack but can't help but say "do") they stay many nights with last minute call to scooby shack and have never had any issue where they don't accomodate me. thank you scooby shack!!! you all are a+.

    I was truly disappointed with the inexperience and ineptitude of the front receptionist who doubled…read moreas phone agent and dog watcher. He really didn't seem engaged whatsoever in his position and couldn't answer basic inquiries. The small dog room was equally disappointing in that there were 3 visible puddles of urine left unattended, and the dogs were apparently left on their own, excepting for occasional check-ins (supposedly every 15 minutes or so) by that same front desk employee. When asked if the dogs got to go outside, he said "not really", so it appears they are stuck in a small room with little stimulation or oversight for hours on end. We won't be using Scooby Shack for either doggie daycare or boarding as originally anticipated.

    Urban Pawz - groomer - Updated August 2026

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