Going through a weather crisis, I had to call them to remedy a situation. During a recent stormy Friday, our office restroom started with a floor drain backup (https://www.yelp.com/user_local_photos?userid=saJuyv784apZzH--psHZ3Q&select=otTnijkPTXNwpfjJlYx3ZA) which became a toilet geyser four hours later. I called this plumbing company, leaving my name and number with the receptionist. She told me that the technician would call me within the hour. Not getting a callback, I called again four hours later and she told me that the crews were swamped, literally, and would not be available until tomorrow at the earliest and more likely Monday. I called Monday, speaking with her again, and made an appointment for Wednesday morning as they were booked with other emergencies for the next two days. Anticipating a Wednesday visit, I was surprised when the technician called me Tuesday around noon. He offered to come to our building within the hour as he was in our neighborhood. Meeting my coworker and quickly discovering the cause, he called to explain the problem, the needed repairs, and an estimate both cost and timewise. I agreed and he started on it a little before 3 pm. He called me after finishing and returned my keys before taking my payment information. Thank you, Vincent, for coming out and remedying our situation including replacing a missing/stolen sidewalk drain cover. I appreciate the explanation and hope it'll be a while before I need to call them again. read more

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Worked with Urgent Rooter today on a rental property and they were great. I've worked with them in the past on multiple projects and will continue to in the future. Staff is great, pricing is reasonable, and they are reliable. read more

Everything you could ever want in a plumber - fast in response, easy to schedule, knows his craft, and with extremely competitive pricing. We got a quote from a plumber we had used in the past for some dishwasher repairs, but my gut told me to get a second quote. I am glad we did because Urgent Rooter came in 40% cheaper than our prior plumber and got all of our work done QUICK. While I hope we do not have to call them again, I know that, if I do, we will definitely be in good hands. read more

If only I could do less than one star. Do not trust this company! I had them come two years ago and they charge $200 to clean the roots from the pipe. It took about 20 minutes. I called today for the same maintenance and they said it would be $500! I said that is crazy and was told that it's after hours and the smallest charge is $375. But they NEVER said anything on the phone when I called. NOT HAPPY! read more

THE BEST! They came on a Saturday within a couple hours of calling and completely replaced a busted water heater. I don't know if they keep them in stock, or just keep one on the truck but it was done FAST. Great price too - they could have charged me double and I'd still have paid it. read more

I got an estimate from another plumbing company that I thought was too high, plus it seemed like they were focused on trying to upsell me on things (like complete replacement of the bathtub faucet) instead of just addressing the original problem, a leaky bathtub faucet. After seeing Urgent Rooter & Plumbing's trucks parked in my local area, I decided to give them a call and I'm glad I did. They were very responsive and helpful and provided the service at less than half of what the first plumbing company quoted. I'll more than likely switch to Urgent Rooter & Plumbing for any future needs. They're a great local business and provide excellent work with great value! read more

Howard came to my rescue on a random morning. I was trying to fix a leak myself and bought a new faucet. Short story, I don't know what the hell I'm doing and made the leaking worse. In a panic I called Urgent Rooter. Howard was at my door in about an hour. Their inspection fee was $250. This fee gave me an education. Howard showed me which tools and washers to use to prevent leaking and how to turn my main water back on slowly to protect the pipes. He also told me all the things not to do, to protect the plumbing in the walls. Education is priceless, so for that I am ever grateful. read more

Well, nasty and dirty plumbing issues are like pimples that pop up in a surprise. For those of you who are not a pro, leave this task to a competent and reliable rooter & plumber. That's why I only hired experienced and licensed plumbing specialist. Often time the issues may take me hours to fix, but they could be resolved in minutes. UR&P sent Howard to the rescue. Yes, it took Howard about 1 hour to unclogged and drained the sink & toilet. He quickly determined the problems, explained what caused the problems, and got rid of them promtly with proper tools and parts. The service charge is reasonable and competitive. Unfortunatly, the main pipe was damaged badly underneath the flooring materials which it can't be done within hours. Howard was so easy to work with, and he has offered a free revisit in the future to check on the pipe for replacement if I decide to open up the flooring. He quickly helped to shut off the main water supply to temperatly stop water leakage to prevent further damages to the flooring. I truly appreciate his kind advice and effort!! Overall, it's totally worth it for the time spent and experience. HIGHLY RECOMMENDED!!! read more

Dear Albert, Thanks for your reply , I don't need any refunds or any adjustment for the service cost. We all see your service truck on the street everyday. So please be honest to all your clients, your clients are the property owners not the management company. Sincerely, Julie read more

Very good service and quick. The quality of work was good and service person (Howard) was very helpful and nice. The value, it was a fair price. Highly recommended. read more

My garage flooded in the beginning of December, before the atmospheric river craziness. I asked my "go to plumber" to take a look and after diagnosing the problem, he said everything was fine, and the cause of flooding was my house's low foundation. I was skeptical but shrugged it off because I had been using him for years. 5 days later, when the next storm came, not only my garage, but my backyard and downstairs bathroom started backing up. I didn't call my guy again bc it had to be more than my house having "a low foundation". So, I yelped and found Urgent Rooter. I called at 12:30pm, the guy that answered said someone would be at my place between 1-3. By 1:05, Vincent arrived. Vincent was extremely friendly and eased my anxiety by saying he'd find the problem. 15 mins after looking at my gutter and the main drain, he said I had a clog. He ran a snake machine down the main gutter, and within 10 mins, pop!, all the water drained from my garage, bathroom and back yard! He continued to run the snake for another 5-10 mins and said it was fixed. Since then, the Bay Area had crazy storms and my place did not flood once! I am super happy w their service and it's the best money I spent. Definitely recommend Urgent Rooter! They're fast, friendly and reliable! read more

When you have a sewage problem it's one of those things where you are at the mercy of the first company that comes out. Unfortunately I paid a pretty penny for their service. I had a sewage backed up and someone had to come out and snake the sewer line immediately. They were the first to respond and agreed to have them take care of the issue. Few hundred dollars later they snaked about 40-50ft and it cleared the clog. If it wasn't for Mr. Li I probably would have left them 1 Star. As to why I say they were expensive? I had another clog at a different property and they snaked about 80ft of it for only a couple of hundred dollars. So be forewarned. read more

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Urgent Rooter & Plumbing - Plumbing Near Me

My mom passed away right before COVID so her house hasn't been occupied. I plan on moving in & noticed the backyard sewer was backed up. I called several plumbers & Urgent Rooter was the one who could come that day. Mr Lee came & unclogged the drain. After he left, the kitchen drain clogged so he came back the next day. Because the water isn't being used there was rust in the drain & he was able to snake it out. I paid $350 each visit. I'm not tech wealthy so the price was expensive for me but all plumbers & tradesmen are expensive in the Bay Area to us natives. At least these guys come quickly & are fast. Then my bathroom shower started leaking so I called again. This time Howard came out. He couldn't fix the problem but told me what was needed. If I have an emergency faucet or drain issue again these are the guys to call. read more

We had a leak in the bathroom and needed someone quick to come and fix the problem. Within the hour, they sent someone out and problem fixed within 20 minutes. read more

Woke up to sewage overflowing out of the bathtub. Plumber was here within the hour and unclogged and serviced the plumbing in under 1.5 hours. Very efficient service that allowed me to continue working remotely in the other room. read more

I have used them several times during the past years to unclog my main drain, which can get clogged with tree roots. It's get expensive, from $150 to $250 lately. read more

Huge thank you to Albert and Jackson! Our kitchen sink had a severe and anxiety-provoking flooding incident suddenly yesterday morning (water came sheeting out from where the cabinet meets the floorboards) while I was doing dishes.... I recalled seeing their vans in our neighborhood, so I looked them up on Yelp and called right at opening time (8 AM). Albert picked up right away and Jackson came to the house at noon. The P trap issue was fixed at a very good price along with excellent explanations of the whole shebang. Super efficient, informative, funny, kind. Will be putting them into my contacts! Thanks guys! read more

I've used Albert several times for plumbing repairs and he's always been prompt and pleasant in responding and keeping appointments, thorough and skilled in his work and fair in pricing. He just recently replaced a utility sink with it's faucets and drain, reworked the plumbing under a sink which had not been properly installed the first time, fixed the hot and cold lines under a sink and repaired a leaking copper pipe junction and all the work was excellent. When his partner forgot a detail he made sure to come back and take care of it quickly. read more

We've used them several times to clear tub drains and side yard drains. The drains always work great after they come, and for many years after, but then they clog again. Because that's what drains do. So then we call these guys again. read more

They are the next - came to fix what seemed like a simple issue but found others that needed attention after the PRIOR plumber had missed a bunch of stuff. Great and timely service! read more

I never thought I'd be writing an un-glamorous review on Yelp, although plumbing/rooter service could be glamorous to some people. For most recent household emergencies I've turned to Yelp to find the right company to help out. And once again.....success! Looked up "rooter," found many to choose from, and after going through the reviews I chose Urgent Rooter & Plumbing. They were easy to schedule an appointment, came right on time, pricing was very reasonable, and now our lives are back to normal. Surprisingly quick and easy. Love that! read more

One Saturday afternoon our kitchen sink decided to stop holding any water... basically, the garbage disposal finished breaking (it was already partially broken) which caused the sink to fully leak. My dad asked me to hop on Yelp and find a same-day plumber and I chose Urgent Rooter & Plumbing from the great reviews. About 45 minutes after we called Urgent Rooter, their truck showed up with two nice guys (who did not seem to speak much english). They got to work pretty quickly and about 1 hour later and $200, the sink worked like new! We luckily had a new garbage disposal ready for installation but I would guess they could have provided that if we were not so prepared (though too lazy to install it before it became such a big issue!). They cleaned up the whole kitchen area where they'd worked, took out the trash of the empty garbage disposal, and even took out the rest of our kitchen trash too. Overall, great service and a kitchen sink that works!! :) read more

Try to avoid this service, Howard came and he's a scammer. He cleaned the clogged in 20' but kept going with the drain cleaning machine for 2 hours more to justify the scam and the rate they charge. I saw when this happened and the guy was rude and wouldn't talk to me when I was clearly telling him his work was done and why keep doing it. They do the job, but they'd add time to their bill for nothing. Furthermore, he was saying, I run it 80 feet, when the distance for the clean out to the main is less than 30'. He thinks people are stupid, but he met someone like me, who works in the construction industry. I just don't have to tools to do it. read more

Great service and fast! We had a blocked drain issue/emergency. Howard came over even sooner than promised. Super pleased. Thank you. read more

As I noted in another review, I manage rental properties for a living. I've used several plumber / rooter services over the last 20 years, and when my old vendor tried to get funny on me (raising prices) I went searching for another. I came upon Urgent Rooter & Plumbing through the yellow pages (remember them? They're what Yelp! replaced). Have been using Urgent ever since. They are fast, get problems assessed quickly, and get things fixed right the first time. And rates are extremely reasonable compared to other plumbers I've used in the past. They've made it onto my short list of "first call" vendors. Call 'em - I don't think you'll be disappointed. read more

Albert took advantage while I was out to work and charged us 2x for replacing our water heater. I will never use urgent rooter again and neither should you. They are total their scam artists. read more

Excellent work, quickly resolved and super prompt service replacing a kitchen faucet, on Saturday late afternoon, on a holiday weekend and amidst the pandemic. read more

Efficient, honest, courteous, and inexpensive! This man is a bargain and saved us when our garage was flooded. Also, he gave great advice, had top-of -the- line equipment, and had been doing this for 30 years- he knows his stuff. We will definitely be using him for sewer maintenance and all future plumbing jobs. read more

The technician Howard was great in explaining the work and issues I needed to consider, and in clearing the clogged line.

Howard is a very professional and knowledgeable plumber. He did a great job on my clogged bathtub drain and gave me a 30 day warranty if it clogs up again. I will definitely use him for future repairs. Thanks Howard! read more

Kudos to Howard for his prompt and courteous attention to our rental's plugged kitchen sink drain. Although it required a relatively simple snake, our renter was delighted with the service, stating that "he also did a really nice job following Covid-related precautions and (as always) left everything neat and clean." Can't get any better than that! Recommended. read more

When there's something foul, on your garage floor, who you gonna call? Urgent Rooter & Plumbing, that's who. On a recommendation from our neighbor I called and spoke to a woman in the office. She told me that Mr Lee (Vincent - the supervisor/owner as far as I could tell) would call me back in 10 mins. He did (well, maybe 15 mins later). I explained the problem and he said he would be round by 4.30. He showed up early and now at 5.20 the problem is fixed. He had to root the sewage line from the street into the house to clear a big blockage - now all sorted. Truly amazing service. From calling to having problem fixed was less than 2 hours. Plus he was friendly, courteous, funny and reassuring - and the price was extremely fair compared to a bigger firm. This is a genuine San Francisco neighborhood business - I hope you never need to use their services but if you do you'll be in excellent hands. read more

Always on time, super capable and reasonably priced. I have relied on this business time and time again and never been disappointed. Can't say enough good things about this business. read more

I had a leak under my sink in the kitchen, and unless it was fixed the new dishwasher installers wouldn't replace the washer. Urgent Rooter came to the rescue. They responded on the first ring. The Plummer showed up at my door in less than 30minutes. He thoroughly checked the problems, and it turned out there were many leak problems. He gave me a great discount since the original out of pocket was significant. Two hours later, no more leaks, and the drainage is excellent. Thank you Urgent Rooter!! read more

Caveat emptor!!! Punctual but a total rip off. Wanted to charge $60 for a $25 valve that probably cost them $18 (in bulk). Shop around. You could easily save a few hundred dollars. Hired a competitor whose quote was 20% less and I then gave that plumber a decent tip. read more

Ok so I didn't actually use these guys' services BUT as I prepared to wash my bike today one of their employees walked by and, noting the greasy work ahead, kindly offered me a pair of disposable gloves. Take it for what you will, yelpdom. read more

We've used these guys for years and they've handled multiple plumbing problems in different properties. They're always courteous and professional. We called Howard in the morning and he was there 2 hours later. He unclogged our kitchen drain quickly and didn't leave a mess. 10/10 would call them again. read more

Mr. Lee was wonderful, professional, and honest. He came quickly and solved my drain problem in less than 30 minutes. So I was very impressed. He is worth the $ and fair pricing. read more

Both toilets in my place were backed up so I called Urgent Rooter & Plumbing. Mr. Lee came out, told me that I had a clogged pipe and that he "couldn't help," but that he would still have to charge an inspection fee. "OK, how much is the inspection fee?" I asked. "Um, let's say $150," was his reply. $150 for five minutes and refusal to do a job that they clearly list as one of their areas of expertise! The next day I called Genteel Plumbers and they were able to unclog my pipe in 20 minutes (and their inspection fee is only $49--less than a third of what Urgent charges). Toilets are working fine now. If you want a plumber who can actually do standard plumbing work I'd suggest not contacting Urgent Rooter. read more