I can never figure out why a business providing a service does not return calls from people needing…read moretheir help. Is business that good? But, I'm kind of glad it took three calls before I reached someone at B&B Appliance Repair. It wasn't an emergency, but had it been, they would have been out there the next morning. Instead, the owner coordinated with my tenant, and the stove was fixed in a timely manner. The bill was sent via text to me which allowed me to stay home and tend to other matters instead of driving 60 miles to Winchester. I own a duplex which means I have double the number of appliances. I know who to call next time one needs repairing. And I'll bet anything, I'll have to call just one time.

I was at a loss as to who to turn to when my Maytag washer- only 1 1/2 years old - stopped working…read more So I went to YELP, which I have turned to many times before and have always been satisfied. I reached out to B&B Appliance. They reached back out to me within 5 minutes and asked when I would like them to come. They were upfront about the cost for coming and when I said tomorrow, I was shocked to get a reply saying no problem. They said between 8:30-9 am and they arrived within that window. It took them no time to find the problem. They had to order the part and said it should be in by Thursday, and they would call that morning (today) with an ETA. True to their word a call came in early, and we were told between 11-1. Once again, they came in the time quoted. They talked with my husband for a while and discussed the type of issue we were having, saying it was not the first time they had to replace that same part in a Maytag. My husband was very satisfied with them. Rest assured if we have any future appliance problems, they will be the people we call. If you want a reliable company, who says what they are doing and takes the time to explain what happened, then call them! My husband and I are both very satisfied with the service we received. THANK YOU, B&B! Great work and Great job.

This is by far the best maintenance repair company in northern VirgIndia. I can't say enough about…read moreRob Zafari. He's knowledgeable, trustworthy, and will go the extra mile to make it right. He's incredibly responsive too . Trust me, this is the company to call when you need appliance repair.

Fantastic! Came right away, fixed the dryer, gave us advice for how to keep the dryer going. All…read morebefore noon. Highly recommend.

I will never use them nor would I recommend them to anyone. I contacted them via Yelp messages…read more Knowing exactly what I need to repair the oven part of my gas range. I needed an igniter. So he comes and charges $99. And it would go towards the repair if decided to move forward. He comes and takes about 5-10 minutes and tells me it is the igniter and it would be $347. for total. I already had done my research and know that the part is $35 and I could pickup from a local appliance part store in Montgomery County. Or order directly from Whirlpool for under $50. So when I asked him how much is the part, He said $149. Then I asked him if he had the igniter already or would he have to order it? He said he's prepared & has it in his box. I had then asked him to see what it looked like. That's when he tells me " I cannot show that to you, I have already told you too much information about it." That's when I put an end to it. I will not put up with shady business people, businesses allowing this. I paid the $99. As first agreed and told him to get out of my house. He is an older man that needs to realize that people ( no matter the gender or race of their clients, potential and now-Never). Do not assume that the general public do not research before they reach out to you from online!!!!! The only good thing I will add: The early on communicating about eta arrival. That is the only thing he was good about. And he used my paper towel on the counter, and left the dirty used ones on my counter. The nerve! I would have NO stars, if allowed. So this is the only reason why it has a one. I shouldn't have even paid the $99. In my opinion due to the whole dishonesty. But he was in my house already.

Service has just been reputed for next week. CLOVIS arrived…read moreearly on Friday after his first visit on Monday and he ordered the parts. He was efficient and did the job in only two hours repairing my washer so it no longer leaks water out front door; repaired my dryer so it gets hot to dry clothes. I highly recommend Doctor Appliance. (Samsung upright washer and dryer).

After considering bids for a dishwasher issue we were having we had Sunny come out and take a look…read morefor us. What drew me to Expert Appliance Services was their stellar rating here and customer satisfaction. Everything was quick and efficient and the problem for now appeared to be minor. I appreciate the effort Sunny took in coming out and helping us. In the future we will definitely come back to the company for when it necessary to help us fix whatever may break next!

Hello everyone, we had Sunny come out and inspect our Samsung fridge, which our ice maker had quit…read moreworking years back. Sunny was able to quickly diagnose the problem and order the needed replacement part. He came back a second time, with replacement part in tow, and quickly made the repair. I've never been so happy to have ice in my drinks!! Should have called Sunny years ago .

For the past 15 years Mr. Singh has been our go-to guy for our furnace, AC units, washer, dryer,…read moreand microwave. From replacement to repair to maintenance, he is the only person that we call for help. I will let my broken washer sit in locked mode with the clothes mildewing inside until he can fit us into his schedule. Why? Because we trust him to be honest regarding the repair options and to be fair about the price. Mr. Singh has not steered us wrong in the decade+ that we have known him. We highly recommend US Appliances Services!

Mr. Singh has come and worked on our washer and dryer twice and has been extremely punctual, honest…read moreand helpful. The first time he recommended replacing the machine and the second time he replaced the malfunctioning part (which he happened to have on his truck). Very friendly and excellent price structure.

Great to work with and Dan I very honest about his prices upfront. Give him a call and you won't be…read moredisappointed.

I reached out on Yelp after the installers contracted by Costco botched my dishwasher installation…read moretwo times. In just 20 minutes, Dan installed the dishwasher correctly. Dan was easy to communicate with and his estimate was exactly what he charged.

Update to my previous review: I was contacted by the business and was told that the reason for…read moretheir lack of communication was due to being a victim of a cyberattack. As I had no other way to verify this, I took them at their word and accepted their explanation. For full transparency, however, it is worth noting that this communication came less than 24 hours after I had posted my initial review. The repair technician arrived at my home the same day, and spent approximately 90 minutes going back over the previous repair work and going much more in-depth in this second go-round. After completing the work, he explained what he did, what he found, and then ran a cycle through my dishwasher. The next day, I ran another cycle, and the leaking issue had been fixed. As I am someone who does believe in giving people and businesses second chances and opportunities, and because I have seen them perform excellent and professional work before (see my original review), I am likely to give them my business at least once more to see that this experience is an outlier and not their typical course of business.

Friendly, prompt, and honest. Came out same day and did a very honest assessment of my fridge…read more Told me the exact issue and proved it to me.

A few weeks ago, I noticed my brand new LG dryer had started making a grinding noise whenever we…read morewould run it. I reached out to LG customer service to request a repair and they outsourced the job to this local repair shop. The technician showed up at 6 pm (outside of the designated repair window), spent 60 seconds looking at the dryer, and was unable to recreate the issue in real time. Which is fine, the sound is intermittent and that is no fault of his own. However, I took a video of my dryer several days prior and when I showed him the footage, he openly agreed that the sound was atypical. But instead of looking into it further, he left in a rush since it was already late. 24 hours later, the noise was back and I reached out to LG Customer Care about follow up service. However, they are now refusing to send someone back out because this technician claimed the issue was likely caused by dirty vents. So you be the judge. Here is a video of my empty dryer 5 days post service.

Avoid this company…read more LG sent this company to my house to look at my dryer that is throwing a D80 error code. During the initial call, the technician automatically blamed my dryer vent as the problem on the phone even though I told him multiple times that I had the dryer vent line serviced and verified that the dryer was pushing air at an adequate speed. He was extremely rude on the phone during this call and hung up on me after confirming a time frame to arrive. He did not call me ahead of time to notify me that he was on his way and showed up to my door 45 minutes before the end of the window. When he finally did arrive, he looked at the dryer vent line and pulled lint out of my dryer which was clearly an issue, but ultimately refused to diagnose the issue further even though I showed him a picture of the error code from earlier in the day produced using the dryer's diagnostic mode and several weeks ago during normal use. I ultimately had to kick him out because he was arguing with me the entire time he was there and insulted me by saying I needed to see a Doctor when I told him to leave. A normal appliance repair company technician would have been respectful from the initial phone call, called ahead of time to tell me he was on the way, and actually diagnose the issue properly instead of deciding ahead of time what the problem is without listening to my concerns.