Came here for a passport appointment. We got here about 10 minutes early and they took us right…read moreaway. Super efficient and easy process. The person helping us was Winnie and she was very knowledgeable, friendly, and great to work with. We had booked a photo service with our appointment, they will take you to the back room to take a photo and make sure it's to your liking before they print it. After we left, we realized we had left my son's jacket on the counter. I called the store and asked if they could leave it in the front lobby for us to pickup later as we would not have been able to come back before they closed, and they were able to accommodate our request.

Wow! This is probably the best service I've ever received at any post office in my life. We…read morescheduled an appointment for our 3.5 month old to get his passport and it went so smoothly. I realized last minute while reading the forms again that we needed a photocopy of his birth certificate as well as our IDs so I called and reached Kevin. He was very kind that it was all covered with our passport appointment. We got there on time and it is at a beautiful location with a short line (miracle?!) We were helped by Nick and he was such an all around fantastic person! The process went super smoothly and he got a picture of our swivel-headed infant on the first try!! I packed toys and was prepared for quite an ordeal but was so pleasantly surprised! I really have to commend this place for such amazing customer service! Beautiful beach location, short lines, amazing people--the perfect trifecta in a post office! I'll be back!

I like this Post Office!!!…read more It's Old School and Old and Worn Out but it has Character!!! It's one of the Smallest Post Office I ever seen. The Counter Person seems to always be Helpful and Friendly!! I Drop Off My Mail here For All These Reasons!! This is a Baller On A Budget Approved Establishment!!! I Keep My Pimp Hand Strong !!!

I love this tiny post office. I've been coming here for years and the postal worker (I can't think…read moreof his name, but it's always the same gentleman) is the sweetest! He always helps me get the best price on my packages - and even boxes/tapes up my gifts, while I fill out the correct address slip. He's so nice and helpful. Ya, sometimes there's a line and the hours of operation are limited, but it's SO much better than going to the main post office that's always a zoo. Parking is easy - street parking in front, and if that's full, there's a massive (free) lot on the other side where BofA used to be. LOVE IT! Thank you and keep up the great work and awesome customer service!!

R E N Z and Carlos didn't entertain me and gave me time and space to explain my expectations of…read moreUPS. It's a busy location and we all want our packages to be prioritized, this team is doing the best with what they have to provide 100% satisfaction. Thank you again.

I guess who ever supposed to open didn't come to work on time today. There's a line of 8 people…read moreout the door waiting for it to open and it's 9:20 already!

Their notary service was quick and efficient :) . Jason was helpful and friendly. Definitely would…read morecome back if I need something else notarized.

Quick and easy notary service for 1 document. I was in and out in 10 minutes. Jason is so fast and…read moreefficient. $15 per signature, $10 minimum for no cc fee. There is a small parking lot with 30 min time limit which is super convenient. Woild definitely recommend this place to anyone needing Jason's notary services!

I remember growing up and having to drop off mail for my parents…read more I'm happy to see this place is still alive and kicking. It looks like they've cut their hours significantly. Overall, the place is clean and not too busy. When I came to get a receipt for a package, I was dropping off at the window. There was no one there, but as soon as I said, "Hello," someone came running. She was super helpful and nice. Parking is very hard here that's why people always tend to double park ‍

Asthetics is not my priority of this place as long as they function as they should as a post…read moreoffice. With that said, their epic fail is sadly due to the poor customer service & lazy workers. I came here with an eBay package that already had postage. I went in line anyway to make sure I get a receipt to prove they got my package because I doubted their capability to properly store my package; that they won't lose it. I also wanted to make sure that the weight was ok as packing stuff might cause weight to go over the original scaled. Therefore, instead of just dropping the package, I decided to wait in their long hideous line. About a 45 mins later...a woman checks my package and prints me a receipt. She had it on the scale & said "it's ok". I doubled checked and said "everything is ok?" She said "yes you can go."... While she points to the door to exit. Days later package is delivered, I get an EXTRA CHARGE during Xmas for an additional $4-5 bucks saying that my package was overweight. What the F***? Is she highly challenged, incompetent or what??!! What's the point of her being there when she can't even do a simple task. Did she just stand there & daze...blatantly starring at the scale while in front of her my stamp says one weight, & the scale says another?? Why didn't she tell me then?? What the....F. What's the point of her putting my package on the scale??? What's the point of me wasting 45 mins in line paying for the parking meter for this?? How pathetic. The only reason I gave 2 stars is one good experience ...long time ago...with another worker that helped me double check my passport documentation for mailing before I sealed the envelope. Very nice fellow. I remember forever. Maybe that person already retired tho.

I just wanted to give a shoutout to Flavio E. For an outstanding Job. You are greatly appreciated…read more Thank you for your excellent customer service. See you all again soon! Jim H.

I dropped off a package here exactly a week ago, on 1/31/26 at 10:20am and this is confirmed on the…read moretracking but somehow my package containing $230 shoes disappeared and never made it to their destination. Per the tracking, the shoes never left the store and there was no explanation when I called both the store and UPS corporate to try and figure out what happened. Since UPS was no help despite being the last to be in possession of the package, I ended up having to involve the recipient/retailer I was returning these shoes to for a refund. Such a headache and quite the disheartening ordeal! I will be using a different UPS location from now on...

Ideal location with parking in the back! Went for a notary. Staff banged it out efficiently. Will…read moreuse again with such a knowledgeable and helpful staff

Some of the most painless shipping processes I've had. Great customer service. Been here a few…read moretimes and they are all extremely helpful.

Noreen was incredible, with customer service skills worthy of 10 stars!…read more When I got to her counter, she explained she couldn't use the color photo I'd spent over an hour and a half getting from across the parking lot at Office Depot Office Depot because the prints weren't cut evenly or even the same size. I couldn't believe I'd spent all that time there, and the young lady who helped me had set everything up on my phone, only for me to discover they didn't even have a printer app for what I needed. Upon approaching the FedEx Office printing section, I immediately realized I had chosen the wrong business compared to OfficeMax or Office Depot, as FedEx Office was arranged like a professional mini printing warehouse. I was feeling a bit overwhelmed, trying to get it all done just one day before my son's big day, Class of 2026 graduation. Noreen was kind, helpful, and patient. She guided me through the process, and I was so relieved by her professionalism and the fact that she noticed I was exhausted. She was an absolute sweetheart, helping me figure out how to send the photos through the FedEx office photo app, and once I explained what I needed, she assured me she'd take care of everything from there. She gave me a price, and I said, "Okay, let me head back to Office Depot OfficeMax to get my refund so I can put it toward their fees." After returning with my refund from Office Depot OfficeMax, Noreen asked me to have a seat in their customer area while she worked on my photos--laminated, double-sided graduation keepsakes to wear around our necks for my son's graduation day. Noreen, thank you, my dear. You were a breath of fresh air during my time of frustration and exhaustion. By the time you finished, I was a truly happy customer, and the whole store knew it! FedEx Office in Colma, CA, is absolutely awesome, and I'm grateful to you for making my son's graduation extra special. I asked her to jot down her name, then told her manager and everyone else that I'd be writing a review guaranteed to get them all a raise, lol! When I grabbed my receipt this morning to write this review, I noticed Noreen had gone above and beyond for customer satisfaction by writing "Congrats!" with a heart replacing the dot on the exclamation point. Awwhhh, that's such a sweet and thoughtful gesture. #NOREENEMPLOYEEOFRHEYEAR2026;-))))))))

Not a fan of their new (well, not really new) shipping practices where they try and get you to use…read moretheir automated shipping system. The problem is that there isn't very much information provided when using that process. An example from today comes to mind. I'm shipping something that has an internal battery back to the manufacturer for repair. It doesn't seem to want to charge. When I went to use the automated check-in system, I was prompted to certify that my package didn't include hazardous materials. But, there isn't any information as to WHAT they consider hazardous. Because I wasn't sure if the battery in the package was considered hazardous, I decided to use the human based check in. The first words out of the person (who was female) who helped me's mouth was, "You know you could have used the automated check-in in." Not hi, not hello...but trying to drive me to that system. When I explained why I was going with human check in, her tone and body language were incredibly condescending. I felt like she was trying to chide me for wanting to ensure I followed their practices. I highlight this interaction because Neal and the team here have been my go to for some time both personally and professionally when I need something printed or shipped. I'm not going to change that, but I really wish they wouldn't treat people who want to be sure they are doing it right so poorly. It's not the first time I've had this challenge. This is why I decided to Yelp it. Customers should know what the experience will be like if you choose not to use their automated process.