Big central post office, but the shop part is nice and personable. Well lit, well stocked, I liked…read morethe friendly staff and selection of stamps. The walk up to the post office was slippery and dangerous (freezing rain), but that part of the sidewalk wasn't USPS property. Easy walk from the Cambria hotel, next to the Wayne County Community College.

Dwight is a miracle! Always willing to help and go the extra mile. I also love this location's…read moreextra hours

Recently, we had two packages marked as delivered on separate days, both noted as "given to an…read moreindividual." However, our camera footage shows the mail carrier scanned the packages but did not leave them at our residence. I spoke with a representative at the post office who took my information and said they would call me back, but I never received a follow-up--and the packages still have not arrived. I would have appreciated at least a return call acknowledging the packages were scanned incorrectly, along with a sincere apology. Additionally, we've noticed that our longtime mail carrier, who served our route for years, is no longer delivering our mail, and there have been several different carriers over the past few months. We sincerely hope all is well with our previous carrier they are truly missed. We never experienced any issues, and they were always polite and professional.

Staff consistently demonstrated poor communication and a lack of basic professionalism. It reflects…read morepoorly on the hiring standards and overall management. Staff interactions were negligent, marked by an unnecessarily aggressive and dismissive demeanor that did not reflect the level of basic decorum expected.

The MAJORITY of the employee are EXTREMELY RUDE!!! Always yelling out at everyone in line!! I been…read morehere twice ONLY because I was near this specific office when I needed something, the two times I been here it's been absolutely terrible service, slow even when there's only two customers in line!!! Nobody else in this office steps in to help as the line continues to get longer and longer, with only ONE customer in front of me I waited over 10 minutes!!! Absolutely would NOT Recommend this particular office. Enter at your own risk!

excellent customer service willing to answer and provide quality service. You won't regret coming…read moreto obtain great customer service and support

The Springwells St. Post Office is quite small. The parking on Springwells St. can be a little…read moreannoying - room for two or three cars in front, otherwise, you need to park somewhere else on this rather busy street. There tends to be 2 people working the windows. Does everything a post office/ postal service is built to do, with two bonuses. One, it's bilingual (spanish/english). Two, it's the ONLY post office i've ever used where the employees are super friendly. Without exception, this place always makes the experience of going to the post office actually a little pleasant, which is so rare anywhere else.

How do you review a post office?…read more 1.) Location: Best in the world,, corner of Southfield and Fort (minimal traffic) 2) Parking: Super didooper awesome. Always had a parking spot every time I came to do mail stuff. 3) Interior: it's a little older, but everything is in working order. Clean, neat, orderly and not a spec of dirt anywhere. 4) Employees: exceptionally friendly and welcoming. They're always glad to help you out. I don't know what kind of other things to talk about when it comes to mail. I walk in, drop my mail or a package off, I pay for it, I walk out and I'm good to go. My mail or package gets there early is a plus, but all in all I just need it to get there in a timely fashion or even if it's extremely backed up, I would just want the item to get there period.

A year ago we needed to order a new key for our mailbox (condo complex) it took months and weekly…read morecheck ups to see what the issue was. Fast forward a year & Im currently standing in line with 13 other people. There's 3 clerks working at the counter with no sense of urgency at all. We have been waiting for over 30 mins. One of the ladies just asked if there's another clerk available in the back...we are yet to see her. I recommend coming first thing in the morning if you have to come, because this is horrible.

SHHHHH. No one knows about this one…read more The rules said I needed a Postal Money Order. Nothing else. Repeat after me, Postal Money order. When the DPD says you need something like that caprice doesnt bode well for one who dabbles in it. You follow the rules. I dreaded going to the Post Office. The one I usually go to on Livernois near Michigan is crowded and there are turtles that move faster than the lines do. So when I was out getting ice cream, I discovered this little branch. The walk from the bus stop was longer than I waited inside here. No lines, and the clerk was helpful in processing my request without batting an eye. It was so fast that I was able to catch the very next bus down Grand River. I was wholly impressed. As I said before, there are some hidden gems here in the D and this is one of them. If you need to mail something consider this branch. Lots of parking out front too. I even like the design of the building. That says something. The one thing that the government got right. If only Congress was like this we'd have a better time of things.

The absolute slowest office of all post offices!! One person in line ahead of me and nobody EVER at…read morethe Window. This is Everytime I go in here. Just go to surrounding areas, Dearborn or Redford they are ways waiting to assist you. I have no idea what's going on in background, they can never service customers at window.

The man at the counter was very polite and helpful…read more We chatted about Halloween stamps and he even told me they were coming next week. He was fast and efficient and I took me less than 5 mins to go through the line right at closing today. This post office is under rated and is my favorite in the area. These employees do a fantastic job and are always friendly and personable.

This location closes early sometimes without notice (online says 5pm ET) so plan accordinglyread more

The office opened at 9 am. I arrived at 9:05 and was third in line. It took 45 minutes for my turn…read moreto approach the counter to mail my package. Reasons: Poor management: only one window was open during a peak mailing season; the computer broke; no change... The building became very crowded with customers which was surely a health risk due to the pandemic.

I go here nearly every day. Staff is friendly but could use more help during peak times (I try to…read moreavoid going at that time.) Since they got their new point-of-sale system, the transaction seems to go faster.

This review is for the Canton, Michigan post office…read more Big shout out to Laurie and Carol for their help in locating my two missing packages that were supposedly delivered to my house on Mother's Day but were not. Thank you so much for your help and going above and beyond!

Three times now when I check the box to hold my mail that I would pick it up after my vacation they…read moredid not do it but instead delivered my mail on the last day of my expected vacation. On two occasions I came back several days later than projected. When I went to the post office to pick up my mail a male employee said he check and then told me I checked the box to deliver my mail on the last day of my projected vacation, which was a LIE. This third time, they included the card I filled out, which clearly stated that I would be picking up my mail. So with that documentation in hand, of which I scanned. I filed a formal complaint and will be talking to the Canton, MI Supervisor shortly, providing her a copy of the hold card and the complaint serial number.