I love this post office and Reina and awesome. She's personable while maintaining professionalism…read more Her customer service is definitely 5 stars.

I just love going to this post office! The location is tiny and quaint and the post lady working…read morethe counter is always pleasant and helpful. I'm rather surprised that mine will be the first review here, which must attest to the fact that the locals must consider this their sweet little secret to be able to go to a post office where they're nearly always the first one in line and each transaction is so easy! But I sincerely doubt that now all of Hollister will suddenly start using this post office since it's a bit out of their way---I'll just consider myself fortunate to live a mere 3 miles down the road!

This is not a review I thought I would be leaving as it came out of no where as such an amazing…read moresurprise.... I couldn't wait to post here. A few days ago I was heading out my door and heard a honking. I opened the door and there was a postal truck with a guy getting out. It was later in the day. He approached me with a package for someone in my home. He told me that the package had just come in and he wanted to get it to us. He proceeded to tell me his staff had all left for the day so he thought he would do it himself. Wait?!?! Whaaaaat?!?! Your staff all went home and you drove all the way to our house to deliver this package after hours. Whoa! Who does something this awesome in this day and age? We rarely see this level of service anywhere... I asked him his name and he said it is Lamson. Lamson is the postmaster of the San Martin Post Office and this guy deserves to be recognized not only for his high standard of care for people in the community, but his dedication to his job and his high bar of excellence.I thanked him sincerely just blown away that he did this I was so blown away that I went to the Post Office the next day to thank him again and I also feel the necessity to recognize him publicly for who he is to our community. Please remember to thank this person when you stop in the San Martin Post Office. People in his position are always hearing complaints and are dealing with angry customers... especially at the Post Office. This guy needs to hear appreciation from the community for going the extra mile. I am quite sure we aren't the first people to receive his kindness and we won't be the last. People need recognition. It helps to keep the flow of kindness going when we remember to thank someone for their service to everyone. The next person just might be you. Thank you Lamson! You are an asset to our USPS in San Martin and definitely to our community.

I Drove to San Martin from San Jose today to pick up some mail for family. Vintage Vibes for sure!!…read moreAs I walked in I could hear a customer yelling at the clerk. The customer was completely unhinged and shaking with anger. On the way out after taking pictures inside I complemented the clerk's professionalism and wished her a great rest of her day. Allison I really do admire your patience and positive spirit.

fast and efficient!…read more really, i was pretty amazed when i went in here to get a copy of a marriage certificate. i expected a long line and lots of waiting. not so! i was in and out of there in less than 10 minutes (probably closer to 5). i'm sure it helped that i had my form filled out already, but still... super speedy! ah, i wish that all government offices worked like this one.

Super fast very friendly. Got copy of birth certificate in 10 min!!! Don't waste your time going on…read moreline just come here real quick and get it done.

3 years ago or so I got unlawfully detained and eventually arrested by officer Mutoza who I believe…read moredoesn't work at the office anymore. He pulled me over close to midnight in my carb legal modified Z extremely aggressively for allegedly speeding onto the onramp (5 miles above the limit). He clearly had little man syndrome and didn't like a Mexican with a girl in the passenger seat of a nice car. Being 17 at the time I was shitting my pants for the entire scene for over an hour while he aggressively kept trying to pry any sort of damning evidence on a kid trying to go home. Throughout the night he grabbed and squeezed my nuts HARD and the second time I got squirmish and he yelled at me to be a man and deal with it... this was right after or during the height of race tensions, and I genuinely felt in danger. When he couldn't prove my car was illegal, he went on to say I had signs of intoxication and while I admit 10-11 hours prior I had MJ, I clearly was simply freaked out by the guy with a gun on a power trip. I got field tested about 3 times throughout the night, and eventually after 2 more officers came and saw the scene (they had expressions of people that know I was being violated), eventually I got handcuffed after being asked if I wanted MORE field testing or a blood test. I hadn't realized a blood test meant getting arrested and taken away in that moment, on the way to Dominican I noticed the gloves used to man handle me were on the windshield and I brought it to his attention, which after he actually sped up in silence and I watched them fly off... I'm pretty damn certain if I had done it, it's a 1000$ ticket. He also told me about his own collection of actually illegal cars on the way to the hospital, and when I brought up "cop code" and how they get to abuse being intoxicated or doing bad things they get a pass "when you see your friend in trouble, you help them" he said... getting to the actual jailhouse, I vividly remember him bringing two other officers to a screening room where AGAIN I got felt up hard, and they all really seemed to like it when he was feeling up my ass good without being able to do or say anything about it. I felt disgusted and haven't ever had legal trouble before or since. Even more precious how the sherrif's he left me with in the drunk tank refused to answer any of my questions or tell me his information. I wish I could go back and sue, but my excessively law abiding parents convinced my naive self I had nothing to legally do, and unfortunately the statute of limitations is WELL past this point Two years ago on an entirely different scenario, my Miata got stolen at 4 AM from my house in Santa Cruz gardens and taken two blocks over to get stripped for collectively 5k worth of my parts, property, and damages!!! I have a neighbor who was actually awake waiting to do morning delivery driving for a bakery, who watched it all happen for an entire 40 minutes, and he waited and waited for CHP after making the call immediately... you can guess they showed up an hour later even though they regularly patrol Soquel Drive every single night. They had the audacity to claim there was a chance I set it all up for an insurance claim even though on all my cars I have liability only... the only thing they're good at is handing out tickets and making regular people's lives harder. My favorite is when I was told "at least you had something like that in the first place". I genuinely hope for better service one day.. clearly being a young man with genuine ambition only leads you to being taken advantage of by losers with a badge and gun who only care about the paycheck and feeling like they deserve any authority over regular people. Basically, legally get well versed. They don't care about you, and to anyone reading this. Be well out there. Hopefully my stories didn't put a bigger target on my back than what I have already for being a law abiding citizen who CAN pay his tickets...

I had a thoroughly pleasant and protective experience with CHP this week so this review supersedes…read moremy old review. OK? My rear wheel blew out on highway 1 going 65 MPH in an all but uninhabited town called "la selva" around 12:30am on a sunday/holiday weekend. State Farm couldn't get a local tow truck to help with roadside assistance at that hour. So i was stuck. id tried to change the tire myself, in the mud & rain, but couldn't get the old wheel off. so i slid into my comfy sleeping bag in the drivers seat and started to fall asleep thinking i was in for the evening. It was a fairly quiet spot next to Hwy 1 comparatively. so my mom, being the protective type, called CHP (she's staying with me for few months) and they came out and attempted to change the tire for me! two big highway patrol guys couldn't get that tire off and so the car was stuck at the off ramp!! But they sure tried! Got themselves all dirty too cause of the mud and rain. Defeated, CHP dropped me off at home around 4am after realizing nothing else we could do. They put in such effort and i thank them fir that Flash forward to morning. my facebook plea for help got me a ride back to my car. Kevin from 831 towing came out and managed to get the wheel off the axle under extreme adversity. He changed it out, in the rain, while mercury was in retrograde and during the Trump Administration ! Great company! Well it turns out mine is a rare tire. lloyds was the only place in town that had it in stock. Costco didn't have this tire. I was just that stocked this wheel for my ride was available at Lloyd's. skeeeeeeew! They changed this tire within 30 minutes of my arrival. Tire install is around $20. Kudos to both companies and to CHP. thanks gang. I'm so glad CHP gave me overnight to get my car outta there too.

I come here quite regularly due to work projects that need to done. With this USPS being relatively…read moreclose by, this location automatically gains points simply for convenience. Coming here used to be pleasant and that certainly isn't the case now. The staff is very short, unfriendly, and they are quick to turn you away without resolving patron's issues. Each and every visit always consists of at least one unhappy|frustrated customer interaction. I miss the previous faces I used to come across. They were always warm and smiling. It is so unfortunate that visiting here resembles a visit to the dmv- slow and unfriendly service. Meh.

It is what one would expect from a post office. My only criticism is that they restricted the front…read moredoor hours and that limits when people with post office boxes can collect their mail. They had to do this because some people were taking advantage of the ability to get shelter in the lobby overnight. It would be nice if they had a key system for post office box holders to get access into the lobby to get their mail. The line for dropping off packages and other services at the counter can get along, especially during holiday periods.

The asian male worker here is a jerk . I was returning a package & I didn't have my poly mailer…read moretaped . This was my first return at a USPS . He said I needed to buy tape which was 3.99 & then proceeded to tell me to step aside to help the next customer . I told him it takes 1 second to tape it & he proceeded to help the next customer . Completely disregarded me . This asian worker should be fired for his rudeness. How can you treat a pregnant lady like that . I will never come back to this crappy location . This place is so rude & I've never been treated with so much disrespect.

I need to remember to just never come to this location. Pretty sure the only job requirement for…read morehere is "do you hate propel?" Never run into issues at any other USPS location. But have never had a positive encounter at this location.

Convenient, local, no frills!…read more You need boxes, they got em! You need to ship something, you can! Need to drop off a package, go for it! I dig how it's inside the mall, a very cool concept!

My husband and I have been coming here for many years, and always previously had excellent service…read more However, today, I went in to check to see how much it would cost to mail a small envelope to Norway. The conversation went: Me: "I would like to mail this to Norway, please." Clerk grabs the envelope and slams it on the counter. Clerk: "What about it?" Me: "I just want to make sure that I add the correct postage." Thrusts it at me. Clerk: "I dunno, $20." I mentioned that it was just a standard size letter. Clerk: "put some stamps on it and see if it comes back. It probably will." I left very upset. Later, my husband took the letter and lined at at the kiosk. He paid $2.24 for the letter. We were both shocked and appalled at being treated this way. It was rude, embarrassing and I will never return there.

Awesome Group of staff. Always are ready to help and respond to anything. Great community policingread more

I was just taking a break from work and walking my dog and saw one of the SV cruisers heading out…read moreto respond to another call. My thoughts and worries about my 'tough job' went out the window. These guys have a job that is far 'tougher' than anything I've ever done. And they do it day in and day out. Anytime I have ever had any dealings with the Scotts Valley Police they have been very polite and professional. And yes... I've gotten a ticket before... and had a car accident in town so I know. I know some of these folks personally and they are great people. P.S. I only gave them 4 stars because I never give anything 5 stars... Keep on doing the great job you do. And I will offer up a 'Thanks' from all of us out here in the public...