Very impressed with the San Jacinto Post Office. I work for…read morea small company and visit almost daily. The staff and facility is very accommodating. I am greeted with smiles and pleasantries. They are professional and always willing to help. I am secure in knowing my mail is handled accurately. Jun works on the counter and has especially been friendly and eager to service. Thank you Jun and staff at SJ post office.

They left a "Sorry I missed you noticed" even though I made sure to be home and available ALL day…read more They didn't knock or ring the doorbell. Do your job. Don't even get me started on trying to get to a live person on the line. Mission impossible.

Great little post office close to home! I've been here a couple times now and every time I've…read moregotten wonderful service!

Super clean, little post office. The customer service is outstanding! No issues here.read more

The absolute worst. For the second time in one week a line out the door and only 2 people working…read more One of them tied up with a large family needing passports. Really outrageous poorly managed to say the least.

Horrible . Our postal worker constantly loses my packages and the USPS will not refund me for my…read morelost money . Just last night I got an email that a package was dropped off at 6:30 p.m. at my front door. There is no package. They put it in the wrong lockers and they take it to the wrong house and unfortunately our neighbors keep our items. This is a great neighborhood so I'm not understanding why people need to be thieves. You have one job to do . Deliver the package to the correct address! ZERO STARS!

This is the largest post office in the surrounding Temecula area. The parking and lines here can be…read morecrazy. Over the ten years there has been a major downsizing of postal employees and most have been re-tasked to sorting in the back. On the day I was here I had to wait for a parking space and there was only one service postal employee for the ten customers waiting to drop off their package. Grrr I feel their pain for being over worked, since I feel my pain of waiting my turn in line. The smaller nearby facilities in Murrieta, provide a simpler and somewhat easier setup to navigate since it's in a strip mall.

Constantly marking "delivered" when it isn't and putting our mail…read moreIn other peoples mail boxes. Gone here twice to ask if a carrier can get come get a package that they put in someone else's box, it was medication we were waiting for and they denied sending someone out.

This is my second time returning to this particular post office after giving it a subpar review…read moreregarding the customer service at the counter. On this particular occasion, the lines were beyond horrendous! It was as if it were days away from Christmas! They were two equally long lines. One to pick up mail and the other to send out. I must say this location must be poorly led as there was not enough organization to handle the situation. It took 17 minutes to finally get to the counter. But I will say that after my encounter with Mr. Donald, it really made every minute worth waiting. His customer service was extraordinary as he was exemplary and had a million smile that surely changed the atmosphere for me. He was extremely professional in making sure I was completely satisfied before sending me on my way. It's employees like this that's really give USPS the distinction that it deserves. Thank you, Mr. Donald. I look forward to be assisted by you again...

Have not had any bad experiences here. I like that they have self service kiosks which was…read moreactually faster than waiting in line. I saw people still waiting in line after I was done mailing my package at the kiosk.

Wow!! What An amazing experience. Annie was super helpful…read moreand gentle with my application process for 3 passports. She had a lot of patience with my teenage boys and made them smile. This was such a wonderful experience and I am beyond grateful for this location.

Made an online reservation for passports for my children. Came to the Homeland post office and the…read morelady there was super helpful. We went over everything needed (it's a lot) and I found out I was missing some things, she told me just to go home and get what was needed and come right back in. I came back with the correct documentation and she helped me complete it. I highly recommend you come here for all your passport needs (they also took our passport photos)

This is my in town go to spot for anything postal related. Always much faster than the post office…read moreand there's never a shortage of fun things for sale. They handle everything I ever need from stamps to certified mail. The service is always top notch, friendly and efficient. During the holidays you might catch some decorations inside. I always look around at their selection for possible gift ideas or unique school supplies for my kids. Parking is usually available and not an issue.

Well I guess because I made a yelp review they blocked off my number completely and refuse to…read moreanswer me on facebook. I dont appreciate the fake response and the lies acting like they are all innocent. I never did anything wrong and I was always happy and cheerful when I went in there. (god forbid a customer get upset, they dont care!!! they dont need your business! they are not afraid to show it!) A few times I got there 5 mins before closing they wouldn't let me in.. thats when the trouble started... Service has just gone down the drain about a year ago and I am just Done... It was strange how I could never get through on the phone for no reason so when I asked about it the girl gave me a really ugly attitude that was really rude and mean.. (got forbid Im standing right there calling on my cell & they are ignoring the phone ringing since I had it in my pocket while standing right in the store..) then I go to check the website for the next time... as they told me to.... and that didnt work cause I would drive all the way down there when they were supposed to be open.. I cant tell you how many times they keep doing this.. they do not update the website.. Thats a lie!! Now they woulnt even answer on facebook.. They treat me like I am wrong for being upset that I am not treated with a tiny bit of appreciation or as a human being.... THIS SUX!! It really hurts my feelings!! : .....( I tried talking to them about it really nicely, I tried to make it work.... it was all of a sudden they became other people and stopped being courteous or appreciating the customers... I cant tell you how many times they over charged me for things like books that are supposed to be a set price.. Take your gaslighting BS and shove it!

This is the USPS Annex for Menifee and works in tandem with their facility in Sun City to service…read moregreater Menifee. Both locations have very knowledgeable and helpful, postal service employees who are friendly and go out of their way to help you. Need a larger box, they may have one in the back they can give you. Need some bubble wrap, yep they can help you there, too. Today, I watched Dee go out of her way to help an older couple, with their postage and box... all the while smile and being gracious to them. Nice. PS- They really need to expand the 10' X 10' Lobby.

It's my first time to drop off a large box for my deployed husband but the lady refused to take the…read morepackage she said I need to do the paperwork online for it, then I can drop off the box. It's so inconvenient since I have my kids with me. Later that day I texted a friend that recently sent a box for her husband and told me that USPS in Murrieta gave her a paper to fill out then that's it. So I went to Murrieta instead and so easy and done. After 10 minutes.