****Like my reviews please**** and Thx!!…read more Let's start off with Ms Ms.Erica filing a claim for me regarding my package being rerouted. She's a customer service rep that calls you back when u request a call back from holding too long ..Not local..I can't make this up soon as I got off the phone maybe 5 minutes later I got a return call from the Joliet station which is where my package was last tracked from the Supervisor/Manager Miss Tanesha. So pleasant over the phone and sounded very eager to assist me. When I tell you she lifted my spirits. I nearly had a panic attack with how fast she called back there was no time..lolbvs. I can't explain what a blessing it is to have such kind hearted genuine people that care about customer service still around.She helped to resolve my issue faster than her call back. I just want to say thank you for having such a great team. I'm at work now and I didn't spend much time getting my personal issue resolved. This was truly a blessing I prayed to God about this and boy does he move fast. I'm so glade you guys hired the right kind of people for the public. Words can't explain how happy I am for Miss Tanesha saving the day. It's the Holidays as of now 2 days away from Xmas and mostly all people have been calling off work from there jobs Bc were now in a bad snow storm and the weather is -1 and she still was able to make it in to work (Passionate about her job) and I must say she is my Angel. I'm thanking the heavens up above for her right now. Thanks USPS Joliet 60432. I had an amazing experience being that my issue got resolved in less than 10 minutes

Someone in that office stole my package, because of the warning sign on the box that stated it was…read morea battery inside they knew it was something. They stole my phone that I was trying to return. Now I have to pay for it.

usps: 9434650206221003841314 I was sitting in my office at 11:04 this morning and received a notice…read morethat the post office attempted to deliver a package. They never tried I am sitting 10 feet from the front door.

Total incompetence at this location. Package to be delivered on a Friday. Was at the store at 4am…read more Sat there all day and extended delivery to Saturday. Saturday the clowns ship it to Fox valley. I live 5 blocks away, I could have walked up and picked it up. I will start refusing to buy items delivered by the goods at the USPS. Shut it down, let the private sector handle this.

It is sunday at 1:41pm google says they are open till 3 pm…read more I have come here twice in three weeks on a weekend and they have closed earlier than their hours. i have sat in the parking lot writing this review to watch 5 more people walk up to see they are closed. so either you need to shorten your hours hire more help or or at least update the hours on the website if closing early !!!!!

I wanted to ship something to Chicago next day I was quoted $95. I went to another place and paid…read more$23 for the same UPS service. Up charging $75 is insane needless to say I won't be back.

I recently started reselling and have been visiting this post office a few times a week since…read moreOctober 2025. Ryan, Suzanne, and Mary have been incredibly patient, kind, personable, and--most importantly--helpful. I've had a lot to learn, and each of them has taken the time to truly "teach me the ropes." Yesterday, I walked in at 4:29 p.m. (they close at 4:30) with nine packages to ship. Instead of feeling rushed, I was greeted with a warm, "Hello! Come on in--how can we help?" I kept apologizing for coming in so close to closing, and they immediately reassured me: "Oh please, we're here to help--don't worry, we've got you." Their professionalism and genuine kindness do not go unnoticed. I'm so grateful for this team and the way they consistently support small businesses like mine.

The postal workers are always friendly and patient with us. We go to the post office at least 4…read moretimes a week and they are very supportive of our business.

I love this location. I've lived here 7 years and I get the same employees all the time. And they…read moreknow all the ways to help!

5-10-25 I left a small bag of groceries hanging from the…read moremailbox per the postcard's instructions. No one picked up, I guess it was because I didn't get mail, so no one bothered to look. I do this every year, but this is my last year, as now I won't bother

After todays incident, I feel like giving zero stars. But up till now , it usually had been 4 & 5…read morestar encounters. Today, we needed to return books as my daughter is home from college (for the holidays) and the semester is over. Nobody buys books any more they rent them from Chegg or a similar place. When the classes are over , you return the books thru a shipping place. Today , we go to USPS and the the woman had no smile, no hello, nothing. She says Returns? Oh we cant take that. (She sees that our box of books wasnt taped shut as I was out of packaging tape) Points to the corner and says disgustedly " You have to buy the tape over there". And looks at us blankly. Which meant we had to get out of line and get the tape and get back into the 20 deep line of people. My daughter mumbled something like Screw her, what a bit*%! , grabbed the books and left. She does not have patience for rudeness. I just shook my head and left. Would have liked to negotiate but probably best , that we left. I get it. Its a busy day around the holidays. But you pretty much have a guaranteed job, would it kill you to show some kindness? I have some friends in the USPS , and while they stay busy, and are under time pressure, they are treated decent, make good pay ,and have excellent benefits and its not the worst job anybody ever had. Annndddd its a govt job. My point is, no one as a customer, plans to come in unprepared. But you know what, it happens. So as a govt employee , try a little kindness once in a while. Kindness kills.....

I wish I could give -5 stars. The only good thing about this place is the employees are so kind…read more But I am mad at whoever is in charge of staffing this place. Like they are criminally understaffed here. Every-time I come here I dread it. I do not come unless I absolutely have to. Because everytime I am waiting at least 40-50 min in line and the line is out the door. I feel so bad for the employees every time. This place should be staffed double what it is.

The post office in Lemont has fast, courteous service. I…read moreknow it's not the individual offices fault but I'm disappointed in the lack of religious Christmas stamp options. They had none.

Jermaine is one of the employees there was rude as can be. I stood in a long line while he gave…read moreother customers attitude and then he closed before the hours posted on the window and when I voiced my frustration he said "I ain't got time for dat"

Off the charts helpful! I've been here when other agents are rude, unhelpful and don't know what…read morethey're doing. This visit was very different. The agent was very friendly, helpful and caring. I use the post office a lot and they're finally getting in a good staff. I appreciate this very much.

Why make an appointment for passport? If when it's my time they are too busy working with everybody…read moreelse except me. We came in early seven minutes early and they told me to wait. This place sucks.

Nice guy named Mohammed helped me out with changing my forwarding address. Great experience. The…read moreline moved fast and I was in and out. I'm glad I came in person instead of doing this online.

Follow up review. Still my go-to post office, both during business hours and outside of open hours…read more They have parcel drop off and full self service kiosk! Always clean and helpful folks during their open hours.