Unfortunately cannot give them a 0 star but this store is terrible. If possible avoid at all costs…read moredoing business here. First thing happened was I want in and they quoted me the most expensive way to ship and would not show me alternative options until I asked 3 times. Then they gave me receipt and tracking and my package did not arrive by the scheduled date. On top of all of this, the 2 ladies working in the front were extremely irritable and rude.

This was the best post office I've ever been to. I wish I would have gotten the ladies name that…read morehelped me. She was so patient and helpful.

Everyone's experience is relative. I've been having delightful little conversations for years here…read more At least our mail seemingly gets to us usually on time and nearly always delivered well. I wonder for all the negative reviews on here, if those people have ever tried working at the government employed post office? I have a feeling it's a very thankless job, doing one of the (seemingly) most important services to all of us who mail & ship (nearly everyone) because we need our mail to get there on time, we needed it there yesterday... when we're often the ones that are rushing to the post office and getting things out not on time or early. Or for new mail carriers that have to remember, (I don't know) a couple hundred addresses and where they're at and how to actually locate some really hard to reach places sometimes. If your place is hard to reach that might be on one's own living situation however, at least until the entire path has been well illuminated. Yes there's always issues with every business, that whole bad egg thing. But I've been having kind & responsive conversations with Robert before he left and with many of the other mail carriers here. It's up to us to put on a good day smile and share that with everyone else around us whether they're having a good day like us or not. Thank you very much Snohomish post office for continuing to serve this community as best you do. Az

The Postmaster Lindsey Green helped me with a problem with money orders that was very complicated…read more She listened, did research, connected me with the correct department in St Louis, MO to remedy the problem. She was fantastic about her followup and clearing the way for a resolution. Also, I have always been impressed with the front counter customer service and daily delivery to me. They are significantly better than most companies I come into contact with.

Mail delivery person does not leave the post office to even begin deliveries until after 12pm. Have…read morehad two neighbors report that they've witnessed her red Jeep parked along the road and watched her light whatever drugs she's doing from a glass pipe. Makes ABSOLUTELY no difference if you complain.... NOTHING is done, you get a generic email about how the items shown to be delivered are not guaranteed to arrive WTF happened to "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds"? Obviously doesn't apply to meth head carriers in Granite Falls

Customer service doesn't seem to matter here. I just moved here and they have only treated me like…read morecrap for no reason I tried to be nice and reasonable but they are so rude.

I LOVE the kindness of the employees and passport people here! The lines always go out past their…read moreinternal doorway, but everyone still manages to be kind and smile, to all the impatient customers! I appreciate that they even try and decorate their displays, all nice and maintain their mailers and fun greeting cards! They also get the line moving efficiently! This is a great location! Thanks guys!

I came here to ship a package around noon on a Wednesday…read more There was almost no line, and the staff were friendly. The transaction was smooth, and I appreciated their help. Parking was easy thanks to the on-site lot.

The postal clerk refused to honor my Forever Benjamin Franklin stamp as postage for a letter…read moreclaiming it's value was 5 only cents. They charged me additional 73 cents to deliver the letter. I was treated with contempt and not listened to. Apparently, these people don't know their own products. I would recommend avoiding any interaction with this post office, unless absolutely necessary.

For all your mailing needs. Self-service center is near the enterance and not too complicated to…read moreuse, front desk is still easier and quicker if there is no line. Can get busy here at times and rarely see all the service windows open. Flate rate boxes are a deal.

5 Star place! Wanted to ship a Christmas gift to my friend. Stopped here last week. Very busy…read moreplace. Holiday Frenziness at it peak! Lengthy lines and waited for 15 mins to reach the counter. Staffs were very friendly and helpful. They gave me different shipping options - picked the best one suited for me and I was out in 5 mins. Very value for money place!

Friendly staffs!…read more Easy,smooth to get packages ship out done Offer membership discounted. Nice!

Today a package we were expecting got delivered and we got an email an hour and a half later with…read morea picture of the delivery. Luckily because we were able to check our neighbors door step we found our package. Likely our package was under the smaller package and both were dropped at neighbor. To all delivery drivers, we understand how pressured you are at this time of year especially but please check before leaving package to be sure it is in the correct address thank you

I brought in an Amazon return and an ancestry DNA kit to mail on the 30th of December and neither…read morepackage has been received by the respected companies, and now im out the money.

This post office sucks ass. Got here ten minutes after it opened and there is a line with only two…read more counter attendance. Granted there are customer problem child's with specific issues. Regardless this is something perhaps someone with experience can do quickly. This isn't the first time I've encountered this type of poor service from this post office. And you wonder why the USPS is going belly up. Minimum wage, minimum work ethic.

Horrible service. Accused me of attempted fraud…read more it was pouring rain,i had to lean the box against the wall to open the door. The corner got wet. She looked and said very loudly that "Im not accepting this package, because youre gonna file an insurance claim and im protecting our xxx " SERIOUSLY??? i've never had someone accuse me of something like this. The look on the customers faces (and the employee next to her) were equally shocked. She tried to say she didn't know what a "shift manager" was when i asked to speak with one for clarification.....She then said she would label it as "damaged" and accept it I took a picture after she said she was placing a "damaged" sticker on it....I'm sure it dried before the box left that office. I'm just not sure what our customer will think about this/Us This has to be THE absolute worst customer service EVER

If I could give no stars I would. Probably the most unhelpful place I have ever been. The people…read morethat work the counter are rude and have zero desire to help you if your having an issue or if you have questions.

I came here to mail a package but could not get the return label to print small enough to fit on…read morethe package. I came and a lady was so kind and willing to help. She folded it for me and held it so I could tape it. I so appreciate the helpfulness! When I come back I will get her name but I wanted to say thank you!!

Love this place!! I've had printing jobs done here, including simple copies, business cards, all…read morethe way up to spiral-bound booklets. I once ordered 5 booklets and misjudged how many pages I had per booklet but they were willing to give me an estimate, and tell me roughly how much the estimate would change based on number of pages. I've also faxed documents and bought supplies. They rock!! The prices are so much better than at K****s / F***x, the people are super friendly and helpful, and I've easily been able to arrange for jobs over email. They reply right away. Highly recommended!

I LOVE this place! I've been using the Snohomish Postnet like an office for years for all sorts of…read morethings: packaging, mailing, printing, etc.. They are particularly generous with helping me edit and format and upload properly for big print projects. The staff are super friendly and cheerful. Side note: The anti-mask comment is unfounded in my opinion. I've never seen anyone in there without one on--though Covid has certainly provided loads of opportunity for awkward moments in customer service all around the country. The person who was disturbed probably would do well to take a deep breath and remember we are all in this together.