I have been using this postal service for 4 years and I have always had a good experience.read more

Great alternative to the RSF USPS. So happy we chose to set up a box here. Rarely do you have to…read morewait in line for packages- they know all of their customers and hand you your packages even while they are helping other customers. You can do all your UPS, USPS package drop-offs too. Excellent, friendly, and efficient service!

I'm was able to get a last second booklet printed and coil binded in a pinch today and I am SO…read moreplease with how it came out! I called ahead to make sure they had time for the project today and they said "yes, just order online first and call back so we can prioritize it." I ordered it online and picked it up within two hours. Obviously if they're super busy this isn't an option, but they're enthusiasm and willingness to help me out today as so refreshing. I will be back to this location!

Not a bad place to get passport photos. Came in on a Sunday - there were some customers doing…read moreself-serve copies & no customers ahead of me at the counter. But only one employee was working (the other must have been on break because he came out later) - and he was on the phone with a customer for a good 15 minutes, without even looking up at me. I was determined to stay because I knew I was next (and would he really stay on the phone for 30 minutes?) - & because I'd gotten really bad passport photos done at the local Postal Annex - and UPS & AAA are closed on Sunday and I wanted to get this DONE (AAA had a really long line on Sat. & I knew it could be long if I tried again next week). Also my friend told me she got passport photos here and they came out well. So sure enough when the employee was done on the phone (wearied by the annoying customer who was doing way more of the talking), he did my passport photos quickly and they came out great. $16 is more than AAA charges, but less than Postal Annex and they came out beautifully. So 5 stars for my photos, 3.5 stars for the value, 1 star for the customer who kept the lone employee on the phone for 15 mins, and then you decide what I should give the employee who took great photos but didn't say hi once while I was the only one in line and waiting LOL.

I needed several fragile items shipped across the country, including framed artwork and glassware,…read moreand the staff at this shipping center handled everything perfectly. They carefully wrapped each piece, reinforced the boxes, and explained the shipping options clearly without trying to upsell me. I also appreciated how patient they were while helping me compare delivery times and costs. Everything arrived safely and on schedule, which honestly relieved a lot of stress. The store was clean, organized, and surprisingly efficient even during a busy afternoon. I'll definitely be returning here for future shipments because the customer service and attention to detail were outstanding.

Once again, I realize why I drive all the way across from Cardiff to Carlsbad and it's because Jeff…read moreand his team make it simple. Today I was mailing a really cool ball cap signed by a bunch of great women soccer players, does Jeff say oh we're gonna need to buy a box we're gonna need to ship it this way? No, he just puts my number in says how quick do you want to get it there this is the price... Done Every other UPS store should come in and watch what these people do and learn. Thank you again.

Not sure what there is to say about the UPS store Come here…read moreat least once a week It's generally to ship my Amazon returns Everybody's friendly there I wish they had a couple of dedicated parking spots or loading zone in front Sometimes carrying heavy packages in or out can be a beast in this lot Had a mailbox here for a bit. That was cool. Didn't really need it other than to receive Wine shipments. They will sign for you.

Good UPS Store location. It does get busy at times but just avoid coming here when everyone else…read moredoes (weekends and immediately after work). There's a self service kiosk for Amazon returns to skip the line... The employees are pretty busy but always helpful...

Very fast real estate license fingerprinting and friendly knowledgeable staff made my experience 5…read morestar

The employee who helped me was super friendly - and he came out to help me when the owner was deep…read morein conversation with the customers ahead of me and I was waiting for a while. I wouldn't necessarily recommend getting passport photos here, though - they're more expensive than FedEx and AAA & mine didn't come out so great (they seemed ok on the screen but when I got home we decided they looked like a mugshot, overexposed and with my face distorted - I went elsewhere the next day and they looked much more natural). Parking is easy enough if you want to mail something and the post office is closed.

Conveniently located next to Ralph's. Good service. Helpful staff. Can also mail USPS letters and…read morecards using their dropoff box.

Convenient location with relatively fast service. The agent was helpful, efficient, and…read moreprofessional. When we entered, the line had 10 persons in front of us. It only took us 2-3 minutes to reach the front of the line. Our service was completed in about 40 seconds. Definitely impressed by this location.

I visited Postal Depot after being extremely disappointed at Staples, Solana Beach…read more I received excellent, personalized service at Postal Depot and I'm sure I will return again for basic copy services. Prices were low, and employees were kind and very very helpful!

Honestly there is no better mailbox stop for all your packaging, mail, notary, and gift solutions…read morethan postal depot. I've been a regular now for 5 years. Great prices and amazing service from the staff!! highly recommended!!!

On my recent trip to Staples I brought a pencil sharpener to return that I had purchased online. I…read morewent to the front because there was no line at the time and I have been stuck in long ones before. The person working the register got my order id and then hands me a receipt. He was not trained to confirm the details about the amount of my return. Unfortunately I was only given back the value of 60 % the cost of the item online and 50% of the cost in store. The month before this I had placed an online order that never arrived so part of my purchase was using a credit, but not the kind of credit that requires a minimum purchase. So I asked if I could exchange the item instead and he called a manager who was not interested in even listening and she called some 800 number and handed the phone to me. If the employee had confirmed the amount of the return I would have been able to do an exchange, but his failure to do that cost me money. And the manager was unwilling to cancel the return so I left without my pencil sharpener and lost the credit that they gave me for failing to deliver my order. This is not a lot of money, but i expent cashiers to be competent and I expect managers to train them. The store manager was awful, did not care about the customer and took no responsibility for running the store.

After waiting at the passport photo kiosk for 20 minutes I dared to ask an employee if it was a do…read moreit yourself service. She told me to just wait they are VERY busy. I apologized for asking a question. Ten minutes later an employee took my photos. Then I asked for copies of documents to be printed. I was referred to self-service. After following all the steps - the codes sent to me by staples did not work. I approached full service and the employee was condescending and I decided to match her energy. She questioned me regarding the steps I took to complete my copy process. I told her. She spoke to me like I was five years old and asked each question again. She took my phone and said to wait for another code. I went back to the self service machine. The code never came. Another employee hovered offering to help. I let him know what was happening and he told me to go outside because the wifi would work better. This was after the machine had already taken my payment information- I was just supposed to go outside and wait patiently. Other customers came in and had the same trouble I had. It was clear when I spoke to other customers that my frustration was building. After being chastised and being treated like a five year old Esteban let me know I didn't need to give him attitude because he wasn't giving me attitude. I let him know how I felt about this horrible experience and left. No copies. I hate Solana Beach Staples. Worst service of all office retailers.

5/20/2026 5:15PM. I am so thrilled to have The UPS Store…read moreback in this convenient location. It is about 1 mile from my house in Sabre Springs & it's next to CVS where I spend 1/2 my life picking up our meds. After stops at FedEx & the USPS...UPS was to be my last stop. I was losing energy. The employee saw me struggling with my packages & opening the door so he ran to me, opened the door, smiled at me & took my packages. That's never happened before. I later learned his name is Avii. He was so kind & knowledgeable with excellent customer service skills. I had kind of a big (but organized) order & he kept saying "it's ok" b/c I kept apologizing. This is definitely my UPS now! Thank you for treating the customers with a smile & kindness Avii. That means a lot to us. The store is clean, organized & large. It's a very comfortable space!! I hope it's around for a long time. Can't wait to see you again Avii...you really made my day. Thanks again for your excellent customer service!

Super helpful at this location. The nearby AT&T store directed me here to drop off VoIP products…read morethat were incompatible with one of our intercom systems. The UPS store personnel alerted me to the existence of two different AT&T return processes for my items ... Something that the AT&T store was apparently unaware of, but validated after multiple calls (and getting bounced around the fragmented AT&T support system). I was finally able to obtain the necessary shipping label from AT&T for the last piece of equipment. The UPS store also provided me with documentation for any future AT&T inquiries regarding this return. Excellent customer service and a great location with ample parking.

Did my research online and saw this location is open more hours which for a mailing service makes…read morethe most sense. I called for prices and got them but was then told I would have to wait to find out if there were any available because the man was busy sorting mail at the moment and he was unable to go into the computer to check because his screen is busy checking in mail?!???!?? Are you serious? Just unacceptable in today's world. This painted the picture of the living nightmare renting a mailbox could be like here and is clearly a sign to take my business elsewhere. I shared I was looking to make my decision now and would drive there in person and he repeated well I can't do it for you right now because I am sorting mail and will be for the next 20 mins. That's a wrap.

Fantastic personal service. The gentleman behind the counter went above and beyond the call of duty…read moreto help me. I cannot emphasize enough how refreshing it was to find someone willing and able to help. Highly recommended.