I was randomly at this location and needed to send some packages. Was there a line at 4:00pm? Yes…read more Were the employees tending to each customer with respect, care, and patience? Yes. I needed assistance with which service to use for mailing and the postal worker was very calm and kind when presenting options. I was missing some information and she even let me come back up to the counter and edit some things to make sure that my box got where it needed. If you do not mail packages often, you are not always familiar with the steps and options. I appreciated how they did not make me feel rushed or incompetent. Shoutout to Eryka for her help. (Do not mix this location up with the one down the street-- that location is for mail pickup ONLY.)

They have full passport services and worked around our schedule. Not the most polite bunch but they…read moreget busy and it is understandable but they are very helpful with your needs

I was so happy I found a place that does passports. My appointment took 15 minutes! The reason for…read morethat was that I had everything ready. I had my application, my photo, a check and my old passport. Dorothea was awesome and so was David. I had an appointment and I still had to wait about an hour to be seen because they didn't have enough staff. The place was clean and there's a lot of parking. My only gripe is that there's no public restroom. A place where people have to wait a long time, should have a public restroom. Sometimes you just got to Go! When I got there I had to use the restroom (nerves). I probably had that LOST look and I was asked if I was looking for the passport office. The two or three women who were there, we very friendly. I would definitely recommend this place!

All places in my mind start off as a 5 star review and as the experience continues, depending,…read morestars get deducted. I find that most of my experiences with USPS tends to be human related annoyances combined with poorly operated bureaucratic nonsense. First, tell me why, two letter sized parcels cost me close to $50 to mail??? Thats some serious nonsense. Deduct one star for the price. My first letter sized package had a button in it and because of this, the clerk at the desk told me it won't go thru scanner and it has to be mailed as a package and because of this, it costs $10. I was like okay. Deduct another star for that. I had to mail some documents overnight and for it to arrive the next day, it cost $35. That seemed ok to me, I guess. Still highway robbery to mail some paper, but whatever USPS. Another star deducted. This is a nice post office on top of the hill, lots of parking available, but its a bit of a walk to the main area. I don't mind but it might not work for those who have limited mobility. You can get passports here, there's a bunch of PO boxes, self service kiosks, mailing supplies. I might be a very disgruntled American but seriously how are the prices long term sustainable? This is a government service which I belive this current administration is trying to privatize, but really?? Don't count on me making any regular visits or wanting to mail anything, because everytime I come, I have to forfeit a kidney or 3.

A very clean and efficient location…read more Friendly staff and easy to get in and out of. Service is always on point. No complaints from me.

Arrived here for a pickup only to find it closed. Just know their operating hours do not match…read morestandard business hours. What's posted on their door: Mon-Fri: 8:30AM-3:30PM. Sat: 8:30AM-4:30PM.

This has got to be the best UPS store in the San Diego area. The employees there are so friendly…read moreand go above and beyond to help. They are patient and friendly.

Convenient location with relatively fast service. The agent was helpful, efficient, and…read moreprofessional. When we entered, the line had 10 persons in front of us. It only took us 2-3 minutes to reach the front of the line. Our service was completed in about 40 seconds. Definitely impressed by this location.

We used this place for notary services. The notary made a mistake on the paperwork. They fixed it…read moreby initiating, but I was super disappointed in the error.

I love PostalAnnex and usually make it a point to do most of my shipping with them. This locations…read morecustomer service can be better though, simple drop off was an awkward experience.

I was able to use the self serve kiosk for my Amazon return but the staff and customers inside were…read morevery friendly. They said hi as I walked on and they were helping the customers in the store. It was pretty busy but they were working through the line fairly quickly. Not my normal UPS store but for sure would go back again for any needs if I were in the RB area. Great location, plenty around too if you want to grab a bite to eat.

For the past few years, I have frequented this UPS store for sending packages and Amazon returns. I…read morecontinue to have wonderful experiences here. Their staff are incredibly friendly. Lou and Brenda are always wonderful, as are the other staff members. Even when lines are long, the team at this UPS store work effectively to ensure you won't be waiting long. I will continue to visit here for my shipping and Amazon-return needs.

I ve been to this location couple of times now and its time to leave a review,…read moreJeffrey was so helpful today that I couldn't wait to post on yelp. They are fast, courteous and professional, I was done with no time

Ope! FedEx customer service failed again. I just swung by at 8:20am, and to my luck, no other…read morecustomers in the store. I go up to the counter bc I needed to print one document on heavier paper. I've done this several times before at this same location. The gal working looks panicked as I explain to her what I'm hoping to accomplish. She asks if I can come back around noon. I cannot. She tells me she's in the middle of printing a big order, which I can understand but this is a print center. There's more than one printer. Surely two printers can run at the same time- and she can accommodate the customer standing in front of her who needs to print 1 8.5x11" doc? Nope. Because they're short staffed. So I left. I get it. Labor shortages, she was in the middle of a project and I've never worked in a print center; however, I wasn't asking her to do a large format print that would require trimming, lamination, etc. Sigh....

Best UPS store. Staff has always been friendly to me and they are super efficient. Prices are…read morereasonable if you do need to mail out items. The service I usually come here for is to return items I have purchased. It's sooooo easy. The only thing that's not great about this location is parking depending on the time you can be a pain. Their customer service has been excellent though.

This is my go-to spot for returns and they're always efficient and kind. I'm in and out so quickly…read moreeverytime! Highly recommend if you want your errands done fast and hassle-free.

Quick and easy, notary service was used $15 bucks per signature…read more Clean store friendly staff

Been here a couple of times and always friendly and helpful in shipping my items safely and…read moresecurely!!! Helped me box and pack some home art and items to be shipped!!

I needed a quick livescan done and the guy helping me was so nice and friendly! He made everything…read moreeasy!! My results were back within a day and everything went so smooth!! Loved every minute of being in his shop! It was a pleasure doing business with him!!

If I could leave a negative 5, I would. I was expecting a delivery of wine to this store. I called…read moreto verify that this could be done and the owner said as long as someone 21 or older was there to sign it would be fine. (This was the location suggested by the wine company because I wouldn't be home to sign for it). He said there would be a $10 charge. That was fine. Then I went to the store to see if the delivery was there and he told me there would be a $25 charge! Then FedEx called me and said they tried to deliver the package but he wouldn't accept it because it was too large! WTH??? Never go to this Postal Annex. Rude and condescending.