What a beautiful post office! The outside is majestic and feels historic. The inside is just as…read morenice, very clean and plenty of open space. There's a line to drop off packages, with various workers at different stations to help you. They also have a section with packaging and cards. I visited on a weekday evening, and it was surprisingly empty. The employee who helped me with my package was genuinely so kind and helpful - wish I got her name! This is definitely the nicest USPS I've ever visited.

The US Post Office in Santa Clara is in a nice, well-maintained building conveniently located by…read morethe farmer's market. Staff were helpful and efficient. The location makes it easy to combine errands with a stroll through the nearby market.

Not to often I think will be rating a post office but was surprised by the overall rating so bad to…read moreshare my experience. Dropping off package , a little before closing and the line is long , always is now , feel the USPS never has enough desk help. But the line moved a quickly as possible and when my turn the person behind the counter was super friendly and helpful and even recommended a better way to ship for cost and time. While in line the office hours were done , they allowed all those in line or waking in to get service and had a great attitude for being end of what I expect was a busy day. So thanks and at least for me this experience was very positive

The postal person was so rude I came in right at 4:30 just wanted to put my envelope in the slot…read more... she said no we are closed go outside & put it in the box... I said but I'm inside & will slip it in..... NO Outside! Lousy customer service service

Esmeralda was amazing and went above and beyond to track down my missing package. She kept me…read moreupdated throughout the process and ultimately found it. Excellent care and customer service!

When you need help in person, there is hardly ever anyone at the front to help. There's a bell to…read morering, but it's questionable how long you will stand there & wait for someone to come from the back to help. And Heaven help you if you try to call this post office for anything. 99% of the time, no one answers. Mail may or may not come, & we often have things say they will be delivered but then it doesn't arrive for days. Overall, this post office & the workers are unreliable, understaffed, & unprofessional.

Service - great Quick and friendly and way nicer than my…read morehome sub station I like Milpitas! I will use this office again.

had an outstanding experience with Suneela at the Milpitas Post Office while applying for passports…read morefor the first time with my son. We were both a bit nervous going in, as we weren't familiar with the process or the paperwork involved, but Suneela made everything incredibly smooth and stress-free. She was not only highly knowledgeable and efficient, but also patient, friendly, and genuinely kind. She walked us through each step with clarity and confidence, making sure we understood everything and that all our documents were in order. Her professionalism was exceptional, and her warm, personable demeanor--along with her sense of humor--made the entire experience enjoyable. It's rare to come across someone who combines expertise with such a positive attitude. Suneela truly goes above and beyond, and it made a lasting impression on both of us. I highly recommend visiting the Milpitas Post Office for passport services, especially if it's your first time. Ask for Suneela--you'll be in excellent hands. Thank you again for helping us prepare for our trip next year!

*Drop off * Super…read moreeasy drop off for mail/letters and up to medium sized packages Customer service Straight forward and clear with ypur packaging needs. Professional staff yet friendly! Parking Meter parking but there is a 12 min space for quick in and outs.

I had a package that was supposed to be delivered by USPS. The day of, I get a noticed at 6 in the…read moremorning that my mailbox was too full and they couldn't deliver, but would try again. That's fine - my apt. mailbox is small, so USPS usually either stuck it in the package box or delivered at my door. Later that day, I get a note in my mailbox stating that the mailbox wouldn't fit the package and I could either have it redelivered on another day or go pick it up. I went online and scheduled a new delivery date. Got a confirmation email and thought everything was settled. New delivery date came... And went. Package still showed as new delivery date scheduled, will be delivered on scheduled day. This went on for three days before I just contacted shipper and asked them to send me a new one as I figured it was lost now. My new package got delivered two days later thru a different carrier and the status on the 1st package was still the same. Two weeks after that - status on package changed to lost and then returned to sender, all within 20 mins (timestamped). Interesting... Anyway - I would not recommend this location. Not sure why my package was here as this is NOT the closest one to me, but I'm sure it has to do with distribution lines. Even before this, I'm always worried about my mail and it's been lost numerous times before. Be careful if you need to send/receive mail from this location.

First, let's be clear this is a small local post office. Yes it is a bit understaffed but my…read moreexperience over the years is that the staff is friendly, helpful. I notice that they take extra time to explain things to older folks and people who's English is not their first language.

What a joke !!!! You make a appt for a passport ! Then you get here 15mins before your appt and…read morethere is still 3 people waiting that has appt before you. And there's one lady doing appointments that's so slow it's unbelievable. Why even have appointments if you can't even take somebody at their appointment time.

4285 Payne Ave San Jose, CA 95117…read more I was here on a warm Thursday afternoon, at around 3:30-4:00pm. This was my first time visiting this post office. My job had me in the West San Jose area, and I wanted to drop off an Ebay order I had to ship. I pre-labeled the package, and ideally I wanted to hand it to a clerk. So I go inside the lobby, and there's no clerks at the counter. Customers are just standing around waiting. Oh well, I decided to just drop it in the lobby dropoff. It's a somewhat medium sized post office. It has mail boxes, self serve kiosk, and limited parking in the lot. There's a huge yellow zone at the curb on the street. My truck has commercial plates, so I parked there. Yes! Active unloading! I would come again if needed. See my photo for hours.

Worst post office in Campbell. Branch Supervisor and tellers were incompetent and unaware on how to…read moreperform common post office services. Told to come back tomorrow for the same issue because they "didn't know how to do it" and to "come back and try again tomorrow". Unprofessional and uninformed staff. Unable to perform advertised services during normal operating business hours. Don't waste your time at this location that will dissatisfy.

Shoutout to Maria! She's very helpful and truly how a person should be in a customer facing…read moreposition. I've rarely had a good experience with USPS - it's a Federal job and employees seem to just work there for the benefits and dislike their job. We had an issue with our PO Box that we've had for 2 years. My wife and I are both listed on the PO Box, but a recent delivery addressed to my wife's name was undeliverable. When we arrived, the front desk person Maria was very helpful and knew exactly what the issue was. She made sure the our PO Box was updated so we will never have this issue again in the future (seem to be an oversight when we signed up a year ago). PSA: When signing up for a PO Box, make sure all names that you have on the application are actually printed out by the person taking your application so there's no issues in future deliveries.

They're so mean and give you a tough time about everything. Anytime I have taken a package to mail…read moreout, my local USPS office (not this one) will tape it up for me, without charge. They made me purchase tape here. When I tried to use someone else, they said that I couldn't do that because they purchased "priority" tape. If you can avoid it, go to a different location.