The UPS customer service here sucks. The fellow I was speaking to didn't understand what was…read morehappening so he put me on a 5 minute hold and all of a sudden a female supervisor picks up. As soon as she picks up she threatens to hang up if I don't listen to her! I'm just trying to figure out where my package went. The supervisor claims that somebody called UPS to reroute my package for pick up. Excuse Me?! Nobody called. Worst customer service and experience ever. The drivers are nice, but the customer service needs to be retrained.

Had a package held here for a labeling issue and needed it to be released by the facility to…read morecorrect the issue. When I called Karina was helpful enough. She initially seemed bothered by my call and was quite short with me, I gave her my information so that I could get a call/ email back, she had to call me back to verify my information and was pleasant from that point on. Michelle, whom I assume is a manager, leaves at 10:30 AM and doesn't check her email. Expect to wait until she feels like checking her email or picking up her phone to get anything done.

Been with Mail Fast USA for at least over 10 years even the Ali the new owner for several years…read morenow. I have had no issues with my mail or packages. Good People.

Take your business elsewhere. I used this spot to pick up an order I placed. I came on Saturday and…read morethey were closed un announced. I came back today Monday and left work early to get here before 5:30 I got here at 5:20 and there was no one here. Now my order will have to be returned. Use a different mail post that's reliable

always greeted with a smile, no matter how busy they get. I just hate it when I can't use them on…read moremy returns lol

This location is horrible. I truly only go here because its close to home, today I went in for both…read morea return & a pick up. The uneducated kid Alex who assisted me first almost hit me in the face with the tape, second he was on the phone the whole time while "helping" me. I said I was also there for a pick up & he whispered " i need your id" so i asked if a photo was okay, he continued to talk on the phone. Then few moments after, he raises his tone & states he needs a physical id, with the most disgusting attitude might I add. I will no longer be coming to this location because every single time i do its an issue. If its not with the staff its with the rude manager/owner, who doesn't give an ounce about the customers

Edward and his wife Alex went over and beyond to get us these Funeral Pamphlets for my mom. They…read morewere just beautiful beyond words and in such a short amount of time. They are reasonable and Honest. Please consider Imagination Works for your next printing job. Thank you!

Highly recommend this place, was looking to make some cards quick and Edward came through fast.read more

I was going through a hard time my uncle passed away, and I needed a big poster to take to another…read morecountries since we were not gonna be able to do an open casket funeral service there, and thankfully, they were able to help me create the design added and add dates, names, etc., on the picture it came out so beautiful. I went back to purchase work copies. Highly recommend.

I was looking to print some digital photos and was hoping to go with a small business instead of…read moregoing to a FedEx or Shutterfly. I reached out on Yelp because this business came up when searching for photo printing services but was very disappointed with the quality. This business doesn't seem to have experience with printing regular photos in standard photo sizes, and I wish they just refused to take my order instead of wasting my time & money. For context, I was shown proofs before printing and several of the photos were distorted to fit the dimensions of the print. When I asked if they could just crop it to avoid the distortion, they seemed to struggle to figure out how to do that. I was there for a total of 45 minutes, and I ended up with only 4 or 5 prints because they did not know how to fix the issue. Granted the prints came out well, but I probably spent double or triple the price for what I would've gotten at a FedEx without the convenience or speed. I honestly should've just walked away but didn't want to walk out empty handed for the time I spent waiting. Now I regret paying full price for subpar service and a disappointingly incomplete order.

They are very helpful! They speak English and Spanish which is great!…read more Also they have reserved parking right in front of the store in case you need to drop off big packages Recommended

New shipping spot ! Very convenient location, there is designated parking up front and it is very…read morequick and easy to do my UPS returns here. I've been here twice and both times I'm out without a couple minutes. They also have P.O. Boxes available if needed.

Love this shipping spot!! I come here all the time. The prices are insane and so reasonable…read morecompared to other shipping companies!!! I come all the time! They have notary here too!! The quality is good and they pack for you! They have every size box you need! With extremely low prices. They do pretty much all USPS services! Also, they customer service has always been the absolute best!!! They help you do everything and very kind! Good personalities and fast!!! I highly recommend here!! This is my go to when I do my side hustle for eBay! -Marshay D.

I came to Mail & Ship Hub to get a live scan done for work and I was honestly blown away by the…read moreamazing customer service I received here! I was very warmly welcomed and walked through the steps of the live scan process. The staff member who assisted me was very friendly and patient as I had to redo my fingerprints a couple of times. I believe it's also one of the most cost effective options in the area at $25, but the customer service alone makes it worth it.

Had a wonderful experience here getting a live scan done, the young lady helping me was very…read morehelpful man's easy to work with. Ambience well it's a shipping place so not much to talk about there but clean and tidy. The prices were fair but mostly it was the great service that got me. This will be my new go to spot.

Christine is the best ! She's helpful super and goes above and beyond to help her customer . She…read moredoes it all packaging , shipping , notary you name it she does it! She's absolutely amazing and I highly recommend her , I've worked with her for many years and have gone to other places for a P.O. Box and always end up back to her! She's got the best rates and the personality across the board . She's kind of, helpful and friendly !

Metered parking in front of the building. On one side of the building, free parking…read more Hardly every busy, easy to pick up mail.

Historic post office here in the San Fernando Valley. It was built in 1934 and designed by…read morearchitect Louis A. Simon. The lobby is pretty big with mailboxes for rent and a mail drop off for pre-labeled packages & stamped letters. It's open Monday - Friday 10:00 am - 5:00 pm Saturday 10:00 am - 1:00 pm Closed on Sundays *No Passport Service here *Street Parking

It's no wonder they have basically no stars at this location. The employees are RUDE and DO NOT…read moreHELP. It's bad enough they don't have customer parking but when you get inside their old ass pdf looking employees don't want to do their job. Instead of offering solutions, shoot UPSELL me tape or a box to ship my package in. NO. Instead they want to be rude and complete jerks. Their postmaster TONY GARCIA IS WORTHLESS.It's obvious they get their attitude and training from their manager. The moment I got on the phone with Tony he was talking over me. I was conforming the location and he kept speaking over me. Terrible service.

Came on a Saturday morning, pretty swift. Guys seemed nice. Small post office area big lobby area…read morewhere the P.O. Boxes are