received a very nice customer service from Paul. No struggle with parking.. I will come back again since it's only two minutes away from my house read more

US Post Office - Post Offices Near Me - Van Nuys, California

I love this neighborhood Post Office. They closed the original one down the street by the Van Nuys Court House several years ago and landed here. The postal workers are always friendly and helpful. You can drop off your prepaid USPS packages inside in the carts and avoid the line. *Mailboxes are available for rent. *Open Monday through Friday 10am - 5pm Saturday 10am - 3pm *Meter parking *Located on the corner of Haynes & Van Nuys Blvd read more

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The reviews for post offices are always cooked because who thinks to review one unless they're mad as hell. So I'm a keep it real. This is the best post office ever. The dude that works here is always cracking jokes and keeping that line moving fast. Every employee has been super chill. Place is always clean and never had a stressful time here even once. I love this location so don't worry bout the reviews on here from grandpa Joe whining about something that was prob his own fault. read more

These folks are kind, patient, informative, and efficient. I dropped by for the first time. It was a bit of a line but they really moved folks through in a timely manner. read more

I visited the service desk on a Tuesday afternoon. It was a random post office. It was along my route during other tasks so not my local post office; I picked it specifically because of the positive reviews recently. I can't express more how shocked I was at the Pleasant and quick service I received. Honestly, it was night and day compared to my local post office and any other USPS location. Like everyone else has expressed, Paul provided, exceptional, friendly, and attentive customer service. There was zero line when I arrived, which was already a wonderful plus, and I soon as I approached, I was welcomed and greeted warmly. Paul answered my questions with such a positive tone and attitude! it was such a refreshing experience, that I am literally sitting in my parked car next to the office just to write this review. Highly recommend this location! FYI I paid for street parking, but I'm not sure if there is a parking lot somewhere nearby. read more

Every day I come here the attitude is bad, they don't care about costumer service. Make sure you bring your own tape is you are sending a big package read more

Easy in, but like most USPS locations not as quick out. Came here to mail off two letters and it was quick once I got in. The AC is irrelevant (or rather so minimal) here since the main door is always open. It's a lot smaller at this USPS than others, but they do have a ton of P.O. Boxes so that take up more of the locations than the main lobby or main counter for request and shipping. The postal workers definitely don't want to be here or have been working in this heat for too long and too many years, but do their best to hide it, so A for effort and for them. Definitely will come back for future shipping needs... just which they held my mail at this location versus the compound location on the other side of the 405... who made up these zip code lines... I live 7 minutes walking distance from here... that said... Pretty easy to spot this location w/ a decent amount of street parking if not on foot or walking from close by. read more

I dropped by for the first time to USPS. It was a bit of a line but they really moved folks pretty fast and in a timely manner. I was greeted as soon as I walked in by staff that makes a good first impression. I was helped by Paul he was really friendly, helpful and informative. Great customer service and good staff. read more

I come here often & Paul is ALWAYS so happy to help & in the BEST mood every time I come in! It's so hard to find good customer service these days & Paul brightens our day EVERY time! Thankful for good people & great service! He needs a raise!! read more

Employee name Paul helped me in extra services. He went above and under for me. I was greatly satisfied. Great working people here. Good job and stop trying to bite that girl ;) read more

5 stars cause Paul is always sooooo helpful! Thank you so much for your customer service and always helping me out. You're always so kind whenever I come in to Pay my rent & getting my money orders. I truly appreciate you! read more

I came in with a bunch of packages from a crowdfunding campaign, and over two visits Paul walked me through the cost of shipping, what would work best, and then helped get all 70+ packages on their way. All the while we chatted and it was a great experience. Thankful for his help and for this branch! read more

Kale and Paul are one of the best employees at this post office location. Very helpful and welcoming. Thank you for your help post office friends! read more

Parking sucks. But huge fan of Steph in the front. So that definitely makes up for the parking. First time going there today. Might have to go more often Overall a pleasant experience. read more

The man working at the post office was very sweet! The problem is the actual post office! I sent out a package specifically to get somewhere in two days and guess what what happens to this package its sent back to me instead of the office it was being sent to! The man at the post office was very sweet and actually didn't charge me to resend the package! I just can't believe something like this could happen in 2017 almost 2018! read more

Yes, I agree... this post office does kind of suck. The main thing that sucks is there is NO parking as stated by the first reviewer. I've never been to a USPO that didn't have at least a small lot with a few spots. The people have been typical for gov't workers, but none have been mean. I'm giving it 3 stars though because I used to live in Hancock Park and went to the PO at 3rd & Western and THAT was the biggest nightmare ever. Like being in a 3rd world country and literally, I was there two times when fist fights almost broke out because of how long the lines were and only one or two clerks were working. So, this Van Nuys PO is like heaven compared to what I used to have to go though. I've never had to wait in line more than a few minutes here. OK... I wrote this mediocre review a while back and I and now, taking time out of my busy evening to edit my review and say that this p.o. SUCKS DONKEY DONG. They have lost my mail more than once now and I've really kind of had it with them. Twice (once a package and another time a letter) items I mailed did not arrive when it was supposed to. Not even close. The package, which was mailed "Priority" took almost two weeks and the letter never arrived... over a month waiting. Oh well. I drive to the p.o. on Magnolia and Kester now. Less b.s. and there's a parking lot. Van Nuys is pretty lame overall. read more

I give a one start just because the lady there definitely hates her job. She has the worst customer service. She is not a people person. She doesn't acknowledge you when asking a simple question. read more

I wasnt even talking to the tall lady with glasses but she kept on butting in. Treated me and my bf badly when we only want a money order, "people think its free" hello? I know there is a fee I just want to clarify something about my money order. She just keeps on talking shit infront of me. If u dont like ur job, just go. I came here at 10 am btw and thats how she greeted customers :) read more

This Post office has the worst customer service I have ever received in a USPS location. The clerk either doesn't like her job or who knows. She sure gave me lecture at the window about the mail not metered by me that I was only dropping off for my employer. I get it, but all she has to do is tell me nicely to let them know how the mail is to be metered correctly. She pulled out a cardboard guideline that we don't have nor is it supplied to us by them, so easy for them to know but how do we know? We have to guess. I was still polite throughout the whole thing, but I was bothered with the customer service received by this employee..... read more

They don't have anything automated. This is old school. Wait in line to get postage to mail.

This place is terrible and they lost my package. ive waited a full week now and not even a response.

I love this post office, because it's conveniently located. Unfortunately, there is one specific woman that works here that creates an unnecessarily hostile environment depending on what kind of day she's having. I have attached a photo, so be advised. I come here quite frequently as parking is always a breeze, and the lines typically tend to be shorter. Its always dirty, but that's nothing to write home about. I have purposely avoided coming here at times in order to avoid the negative energy permeating from this one specific woman. Today she decided to belittle me, because my handwriting is a bit different. I prompted her at the beginning of my visit with my go to -- if you need help, let me know as I am used to it. I'd normally have a label printed out, but I didn't happen to have one this time. She proceeded to go back, and forth with me about whether one of MY letters that I had written was an "R", or an "S". Lady, it's not that deep. Run me my postage, and let's get on with our lives. She decided to tell me that my package was going to get sent back to me. I'm sorry, WHAT? Can you simply put just do your job, or is THIS not the post office?!? I get it, people can be short with you and maybe at times even rude. But, I'm not one of them and I sincerely don't appreciate being treated like I did something wrong, especially when I am a frequent visitor and have never not once had any issues with anyone else at the post office. On the contrary, everyone else makes her appear to be that much worse, because she's temperamental. You shouldn't treat people the way she has now repeatedly done. She's unprofessional, period. Do better. Please, and thank you. read more

US Post Office - One & done - Post Offices Near Me - Van Nuys, California

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I just want to Give 5 Stars to this Amazing Little Office, all of the employees are extremely nice and helpful if you are willing to work with them, i read several complaints wich are to be honest unfair, im a regular costumer and visit this office at least 3 times a week if not more and i seen the people's attitudes so demanding screaming at them at times giving them hard times type of people who wich the employees would put a Red Carpet when they arrive in one word Nasty People sometimes asking questions that are so obvious if you just look around you, all the info is posted on the walls, people been upset because they want things done their way but the PO have their own rules and you have to go by them, I give this hard Workers a Rounded Applause for putting up with this Idiots on a Daily Basis Keep up the Good Work read more

Ok...so in case you dont know, this location moved a few blocks up Van Nuys Blvd next to Bank Of America. Its waaaay smaller. But its still slow as hell and there is still only two people working the place at any given time. Its the same older guy who is really nice and older asian lady whos is usually mean and snappy with the customer. Theres a couple other employees who seem nice. The thing that really annoys me is the fact that they used to have one of those machines where you can weight packages and buy stamps without waiting in that horrible line...but they got rid of that machine months ago....why? It made life so much better. read more

I noticed a few negative reviews about the US Post Office at 6531 Van Nuys Blvd, Van Nuys and I thought I should add my 2 cents; primarily because some of the reviewers mentioned the staff being rude. I use that small sub-station post office a couple / few times each week and honestly the staff are always really considerate and helpful. I've never seen any of the staff being rude to anyone. That said - once it's 5pm they are DONE and aren't about to let late-comers in at the last minute. Maybe some consider that rude but I can't say that I blame them for locking the door exactly at 5pm. My beef with this office is that they do not keep a selection of Priority and Express boxes, shipping bags and labels and steer customers toward the main Van Nuys post office on Sherman Way if requested - this really is unacceptable. I get that this is a small post office that in no way can compare to the size of the bigger ones but there is room for additional Priority and Express boxes there. The small help-yourself Priority station in the front should be re-stocked regularly and it doesn't seem to be. If that area cannot be stocked often they could at least have the boxes, shipping bags and labels on-hand behind the counter. They say that they are too small to carry all sizes of Priority boxes and mailers but that really doesn't make any sense. It's as clean / tidy as one would expect a busy post office to be - the counters are a little rough around the edges from constant use and the counter trim should be replaced but aside from that it's fine. read more

This place it's annoying. Terrible actitud from the people that attend there. In the past I had a conflict with the old man that is there. Today I went and the fist thing that I see is one of the post office employee fighting with a client. Finally I made it after that horrible line and the first thing that I find is that the person that took my package did not help me in a good manner. I ask if she can provide me a label for my package and she gave me bad aptitude and got worse when I said how much was the difference between priority mail and standard. She look at me as if I was stupid that didn't know. Finally went a little easier when I said " I don't know prices and is my first time. If you help it will be much easier" Any ways, my advise. If you can avoid it. Do it. I stick to this place because it's the only one otherwise forget it. read more

Yelp insists I give at least one star but I would give zero if that were possible. In a nutshell: AVOID AVOID AVOID !!! You cannot say you have not been aptly warned. There's a reason this place has a 1 1/2 star average (the people who gave it 2 stars were apparently in an extremely nice mood that day.) There's is no parking. The staff are like something out of Central Casting. Remember Ed Debevic's? That restaurant where the waiters are intentionally horrible to you and it's hilarious and delightful because you're in on the joke? Well, it's exactly like that except not hilarious or delightful because it's not a joke; it's actually the way these people are allowed to behave towards customers. Whoever is in charge of this place should either be fired or should fire the current staff and get all new people who actually want to help customers. And the post office wonders why no one wants to use them anymore. read more

The new post office located on 6535 Van Nuys blvd,Van Nuys,ca.theirs a Asian employee who didn't scan my package and it got stolen .The post office manager didn't help.I call customer service no help as well.they let their employees steal package and get away with it.now I have to pay 100 to ebay for the stolen package. read more

US Post Office - Post Offices Near Me - Van Nuys, California

I'm giving them 2 stars because I'm a nice person. There's always a huge line and one person working behind the counter- two if it's a busy season like Christmas. I've literally waited an hour before in their line and it's just bad customer service. Anything you want such as stamps or an envelope, you have to wait in that God awful line. Parking is limited outside, so just do yourself a favor and never go in. read more

I went to the usps store to ship a package and was greeted by Norma who just had the worst attitude. In short, they refused to accept a package on a flat rate envelope because i had to fold the envelope to fit the package. either way, they could've been nicer about the whole thing. read more

The USPS Service is one of the worse services known to man! DO NOT EVER USE this Service! They don't care about you whatsoever! I shipped a package to Canada via EXPRESS, which the fees are almost double UPS. I will NEVER EVER use USPS service again! By using USPS EXPRESS your package is guaranteed to be delivered to the destination by a certain date and time. I shipped this package for $300 in gifts to my brother in Canada. The package left the United States via LosAngeles and never made it to Canada. I put a case for this package which is now considered lost! Waited over two hours on the phone and all supervisor told me that they are not responsible for my package! Mind you she told me they are not responsible! Why did I spend an extra amount of money for express service and to ensure my package if they aren't responsible? Phone who just blatantly lied to me end it wasn't helpful at all! Warning! Do not even consider on using USPS service ever! Your package will be lost and they don't care and you'll never get your money back! they probably have behind the scenes ripping people off because they know that there's no way anyone can do anything about it! They are thieves! I will be suing USPS for negligence, loss of money, and false advertising! If you ever want is a service to ship your package to Canada or wherever, then use UPS or FedEx, which USPS are Corrupt and they will lose your packages, which are being stolen by their workers and your items will be sold on the black market! read more

If I could give this place no stars, I would happily do so. Disorganized, rude, need I say more? Oh, if you're looking to call this place, don't. No one ever answers. read more

Sloppy, rude, and disorganized. This post office is a crap hole. There were no flat rate envelopes or labels available in the supply area so we either had to wait in line to get supplies, or interrupt the workers helping other people to get them. Further, the woman helping me was the RUDEST postal worker I've ever encountered. Her name tag was covered by her sweater, but she was a bit older, long brown wavy hair with some gray. And she wore glasses. I was taking a photo of a shipping label on the counter so that I could send a photo of the tracking to my friend. She stopped what she was doing and told me that she would not allow me to take photos of the tracking and actually chastised me. I let her know that I've never had a problem taking a photo of my packages with the shipping label and tracking on it. Postal workers are always so helpful and ALWAYS let me take a photo of my package. I do this to prove to people that their package is in the mail. It's also helpful to do this when I'm shipping multiple packages - this way I don't have to guess which tracking number is which on my receipt. She then told me that it's her personal policy because photos of workers have ended up on Yelp. WTF? SERIOUSLY? I had my camera facing the counter. Not her face. She wouldn't continue to help me until I put my phone away. She just stopped and starred at me. I think she hates her job. Due to her terrible customer service, I'm posting a review about her on Yelp. So, here ya go lady. You're on Yelp for how awful you are at your job, which is helping people. read more

BEWARE! Twice this post office postmarked letters the day after they were dropped off (dropped before the supposedly last pickup time). The first one cost the company a $200 late fee because of the incorrect postmark. DO NOT drop your tax returns here! read more

no parking ... unfriendly staff ... and slow staff to add onto that ...

Terrible service with extremely rude staff. I won't ever be visiting this post office again!

This place isn't terrible it just happens to be conveniently close sometimes. Count on there to always be a "situation" at one window consistently. Whether it be language barrier, stupid person, someone who needs step by step instruction, or the Asian lady with the thick accent you have to listen to carefully to get everything she said... besides that just get there early before work lunch time, and before everyone is getting off of work/school. read more

What's the point of listing a phone number if no one answers?? Drove all the way there just to be sent to another location. COULD HAVE NOT WASTED MY TIME BY JUST ANSWERING THE PHONE. Terrible customer service read more

It's so weird to be reviewing a post office; but since my two years living in the area, I've never had a good service here, I figured they deserve the rating. Parking sucks, there's only 8 street parking that seems to be always full because it's located next to a court house. The workers are not helpful, not even nice. There is no drop off area for boxes, so even if you print your stamps at home, they still make you wait in line. They are so stingy and always trying to get you to spend more.... I mean com'n it's a post office, not a street market, not a place to bargain. They wont even give you a piece of tape, they want you to buy the tape from them. For me, it's always better to drive a little bit further for easier access and better service. read more

This place really isn't that bad. I guess since people hate it, few people come here so the lines are the best I've seen in the valley. You may have three people in front of you which isn't bad at all. The thing I hate, though, that others hate too, is the fact that there's no parking. You have to park at a meter or far away on another side street. There are cops everywhere. The first time I came here, I would have given it a one star review, but after the last two, I'm okay with it. The last few times I went was fine because I snagged a parking spot that already had time left in the meter, so I was golden. I just had two walk a block to get to the post office, but I'm not going to complain because we all need exercise. As for the staff, they're the typical post office staff. Not too friendly, but they get their jobs done. Can't expect too much from this place. I keep coming back because it's the closest USPS to where I live. read more