Thankfully this location stays open a little later than the other locations and that is why I keep…read morecoming back here to drop off my packages. I used the self service kiosk to print out my prepaid label and then I drop off the package with one of the staff members at the desk. The parking lot is a decent size and street parking is also another alternative. Staff is pleasant overall and encourage people to use the kiosk when there's a long line.

I appreciate this branch of the Post Office for its long hours and mostly friendly staff. However,…read morethey have recently started collecting pre-labeled packages in the lobby instead of letting them pile up on the counter, which you might think would be a positive. However, I have noticed that these packages aren't being processed nearly as quickly, sometimes up to two days after drop-off. For example, I dropped off two packages on a Tuesday morning, she placed them at the bottom of her rolling bin, and they were not processed/postmarked until Wednesday night/overnight Thursday. I find this to be unacceptable, especially when you have customers waiting, and have had to start dropping off packages at other offices further from home.

I haven't been to this post office for almost four or five years. I was really surprised it was not…read morebusy at all. Now they have a separate line for passport ,which makes it easy for people dropping off mail. For service, the gentleman who helped me was really nice and helpful. He wasn't like any "typical mean post office employee". He provided an outstanding customer service and was patients with customers. He was answering questions and taking his time helping them. Five stars for the customer service. For parking, this location has street parking and private parking lot.

Absolutely the rudest post office I've ever been to. Came here because usps listed them as having…read morepassport walk in hours when you do the search and filter by passport walk in hours. I walked in and lined up in the passport line and immediately the woman had an attitude that I was coming in for a walk in passport appointment and I told her the page I saw didn't show the much more truncated hours for passport walk in ( apparently 10-11 am only). She then proceeded to tell me that it's absolutely listed on the usps page I saw, so I pulled it up and proved it to her. Not visible on the location search when filtering by passport walk in. An honest mistake based on their own site and nothing to have such A rude attitude about. I can meet energy as well and I have no time for you. Maybe chill tf out lady. Miss this location if you value your time and patience.

Sometimes short staffed but they work quick. Nice not to have to drive to the NoHo branch.read more

I'm not the type of person who likes to complain about everything, but this one deserves it,…read morethere's an employee at this place named Kashi, she's a very rude person, she was talking to another woman for like 10 minutes I was the only person there and she ignored me as if there was no one there until I told her if I could call someone else, and she told me to go somewhere else and started making fun of me along with the customer she was serving, they were talking about something that had nothing to do with the mail. And for that reason, I have to complain about that person, because she has no ethics to work in a government place, serving people

About My Package Being"Delivered"!…read more Okay so to start of I order merchandise of a YouTuber and yesterday was a SUNDAY I got a notification that my package arrived but when I checked it was nowhere to be found but I remember that they don't work on Sunday That was the Red flag. So I came here so they can see this so they can TELL me anything about my package. The name of the package is a onesie!

Terrible customer service. The staff will blame you for their incompetence if you point out their…read moremistakes.

I'm actually sitting in my car writing this review because I was so grateful for the help I…read morereceived from Jerry. Jerry was incredibly kind, patient, supportive, and genuinely cared about helping me. He took the time to listen, clearly explain everything, and make sure I left with the information I needed. In a world where customer service can sometimes feel rushed or impersonal, Jerry stood out in the best possible way. He treated me with respect, professionalism, and kindness from start to finish. Jerry left such a positive impression on me that I felt the need to stop and write this review before even driving away. Quite honestly, Jerry is the only reason I am leaving a five-star review today. USPS is fortunate to have an employee like him. Thank you, Jerry, for your patience, your professionalism, and for going above and beyond to help me. People like you make a real difference, and I hope your hard work is recognized.

I have come here a few times when it is on my route. The building itself is nice but the parking…read morelot is really small. The package dropped off does get stuck at times so I have had to manually drop them off with a cashier. Overall it's a good friendly neighborhood post office.

This USPS office has a great team of postal service representatives that really go the extra mile…read morefor their customers. April, Jackie and the whole team are committed to giving their customers the best possible customer service possible.

I don't mind going out of my way to drop packages off at this USPS branch because the staff here is…read morealways courteous, helpful and-most importantly-professional. Architecturally, the building is an absolutely stunning testament to the intricate detail of the Art Deco era which I hope others appreciate as much as I do. What's more, the facility is clean, fully stocked with any supplies I may need, there's ample parking in the lot (which, by the way, has an interesting Tongva/Gabrieleño mural honoring the indigenous people who originally occupied the area) & my packages always get delivered on time...something that sadly doesn't happen at every post office. Now, the worst thing about post offices is that you never know when there'll be a long line; it's inevitable & happens pretty much everywhere from time to time. That being said, the employees here work hard to keep the line moving plus there are two (2) self-serve kiosks which I've also used to make my visits even quicker. On top of all that, the front desk staff always plays great music!

New ownership. New employees. Better experience overall. The employees are quick and efficient. The…read morestore is nice and bright after the remodeling. It's now a pleasure doing business here.

The Indian guy at this location is very rude. He is always in a bad mood and has no customer…read moreservice. Everyone else is amazing. He needs to be taught customer service from his co workers.

Tried calling to speak to a real person but instead the AI machine couldn't help me and every time…read moreI asked to speak to a representative, it would repeat "I understand you want to speak to an agent. Let's try one more time to see if I can help." This cycle went on for 20 minutes, I finally just gave up and will show up in person tomorrow in hopes they can help me. I would suggest to the business, reprogramming your AI voice service so that someone isn't going round and round in circles for 20+ minutes and actually gets answers to their questions.

Deserves 0 stars. First of all, it's unbearably hot in here even in the "winter", if you have heat…read moreintolerance (especially with conditions like MS), avoid this location. Second, Connie, the postal worker at the counter, was extremely rude and completely unhelpful. She insisted she knew how to format an international address, but she was wrong and refused to listen or fix the issue. I was polite, and her attitude was completely uncalled for, especially in front of other customers. I understand working with the public can be challenging, I did it for 15 years but, it was NOT ok. I did nothing to deserve her treatment. Save yourself the hassle and go to the Studio City Post Office instead, they were able to help me right away and were so sweet! Total night-and-day difference.

This US Post Office is so close to my house. I hardly go inside to do whatever I need to do. It is…read morenot a very big post office, but does the work for all your needs. Whether it's mailing letters, packages, buying boxes, stamps, bubble wrap, even has a nice selection of greeting cards. Has all your necessities and essentials. Everything depends on weight, length of the item and all prices vary. Earlier this morning I walked in to mail 2 letters/bills/envelopes and one package. There were 4 people in front of me and 3 employees were working in the front. They cleared that line so fast and it was my turn. They greeted me nicely, and everything went without a hitch. I also bought a booklet of stamps. Being the old school that I am, I still do some things the old school way. Whatever works for you. They have 2 mailboxes in the front for your convenience when the Post office is closed. Place is clean, and has few parking spots in the front and limited spots behind the building. All I can say is that I saw a BIG improvement from the years before..

Dropped off packages (7 of them) in there package drop chute in the lobby on Saturday and when I…read moretrack the packages it still shows usps is awaiting item At other locations the status changes within 12 hours but not here

This is my go-to FedEx location! I ship a lot of international packages and the workers, especially…read moreSamantha and Luis, always make it an easy, stress-free process! I greatly appreciate their expertise and have never had a problem with international shipping since coming to this location.

Purchased a drill from Lowe's that used fedex to deliver item. FedEx lost the package at the sun…read morevalley facility. Since January I've been getting the run around with FedEx telling me Lowe's needs to file a claim, but Lowe's says FedEx is giving another updated delivery date and they can't reach a FedEx rep to confirm package is gone. I'm beyond frustrated at this point.