I have been waiting for 6 days to receive important papers that were promised for 6/11/26. No one…read moreseems to know when the package will arrive. I will notify all companies that I deal with NEVER to use FedEx

Purchased a drill from Lowe's that used fedex to deliver item. FedEx lost the package at the sun…read morevalley facility. Since January I've been getting the run around with FedEx telling me Lowe's needs to file a claim, but Lowe's says FedEx is giving another updated delivery date and they can't reach a FedEx rep to confirm package is gone. I'm beyond frustrated at this point.

It has EVERYTHING, and the employees have always very helpful and nice. It is even fun to walk the…read moreaisles to see all the stuff they have in there.

I am writing to formally document my experience at your location today and to bring it to the…read moreattention of the owner. I visited your store to return three unused items in exchange for the correct ones. The items were in their original condition and there was no valid reason to refuse the return. Nevertheless, your staff declined and required me to purchase what I needed outright, an unnecessary expense that should never have occurred. Additionally, the conduct of your counter staff was unacceptable. Rather than assisting me, they laughed among themselves and directed a rude comment toward me, a paying customer. I responded calmly. I always do. I am not angry. I am precise. And I will not be returning to that location. These individuals obviously hate themselves and their jobs, get better staff. AŚhe!

Service is outstanding! I come here whenever I need to ship anything to family in Mexico and they…read morealways receive the packages on time and in great condition. The staff is friendly and helpful.

Had an extremely expensive piece of artwork packed and shipped from here. The frame was glass and I…read moreknew the guy packing it didn't use enough bubble wrap. He said not to worry as he was adding paper in the box. The item arrived with glass shattered in the box and the artwork was all scratched and is now worthless. Called and was told to call the shipping company for a claim. Didn't even get an apology!! This was all due to the poor packing. If you value your items being shipped, do NOT use this place.

Friendly and hard working. It's great that they have a notary on site on certain days.read more

To the old fucking man that was working here today on August 4th at 6:00, you're an old miserable…read morefucking loser. Went in to ship some shoes out I sold on an app. My mistake I didn't see it was a shipping QR code for usps on my phone, and not ups. He says he can't ship it looking at me and speaking to me like I'm an idiot. I said oh I thought you guys could ship it, again tells me the same thing with even more attitude and disrespect. Absolutely disgusting. Wish I could give this god damn place ZERO stars

I rent a mailbox here and I get notified by email when a package arrives and they scan an image of…read moreit so I know what it is. They are incredibly friendly and happy to see you when you walk in the door. And, I've never had trouble getting parking. I've been with them now for about 18 months and am very pleased with their services to me.

From the owner: DHL, FEDEX, USPS,UPS shipping Drop Off package Notary Mail Box Rental FAX COPY and Printing…read more,Passport Photo and Much More We are local and family owned business and we do everything big shipping store do and much more friendly staff

I have been to many FedEx Office Print & Ship Centers all around. Since I was in the area having…read morelunch across the street, I remembered I needed a pack of envelopes and 8X10 Copy & Print pack of papers. I also needed ink for my printer. I got the envelopes and the papers that I needed, but unfortunately they no longer carry the ink that I needed. It has been a discontinued item for a long time. The quality of both the envelopes and the paper is solid and good. Prices varies on what you get. For those 2 things that I got, I paid less than $20.00. Great customer service by everyone, plenty of parking spaces, clean restrooms for both men & women. You can't ask for anything more. Store was very nicely organized and super clean. They have so many different things from office needs, to shipping, printing, handling, packaging and delivering. Love FedEx very much!!

I had to go here today because UPS did not have the poly airbags that I needed for my shipments…read more Luckily FedEx did have enough in inventory for him to meet a semi packages. Jose was really helpful and patient The two downsides of FedEx for me are that they don't save shipping address information which means that every single time I go in there we have to retype my information where as UPS has that saved in their system. As well, their system can only process five items at a time which meant I had to do for transactions, which just takes longer.

Aside from the delivery problems mentioned by so many others so I won't repeat them, the LATEST bad…read moreexperience is that - no matter WHAT "key words" you use, you will NOT get a customer service representative on the phone. NEVER! I missed a delivery on Monday, because my steps had some work done and were not dry, so FEDEX had no access. Fair enough. I drove to FEDEX to pick it up. Not there. Why? No answer. Tuesday morning, I went to FEDEX.com and entered the door tag number. It showed the package status as "out for delivery," from the same location I went to, in person. Go figure. Fine. I stayed home. When no package arrived by 6pm, I went to FEDEX.com again. This time, "invalid door tag number." What? At 6:15pm, I went to FEDEX.com again, and this time the door tag number yielded the message that the package was delivered on Monday!! Time to call FEDEX. THREE TIMES!! Each time, I tried a different word combination that included the word "representative." Each time, the robo voice told me that I WILL NOT be connected to a representative. And then disconnected the call. This is customer service??? What about people who don't know how to use the online system? What about the elderly? Those who don't own a computer? Or, someone like me, who DOES know how to use the system, but is getting contradictory answers, each time? I HATE FEDEX!!

FedEx drivers are idiots. They have the correct address for my package but went to the wrong…read moreapartment. Fortunately that resident was not home but the driver left a delivery notice on that door. I only found out about it because I tracked the package. There was a photo of a delivery notice on the door of apartment A, but (1) there was no delivery notice on my door, (2) this building has an apartment A on every floor, so that means the driver went to an apartment A on the wrong floor, and (3) most frustrating of all, is that there is no way to lodge a complaint and when I did talk a customer representative she didn't seem able to comprehend what the problem was - she thought I wanted to provide a different address-and kept repeating the wrong apartment number back to me saying the correct floor then "a" as in apple, and left it has that, so I'm left wondering if she even understood HOW the apartment number should be written. You can't even call the FedEx receiving/warehouse hub for this area and let them know a serious delivery mistake was made. I say serious because the item is over $800 and requires a signature upon delivery. All I can is hope the next driver is a bit smarter and aware of what floor he's on on the next attempt.

New ownership. New employees. Better experience overall. The employees are quick and efficient. The…read morestore is nice and bright after the remodeling. It's now a pleasure doing business here.

I paid to ship a large package and after one day of it not tracking (label created, UPS awaiting…read moreshipment) I reached out to the store. They insisted that I wait to file a claim or to begin an investigation (search for the package inside the store or review their cameras to see if the package left the store). It has been almost 3 weeks and my package was never scanned into the UPS system. It has been presumably lost or stolen and the UPS investigation has not shown any evidence that the box left their store with a UPS driver; it has not been found in a warehouse either. The management offered no refund and despite numerous calls to the store, they have not returned my calls. I have subsequently opened a formal complaint with UPS store corporate office, initiated a chargeback with my card issuer, and filed a police report. After paying over $100 to ship an item, the least I can expect is that the service is received. Please approach this store with caution if you are shipping packages!!!

Great great great.easy convienet. Owner is a gem and service is always best. It's clean and small…read morebusiness owner.which i love to give my business to.

The new owner has betrayed my long standing renting of mailbox and did not forward after i moved,…read morerather, sent important documents back to sender or threw my mail away and i have been unable to change address with post office. The woman and her worker were unkind and sent me a cease and desist text when i was unable to change the address as my mail continues to go there and they were unwilling to work with me since my move. additionally i would actually call them mean girls.

I have been coming here for a while now and have always been treated with a friendly greeting. Not…read moresure why there are so many bad reviews but everyone has their own energy and experience. It's very easy to return Amazon items here as well as dropping off UPS packages. I find it easier to prepay online, label my package and then drop it off. Saves time, $$$, and aggravation. This is an "all service" facility. Shipping supplies are for sale along with mailboxes for rent if you are in need. Check with the sales people for rates. *Plenty of parking in the lot *Open until 8:00pm which is great if you have a late drop off.

Have shipped many items through this UPS store never had a problem. Employees that I've been in…read morecontact with are very friendly. And best of all easy to park. Lol.