I've had some really nice friendly people help me there, but I happened to get an Asian woman today who wasn't interested in helping me with my lost package. Without checking she told me my package wasn't there. The Asian man working next to her was really friendly with everyone. I wish I got him instead. read more

Idk what is going on at the Yorba Linda Post Office, but the Post Master General needs to clean up and clean out all the incompetent, lazy individuals - as well as all the mailmen/women who clearly do not care about having their job, nor do they care to do it properly - can't get addresses correct (we are constantly get other people's mail...and NOT our own), packages are thrown bc their too lazy to have to walk up to the front door/porch, and they think we have no reason to be upset, disappointed, or make a complaint for their lousy service! Pretty sure they wouldn't want this kind of USPS with their mail. For the love of God, just retire if you can't do a better job - because we should not be collateral damage, nor pay the price of potential identity theft bc you do not liking what you do for a living!!! read more

The Yorba Linda United States post office. I drop most of the bills that I mail out at the post office. This facility was named in honor of 2 fallen soldiers who were killed in action. These heroes were both citizens of Yorba Linda and served together. Also has a passport service available. read more

US Post Office - Dedication plaque - Post Offices Near Me - Yorba Linda, California

The worst service in town. I can't believe how they can't just get my package delivered to my new address. It's been one week. And this is my second visit to the post office. read more

The always get my mail mailed. I'll definitely be returning. Prices are reasonable. It's local and convenient

The absolute worst customer service you can find. I avoid this place at all costs and every time I have to go, I am reminded why I hate it. Understaffed, lazy, and do not give a rip about your needs as a customer. If you need your beautiful invitations hand canceled - do not waste your time here. They give you a real shitty response that "we don't have the time to do this for you and if anyone tells you they do, they are lying." Shout out to Anaheim Hills USPS ladies who I have watched them hand cancel each and every one of my envelopes because they actually care! read more

The worst experience of my life spent all day there trying to open a PO Box. Both workers were completely incompetent of helping or being nice to somebody so much attitude zero help never been through so much trying to open a PO Box. Both workers gave so much attitude and kicked me out at 5 o'clock even after not helping me since being there since 2 PM. read more

Rude, unfriendly staff. Not just one time incident but multiple. I stopped going to this location due to that issue. Hope they train their staff customer service read more

Awful customer service and completely understaffed. Even when you try to contact by phone.

The WORST. ONE person working. At 2:30 pm - including passports. Line was outside. Ridiculous read more

Everything is perfect about this Post Office.We are so lucky to have it in our city and hope they can remain I have been there one hundred times and never disappointed read more

Spent 55 minutes there because they only had 1 person working on a Friday. 55 minutes. This is the worst usps.

This post office always has sketchy people around the building and there are always long lines would not recommend it if you want to drop something off quickly. read more

US Post Office - Post Offices Near Me - Yorba Linda, California

UNDERSTAFFED!!! If I could give them "minus" stars", They would get 5! 3X's I went for stamps or needed to wait in line. All 3x's at least 15 people in line! One person helping while 2 other people are collecting & sorting boxes. Not to mention the girl was slower than molasses. The worst service ever! read more

Most of the time, my experience at a post office is sub par, but everyone here was so efficient, friendly, and Veretta ROCKED! Not only was she super kind, but she acted as a consultant as well. She helped us pick out stamps for our bridal shower and invites, and was so helpful in general. Five stars for these post office ladies, they deserve a raise. read more

There are a lot of terrible reviews here about this post office. I live in this area so this is where I go if I need postal service and I've only had positive experiences and felt the need to share since I think only people with terrible experiences share and those who have decent experiences at a post office probably don't think to share it on Yelp because it isn't a restaurant. I've never had to wait too long here and everything done here is pretty straight forward. I especially want to highlight their passport service. Very easy to make an appointment for passport service online. I looked around at other nearby locations to see if anyone had an earlier in the day spot and noticed this location had the most appointment times open in general so I stuck with this location. I was in and out in 15 minutes and this included the time it took for them to take a passport photo as well. The clerk obviously knew how to handle the applications expertly and I had all my documents prepared in advance. Absolutely painless. I highly recommend coming here for passports. My tip would be: have your documents prepared beforehand by reading and re-reading the instructions laid out for you on the passport website. This action alone, I imagine, makes it a smooth process for everyone involved. read more

What do I LOVE LOVE LOVE about the postal service? The employees of course! Two of my most recent, Norma and Antonio! What a thankless job yet you are always kind, share your smile and ensure that even if the mail truck you're driving breaks down the mail is still delivered. Thank you for doing all your transactions with consideration, kindness and genuine care. read more

The post office has a self service kiosk which would be very helpful if it were stocked with the supplies it advertises. Maybe someone could inventory and provide the boxes, envelops, etc to actually use the self service. read more

Absolutely horrible my mail person wont deliver mail mail if anyone is parked within 15 feet. I went out to talk to her and explain it's not my car I can't do anything about it . She went batshit crazy at me yelling at me she doesn't have to deliver my mail. So I complained and the supervisor sent me a email telling me it's been resolved. Ya right now she is totally retaliating against me . I went down to the post office and there was no supervisor to talk to and was told to call later . Well called about 50 times and it rings about 20 times and hangs up. read more

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I want to say something about the postal service delivery person who comes to Heritage Crossings in Yorba Linda. There has been multiple wrong deliveries in the past year, and it's getting worse. In the past 7 days, I myself have experienced 3 wrong deliveries, in 7 days! 1. I have received a wedding invitation NOT addressed to me but to someone else in the same Heritage Crossings community. 2. My package was delivered to someone else's box (the key to the mail box where the package was placed was delivered to someone else. Luckily, that person, after opening the mailbox, did not take my package, but left it open and I happened to see my name on the package. Thank goodness nobody else took it) 3. Then yesterday, somebody's package is delivered to my mailbox. Same street number, but different street in the same community. This repetitive wrong deliveries is getting a little out of hand. I cannot trust our mail or things we ordered would arrive to the correct address anymore. I have personally gone to the Post Office on Eureka and told the manager above the issue, some months ago, but it certainly seems not to be of any help. I hope the management will read this and the postal staff coming to Heritage Crossings can be more careful. read more

It's really quite simple. It's certainly not at this post office - not by the customers and not by the employees. Unless they really screwed something up for you, I don't understand the incredible hate this place is getting. It's your middle-of-the-road post office. It's not the nicest and it's not the worst. The employees are not the friendliest but they're not the rudest either. To me, this place is very simple. If you need to go to the post office and this is the closest post office to you then go here. If this post office is out of your way and there is someplace closer, you're probably better off going there. I did not get the red carpet treatment here, but I dropped off a package and it was sent out and reached it's destination. Mission accomplished- that's all that really matters. read more

Someone just handed me a mail not wearing mask. I can't believe this. The person just risked my life and my family's life. Please wear a mask to protect yourself and others. read more

The Yorba Linda post office won't answer their phone! I have an urgent matter and I have called and called.

They are great from my experience. After 17 years here the lost a package for the first time. They tracked it down the same day and made a special trip back to bring it to my home. Wow! read more

last week I was supposed to receive a package from Florida. Tracking showed it was delivered to my home on July 21st, but by the 25th it had not arrived. Since it was not insured-- no followup was possible. Sometimes our mail comes at 10 am. Other days as late as 7 pm. Any entity with a two star Yelp rating has significant problems, particularly at the managerial level. But, the USPS is a federally supported and union organized. It is well insulated from customer concerns. Yelp ratings mean very little to them. They just keep chugging on. The City should request an investigation into why this entity offers such poor service. And let's leave Covid out of the discussion. This has been going on for years. read more

This was an overdue review. But I enjoy visiting this post office. I was mailing out a package to my boyfriend for Valentine's Day and the lovely woman who was helping me put the tracking stickers around the decorations I had placed. My package was going to arrive on February 12, but she delayed the package one more day so it could arrive closer to Valentine's Day. She told me she did this that way my boyfriend wasn't tempted to opening it earlier. It was such a neat interaction. Every time I have gone, I have had a great experience. The lines go by very fast. read more

Service is not up to par with the Fullerton Post Office; however, they are kinder than the employees at the Anaheim Hills Post Office. Expect a line and expect to wait unless you already have applied adequate postage and are just dropping off letters in the drive through mail drop box. read more

I dropped off 52 packages at 9:00am opening time on 1/4/21 and they weren't moved, scanned in, nor accepted until 9:30 am THE FOLLOWING DAY. I do not recommend this USPS at all. Absolutely horrible employees there. read more

More often than not if you have a package due that is signature required, the carrier will NOT attempt delivery, too lazy to try, only assuming you aren't home. When tracking it online it will say delivery attempted, undeliverable etc. Customers have cameras and video doorbells these days and this continues to happen. No delivery attempt is being made. Calling will get you nowhere so your package is delayed by multiple days, forcing you to go to the post office and track it down. Packages that require a signature must be a chore and they aren't doing their job. Some packages are important and when you are waiting for something that day, it's very frustrating. This happens over and over in Yorba Linda. read more

Horrible! Waited in line for so long and the lady made me fill out my package details and when I did she made me redo them again and it was HER mistake. Took 10 min in there sending 1 package. read more

I had a very rude expierence I called earlier because my packet a thin packet wasn't delivered its 5 days late so I called customer service a women said she can't help me.... Uh ok? So now what did I just pay so I wouldn't receive my order? Pathetic read more

Prime member with Amazon and Amazon utilizes them to deliver packages to members addressed and because I have a PO Box the post office will not deliver my prime Amazon delivery to my home address which is specified on my Amazon prime orders. USPS is pathetic. read more

One day when I got home there was a message on my door to pick up mail at the post office. Was a bit annoyed that I had to drive to the post office, but hey sometimes you just have to. When I got there the line was super long. All the stations were open & there was a vibe about the place. These aren't happy workers. You can tell right off. Maybe it's because some of these wealthier people in their own right can be rude but I wasn't getting that feeling. The place seems run down & the workers given up. Someone needs to breath some positive energy into this place. read more

I had to pick up a letter that I wasn't home to sign for and they had lost it. The lady took my phone number and said she would call and never did. I went back the next week to ask again, still lost and another lady took my number and said she would call by 5 regardless. No call again. The letter eventually attempted to be delivered again and I received it on my third drive to the post office. The only reason to give it 2 stars is because the other ladies at the office have been very sweet in other visits, but just pray they don't lose your mail. read more

This is by far the worst post office ever! I constantly have issues with mail delivery, putting mail on hold and they deliver it anyways. Calling them is a joke and going there is even worse. Prepare to get there right when they open and stand in line for a hour. If I could give it zero stars, I would! read more

Several of our packages were opened when we took delivery. When asked why, the post office said they couldn't do anything about it. Several of our packages and mail have also gone missing when the post office stated that they had placed the mail in our mailbox. Most likely someone/multiple people at this post office are stealing packages and others are covering up for them. read more

Update....regarding mail taking the long route to 92887 from 92886 via Vancouver Washington because incorrect zip code punched in by postal clerk. The package finally made it to 92887.....so I have to thank the United States postal service. read more

I have read some complaints about cars parked in front of mailboxes and people not getting there mail. It is true you are not supposed to park in front of a mailbox. In some city's you can get a ticket. In some you may get it towed and in most you won't get your mail. So to respect not just the mail carriers and your neighbors never park in front of a mailbox or box's. read more

I had two packages scheduled to arrive on June 1st. I got a notification while I was away from home saying, "Your package has been delivered. It was handed directly to a resident." I live alone so there's no way anybody can receive my package. On their website, it told me sometimes the status may appear as delivered but may take up to 48 hours to actually arrive. (Weird, but okay) After a couple of days, I called USPS again to ask them what was going on. They told me they will launch an investigation and would get back to me in a few days. A few days later I got a call telling me that my package was actually delivered to the wrong address. They mixed up my address with another one. I had two options; I can either go retrieve my package due to their mistake, or I can allow them to attempt to retrieve my package. My faith in them was obviously too strong because I allowed them to correct their mistake. I was informed it'll take a couple of days. Here I am more than a couple of days later without my packages. My attempts to call them have not been answered. I'm deeply disappointed. Maybe my expectation was too high for them. I shouldn't have expected a simple delivery would end up like this. read more

I couldn't give it zero stars, so I went with one. Since moving to YL, I regularly have missing mail. I also have a community mailbox at the end of my street (which is ridiculous because its a tiny gated community, and the streets have 4 houses each, no idea why the mail service can't just deliver to our homes). My outgoing package wouldn't fit in the outgoing slot provided in the community mail box, so I put up a note, requesting they pick up the package from my house. When they did not, I called, and actually had this conversation: "They don't respond to that. You either have to call us to request a pick up, or go online." "Oh ok, so can I request a pick up now?" "Yes, you can go online and follow the instructions, or you call us." "Right, yes. I've called you. I'm on the phone with you now. Can I request a pick up?" "Well, we don't normally do this over the phone, but I can if its just once. But if this is every day business sort of thing..." "This is not an every day business sort of thing, I am calling you once from my home, as I explained, my outgoing package doesn't fit in the outgoing slot, and I need it delivered. I'd like to please request a pick up." "Well is it really heavy?" Clearly, they have no interest in actually working. And driving to the post office to drop off a package is absolutely no big deal, and I've done it plenty. But when the flu has been in your home for over a month (4 kids), sometimes, yes, driving to the post office is a big deal, and you could use the services of the USPS, which they provide to everyone else here. read more