If you are in the DMV area and you are quickly looking for a mitigation company for water damage…read moreanywhere in your house, STOP GOOGLING NOW and call Resource Restoration Services. Dave from Resource Restoration Services has been absolutely amazing. He has his clients best interest at heart, and will have your back all the way through the mitigation and rebuilding where damage was done, and works directly with insurance companies (with your permission) to lessen the burden and give clients piece of mind. He and his team quickly mitigated the water damage done to my tenants location in the middle of the night, giving constant updates throughout the process, and set me up with next steps forward to restore my basement to it's original condition. I cannot recommend this company enough! Dave and his team are the best in the business!

Created a miracle! We had a back backup. Dave and his team were on it. I don't think I have ever…read morehad faster and more professional service. There were check ins all through the process making sure we were OK. The workmanship was something rarely seen today. Impeccable! Floors are seemless. Walls smooth as glass. And the bathrooms... the bathrooms. They are show pieces!

Met with Rick on some mold we developed from a power washing incident that was done improperly. He…read morewas honest, informative, and easy to talk to. I didn't get this from other contractors in the area so we chose PuroClean for our job. His team was professional, clean, and did a timely operation. Rick came over and inspected the work and went through the invoice with us after completion. I would recommend him to anyone! Glad we made the right choice.

Had a dehumidifier leak for a few days in our finished basement that my wife and I noticed on her…read moredue date (Mother's Day none the less). I called PuroClean and got Rick on a Sunday. We talked through the issue the best we could over the phone, he triaged the situation given the info available and said he could have someone out within a few hours. Sasha, the tech. who arrived on time, did an excellent job thoroughly assessing the damage, showed me the results, and explained what he recommends going forward, while also speaking to insurance process/dynamics so I could make an informed decision. Sasha put down floor drying pads, dehumidifier, and fans, and got me up and running. Came back and checked on equipment for the next 3 days with no issue. Also 2 days into this situation my wife went into labor and Rick and team were very understanding and made sure regardless of how long equipment was set up that we paid a fair price for which services were needed. Can not say enough good things about Rick and his team, they were professional, thorough, empathetic, and honest. Their work saved me thousands of dollars in flooring and other sheetrock repairs. Highly recommend them!! Eric

I'm so sad to see negative reviews!…read more We recently purchased a groupon with IAQ for an air duct cleaning. Getting in touch with the company and scheduling an appointment was effortless. I even had to reschedule the appointment and that was just as easy! We've had bad experiences with other duct companies in the past, so when the techs arrived, I was already on the defense. I immediately lowered my guard when I saw how incredibly efficient they were! They were also very knowledgeable and explained things to me that I didn't even know about (and I do have some working knowledge of a furnace unit). We ended up getting our entire furnace unit cleaned and sanitized and I can already notice a significant difference in the air quality in our home! I can also tell that their work is going to save us hundreds on our electric bill every winter. I'm sorry that other people had a bad experience, but I would 10/10 hire this company again and probably will!

Victor and his team were very thorough and walked us through each step of the air duct cleaning…read moreprocess. Price seemed reasonable and we'll definitely be calling him again in the future!

Coming home from a weekend away to find a burst pipe in our basement was not a great feeling at…read moreall. We later found out that a lot of homes from McLean to Great Falls were dealing with the same issue. Our basement was completely flooded, so we called APS Flood Restoration for the cleanup and repairs. They didn't waste any time getting started. Their team documented all the damage, brought in professional equipment, removed the water, and took out the damaged materials. What could have turned into a total disaster was handled quickly and professionally. They were very thorough with the drying process and honestly saved our home from potential mold problems.

Great work. Very responsive and walked me through every step. The owner will tell you he prefers to…read moretalk versus emailing and texting. I appreciated that.

We had a water line pipe leaking under our front yard that needed replacing. We searched for…read moreplumbing companies that would be available and affordable. Through Yelp, Metavision LLC was a company that promptly inquired about our situation and offered to come and give a free estimate. The gentleman I spoke with, Brian, was very knowledgeable and professional. He came and assessed the situation and assured they would be able to resolve our leak issues. He had to check his schedule and let me know when they would be able to come for the repair. Communication was consistent by phone or text and they were able to come within 3 days. I received the invoice for the work and the amount was reasonably priced compared to the average price for the work we needed done. The day of the replacement, we were in communication before arrival, during service, and after the work was done. Brian was actually very respectful and personable. He was able to answer any questions we had and offered to assist us further if any more problems occurred. I am happy we chose this business for our repair. They are new to Yelp with not a lot of reviews but have been doing business for over a decade. Black Owned Business too, which I am glad to see as this isn't as common in this industry. I am satisfied with their service and highly recommend them if you need any exterior plumbing repairs!

MWM Restoration was recommended as a potential vendor by my insurance company when I had a hail…read moredamage claim for my home's roof. After checking out a couple of options, they seemed like the best and easiest solution. They were very fast with scheduling, and their project manager was very communicative over text messages about the process from start to finish, which I appreciate. The only two points I would raise that made it less than five-star service are: - I had asked them to check out a problem area of trim/fascia/soffit and let me know what could be done about it; the PM confirmed they would but then I didn't hear anything back about it and the crew cleaned up and left without a word. - While the crew did an immaculate job cleaning up my driveway and front yard area, they did a very poor job cleaning up my back deck. I swept it the next day and found about a dozen nails and staples that my children could have been injured on.

MWM was the group selected by our Insurance Co. (Travelors) to deal with a leak/mold issue in our…read morekitchen that required removing cabinets and appliances and replacing the entire kitchen floor. While insurance said we could choose someone else for the work, we felt comfortable with MWM right from the start. Our project manager, Mo, did a great job of explaining the process and kept us informed at each step. He tried to keep the scope and timeline of work reasonable, but always let us know when something might or wasn't going to plan (which happened a couple of times). The crew made pretty quick work of the remediation/demolition and the rebuild. The timeline estimates were always realistic and pretty close to actual. The only thing that maybe could have been better was the cleaning crew. They did the big things (vacuum, mopping, etc) but afterward we noticed a lot of dust that should have been removed. Minor in the big picture.

Check the dates on their reviews; most are old…read more I called and scheduled a free estimate. A day later, they rescheduled because one estimator was out of town. The new appointment was for the next week. When the day came, NO SHOW. I called and the lady told me that their other estimator was in Florida and asked to reschedule again. I said no thank you. How can they not even get estimations scheduled right. It's your first impression with the customer. Also, if someone is dealing with a basement flooding issue, this is not the kind of response you'd want to deal with. Do not recommend.

Received an estimate and paid over $10K to waterproof basement (foundation leak) in February 2016…read more Biggest sell was the "Lifetime Guarantee" for materials and workmanship. Flooding immediately from the garage door. They refuse to fix it because Anne Arundel County installed the grate in front of the garage door, with a drain pipe leading to a sump pump just inside the garage. After 6 years of floods, I finally recognized the problem: Action had removed the drain pipe and replaced it with drain tile that cannot handle heavier rains, causing the grate to overflow and flood the garage. Action never documented their visits, so this summer I tried something different: I made an appointment saying I had additional work, not warranty work, done. When the inspector showed up, I let HIM identify the problem, pointing out the issue was the drain tile that replaced the County's pipe can't handle the load. The inspector then refused to honor the warranty--again--but offered to have an Action foreman and crew come out and "fix my problem" for $1,000 cash. Still nothing in writing. Wondering how "corporate" was implicated (was this unofficial policy--avoiding honoring Lifetime Guarantees, potentially saving tens of thousands in repeat work?, or would the owners be upset that its employees were performing unpermitted and unauthorized work for untaxed income?). I received a text with the name of the foreman coming on the weekend and waited. They arrived in company trucks and uniforms. I took pictures and told them to leave. I went to the police station and tried to file a complaint but they said to report it to the MHIC first. I did and, again, waited. Today, the MHIC rejected the complaint as being 3 years past the original work. Time to file that police complaint and hire an attorney. DO NOT RECOMMEND.

I had an appointment from 8 to 10 in the morning. I had a lot of stains on the carpet and sofa. My…read morefriend recommended USA Green Clean. Leo was at my place at 8 am sharp. I got deap cleaning process like Sean recommended, I was skeptical for the stains to be removed, but he told me that everything will come out and I should not worry. I have to say I am very happy as my stains came out completely my sofa looks great now. I have to say I was impressed with the service because I had some experience with carpet cleaners in the past and it was not good ! was very nice kind and very professional he gave me a lot of tips on how to maintain my carpet and upholstery and told me I can always call if I have any questions .I will recommend this company to all my friends and people I know . they are a very good company to work with and I'm looking forward to work with them again

Be aware that the price quoted over the phone is not what you will pay once the tech gets to your…read morehouse, plan on almost triple. $69 went to $189 if I wanted cleansers and spot removal. I'm not sure anyone would pay for professional cleaning if it didn't include spot removal and cleansers, just cold water and suction. Also, my service was rescheduled 4 times within 2 days, including the day of service start time delayed 2.5 hours. Frustrating. The tech explained that he was just contracting with the company and didn't know what they told us nor why they would not have discussed the needed higher price levels, nor could he control the schedule. Ugh. Here's hoping the carpet looks good tomorrow once it's dry.