We would like to caution neighbors about our experience with damage repairs from American…read moreRestoration. They contracted to replace our roof and repair the ceiling damage in two bedrooms. Soon after the "completion" of the work, we noticed a new crack and what appeared to be water damage in the same spot in one bedroom. We were concerned that the repair to the roof was faulty, but they resisted having an independent party verify that the new roof was sound before making a second repair of the same ceiling. In connection with replacing our roof, they contracted to replace gutters and downspouts, but replaced only the gutters and claimed that the calculation on the contract was for only enough linear feet to cover the gutters, not the downspouts. Did they think we would check their measurements and realize that the contract covered only gutters, when the line item was "gutters/downspouts"? When we realized that they had just reinstalled the old downspouts and questioned them, they offered to replace the downspouts for a certain dollar figure. When my husband responded that he would consider it, they immediately halved their estimate for the work. In addition, they tore up our landscaping and a neighbor's in bringing a dumpster down our long, narrow driveway and claimed that this was our fault for having such a driveway. We have had major bathroom remodeling done and, recognizing that the driveway is long and narrow, the contractor took the debris up the driveway in a truck, rather than a dumpster. American Restoration brought the dumpster down without warning us that it was coming and would block our driveway. Luckily, one of our cars was away from home when they did this or we would have been stranded through the whole course of the repair. Some years ago we used American Restoration to repair water damage in our basement and thought they did a good job. Not this time.

Had my water heater break and overflow to my neighbors underneath me. Nate was able to come out…read moreearly next morning and provide a quote for me and my neighbors. Super nice and straightforward.

We had a small leak during heavy rain in a house we just bought. Master Construction was our 3rd…read morequote and Jose seemed very honest. The 2 previous contractors were trying to convince us we needed a new roof, despite our inspector letting us know the roof likely had 10 more years of life left. Jose, did a thorough inspection and said we needed to replace some shingles but the roof was fine. His quote was competitive and he sent several pictures of the work he did (he fit us in 2 days later). He even waited until it rained hard a few days later to check on us before asking for payment.

Jose had great communication throughout the whole process. He let me know ahead of time that the…read moreweather was not going to pan out on our original date, which saved me from taking time off for no reason. The work done was exactly what I wanted and when they found some rooted wood they sent me some pictures and asked what I wanted to do before they proceeded. Overall very satisfied and glad I supported their business. Side note: they preferred check or cash. I am using them in a few weeks for gutters.

Very impressed by their very thorough assessment of roof, shingles, chimney, gutters, etc…read more providing detailed pictures and thorough punchlist. Big thanks to Charles for taking interest in property and his prompt follow up. Highest recommendation on Washington Consumer Checkbook. They deserve that!

Charlie Isom was communicative and proficient. I had HOA things I had to have fixed as well as…read moreinstalling a new attic fan which required them to go on top of the roof. RM Banning probably does all roofing work in my neighborhood- that should tell you something. I recommend this company. They seem to work with you on everything from financing and will even try to match quotes. I would hire again.

Miguel and his team did an awesome job on our patio. Reasonable price and easy to deal with…read more Thanks Miguel

We have been working with this team for about a year. They have done a variety of project from…read moregarden beds, tree trimming, patio repair and stair replacement. Great text / email communicators, very professional and would highly recommend.

Carlos & team came highly recommended by neighbors and didn't disappoint. We were in need of a new…read moreroof, but not in an emergency state. Start to finish, he was a breeze to work with. He adjusted the estimate based on my preferences, never tried to up-sell me (his quote was the most reasonable of the four we got, but not so different to make me wonder why), and had his team out within a few days of us confirming the contract. He checked in with me at all points of the project and it was done in less than a week (new shingles & gutters with a few rainy days and a weekend between the shingles and gutters). He's an honest guy who knows the essentials components of his craft: quality work, professionalism & communication, and leadership of his team. Can't recommend Metro Home Improvement enough!

Work not done. I agreed to a work proposal from Carlos. and…read morescheduled the work 3 months out. I called a week before appointment to confirm. On the day of the appointment the Contractor did not show. I called and I was given questionable excuse, apology and new appointment. A week later another no show. I cancelled work.

Could not have asked for a better siding, gutters and painting experience with Orion. Not the…read morelowest quote, not the highest, but we got solid, quality work with quality products and a very smooth experience, for a reasonable price. Their estimator came out and intently listened, laid out our options, and made sure we were all on the same page. He was honest and transparent about what could be done, what couldn't be done, and ultimately provided a very detailed, fair estimate. He was there when the crew arrived on the first day, and again took pains to ensure everyone was on the same page. The crew was respectful of the home, clean, efficient, and polite and friendly when we had to interact with them. The project manager visited the job each day and liaised between us and the crew, as opportunities for clarification arose. The crew's work was just as detailed and fastidious as the estimate, and everything they worked on, from the siding replacement to the exterior house painting and gutter replacement, went very smoothly. The end result exceeded our expectations, especially as the house is 70 years old with additions and oddly placed utilities and "old house things" that can make it challenging to work on. They took it all in stride and banged out some fabulous work, though! The house looks better than I've ever seen it. People keep noticing too, as we have been getting frequent requests to share Orions info with visitors who see their recent work during their visits. We will definitely work with Orion again!

The good: Reasonably Priced and Decent Sales team…read more The bad: Zero project management or follow through. In March I contracted with Orion Home Improvements to demolish and build a new deck. They failed to anticipate a new plat was needed and had promised no permits were required, as they would simply be replacing old footings. Both things proved untrue and we spent another 2 months obtaining the required permits. During that time Orion was not communicating and I had to call they every week for a check-in. May 3rd arrives and materials are delivered, a dumpster is dropped, and workers arrive. First two days run fairly smoothly with demolition. Day 3 is a half day, 0930-1230, "we are waiting for the permit", meanwhile the demolition is not complete and the dumpster is not filled, debris is piled in the yard. Once the the first permit comes in, the process is 3 more weeks with 1-3 workers per day, working 3 to 6 hours per day. Nobody communicates when they are coming or going, they just sort of show up. Three total weeks later a beautiful deck. Final permit/inspection is cancelled and another week goes by to get everything approved. Bottom line: Orion Home Improvement is unreliable and I will not be working with them again.

Start to finish they took care of everything. Job was done in less than a day. They handled the…read moreinsurance company for me and I would use them again if needed.

We had a great experience with colonial contracting for our roof! Brent and Carlos are very…read moreknowledgeable and walked me through the entire insurance process. Our roof qualified for insurance coverage, and we are so glad we had a professional who helped us navigate through the insurance paperwork. The roof was installed in a day, and they cleaned up so well afterwards. We are extremely happy with our new roof and highly recommend this company.

I would not recommend this company, based on both past and recent experiences. Over 20 years ago,…read morethey did siding and windows on my parents' house. Years later, the windows were letting in drafts. When my parents tried to file a claim, the manufacturer said the issue was with the installation, and when they went back to the contractor, the contractor blamed the window company. My parents were left to eat the cost. Didn't put two and two together until now. Fast forward to 2021, I had them install gutters on my house. In 2023, I called for a roof quote but never moved forward. In 2026, I tried to call them again, but they wouldn't return my call. Upon inspecting my gutters, I discovered major installation issues: the leaf fitters were shoved underneath my shingles, shingles from a previous roof layer were pushed back and the gutters were installed too high. This poor work has caused my fascia board to rot over time. So glad they haven't returned my call. Stay away and don't be naive like me. Needless to say, I've hired someone else for full roof replacement along with fascia board, soffit and gutters.

Shane just repaired our leaking gutter. He was pleasant and efficient and guaranteed his work. We…read morewere impressed with his integrity because he could have diagnosed a larger issue. He said it was a small fix and he was able to accomplish it immediately; we are very happy with his honesty and sincere desire to do a good job. Check with Discount Roofing and Siding before you go anywhere else.