I booked InstaMaids through yelp in preparation for my move! Instead of the move-in/move-out…read moreservice I requested a deep cleaning as my apartment needed a lot of love to get things sparkling before my move out inspection. Booking process online was seamless and I appreciated being able to add-on services like oven cleaning. They arrived within 10 minutes of the arrival window ready to go. I told them they could more or less ignore the furniture and focus on the apartment itself. They were very kind the whole way through. They were extremely thorough, even getting to places previous cleaners did not like under the bed. They nicely packed items thrown around in bags for me to sort through which I really appreciate. When finished with each area they asked if I wanted to check the area first for anything missed, another thing I appreciated. They offered to take out trash bags at the end but I told them they did enough and sent them on their way :) They are definitely worth booking and are extremely thorough! I will likely book again the next time I require a deep cleaning.

I called Insta Maids to book a cleaning service, and during that call I asked a simple question…read moreabout five shirts on the floor. I explained that I am disabled and asked whether the cleaner could pick them up. I was told that would require roughly an additional $100 charge. Rather than pay that, I said I would pick the shirts up myself. What should have been a simple booking then turned into repeated attempts to move me to a more expensive service. I eventually booked the standard service online and picked up the five shirts myself. To my surprise, Insta Maids then CANCELLED my appointment because they believed I needed the higher-priced service. They called me while I was working and again tried to discuss the service. I specifically explained that my break was over, I had to go, and I needed to lead a scheduled sales meeting with more than 20 people. When the conversation continued anyway, I ended the call. Then they immediately called me back. Because I had two consecutive calls from an unfamiliar number--and because I have both a seriously ill family member and employees who may repeatedly call in an emergency--I stopped my live Zoom meeting and answered. It was Insta Maids again. I made it very clear that I was working and could not talk. I ended that call as well. Since Insta Maids had cancelled my appointment, I hired another cleaning company. I actually chose a MORE expensive company and booked approximately $300 per week in recurring service. Price wasn't the issue. I simply wanted a company that would take my booking, provide the service, and respect my time. Then this morning an Insta Maids cleaner unexpectedly showed up at my door. I discovered that Insta Maids had reinstated the appointment and charge even though I had never agreed to reinstate the service they had cancelled. When I called, I was told that they had informed me during the previous phone call that they were reinstating the appointment. I had an AI transcript of the call in front of me, and it did not show that statement being made at all. To be completely fair, after listening to the actual recording, it sounds possible that the representative MAY have been beginning to tell me something about the appointment when I cut him off. I had already repeatedly explained that I was leading a meeting and could not continue the conversation. Whatever he was beginning to say, I did not hear a completed statement that my cancelled appointment was being reinstated, and--more importantly--I never agreed to reinstate it. There is an enormous difference between attempting to tell a customer something and obtaining the customer's authorization. I did not authorize Insta Maids to reinstate the service they had cancelled. I did not agree to the reinstated appointment. I did not expect anyone to arrive at my home. By the time they arrived, I already had another cleaning company scheduled for that afternoon. This entire situation could have been avoided by simply respecting two things: 1. When a customer says, "I cannot talk right now," let them go and call back at an appropriate time. 2. When your company cancels a customer's appointment, don't reinstate it and charge the customer's card without clearly obtaining their agreement. They had already made the sale. Somehow they turned a completed sale into a cancellation, multiple unwanted phone calls, an unexpected cleaner at my door, a disputed charge, and a customer who has now taken approximately $10,000 a year in recurring cleaning business elsewhere. In fact, I am paying the competing company a higher rate so I will not pay $15,000 a year. That's an extraordinary amount of unnecessary effort to lose a customer they had already won.

We have worked with Maria and Maria many times over the past seven years, for move-in cleanings,…read moremove-out cleanings, and make-the-house-nice-for-guests cleanings. Their various teams have consistently done excellent work. They arrive on time and bring all the supplies and equipment they need. With a recent visit, I was astounded by how clean the floors, countertops, and bathrooms turned out. They were also surprisingly thorough in also cleaning outdoor spaces, appliance interiors, doors, light fixtures, and other nooks and crannies that it never would have occurred to me to request they cover. Every M&M colleague is friendly and pleasant. They are a true joy to have in our home, and we are grateful for all they do. I look forward to working with them again whenever we have cleaning needs.

Had Maria and Maria Cleaning come do to deep cleaning of our two bathrooms which had years of…read moremildew and grime build up around the tiles and fixtures. I had tried cleaning myself but with no luck. They did an excellent job (see photos), and were fast, friendly, and professional. Very reasonable prices and excellent communication from the businesses. Would definitely recommend and I'll be using them again for sure.

I had a windows cleaning project. Milton came in-person for an on-site evaluation. I quickly…read morereceived a custom quote. All companies have similar pricing, the major differentiator was Milton's professionalism and demeanor. His crew came a few days later. They arrived on-time, sober, polite and willing to help. They did a good job in about 3 hours. They had the knowledge and equipment to handle any issues (elevated windows, water stains, screens, rails,...).

This company is very responsive and does an excellent job. I will definitely use them in the…read morefuture.

They cleaned everything perfectly, just the way I wanted…read more I'm really happy with it. Thank you!

Wanted to get my grandparents house deep cleaned, particularly the walls as they have pets. Called…read moreon the phone to discuss options and what they could offer! Easy, transparent with what they are able to do, and quick availability. Couldn't have been happier with the process and outcome. Will be booking again!

We got a deep clean from Valeria's today and it exceeded my expectations! Byron was able to quickly…read moreaccommodate a morning weekend cleaning which I appreciated and explained all of the services they provide. He gave me a quote which was accurate and is the amount I ended up paying once was all said and done. The cleaners were kind, detailed, and efficient. They made sure to do a walk through with me before and after cleaning. The service was great value for my money and I plan to have them return for maintenance cleaning once per month. It took ~3 hours for a deep clean of my 1,300 sqft 2bed 1.5bath condo.

- Good communication with their management, and a fast response…read more- Very friendly cleaning ladies, very. Helps to speak Spanish, but easy to translate on the fly with an app. - They requested we take a walk through to inspect everything to make sure it went well - Easy payment process and they stuck very precisely to the given quote - Very reasonable cost - We've used other cleaning services before, but none of them have been *this* clean. They cleaned more deeply than we've seen, and parts of the house we didn't even know needed cleaning. It's like a miracle. - We'll definitely use them next time, thank you!

I'm genuinely very grateful for the care and attention they put into my home. With a busy work…read moreschedule, having someone I can trust to come in and take care of everything so thoughtfully gives me a lot of peace of mind. They are reliable, kind, respectful, and consistently do a beautiful job. The house always feels fresh, comfortable, and well cared for afterward, and I really appreciate the small details they notice without needing to be asked. What stands out most to me is the trust and consistency. It's a wonderful feeling to know my home is in good hands. I truly appreciate their hard work and would happily recommend them to anyone looking for someone dependable, caring, and professional.

We hired this company for a move out cleaning and they did an amazing job. The staff were very…read morefriendly and professional, the pricing was also reasonable.

Booked paid online. Had to last minute reschedule but good customer service from maids to…read moremanagement were very willing to accomodate. Actually go by the prices on website, this is what modern housekeeping should be. Punctual, cleaned to my standards. Will be continuing business here.

Booking was incredibly easy. They were right on time and did a great job! I forgot what it was like…read moreto have such a clean living space lol

I contacted Martinez Cleaning Service for a deep clean of 3.5 bathrooms and their team of 2 was…read moreavailable to take care of it the next day. I really appreciated how they communicated so promptly over text and gave enough detail to know what to expect. They even texted me after the service to check in. I let them know there was just a small spot that was missed in one of my shower shelves and they offered to come back at no charge to touch it up although I told them there was no need (I missed it too upon inspection before they left). Overall, I was satisfied with their excellent service and was surprised that they even cleaned a few things I wasn't expecting, like hard water buildup on soap dispensers and the dusty top of a candle cover. I am grateful for their transformation of my bathrooms and plan to rebook them again!

You can see how clean a job this team does just looking at this rug. I'm now on a subscription plan…read moreand can't appreciate enough how thorough and professional their service is. 10/10 recommend!

Johnny and his team were so attentive to detail and did an amazing job! I also felt the price was…read morevery reasonable for the work they did. They were recommended by a friend who uses their services regularly. I'm so glad I went with them!

JD's full crew did a wonderful & thorough deep cleaning of our entire home. Our home especially the…read morekitchen & 3 restrooms were very clean after they finished. We are very satisfied with their cleaning service & will continue having them take care of our home. John is also a good, effective lead for his cleaning crew.

I booked A Plus Cleaning through a Yelp project to clean my new apartment since I have allergies…read moreand I wanted my new place to be deep cleaned. The cleaners were quick to book (within 2 days) and on time (3-3:30 window, showed up right at 3 pm). They texted ahead of time (instead of calling). The only small thing was that I was told 3 cleaners would come and only 2 did (I didn't need 3 for my unit but just a small communication issue) They quoted me at $165-$230 and in the end it came out to $210+tip. The team of two were in and out in 1 hour, 45 minutes and able to clean my one bedroom apartment thoroughly (including fridge, cabinets, and oven). I loved that they moved my couch to clean under it as well! They prefer cash. Would definitely use them again in the future.

I hired this company for a move in clean of a home that I was moving into that was in moderate…read morecondition. Unfortunately their work was extremely mediocre, rushed and overall not clean. If you don't read past this... THERE WAS BUGS AND HAIR IN THE DISHWASHER THEY SAID THEY CLEANED. I met with Miguel a few days before and explained I was looking for a deep clean of the fridge, window tracks, dishwasher, cabinets etc. Miguel took notes and provided me with a check list detailing what a move in clean entails. He provided me with an estimate of time and price. A few days later 3 ladies came to clean. After 1.5 hours (for $300 of work) they called me to say they were finished. I was puzzled as to how they could have cleaned so fast, but they insisted. When I got to the home. It was not clean at all ( dusty baseboards, bugs on window sills, greasy cabinets, grime in bathroom sinks, previous tenants hair in the shower etc.). I contacted Miguel and pointed this out to the women cleaning. After another hour, the house was still only about 80% clean but they were in a rush to leave and I was not in the mood to argue. I called Miguel again who said he would be on the way to look at the work... he never showed. I texted a few days later and no response. Extremely poor cleaning and service. I would not recommend this company to anyone for anything. EDIT 6/29/25: see owners response below. I tried to call and text several times prior to leaving a review. Additionally 1.5 hours for $300 and they ended up staying 2.5 hours that is not extra time that is the job they were asked to do. The dishwasher photo and baseboards were taken after the cleaners left. Additionally several other parts of the house were left dirty.