I had such an amazing experience at PetSmart thanks to Sakinah she went above and beyond to help me…read morefind everything I needed for my pet and she genuinely cared about making sure I was choosing the best options. She took the time to walk me through different products and answered all my questions, and helped me discover some really great items I wouldn't have found on my own. You can tell she truly loves what she does and cares about the animals and customers she helps. Customer service like this is rare was glad to experience this at PetSmart Thank you again.

It is now apparent that money talks and our pets wellbeing does not. I have been a longtime shopper…read moreat the Tracy store not that it matters. Our dog has had the same treats for the last 3 years. Wiggles and wags Neapolitan flavored cookies. Suddenly he refuses to take them. I shelled them and although my olfactory senses are nothing like his I can detect they no longer smell like a tantalizing great smelling cookie. The strawberry smell (powder) is gone from the pink cookie. The carob cookies smell like burned chemicals and absolutely no carob smell. No as for the vanilla cookie it reeks of a burned flour no taste or smell cookie. I don't blame my special boy. I checked the internet and discovered that PETSMART has taken over several independent treat manufacturers and changed the formulas to meet their cheap money saving interests. Yet the prices remain the same. I would heartily suggest you check all of your treats to verify the healthy original treats you have come to expect. They have most likely outsourced them to a Chinese company to make money at the expense of your pets health. I intend to post this incident to corporate offices. And I am returning alll that I have purchased. Please be careful when buying treats from Petsmart as they obviously do not care.

I've just started bringing my Cat, Twinkle here for Nail Trimming after my Vet stopped doing it. I…read morelove the convenience of the walk in (1-4pm Tuesday - Friday) and the Ladies are very efficient. Depending on if there's other ahead of you there may be a short wait but as the Trimming itself is very quick you can still be in and out within minutes. The Parking lot can get a little chaotic.

I've never given a bad review but.... I had been going to…read morePampered Pet in Tracy off and on since they opened with the dogs I have now and Barkley, my previous dog I had for over 14 years. Barkley got razor rash once & had a problem after his anal glads expressed long ago at Pampered Pet which resulted in vet visit both times, but other than those two episodes, I was satisfied and just wrote those two problems off as flukes until....I took my teacup Maltese there last September (2025). His first couple appointments were fine, but the last, he looked terrible, like a different dog. People who saw him afterwards thought it WAS a different dog, an old dog, not my cute little 9 month old Maltese. When I brought him in, I told Michelle I didn't want his face touched much at all, to leave his "mustache" and wanted his ear hair trimmed shorter, like a puppy. Well, they did the exact opposite; they left the ears long and SHAVED his face. He wasn't matted or anything. I paid the bill, including a $20 tip BEFORE they brought him out to me. I was in shock when they handed him to me. I left and on the drive home, I couldn't even look at him. But the more I did, the madder I got. When I got home, I immediately called Michelle and said, "you know I'm not one to complain and never have, but I was furious on the grooming job. That they did the exact opposite of what I asked and that he looked terrible." She said I could bring him back in and they'd trim his ears shorter, like I had asked, but the damage was done. I knew they couldn't glue his cute mustache and whiskers back on. All I saw when I looked at him was a dog that didn't look a thing like my cute 9 month old puppy that I had brought in. I told her I was too mad to bring him back in and I was just furious. She just said oh, okay. No offer of any compensation or anything. I had been a customer for over a decade. His fur, of course, has since grown back and he looks cute again. He is now a year and 5 months old and I take him to Muddy Paws on 10th Street now, where we have been extremely pleased AND they are a little less expensive and we've had much, much better experience every single time and much better cut than he ever had at Pampered Pet. Sorry, but it's the truth. I won't go back there. I don't know if there was miscommunication between Michelle and the groomer or what because I did tell Michelle the cut I wanted: face left alone, only cleaned up a little, leave his mustache/whiskers and trim the ears much shorter and the exact opposite was done. He was the first appointment of the day, maybe she was still half asleep, I don't know.

We had such an amazing experience buying a Syrian hamster for our 7-year-old daughter! It was…read moreabsolutely worth the drive from the North Bay. Diane is incredibly knowledgeable, helpful, and welcoming. She had several Syrian hamsters for us to choose from, which was especially wonderful since we couldn't find any near our home. Our daughter felt completely comfortable there, and Diane even gave her the opportunity to hold several of the hamsters--including the father, Ed Sheeran! It made the experience so special for her. We're so grateful to Diane for making this such a memorable and positive experience!

High quality pets! This is already my second Syrian hamster from them and I just love how…read morebeautiful, friendly, healthy and curious they are.

joybound is an awesome place to find loving pets. the staff are great , frie,kind, and very…read morehelpful in finding the right pets for you. We had the best service and manager was so helpful to my daughter, sweet and kind. we are so happy with you kitten blossom. A very clean place and the animals are very loved there. A pladant environment!

About a month ago, I went to Joybound People & Pets to adopt a kitten, and I had such a wonderful…read moreexperience. Everyone was so kind, welcoming, and helpful throughout the whole process. I was looking for a baby kitten, and thankfully I found exactly the little cat I was hoping for. The adoption process was easy and smooth, and you can really tell how much the staff cares about the animals. The cats are very well treated, and the conditions they are kept in are excellent. Everything was clean, organized, and the animals looked healthy, happy, and loved. Thank you to everyone at Joybound People & Pets for all the care and dedication you give to these animals. I truly recommend this adoption center!

I love birds so much. Growing up in Australia, I was lucky enough to see many of the species sold…read moreas "pets" living freely in the wild, where they belong. Seeing birds like corellas confined to small cages in pet stores is heartbreaking. These are highly intelligent, deeply social animals that naturally live in large flocks, spending their days flying, playing, and interacting with one another. The "exotic pet" trade removes animals from the wild or breeds them for sale, often in poor and inhumane conditions. Many birds end up isolated, neglected, or abandoned once people realize how complex their needs actually are. The corella pictured here from this store was desperately reaching for affection through the cage bars. No sentient being should be treated as a product to buy and sell. Please stop selling animals. Instead, work with rescues to help the many birds already in need of homes, and support efforts to ultimatelyend the exotic pet trade.

Lovely store, we came here to look and compare lovebirds, and you can tell the store takes better…read morecare of their birds than other local bird stores. They also do bird boarding, I will definitely keep them in mind for the future!

I had a great experience. They shipped fad. Product arrived no damage. I paid a little extra for…read morethe insurance. They provided a tracking number as well. Great company

HardyPaw has been a lifesaver! I was thrilled to find that they carry Visbiome for my pup. Beyond…read morethe great selection, their customer service team is incredibly helpful and made the whole process easy. It's great to find a pet supply shop that is both reliable and friendly!"

We love bringing our boys in for their baths and maintenance. They always make time for our last…read moreminute appointment requests and are very good to our boys.

I took my dogs here for bath and anal gland expression and repeated my request that i want to be…read morecalled as soon as my dogs are done since i don't want them in a crate and i'm parked outside.Hour and a half later no calls so i went in and got my boys .It was a very simple request that i get called,but didn't happen.

Imagine waking up to a leaking aquarium and scrambling to find a replacement--that was my morning…read more I initially stopped at Aquarium Depot and had a pretty frustrating experience. I left feeling like I was inconveniencing them just by asking about their ordering process. It honestly felt more like Aquarium De-nope! That led me to Your Reef Experience, and the difference couldn't have been more clear. From the moment I called, the owner was welcoming, patient, and genuinely helpful. He took the time to answer all of my questions and helped me place an order for an out-of-stock aquarium without making it feel like a hassle. He also kept me updated throughout the entire process, which I really appreciated. One thing he said stuck with me: 'I just want to see successful aquarists.' That mindset shows in how he runs his business. If you value knowledgeable, friendly, and customer-focused service, this is the place to go . Highly recommend.

This place is great. Large selection of fresh and saltwater and they have water plants. Workers…read morewere very friendly and helpful.

Robbie is an awesome dude, super knowledgeable about snakes and a genuinely good guy. He's straight…read moreto the point and goes the extra mile for his people and pythons. It's hard to find breeders or hobbyists as caring as him! If you're thinking of adopting a new reptile definitely stop by, he'll take care of you.

Robbie and his family are wonderful people who care about the animals they breed and families they…read morehelp. Robbie helped my son pick out a beautiful ball python that he is thrilled with. After the purchase he was very responsive answering questioning and giving helpful advice for caring for our python. I am thrilled with Robbie and Slither Sity. We will absolutely be working with him again.

Always friendly and knowledgeable , I highly recommend, always offering to bring the bags of food…read moreto the car for me

They have high quality options. A good variety of treats and feed for dogs which I purchase for my…read morelittle terrier. I love that it's a locally owned spot that I can rely on to grab good quality food for my dog.