Went in looking for some dog snacks for my 1 fur nephew and 2 fur nieces. A Blue Buffalo Rep was…read morethere and suggested to try the Blue Buffalo High Protien Biscuits. I had been wanting to try them for the dogs and had been looking on line. Also, the fact that they were on sale. So I bought 3 one of each flavor available. They do like them. we The store was clean and it was easy to find what I was looking for. The associate at the register was friendly and helpful.

I had such an amazing experience at PetSmart thanks to Sakinah she went above and beyond to help me…read morefind everything I needed for my pet and she genuinely cared about making sure I was choosing the best options. She took the time to walk me through different products and answered all my questions, and helped me discover some really great items I wouldn't have found on my own. You can tell she truly loves what she does and cares about the animals and customers she helps. Customer service like this is rare was glad to experience this at PetSmart Thank you again.

My pittie, Oshyn, hates anyone touch her paws, but she has to get her nails trimmed, regardless. I…read morefirst took her to Pampered Pet in 2021 and haven't gone to another groomer, since. The ladies at Pampered Pet are so friendly and patient with Oshyn and they work super fast! Their prices are very reasonable, too :)

I've never given a bad review but.... I had been going to…read morePampered Pet in Tracy off and on since they opened with the dogs I have now and Barkley, my previous dog I had for over 14 years. Barkley got razor rash once & had a problem after his anal glads expressed long ago at Pampered Pet which resulted in vet visit both times, but other than those two episodes, I was satisfied and just wrote those two problems off as flukes until....I took my teacup Maltese there last September (2025). His first couple appointments were fine, but the last, he looked terrible, like a different dog. People who saw him afterwards thought it WAS a different dog, an old dog, not my cute little 9 month old Maltese. When I brought him in, I told Michelle I didn't want his face touched much at all, to leave his "mustache" and wanted his ear hair trimmed shorter, like a puppy. Well, they did the exact opposite; they left the ears long and SHAVED his face. He wasn't matted or anything. I paid the bill, including a $20 tip BEFORE they brought him out to me. I was in shock when they handed him to me. I left and on the drive home, I couldn't even look at him. But the more I did, the madder I got. When I got home, I immediately called Michelle and said, "you know I'm not one to complain and never have, but I was furious on the grooming job. That they did the exact opposite of what I asked and that he looked terrible." She said I could bring him back in and they'd trim his ears shorter, like I had asked, but the damage was done. I knew they couldn't glue his cute mustache and whiskers back on. All I saw when I looked at him was a dog that didn't look a thing like my cute 9 month old puppy that I had brought in. I told her I was too mad to bring him back in and I was just furious. She just said oh, okay. No offer of any compensation or anything. I had been a customer for over a decade. His fur, of course, has since grown back and he looks cute again. He is now a year and 5 months old and I take him to Muddy Paws on 10th Street now, where we have been extremely pleased AND they are a little less expensive and we've had much, much better experience every single time and much better cut than he ever had at Pampered Pet. Sorry, but it's the truth. I won't go back there. I don't know if there was miscommunication between Michelle and the groomer or what because I did tell Michelle the cut I wanted: face left alone, only cleaned up a little, leave his mustache/whiskers and trim the ears much shorter and the exact opposite was done. He was the first appointment of the day, maybe she was still half asleep, I don't know.

High quality pets! This is already my second Syrian hamster from them and I just love how…read morebeautiful, friendly, healthy and curious they are.

we got the sweetest hamster and he has brought us all so much joy! the service was professional and…read moregreat tips and tricks were provided. I highly recommend.

About a month ago, I went to Joybound People & Pets to adopt a kitten, and I had such a wonderful…read moreexperience. Everyone was so kind, welcoming, and helpful throughout the whole process. I was looking for a baby kitten, and thankfully I found exactly the little cat I was hoping for. The adoption process was easy and smooth, and you can really tell how much the staff cares about the animals. The cats are very well treated, and the conditions they are kept in are excellent. Everything was clean, organized, and the animals looked healthy, happy, and loved. Thank you to everyone at Joybound People & Pets for all the care and dedication you give to these animals. I truly recommend this adoption center!

My best friend lost her mom to cancer a few weeks ago. My friend lives out of state- so I have been…read moreassisting her locally. Her mom adopted the sweetest chihuahua from Arf back in 2021, the fur baby went blind about a year ago. So we were really concerned about how she would settle in a new environment, and we're trying to rehome the dog I went to Joybound a few weeks ago to ask if there was any chance they take back their animals in these circumstances. The woman at the welcome desk was so helpful explaining yes they do. She walked me thru the process to fill out the forms online They got back to my friend promptly to setup an appointment for a behavior assessment and vet evaluation. We had our appointment yesterday at 2. We arrived a half hour early so we wouldn't be rushed , and to help Lily stay as calm as possible. Everyone we encountered was delightful and so kind. No judgements- Lily came alive with tail wags and enthusiasm to be back at such a supportive rescue group. She was just basking in the attention and love. She passed her behavior test with flying colors. We were told she most likely will be going to a foster home first for a few weeks before she's available for adoption. We were told we can follow her online with her name, and see when she becomes available and she won't be on the website anymore once she finds her next loving home. Thank you Joybound for standing behind your animals and supporting families We also did not have to pay a surrender fee. We were encouraged to take our time and enjoy complementary coffee or tea, also offered a box of tissues We were already pulling out of the parking lot before our scheduled appointment time Can't think you enough for your kindness all around this hard experience

Lovely store, we came here to look and compare lovebirds, and you can tell the store takes better…read morecare of their birds than other local bird stores. They also do bird boarding, I will definitely keep them in mind for the future!

I love birds so much. Growing up in Australia, I was lucky enough to see many of the species sold…read moreas "pets" living freely in the wild, where they belong. Seeing birds like corellas confined to small cages in pet stores is heartbreaking. These are highly intelligent, deeply social animals that naturally live in large flocks, spending their days flying, playing, and interacting with one another. The "exotic pet" trade removes animals from the wild or breeds them for sale, often in poor and inhumane conditions. Many birds end up isolated, neglected, or abandoned once people realize how complex their needs actually are. The corella pictured here from this store was desperately reaching for affection through the cage bars. No sentient being should be treated as a product to buy and sell. Please stop selling animals. Instead, work with rescues to help the many birds already in need of homes, and support efforts to ultimatelyend the exotic pet trade.

HardyPaw has been a lifesaver! I was thrilled to find that they carry Visbiome for my pup. Beyond…read morethe great selection, their customer service team is incredibly helpful and made the whole process easy. It's great to find a pet supply shop that is both reliable and friendly!"

Such a great experwince with this store! Very knowledgeable about all of the products I needed help…read morewith and very patient with me. Very excited to be a regular customer with them!

I took my dogs here for bath and anal gland expression and repeated my request that i want to be…read morecalled as soon as my dogs are done since i don't want them in a crate and i'm parked outside.Hour and a half later no calls so i went in and got my boys .It was a very simple request that i get called,but didn't happen.

Have always liked their service the lady provides a great service for my pup .. always does what is…read moretold and doesn't go overboard which keeps me happy

Imagine waking up to a leaking aquarium and scrambling to find a replacement--that was my morning…read more I initially stopped at Aquarium Depot and had a pretty frustrating experience. I left feeling like I was inconveniencing them just by asking about their ordering process. It honestly felt more like Aquarium De-nope! That led me to Your Reef Experience, and the difference couldn't have been more clear. From the moment I called, the owner was welcoming, patient, and genuinely helpful. He took the time to answer all of my questions and helped me place an order for an out-of-stock aquarium without making it feel like a hassle. He also kept me updated throughout the entire process, which I really appreciated. One thing he said stuck with me: 'I just want to see successful aquarists.' That mindset shows in how he runs his business. If you value knowledgeable, friendly, and customer-focused service, this is the place to go . Highly recommend.

I don't usually write reviews, but Josh at Your Reef in Roseville absolutely deserves one…read more From the moment you walk in, you can tell this place is different. Josh is super down-to-earth, easy to talk to, and actually takes the time to help--no pressure, no upselling, just genuine advice and great service. The fish and corals here are hands down the healthiest I've seen anywhere in the greater Sacramento area. Everything looks clean, vibrant, and really well cared for, which says a lot about how they run the shop. What really stood out to me was how open Josh was to custom requests. I had something pretty specific in mind, and he went out of his way to help make it happen, which you don't see very often. Overall, this is easily the best reef shop around. Great people, amazing livestock, and just an all-around awesome experience every time I go in.

Robbie is an awesome dude, super knowledgeable about snakes and a genuinely good guy. He's straight…read moreto the point and goes the extra mile for his people and pythons. It's hard to find breeders or hobbyists as caring as him! If you're thinking of adopting a new reptile definitely stop by, he'll take care of you.

Robbie and his family are wonderful people who care about the animals they breed and families they…read morehelp. Robbie helped my son pick out a beautiful ball python that he is thrilled with. After the purchase he was very responsive answering questioning and giving helpful advice for caring for our python. I am thrilled with Robbie and Slither Sity. We will absolutely be working with him again.

They have high quality options. A good variety of treats and feed for dogs which I purchase for my…read morelittle terrier. I love that it's a locally owned spot that I can rely on to grab good quality food for my dog.

We love this store. They have everything we need and the staff is very nice and helpful.read more