I had such an amazing experience at PetSmart thanks to Sakinah she went above and beyond to help me…read morefind everything I needed for my pet and she genuinely cared about making sure I was choosing the best options. She took the time to walk me through different products and answered all my questions, and helped me discover some really great items I wouldn't have found on my own. You can tell she truly loves what she does and cares about the animals and customers she helps. Customer service like this is rare was glad to experience this at PetSmart Thank you again.

It is now apparent that money talks and our pets wellbeing does not. I have been a longtime shopper…read moreat the Tracy store not that it matters. Our dog has had the same treats for the last 3 years. Wiggles and wags Neapolitan flavored cookies. Suddenly he refuses to take them. I shelled them and although my olfactory senses are nothing like his I can detect they no longer smell like a tantalizing great smelling cookie. The strawberry smell (powder) is gone from the pink cookie. The carob cookies smell like burned chemicals and absolutely no carob smell. No as for the vanilla cookie it reeks of a burned flour no taste or smell cookie. I don't blame my special boy. I checked the internet and discovered that PETSMART has taken over several independent treat manufacturers and changed the formulas to meet their cheap money saving interests. Yet the prices remain the same. I would heartily suggest you check all of your treats to verify the healthy original treats you have come to expect. They have most likely outsourced them to a Chinese company to make money at the expense of your pets health. I intend to post this incident to corporate offices. And I am returning alll that I have purchased. Please be careful when buying treats from Petsmart as they obviously do not care.

Today was the second time my kiddos have gone in to check out the store. We bought a leopard gecko…read moreand a crested gecko before knowing this shop even existed here in town. Jeff, the owner, spent so much time educating my 11 and 12 year old about each of their animals and showed them all the other cool critters he had in there. They left the store last week stoked about what they learned. Today they went back with their geckos to ask Jeff a few more questions. He was so kind and patient with them. He was great and was able to confirm the sex of one of the geckos to ensure it was safe to get them a friend. I've read all the bad reviews and I'm here to tell you we had the complete opposite experience! I will gladly come back to purchase from him ( even paying more) because of the customer service he provided! My kids are asking all the time if they can go see Jeff's shop! I highly recommend!

Jeff and his crew did a presentation at our local park and had all the kids entertained and well…read moreinformed on the different species of lizards, turtles and snakes. My son loved it. I remember when he had his bussiness in the Tracy mall and now informed us he's located in down town Tracy. We will getting our next reptile friend from him Fasure after much knowledge and compassion he showed for these animals.

I've just started bringing my Cat, Twinkle here for Nail Trimming after my Vet stopped doing it. I…read morelove the convenience of the walk in (1-4pm Tuesday - Friday) and the Ladies are very efficient. Depending on if there's other ahead of you there may be a short wait but as the Trimming itself is very quick you can still be in and out within minutes. The Parking lot can get a little chaotic.

I've never given a bad review but.... I had been going to…read morePampered Pet in Tracy off and on since they opened with the dogs I have now and Barkley, my previous dog I had for over 14 years. Barkley got razor rash once & had a problem after his anal glads expressed long ago at Pampered Pet which resulted in vet visit both times, but other than those two episodes, I was satisfied and just wrote those two problems off as flukes until....I took my teacup Maltese there last September (2025). His first couple appointments were fine, but the last, he looked terrible, like a different dog. People who saw him afterwards thought it WAS a different dog, an old dog, not my cute little 9 month old Maltese. When I brought him in, I told Michelle I didn't want his face touched much at all, to leave his "mustache" and wanted his ear hair trimmed shorter, like a puppy. Well, they did the exact opposite; they left the ears long and SHAVED his face. He wasn't matted or anything. I paid the bill, including a $20 tip BEFORE they brought him out to me. I was in shock when they handed him to me. I left and on the drive home, I couldn't even look at him. But the more I did, the madder I got. When I got home, I immediately called Michelle and said, "you know I'm not one to complain and never have, but I was furious on the grooming job. That they did the exact opposite of what I asked and that he looked terrible." She said I could bring him back in and they'd trim his ears shorter, like I had asked, but the damage was done. I knew they couldn't glue his cute mustache and whiskers back on. All I saw when I looked at him was a dog that didn't look a thing like my cute 9 month old puppy that I had brought in. I told her I was too mad to bring him back in and I was just furious. She just said oh, okay. No offer of any compensation or anything. I had been a customer for over a decade. His fur, of course, has since grown back and he looks cute again. He is now a year and 5 months old and I take him to Muddy Paws on 10th Street now, where we have been extremely pleased AND they are a little less expensive and we've had much, much better experience every single time and much better cut than he ever had at Pampered Pet. Sorry, but it's the truth. I won't go back there. I don't know if there was miscommunication between Michelle and the groomer or what because I did tell Michelle the cut I wanted: face left alone, only cleaned up a little, leave his mustache/whiskers and trim the ears much shorter and the exact opposite was done. He was the first appointment of the day, maybe she was still half asleep, I don't know.

Pam has been very helpful and quality bales of grass, alfalfa, and mixes. Offers delivery.read more

I can't say I was happy with my recent interaction with this business. I used to use Vaca Hay when…read moreDon (the previous owner) was there. This time, I called the number posted on the website and the person on the other end (still not sure who I even spoke to? If it's the owner, please work on your people skills) and they answered saying "hello?". I wasn't told who I was speaking to or even if this was the correct number. I asked my question and seemed to annoy this person based on their tone. Because of this I decided to take my business elsewhere as they didn't seem prepared either with what I needed. Please, work on your guys' people skills and make it a smooth running business :( I have to drive out of town now to get what I need, but would prefer this over such an awkward interaction again.

***PLEASE READ BEFOR YOU TRUST THESE PEOPLE WITH YOUR PETS!!! Several years ago, we lived in the…read moreTracy area and our two cats and dog were patients at Old River. When it was time to put our (my husbands) 17 year old dog to sleep in the fall of 2003, we went there. We had been established patients at that point. I was VERY CLEAR with them that we wanted a private cremation with the ashes returned to us. This was after all, a beloved member of our family and my husbands' closest companion. During what was a very sad and difficult time, we found some solace in the fact that we would be able to "bring her home". Well, two weeks went by and I did not hear from them. I called them to ask when I could pick up the ashes and they said that they did not have ashes. It appeared that the veterinary technician did not pay attention and she was disposed of; no private cremation with no ashes. Words cannot express our sadness and disappointment. Then, after we had moved (several months later) one of our cats fell ill. We took him to a new vet, and requested that Old River fax over Max's records. They did. The new vet was surprised to see many red flags on Max's most recent blood work (anemia, for example) that we were (a) never alerted to and (b) were never treated. It was the opinion of the new vet that at least one of these clear (albeit ignored) problems contributed to Max's demise. We put Max down within a few hours. Legally, we had no recourse, and either will you when they kill your pet. Fortunately, our new vet has her shit together. At least we were able to get Max's ashes.

I have 3 Goldendoodles and needed a place I could trust while I was out of town. The online request…read morewas easy, and Alexis called me the next morning to answer all my questions. Their prices are excellent, and I love how clear their policies are because it made me feel totally comfortable leaving my pups there. When I dropped them off, they went right in with Dawson like they already knew him, and when I picked them up, they were happy, calm, and well cared for. You can tell the team genuinely loves what they do. I'll definitely be back and highly recommend them to all PAWRents

I'm very happy with Darby's. My fur baby has been there several times. The people there are very…read morefriendly, and truly care about the well being of your pet(s). The kennels are large, along with the open area for playtime. I would highly recommend this place.

Dr. Jackson IS A BLESSING. He knew just by checking out Our Dear Sweet Alia that she had cancer…read more Not only that, he pinpointed exactly how long she had left! Because of him we were able to spend time two months of quality time with our love. We will be forever grateful for Dr. Ned Jackson. Thank You. (9/14)

A terrific veterinarian with great dog-side manner! Very caring, very informative and attentive…read more The staff is friendly -- both human-friendly and, more importantly, pet-friendly. Other family members have also used Old River, and gave us glowing recommendations. (Oh, and Dr. Ned is no relation!)

Simply the best. Took my Labrador Retriever in for dental work. All the staff were simply amazing,…read morecaring, and professional. I was able to speak with Dr Mike Wesselink about a few concerns, and, the entire staff were able accommodate my concerns. The instructions were clear and my dog and I are all smiling. So glad to have the opportunity to work with such great people.

I highly recommend this place to bring your pet. This clinic focuses only on dental and neuter/spay…read moreprocedures, but it's clear they do things very well. The compassion of the Vet and RVN cannot be beat. I am amazed and humbled that such kind professionals took care of G'dog even with all the volume of pets involved. I am very grateful for the clinic and their staff for their service and helping people like me afford such important care. G'dog is a recently adopted rescue dog with no recent, if any, dental care. Luckily, only two teeth extractions were needed. One of the meds for the teeth extraction is liquid and needs to be refrigerated, but I got a cup of ice from a fast food place for the long drive home. For me, it was worth taking the time off and exploring the area, even with the extra driving time. I was at the Pet Advocates office door around 7:45am and I was heading home by 3:30PM. I will be coming back to Pet Advocates for as long as I can. Many thanks to the vet and staff who patiently took care of G'dog. He is already doing better without the previous pain in his mouth.

***PLEASE READ BEFOR YOU TRUST THESE PEOPLE WITH YOUR PETS!!! Several years ago, we lived in the…read moreTracy area and our two cats and dog were patients at Old River. When it was time to put our (my husbands) 17 year old dog to sleep in the fall of 2003, we went there. We had been established patients at that point. I was VERY CLEAR with them that we wanted a private cremation with the ashes returned to us. This was after all, a beloved member of our family and my husbands' closest companion. During what was a very sad and difficult time, we found some solace in the fact that we would be able to "bring her home". Well, two weeks went by and I did not hear from them. I called them to ask when I could pick up the ashes and they said that they did not have ashes. It appeared that the veterinary technician did not pay attention and she was disposed of; no private cremation with no ashes. Words cannot express our sadness and disappointment. Then, after we had moved (several months later) one of our cats fell ill. We took him to a new vet, and requested that Old River fax over Max's records. They did. The new vet was surprised to see many red flags on Max's most recent blood work (anemia, for example) that we were (a) never alerted to and (b) were never treated. It was the opinion of the new vet that at least one of these clear (albeit ignored) problems contributed to Max's demise. We put Max down within a few hours. Legally, we had no recourse, and either will you when they kill your pet. Fortunately, our new vet has her shit together. At least we were able to get Max's ashes.

Robbie is an awesome dude, super knowledgeable about snakes and a genuinely good guy. He's straight…read moreto the point and goes the extra mile for his people and pythons. It's hard to find breeders or hobbyists as caring as him! If you're thinking of adopting a new reptile definitely stop by, he'll take care of you.

Robbie and his family are wonderful people who care about the animals they breed and families they…read morehelp. Robbie helped my son pick out a beautiful ball python that he is thrilled with. After the purchase he was very responsive answering questioning and giving helpful advice for caring for our python. I am thrilled with Robbie and Slither Sity. We will absolutely be working with him again.