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    Vagabond Vans

    4.7 (13 reviews)

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    Mark M.

    Had an amazing, week long journey in one of these vans. Slept at campgrounds along the way and the mattress in back was perfect for us. Plenty of leg room. We dealt with Michael at Vagabond Vans and he was great as well. (He even drove the van to us when we were led to the wrong address posted for them through Google.) Already looking forward to doing this trip again next year!

    Crater Lake portrait with Ghosty the Vagabond Van

    My fiancée and I had been lamenting our lack of Oregon exploration, and trying to plan a good way to have some adventures, when along came news of Vagabond Vans: The perfect thing for a west coast road trip! We booked one immediately, and plotted out a simple route headed south along 101 to the Redwoods, then up through Ashland and Crater Lake. The van drove wonderfully and the AC thankfully worked well, despite some questionable noises it made when running. While the tape deck was sadly broken, we made do with local radio stations along the journey. The white, not-yet-decaled van - which we affectionately named Ghosty - and its amenities worked out better than expected, with a comfy bed and plenty of storage. The price was right, and we couldn't have imagined a better vehicle to take us along this fantastic trip. Service from the renters was great and having the van picked up from our house was a nice touch after returning from a long week on the road. Highly recommended!

    Vagabonding around.

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    8 years ago

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    11 years ago

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    9 years ago

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    11 years ago

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    7 years ago

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    11 years ago

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    11 years ago

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    6 years ago

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    9 years ago

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    11 years ago

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    10 years ago

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    11 years ago

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    9 years ago

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    Avis - Budget rental?? Not so much. On top of that only a 4 hour moving truck rental on the weekends or you incur a late fee...

    Avis

    1.1(15 reviews)
    9.1 kmSouthwest Portland

    I rented budget trucks there a couple of times. The first time, Paul Wu (the guy that runs it)…read morereally rubbed me the wrong way. The second time I had to use the place I came prepared: I got there early, before it opened, because I knew the line gets very long waiting for the printer, and that computer to connect to what I must assume is somehow 28k dial-up internet. I kept a calm demeanor as Paul laid out the hard sell on the added insurance. I already knew my insurance company would cover me. When I refused, he whipped out a form I had to fill out with all my insurance info including policy number, and how much coverage they cover. But I just refused to fill in the parts I didn't know. And guess what? It's not required! It's just something he tries to get people to do, hahaha! I remained ice cold the whole time, which Paul really respected. I'm sure he's used to customers getting pissy with him every single time. But I didn't let him get a rise out of me. One good thing is that this place ALWAYS has trucks available. I wonder why...

    I hardly write nasty reviews. I'm very saddened by the owner's behavior and how confusing it was…read morethe other day when my fiancé rented a moving truck from Budget/Avis and was told that he could leave the keys if he wanted but there's no Dropbox...and to leave it where he could find it but it could also get stolen. Umm, that's totally weird. So I had to drop it off the next day when they are open on the weekends for only FOUR hours (10 am - 2 pm) b/c he couldn't go. And you get charged $10 if it's late. So basically the owner banks on everyone being late... What we thought was going to be a budget saver of less than $100, ended up costing almost $200 with his insistence on insurance, etc. I unfortunately have to agree with others. We will never rent from this location again. And I'll be reporting him to their headquarters.

    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.6(94 reviews)
    10.5 km

    **Terrible Experience at Highway 99 Enterprise - Completely Lacking in Compassion and Customer…read moreService** I want to warn others about the Highway 99 Enterprise location and their manager's appalling treatment of customers in difficult situations. After my car was broken into and my purse and wallet stolen, I was already traumatized and dealing with the exhausting process of replacing everything - closing bank accounts, getting a new driver's license, and filing police reports. When my car went to the shop, my insurance reserved a rental for me at this location. I called ahead to explain that I only had a temporary paper license from the DMV and offered to bring my passport and any other documentation needed. The Oregon DMV confirmed over the phone that my temporary license was completely valid. I even went into the local DMV office in person to see if there was anything else I could do, but they assured me that what I had should absolutely be accepted for rental purposes. The manager at Highway 99 flatly refused to help me. He insisted I needed a physical license with my photo - something the DMV explained would require me to start the entire process over and pay additional expedited fees (since they use a third party for processing and couldn't refund what I'd already paid). Throughout our interaction, this manager showed ZERO compassion. He spoke to me coldly and condescendingly, as if my situation was just an inconvenience to him. There was no attempt to find a solution or show any understanding for what I'd been through. When I asked if my husband could rent the car instead, he said yes but then incorrectly claimed I couldn't drive it without a physical license. This was completely false - my insurance confirmed that Oregon law allows me to drive any car I'm insured for with my temporary license. He was either ignorant of the law or deliberately misleading me. I left feeling defeated and violated all over again. This manager's cold, rude, and dismissive attitude made an already horrible week even worse. There appears to be no training in customer service or basic human empathy at this location. After calling a relative who works for Enterprise, I tried the Canyon Road location in Beaverton instead. The difference was night and day - they were sympathetic, accommodating, and even came to my house for pickup. They found a way to help me without any issues. **DO NOT use the Highway 99 Enterprise location if you have any complications or need understanding staff.** The manager there will not help you, will not show compassion, and will make you feel worse about an already bad situation. Drive the extra miles to Canyon Road or any other location - it's worth it to be treated like an actual human being. Zero stars if I could give it. Absolutely shameful customer service.

    Mark was so helpful and professional and the team was so kind from picking me up to handing me the…read morerental. I appreciated the timeliness and cleanliness and kindness of everyone there! Thanks again for a great experience!

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    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car

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    Vagabond Vans - rvrental - Updated August 2026

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