Amazing customer service! Everything went so smoothly and they were updating me on everything with the vehicle. I cannot recommend this place enough. Definitely made a stressful situation feel like a breeze. Shoutout to Brandon and Jay for helping out ! read more

Valley Collision Center - Auto Repair Near Me - Victorville, California

Absolute RIP OFF!! I took my mini Cooper for an estimate just for paint after having another shop to do some patchwork on the bumper.. very minor damage. Asked them how much it would be just to paint the bumper and they came back with $2700 stating that paint had gone up in California.. Took it out to San Fernando Valley and only paid $500 and $250 for a patch job my bumper now looks brand new and these fools are doing nothing but scamming people. Do not go here and do not believe their estimates. read more

Valley Collision Center - Auto Repair Near Me - Victorville, California

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Very large parking lot. Overhang at the entrance of the building. The receptionist was very kind and professional. She asked how she could help and handed me a clipboard. A few minutes later Morgan inspected my car and gave me an estimate. She explained why they would need to do what they needed to do to make the car whole again. I appreciate the way I was treated here. It's already a stressful situation so being treated with kindness and courtesy is appreciated. Thank you! read more

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Our insurance recommended a different collision center for our Tahoe, however, we found Valley Collision Center through Yelp and we are so glad that we did! Brandon was very helpful and knowledgeable as well as the lovely lady working the front desk. Our vehicle was there for less than a month and it looks brand new! We had some damage on our bumper and he took care of it right away! When we picked up our vehicle they answered all of our questions and concerns. They even washed and vacuumed our car! Thank you for that! Definitely recommend them! read more

Very courteous and professional staff. They did an excellent job repairing my truck. I highly recommend them.

Thank you to the staff at Valley Collision Center. I got my car back and it looks like nothing ever happened. Great service and thank you for keeping me updated on what was going on. This whole experience was pretty stressful but VCC made it easy and had me back in my car within two weeks. Thanks again. read more

Valley Collision Center - Bottom: Before Top: After - Auto Repair Near Me - Victorville, California

AND STAFF Danny at Valley Collision Centerhelped us once again. We are always so impressed by their work. Thank you Valley Collision center. read more

I would give zero stars but do NOT come here!! My sister brought her car here a while back to get fixed and I had left my over $100 perfume In her center console didn't think anything of it and they stole it I called and said that stole it and they said they did not when they literally stole it out her center console when they had no business what so ever to be in there:/ IF YOU COME HERE TAKE OUT ALL YOUR BELONGINGS! read more

OUTSTANDING! The level of professionalism by staff and the quality of the work is absolutely top notch, the best of the best. Setting the bar higher than most other repair facilities can attain is apparent at Valley Collision Center. It's nice to see that the people here have a passion for the craft. From minor repairs to major reconstruction it's obvious why almost all the local car dealers bring their work here. And yes, I had my 25 year old pickup truck repaired here and was treated just as I would have brought in a new Ferrari! Not kidding, this is just the plain truth. Thank you Morgan, Diana, John and the rest of the crew! You're amazing! read more

This the the worst place to go to fix your car. I just fixed my car 3 months ago and they charged my insurance about $4000 at that time and at the time they said you have a life time warranty for our work. After 3 months, their poor quality paint peeled and they did a horrible job of this and they refused to fix it and claimed that I had hit my car-- I did NOT hit my car on anything. I asked them to fix it. And they tried to blame me and say that this is my fault even though this is a bad quality work. I do not recommend this place for anyone. Horrible manager and customer service, the people were rude. I would give them 0 stars if I could. read more

Valley Collision Center - The paints peeled after 3 months. They used cheap material to fix the cars to save money. - Auto Repair Near Me - Victorville, California

You can tell that Valley Collision knows how to take care of its customers. Wow... I don't typically write reviews, but I had to commend the staff at Valley Collision. I have a classic car which I baby, and got into a minor collision. I dropped off the car and asked if I could get a ride back to my work. Not only did they take me, the owner himself Danny Fowler took time out to drive me personally. They did a great job. read more

Valley Collision Center - Auto Repair Near Me - Victorville, California

Went through Insurance, everyone was great who I dealt with. Reception was great, amazing customer service. My car was fixed and done in the time frame they mentioned. Luckily no issues with Parts delays. Communicated with me regularly, appreciate that so much! Will definitely be returning if I need repairs again. read more

Used the twice. In 2018 and in 2023 they are the best place on earth for body work Receptionist, very friendly, professional all the employees very friendly, they worked diligently to get my car done in less than a week they had bodywork and a windshield you wouldn't even know I had damaged into my car. They are miracle workers highly recommended to everyone and I thank them so much. read more

Johnny at Valley collision has the best customer service I've ever experienced! And all the people that helped put my tahoe back to pristine condition again are amazing! My tahoe was in a monsoon in laughlin and was damaged every where , they realigned , replaced, repainted fixed all electrical replaced my headlights and windshield, grill , fenders, bumpers ! My tahoe is basically brand new and beautiful! And they did it in 3 weeks! Johnny and the crew took a very upsetting situation for me and turned it into calmness and a very happy outcome!! Highly regarded and recommend!! read more

Got in an accident in November, in a car that was two months old. Definitely wanted someone to take care of my baby. My insurance wanted me to go to Caliber Collision, but I'd had a negative experience in the past with them, so I decided to find my own place. I was highly disappointed with Valley Collision. First of all, it was like pulling teeth to get any kind of an update from them about my car. We were originally quoted something like two weeks, it ended up being almost a month. And during that entire time, the only updates I received were when I called them myself. I wasn't even being demanding, I would call maybe twice a week. 90% of the time I would be told my service tech was "out to lunch" or "with another customer" but then I would NEVER get a call back. At one point I hadn't gotten any info in over 10 days, despite the fact that we were well over their original estimate. The point is, their communication sucks. The location is clean and pleasant looking, and I will admit their work was good. I will definitely not go back though, as I did not appreciate having to finally ask for a manager JUST TO GET AN UPDATE. You are being paid a lot of money, the least you can do is call your clients once or twice a week to let them know what's going on with their car. read more

Amazingly friendly staff, and very good at keeping you informed. My parts were on back order and they called every 2-3 days to keep me updated so I wasn't left in the dark. VERY honest and transparent. I've had all my vehicles serviced here after accidents. read more

Listen to the bad reviews. I was taken to this shop by the tow truck owner and asked the shop how long it would take to fix my car. They assured me two weeks or less and the adjuster said it should take two weeks at the most. It has almost been 2 months and still no car. They constantly tell me they will call me with updates but never do. They never return my calls unless it is to tell me they need my car longer. I'm going to call my insurance adjuster, the insurance company, the broker, and anyone else I can to let people know about this shop and drive as much business away from them as humanly possible. I'll also be posting on every car forum I can find. Stay away! It really is that bad. read more

The guys at valley collision are amazing! Always quick to answer questions & always call back.

Went there and obtained a written estimate on a truck for 800.00, and the owner even came out and helped with the estimate. A few weeks later, they raised the estimate price 500.00 (!!). That's extremely unprofessional. I'll never go back. read more

Horrible from beginning to end ! Ben Mendoza was an ass from the first moment, unprofessional, didn't want to take info, disputed the info, misrepresented the info and lied about info. Called Danny(owner) who could care less, hasn't returned call, Johnny ran interference and returned call but was as inept as Ben and clearly wasn't going to try to make anything "right" and the work was piss poor! I would have been better off at a bootleg repair shop, oh, that's where I was, smh read more

I was in a vehicle accident and my car looked horrible. Valley Collision Center did not only make my car look really good, but that the accident never happened. They even helped me out by compensating me in areas where I really needed it. There is a gentleman by the name of Ken and a lady name Morgan who throughout my experience there really made it worth going to this establishment. Thank you Valley Collision and to Ken and Morgan read more

Wanted to thank Valley High Collision Center for their constant dedication to their community. They have helped sponsor our team make it to the CrossFit Games Semifinals. I appreciate all they do. Check them out they are the best at what they do. read more

Did excellent job, my car looked like it came off the showroom floor! Excellent customer service! 100% satifaction!

WARNING TO ALL! I reported a claim with @$%#@ Insurance on 09/04/2019 around 10 days latter I was contacted by an adjuster named %&*$#. He picked a shop nearest the Ford dealer where I had my vehicle towed to in Victorville,Ca as it was the closest Ford dealer form my damaged vehicle location. I attempted to Pay and pick up my vehicle on Monday December 27th (114 days later 12/27/2019) around 8:00 am in the morning. The Repair shop owner Danny at Valley Collision Center 13920 Amargosa Rd Victorville, Ca 92392 assaulted me by pushing me in my chest and then Danny the owner started to use his elbow to my chest so I went to the curb and called 911. The Police arrived and arrested me for trespassing. I was taken to jail and booked for trespassing and I spent the next 7 hours in jail. I returned to the shop around 4:30 pm the same day with a police escort and gave the shop a check for over $25,000.00 and I drove away. My %$#@* Insurance Company sent Valley Collision Center an additional amount of around $12,000.00 For the Nine (9) supplements that the shop generated. I have since brought my 2017 F-150 to a in-network shop that Geico sent me to and I now have over $16,767.00 in an estimate for repairs to get my vehicle close to the condition before the claimed damage. %$#@& insurance will not finish the repairs and I am told by the supervisor (S&%$#@ R&%#$@) that I must finish the repairs and I must pay out of pocket! S%$#@% R$%#@# the %$#@& insurance supervisor has told me they will not be able to make me whole. The new repair shop requires that I pay A minimum of $8,383.79 in cash (out of pocket) if I want to get my truck repairs (from 09/04/2019 claim) started and an additional minimum of $8,383.79 that I must pay in cash when finished. I am told by the new shop it could be Thousands more than the currant estimate of $16,767.00 if the bed needs to be replaced. The shop (Valley Collision Center 13920 Amargosa Rd Victorville) has caused additional damage while they had my truck and they used my spare tire (they used what appears to be a crow bar to get my tire lock off damaging my bumper) as one of the replaced tires Valley Collision Center used my old mirror part as a replaced part etc.etc.etc!!!!!! YOU COULD BE SORRY IF YOU LET DANNY DO WORK ON YOUR VEHICLE! T.B. read more

I had my mothers car repaired at this shop. Body work came out great and paint was amazing. Johnny and Ben helped me out. And made the process very easy. read more

This place was once one of the best in the high desert. I have two cars repaired in the he last two years and both had to be taken back for missing parts and poor work. The owner is a sleep at the wheel. read more

Great customer service. Someone hit my car on the side and their insurance adjuster said it was 1200 so I wanted a second opinion and in 15 minutes they provided a fast estimate. Very nice and friendly service. I would recomen it to anyone!!! read more

Valley Collision Center - Auto Repair Near Me - Victorville, California

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Took in my car to be fixed, fast and always good communication during the whole process. Came out looking great. Would highly recommend them. read more

This location did an excellent job repairing my very admired Blue Pontiac G8. It looks like a brand new car and it's a 2009! I am very pleased with their service and kindness! I encourage anyone to use this facility and their lobby is extremely notable as it takes one back a few years! read more

Danny and his team at valley collision center are AMAZING. They worked hard to get my car (2016 corolla) done in a hurry. Not only did he get the car done in a timely manner but it looked better than it did the day we bought it off the lot. Danny was very informative, professional and put all our concerns at ease. We are forever greatful for their hard work. I've used a few other body shops in the high desert and none of them come close to the work performed by valley collision center. For that reason alone I will always use/ refer their service to anyone looking for auto body repair. Thankyou again!!! read more

I am so grateful to Danny, Morgan, and the entire staff at Valley Collision Center. The service was incredible from start to finish. Dealing with vehicle repairs can be pretty daunting, but they made the situation much better by simply being kind and reassuring throughout the entire process. I received updates on the progress - when the parts came in, when the repairs were completed, and when the car was being painted. Now my car looks better than ever. Danny and his staff are truly the best! read more

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These guys are great! Our truck looks amazing, and everything was restored back to exactly how it was before the damage. Thanks to Johnny, Danny, and all the other guys at the shop that make the place an amazing experience. I really was also impressed by how much they communicate with you on the stages of the repair. Keep that up guys! read more

This place is horrible. I took my car here 6months ago. I was hit from behind. My paint is coming off. When I called to report this the adjuster claims his employees didn't do that because he watches there work every second of the day. Very unprofessional and no customer service. It's worth it to take your car down the hill for better quality paint and people with more experience. read more

i witnessed my friends car prior to transport to valley collision and after. valley collision did additional damage to the extent that she very well may be looking at a total loss. this body shop is best avoided. lesson learned. choose your body shop wisely read more

Terrible just terrible a friend who f mine took his car there and it's been almost a month and they still have not finished fixing it. The only thing they had to do was change the bumper but they keep stalling saying that it will be done Friday and he calls Friday and they say Tuesday he calls Tuesday and they say no Friday they have been doing this for a month it's absolutely ridiculous! I will not recommend this place to friends or family. And. If your reading this review please don't waste your time going to that place it's a waste of time and money read more

Our car was rear ended and we chose this body shop to do the repairs because they told us they would use original parts for the car. We dropped the vehicle off on 11/17/17. They estimated the repairs would be done 12/14/17. On 12/14/17 we get a call saying that the repairs aren't completed yet because one of their guys was out sick for a few days and they would need another week. The next week comes and we get another call saying they need two more days. Finally on 12/22/17 they call and say the vehicle is ready. We go to pick it up and notice many things wrong with it. The paint color didn't match, there was a ding on one of the doors, one of the door handles had chipped paint, the tailgate was not aligned evenly, and a piece was broken inside the car when they took it apart. We pointed everything out to them and they said they would fix it, but because of the holiday it would be several more days. On the 27th we go back to pick up the car. Again the paint did not match up. Danny, the owner, kept telling us that because the paint color is a pearl white, whenever you park it in the shade the color will be different from when you park it in the sun. I have never seen my car 2 different colors before. Then he says that because the bumper is plastic and the rest of the car is metal the color will be different. The fender of the car is plastic, but yet it still matches the rest of the car. Plus now there is a scratch next to the front wheel that wasn't there before. So we leave the car again for them to fix. Finally today 1/5/18 we pick up the car. We look it over and ask Danny to move the car into the shade so we can look at it better. He refuses to help us and says we need to pay him first, then we can do whatever we want with the car. He also threatened to sell the car if we didn't come in to pay. After taking the car home we see that the car is still not the right color and the inside was damaged when they took the car apart. Worst service EVER! We ended up having to pay almost $500 out of pocket for our rental car because they took over 30 days to fix the car and our insurance only covers 30 days. read more

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Took a piece for my truck to have painted. Spoke with David. He gave me a fair price and explained even for simple guys like me, how to install this minor piece on my truck. Had he not, I probably would end up spending time and money on the computer system. Paint was matched, and was done in one day. I will continue to use this auto body and paint. Thank you for your knowledge and expertise. read more

After my car accident they Valley collision center made everything effortless for me. Car was fixed in a reasonable amount of time, and they even delivered my vehicle to my work for me due to my busy schedule. Awesome company , I would recommend them to my friends and family. read more

While traveling home the flap came loose from the underside of the car. We pulled into Valley Collision Center for help. The receptionist was extremely friendly and helpful. Ben Mendoza took the car back and got us a temporary fix, that got us home. The best part is that he charged us nothing. The office was clean and very cute with old time decor. They gave us ice cold water and we proceeded on our way home. I would highly recommend them for service based on the cleanliness of the office and the friendly and helpful attitude of the staff. Thank you so much for your care. read more

I brought my 2019 Chevy Camaro SS in to get body damage fixed as I accidently rubbed against a pole. I brought it to Valley Collision in Victorville, recommended by AAA and the Chevy dealership, on June 1, 2021 and was told it would take about 2 weeks. I was very concerned that the body would look as if it were repaired when complete, but I was reassured that it would look brand new when completed. AAA also reassured me that it should look perfect when returned. Well, it wound up taking over a month, as I picked it up on July 5th. The extra time, although inconvenient, would have been completely overlooked if it would have been returned complete and in good condition the first time. However, at first attempt, the fender wasn't lined up at all and it looked as if it had been repaired half-heartedly. I was extremely disappointed as the fender wasn't even aligned with the wheel well. It was quite obvious and cannot believe they tried to give it to me in that condition. Of course, they took it back and realigned it. Ninety eight percent better, however, now you could see the epoxy within the crease. Another major issue was that my car was sloppily put back together: the panel on the back window was not only filthy but wasn't even attached properly. They had to take it back to pop the panel back into place. It was also now missing the original clips that were in the trunk. They replaced one of them, but had to reorder one of the four hooks that hold the small net in the trunk in place. One of the clips was replaced with a bulky bolt instead. I guess my major disappointment was the fact that Valley Collision was missing the much needed quality check before the vehicle was handed back to the customer. In my opinion, THAT is the difference between a 5 star review and one that falls much shorter. Everyone should be treated as if they are writing a review after picking up their vehicle. (Also, is it normal for 3 miles to be put on the odometer and the radio station to be changed?) On a positive note, after having to go back and fix the many overlooked and incomplete steps, my car does look nice. I will attach pictures if able. read more

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